Me, city tycoon
Chapter 6 Deal with daily events in the hotel! (Seeking a reward for flower collection)
[Quebes Fashion Theme Hotel]
"Sir, I'm really sorry. The bed sheets in our hotel are also paid for. If you damage it, you will lose money. This is a rule. A little employee of mine cannot be the master."
"Leave a fart! I tell you, don't give me the whole thing! Hurry up and return the room to me. I will not come to you once or twice. Give me the deposit, or I will smoke. Believe it or not?"
"Sir, sir, please don't do this? I really can't do this. I'm a working barman. Don't embarrass me. I'll call and ask for your instructions."
"You put the phone down to me, it's useless to call anyone, and ask you to refund me the room money, don't you understand me?"
As soon as Lin Yang came in, he saw a quarrel at the front desk.
Ding!Remind players that the front desk of your Quefeng Fashion Theme Hotel has triggered a daily event, please deal with it in time.
Oh?
Lin Yang raised his eyebrows, then looked over thoughtfully.
In front of the bar, the customer who spoke loudly was a man. He was tall and excited. His fingers were almost touching the woman's face, and the stars were flying all over the sky, and he seemed to be drinking.
The female is Guo Ruoyan, the front desk of the hotel, who looks really good.
Xiaojiabiyu is three to four points like the star Liying.
It's just that she now looks aggrieved and helpless, and has always wanted to call, but she was stopped by customers.
Looking at the scene in front of him, Lin Yang frowned, walked over slowly, and said in a deep voice:
"what happened?"
"Boss! You can count it!"
When Guo Ruoyan saw Lin Yang as if she saw a savior, she immediately complained about her grievances.
It turned out that the customer who had drunk accidentally burned the bed sheet while smoking.
If it were a little bad, it would probably be the case for burning a small hole.
But the other party has ironed the bed sheet several times, and they are all 20 centimeters long. The bed sheet is waste!
After the guestroom cleaning reported the incident, Guo Ruoyan, as the front desk clerk, had to deduct the value of the customer’s bed sheet damage, one hundred yuan, according to the regulations.
But the drunk customer was unwilling to compensate.
He also made an excuse to say that he came here a few times a month to open a house and always took care of your business.
In the end, the two were deadlocked, Guo Ruoyan wanted to call for help, and the customer wanted to take the money and leave.
After clarifying the specific process of the matter, Lin Yang suddenly became weird:
'Damn, is this a daily event in the hotel or is it arranged by the game system...'
But no matter what, Lin Yang has to deal with this matter now.
Because now, in Lin Yang's game screen, the same simulated event has also appeared, and two options are provided.
The first option is to let customers lose money and gain the enthusiasm of incident handling staff.
The consequence is that a certain amount of word of mouth is lost and a certain amount of repeat customers are reduced.
Because most of the customers are group in nature, one person will bring others to come, and one person will also bring others to go.
Another option is to give up making customers lose money.
The consequence is that customers will continue to come and recommend friends to come, but it will also bring similar risks and increase the probability.
The most important thing is that if it is handled in this way, it will reduce the mood and motivation of employees, resulting in execution -1.
The first choice?
Or the second choice?
Just as Lin Yang was thinking about it, the drunk man also saw Lin Yang, drunk loudly:
"My buddy, what do you mean? I have come to your hotel several times a month and consume more than 100 each time. Now that the ashes accidentally burned your sheets, I will be charged 100? What do you think? Huh?"
I rely on!
You want to pretend to be in front of me every time you spend more than 100???
Lin Yang already had a choice in his heart, he frowned, neither humble nor uttered:
"Dude, the rules are like this. The bed sheet you damaged has a full 20 centimeters of smoke holes. The bed sheet is no longer usable. Please pay for it at the price!"
Lin Yang is also a newborn calf who is not afraid of tigers.
Seriously, he couldn't understand such people.
Why don't you pay for something broken?
Is your attitude still so arrogant?
If you are a big customer, I will endure spending more than one thousand here every month!
But your consumption is still pretending to be in front of me??
I just don't get used to you!!
The drunk could still be drunk in front of Guo Ruoyan.
But in front of the man Lin Yang, he also softened. After all, Lin Yang was also about 1.8 meters tall.
In the end, Guo Ruoyan deducted one hundred deposit, and the drunkard left.
"Ding! Remind the player that you have resolved this daily incident in the hotel, and Guo Ruoyan, the employee, has +1!"
(Who wants to eat oranges? You stand here and don’t move, I'll go over the platform and buy them for you...)
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