Rewrite the Technological Landscape
Chapter 5: Speculation
CRM system, also known as customer relationship management system, is a software implementation form of customer relationship management. The concept of CRM was formally put forward in 1999, so at this time in early 2000, the CRM system was not a widely known thing, but from the development of later generations, CRM is an important technical helper for enterprise development, especially for On the sales side.
Because CRM can help sales to do customer management, customer follow-up, customer maintenance and other major sales activities more efficiently. For sales personnel, it can greatly improve sales efficiency and sales performance. For managers, the CRM system can Intuitively provide important management methods such as overall management, sales data analysis and customer protection.
Therefore, the CRM system is valued by more and more companies in later generations. The CRM system itself has undergone several structural optimizations and even reforms. Especially in the intelligent era, the CRM system has entered the 2.0 era and began to play a more important role.
But in 2000, CRM was not only unknown to many people, or even accepted by many people. As the former COO of Ali, Li Qi, he used the CRM system for Ali in 2000, and he developed it himself. .
Still the same sentence, Ali’s success is absolutely inseparable from the earliest sales iron army, and the CRM system that Li Qi brought to Ali is like equipping the iron army with advanced weapons, making them even more powerful.
This made Meng Qian have this kind of guess after seeing Li Qi. From the perspective of Ali's business, their demand for website optimization is not so big at present. Their biggest demand now is how to develop customers and how to help sales. Better performance.
Therefore, it is possible that Ali came to him for the CRM system. From the current time point, Li Qi should have already mentioned this to Boss Ma.
"Why does Mr. Meng say that?" Ma Yan quickly calmed his emotions and asked deliberately.
Meng Qian first talked about what he thinks Ali’s current core is the sales team's view, and the advantages that the CRM system can bring to sales.
Then I added my own views on Ali’s current business, saying that it’s okay for Ali to use the information asymmetry that has just started in the domestic Internet to make overseas traffic. However, the same strategy may not be effective when used in China. A different strategy is required.
Meng Qian’s words made Ma Yuan less alert to him, because Meng Qian’s words were in the heart of Boss Ma. In this era, not many people who understand Ma Yuan tell the truth. Recently, Meng Qian read the news. You can see that many people have doubts about Ali, especially Huicong.com, which discredited Ali all the way and directly called Ali a scam company.
Thinking about it now, it made sense that no one in China was willing to invest in Ali. Now Ali is not a question that others can't see, but a question of whether you can believe it or not.
But Meng Qian’s words are all affirmations of Ali, but this affirmation is not flattering, but actually talked about the point, plus the following suggestions, are all on the same channel with Ma Yuan, this Ma Feng, who is suffering from incomprehension, will feel a little bit like at first sight.
Perhaps because of this kind of intimacy, Ma Yun has long ignored the fact that Meng Qian looks very young, and couldn't help but ask, "Then I don't know how Mr. Meng views the development of the Internet and the development of B2B?"
Ma Yuan said that B2B is not e-commerce. It can be seen from this that Ali at this time actually did not have such a deep understanding of e-commerce. They are now more positioned on B2B.
Meng Qian took advantage of rebirth and began to pretend, "The development of the Internet is the general trend of the future, because the greatest thing about the Internet is that it can connect people through the Internet. It solves a huge practical problem, distance.
When the distance between people is lifted through the Internet, an online virtual world will inevitably appear. In this online world, a series of Internet such as social networking, shopping, consulting, and entertainment will naturally be established. product.
As for how to look at B2B, I think this is just a small sector in the future online world, because every C-end user is the most important individual in the future Internet world. As a company, you should focus on the upcoming The billions of C-end users who log in to the online world, not the B-end users who may go bankrupt the next day. "
"But personal computers are not popular now." Ma Yuan asked.
"Mr. Ma has been abroad. He should know the development positioning of personal computers abroad. The popularity of personal computers is only a matter of time. There is also the Internet. Now we are still in the era of dial-up Internet access. Internet speed limits the development of Internet. From the more advanced West, we can see that broadband is entering a period of healthy development, and China’s access to China is only a matter of time.
