My beautiful boss and I

I stood up and went directly to the hospital. There was a card machine nearby. I swiped 10000 yuan several times and went through the hospitalization procedures.

I have the bank card that Li Shun gave me. I borrowed 450000 yuan, and there are 50000 yuan in it. Li Shun always emphasizes that this is my money. I never think so. This is not my money, but Li Shun's income through improper channels. The ten thousand yuan seems to be a good deed for Li Shun. It's good to do something good and accumulate virtue for Li Shun.

After going through the hospitalization procedures, I came back and gave the list to the nurse. The old man's ID card was put in the list together. I heard the nurse say, "the old man woke up and just called his family."

I listened, turned and quietly left the hospital.

I went straight back to the parking place. There was no traffic jam. Look at the time. It's more than 8 pm

I drove directly to Haizhu company.

Haizhu company is full of lights, and people from the planning and dispatching department and the financial department are busy.

I went directly to Haizhu's office. Haizhu was discussing something with the manager of planning and dispatching department. Seeing me coming in, Haizhu was very happy: "brother, we are scheduling the team during the national day. There are too many teams signing up for tourism these two days. Ha ha, business is booming and money is rolling The tour guides on my side have basically been arranged, and I'm thinking about getting rid of the borrowed tour guides. "

I listened, very happy, looking at Haizhu: "did you have dinner?"

"Eat And you? " Haizhu said.

I felt hungry and said, "I haven't eaten yet."

"Ah - what's the matter? Didn't you let yourself have dinner? Why didn't you eat it?" Haizhu said.

I said: "without you, it's not delicious. I don't want to eat it."

The planning and dispatching manager chuckled, and Haizhu said, "Hey, we'll have supper later. You can join us."

Then Haizhu said to the planning and dispatching manager, "OK, this plan is like this first. When you go out, tell xiaoqinru that she will buy an extra share when she goes to buy overtime dinner later, and my brother will also eat here."

The project manager agreed to go out.

Haizhu chuckled at me and came over, sat on my lap and put her arms around my neck: "brother, I'm so happy in my heart. The team tourism business in these two days is one after another. Ha ha, I also took down the big group introduced by sister Qiu today."

"Well, Haizhu, our business is beginning to improve." I patted Haizhu's thigh: "however, we must control the service well. We must ensure the service quality. We must not increase the quantity, but decrease the quality."

"Well It's necessary. " Haizhu smiles and kisses me on the neck.

I said, "this is in your office. There are many people outside. They are all your subordinates."

"It's OK. The door is closed. They come in only when they knock." Haizhu smiles and kisses my lips again.

My hand along Haizhu's thigh went in.

"Ah -" Haizhu exclaimed in a low voice. After receiving the stimulation, she stood up quickly: "ah - bad brother, you are more courageous than me. You dare here."

I look at Haizhu with a smile. Haizhu looks red at the door and smiles.

"You said it's OK. Since it's OK, what am I afraid of?" I said.

"Hee hee, you guy, if you have nothing to do, you have no idea that you are too brave to touch here." Haizhu said.

"I can touch my own things as I want. What's the matter?" I sat there, waving at Haizhu: "come here, I want to touch it."

Haizhu stood still and giggled.

"Disobedient Don't come here, do you? " I pretended to bluff.

After playing for a while, I got up and sat down at Haizhu's boss's desk. I looked through the list of business groups in recent days. It's really good. There are many groups, and they are all long-term.

"Some time ago, our rectification was effective A lot of teams are aiming at us not to charge twice and not to enter the store. " Haizhu stood in front of me and pointed to the business list.

"Well, that's right. We should continue to work hard and keep our characteristics." I nodded, looked at it for a while, and said to Haizhu, "how are the recent individual customers?"

"The recent group guests can't pick up. Where can we care for the individual guests? If there are individual guests who come to sign up, those who can join the group will join, and those who can't join will be pushed." Haizhu said.

I frowned when I heard it.

"What's the matter? Brother -- "Haizhu looked at me and said carefully.

I lit a cigarette, leaned back on my back and looked at Haizhu: "Haizhu, what we do for tourism is service, right?"

"Yes Haizhu nodded.

"We serve tourists, don't we?" I said.

"Yes -" Haizhu nodded again.

"Whether it's team or individual, it's all our guests, isn't it?" I said.

"Well..." Haizhu said."Since we are our guests, we should all treat them with the same service attitude. We can't refuse to accept them just because the number of individual customers is small and the profit is low. Although individual customers bring us less profit than the team, the role of individual customers can't be ignored." I'm serious.

Haizhu looked at me and didn't speak.

I went on to say: "for example, when we do newspaper distribution, there are two ways: subscription and retail. Compared with retail, subscription charges half a year or a year at a time, while retail charges 50 cents for a newspaper at a time. Compared with the two ways, subscription obviously costs much faster than retail. However, this is an indispensable part of newspaper distribution. There is a saying in the industry He said: no levy is not stable, no scatter is not active, subscription is stable, retail enlivens the market. These are all important ways of effective issuance, and even the effective issuance effect of retail is better than subscription

"When it comes to our tourism companies, it's the same thing. There are no scattered tourists, no group tourists. Team business is an important way to quickly increase the efficiency of our company. However, the role of individual tourists can never be ignored. Today's individual tourists may be a member of tomorrow's team. Individual tourists are distributed in all levels and corners of the public, and their speed and effect of communication are very great, If you don't pick up an individual guest, he may pass on his dissatisfaction to ten people around us, and these ten people may pass on to 100 people. If it spreads like this, how much negative effect will it bring to the reputation of our tourism company

Haizhu listened carefully and nodded silently.

I continued: "although we are in the peak business season now, there are more teams, and the reception of individual customers may increase a lot of workload. Some of us are too busy, but this is absolutely not the reason You don't pick up in the peak season, and people don't come in the off season, because he has prejudice and dissatisfaction with you Not only he won't come, but also he will tell the people around him that our travel company will be bigger than it is smaller, not serve individual customers, just look at the team If it goes on like this, what will be damaged is not only the little money in front of us, but also the company's overall social reputation, which will affect our long-term economic interests

"So, Zhu, remember, the fundamental purpose of our tourism is to serve tourists wholeheartedly. Service is the foundation of our existence, development and rise in this industry. At any time, whether it's a team or an individual, we have to accept it, whether it's big money or small money, we have to earn it. We don't have to accumulate a lot of money, not even thousands of miles, not a small flow, not a river River, where do you get the big money if you don't make small money? If you don't do it in peak season, what you lose is not only the individual in off-season, but also the team

"Of course, maybe other travel agencies don't pick up individual customers in peak season, but if we want to pick up, we need to pick up one person, no matter how short the route is, and no matter how little money we make, we need to not only pick up, but also provide good service as usual, without any neglect and discrimination."

Haizhu nodded: "brother, I know. I'll arrange it tomorrow."

I took two puffs of cigarettes and looked at Haizhu: "Haizhu, do you know why Zhejiang merchants are invincible in the whole country and can fight all over the world?"

Haizhu looks at me and shakes her head.

I said: "in addition to being able to bear hardships, stand hard work, and have perseverance, Zhejiang merchants also have an important point, that is, they attach equal importance to big money and small money, and make money This is the difference between Zheshang and many businessmen in the north. Many businessmen in the north are very ambitious and like to do big things to make big money, but ignore small things.

"However, big things are not easy to do. Big money is not easy for everyone to earn. Doing big things requires experience and ability. Making big money requires big investment. Making big money requires big risks. If you don't get it right, you'll lose everything. Zhejiang businessmen start their business from a small business. They repair umbrellas, sell zippers and polish shoes. What's the profit They are used to starting small businesses, making small profits, accumulating experience and original capital. Only when they have accumulated experience and original capital can they gradually grow bigger and develop

"Remember, no one is born to be a big boss. Big bosses are made from small ones When I first started to do business, I set up a stall on the side of the road to sell other people's goods and sell them on a commission basis to earn the price difference between them. I earned 1 yuan and 2 yuan for a pair of boots Slowly accumulated experience, accumulated capital, just began to work alone

Haizhu nodded: "brother - I'm wrong, I change - what you said is very reasonable, I will listen to you!"

I said: "in fact, your starting point is much higher than that of me at that time. As soon as you come up, you are the boss yourself. As soon as you come up, you have a ready-made company Of course, we want to thank piggy. Without piggy, we don't have such a ready-made company. "

Haizhu said, "well Of course, we have to benefit from you. Without the 450000 yuan in your hand, we can't have this company... "

"Wrong - even if we don't have the 450000, piggy will give us the same company. In fact, she wasn't prepared to ask us for money in the first place." I said: "otherwise, piggy won't give us the money back before she leaves, so that we can make money later and donate it to the orphanage for her In fact, what piggy values is not the whole money, but the people On the one hand, you and I are reassured by the company. On the other hand, her old employees are worried that the company has given them to others. Her old employees will be wronged and slighted. She knows who we are and that we will not make trouble for them. ""Piggy is really a very loving person with great love in his heart." Haizhu said with emotion.