After the popularization of personal computers and the realization of network problems, Ma always felt that the B-end market was compared with the C-end market. What's the point? "
Meng Qian’s simple words gave Ma Yuan, who was still a little confused at this stage, a touch of enlightenment. What Ma Yuan didn’t know at this time was that his meeting with Meng Qian would be a long time in the future. During the time, I especially like to talk about interesting things in front of the camera.
And this passage of Meng Qian’s words was actually intended to give Ma Yuan some hints, because in Meng Qian’s self-planning, he did not intend to grab the city of e-commerce. At this time, looking back at Ma Yuan’s performance in later generations, his heart is more. I agree, and hope that his appearance will not ruin Ali's original future. He personally prefers to let Ali be the leader of future e-commerce.
At least Ma Yuan knew that he was concerned about public welfare, environmental protection, education, and the use of technology to facilitate the people, and he also knew the importance of scientific research. He founded the Dharma Academy early.
If the city of e-commerce is occupied by some bosses who report that they don’t need to engage in research and development, and only need to buy technology abroad, it will be enough to harm China for decades.
After further admiration of Meng Qian, Ma Yun has clearly expressed the intention of earning his subordinates, but Boss Ma is also a businessman after all. After all, he will not escape the rule of speaking with results, and he will not just listen to Meng Qian’s words. Regarded as a military division.
This is reality, not The Romance of the Three Kingdoms, and Meng Qian does not have the reputation of Zhuge Liang.
Ma Yuan glanced at Li Qi inadvertently, and the latter spoke for Ma Yuan, "Mr. Meng mentioned the CRM system, and I also know about it. I think the CRM system can indeed help us solve many core problems on the sales side, since Mr. Meng It’s all here, I suggest you all cooperate?"
"What do you think?" Ma Yan asked Li Qi deliberately, and the two began to sing the double song.
"I happen to have a team and I have a little technical foundation. Otherwise, I will take the lead in this matter with Mr. Meng, how about it?"
Li Qi looked at the two of them, Ma Yuan nodded immediately to show his support, and then looked at Meng Qian, Meng Qian asked, "What does President Li mean by taking the lead?"
Li Qi answered, "I will officially become a member of Ali in a few days. I think if Mr. Meng is interested and Mr. Ma is sentimental, it is better for Mr. Meng to join Ali together. Let's plan our future together."
Judging from historical records, Li Qi at this time should have decided to build a CRM system a long time ago. Can he take the initiative to give credit to himself for possible future contributions without mentioning his achievements. UU Reading www. uukanshu.com is actually a kind of wisdom, because Ma Yun naturally understands Li Qi, and Li Qi is a wise man who does not know his name.
Meng Qian appreciates this very much.
It's just that Meng Qian has his own ambitions and it is impossible to work in Ali, so he bluntly said, "Thanks to Mr. Ma and Mr. Li for showing their love, but I have no idea of joining any company for the time being. What I want more is to be an outsourcing-like existence. To help you solve some technical problems, you pay me a corresponding remuneration, which is the best."
In the face of Meng Qian’s statement, Ma Yuan and Li Qi will inevitably have some loss, but the current Meng Qian is really not enough to let them go to the hut. Since Meng Qian is not happy, they did not force it. More importantly, they are You have to try Meng Qian's strength first. If it's really a treasure, you will still have a chance to find a way to invite Meng Qian over.
After , Ma Yuan and Meng Qian talked about e-commerce and the world. Ma Yuan expressed his appreciation for Meng Qian's hacking into Ali, which made him feel like a ranger with stunts.
The first positive communication with Ma Yuan also made Meng Qian feel the atmosphere of the other side. It seems that Boss Ma always said that he liked martial arts novels and it was not what he said.
As for Li Qi, after chatting with Meng Qian about technology, he has even more expectations for him.
The three of them had a meal together in the evening.
Since the three of them are actually in a hurry, they hit it off at dinner and prepared to start the CRM system design the next day.
Of course, after Meng Qian left, Ma Yuan and Li Qi, who learned about Meng Qian’s true age from Bao Lei’s side, could not help but discuss this topic in private, but for the two of them, Meng Qian’s age has brought it so far. Their excitement is more than skeptical.
Because in their opinion, maybe they have met a genius...
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