There's a black hole inside me
Chapter 25 Recruiting people
There were more than thirty girls at once, wanting to purchase beauty services.
Wei Ming was suddenly overwhelmed.
Totally overwhelmed!
Even if you work overtime until 10 p.m., you can only handle a maximum of 40 customers a day.
Moreover, as the number of guests increases, the service quality will inevitably decrease, the error rate will increase, and occasionally guests will be dissatisfied.
If this situation continues, no matter how careful Wei Ming is, he may still make a major mistake, causing disfigurement, damage to health and other disastrous consequences, thus causing huge trouble.
Because no woman can accept the reality of her disfigurement.
Wei Ming's store sign will be smashed down.
In addition, he is using the name of "beauty" to provide "cosmetic surgery" services, which is not in line with market norms and can even be said to be illegal.
If the customers are 100% satisfied, they shouldn't be bored and report him.
But if a customer is extremely dissatisfied and reports it, the punishment Wei Ming will face is not only closure and fines, but also possible detention and jail time.
The money Wei Ming makes is walking on the edge of the law, dancing on the edge of a knife, and he will fall into trouble if he is not careful.
Therefore, he has been careful not to set the service price at an exorbitant price, but to try his best to make every customer very satisfied and feel that it is worth the money.
Therefore, in order to avoid mistakes, Wei Ming must make further adjustments and come up with new work arrangements to ensure the quality of work!
He thought and planned carefully and came up with a new solution.
Mainly made changes in three aspects.
First of all, for middle-aged female customers, we mainly provide them with weight loss, face slimming, facial whitening, mole removal, and mole removal services. We no longer provide canthoplasty and bone removal services.
This is not to discriminate against middle-aged customers, but because they are older, there is no need to open their eyes or cut their bones, and it is not good for the body.
Secondly, for young female customers, we no longer provide them with weight loss services. All facial beauty services are provided. The reason is that young women can lose weight through exercise and other methods. There is no need to use lazy methods to eliminate fat. If they become dependent, they will lose weight in the future. Without restraint, he couldn't handle the running back Ming coming from every now and then.
Of course, another reason is that weight loss services do not make money, only 500 yuan per 100 grams of fat.
Finally, the preferential package was canceled and replaced with a VIP membership system, where members enjoy priority service.
Wei Ming's working hours every morning are dedicated VIP service hours.
If there are a large number of VIP customers and there is not enough time in the morning, then Wei Ming will be busy until 2 pm at most, trying to deal with the VIP customers who come.
In the afternoon, it is service time for ordinary customers.
However, the number of services for ordinary customers is only 10 per day, and weight loss services are no longer provided for ordinary customers.
Customers who have previously purchased weight loss packages and facial beauty packages will be automatically upgraded to VIP customers, called "old VIP members", and the package service content will not change.
Now if you want to become a member, you must top up 200,000 yuan at one time to become a "new VIP member".
New members enjoy a 10% discount.
The purpose of launching the membership system is to raise the threshold and allow customers with average financial strength to compete for 10 limited places every day. It takes who knows how many days to grab the opportunity.
Customers with sufficient financial strength can quickly arrange a one-time recharge of 200,000, but they are not 100% able to enjoy the service. If there are a large number of VIP customers, Wei Ming cannot handle hundreds of members coming in a day. So much demand.
But this problem is easy to solve.
That is to limit the number of VIP members and set a maximum number of members.
If it can only accommodate 100 members, and an average of twenty come every day, it is within Wei Ming's tolerance.
When some members achieve their weight loss goals and have a perfect appearance, they can cancel their membership and refund the balance, and the vacancy can be filled by attracting new members.
In this way, the number of members can always be maintained at about one hundred, with people coming in and out, and achieving a dynamic balance.
But after the VIP membership system was launched, it was impossible for Wei Ming to manage the management of members and the collection of fees by himself.
He had to recruit people to take charge of this area and free Wei Ming from these chores.
Because he spends more than an hour every day just collecting money and filling out records. After all, he is the only one in the store.
"Let's hire two people. One is the receptionist, who is responsible for serving tea and water, cleaning, receiving guests, and maintaining order; the other is the accountant, who is responsible for cashiering and managing the VIP membership system."
"The salary for a receptionist is 8,000 per month. If you do a good job, you will get a bonus. You must be young, strong, and have a loud voice. You must also be thoughtful and polite, and you must not offend customers. And because there are mostly female customers in the store, it is best for the receptionist to be a woman. ”
"Accountants have a monthly salary of 10,000 yuan, with bonuses and commissions. Applicants with relevant industry experience will be given priority. They must be honest, smart and capable. They must also have certain management capabilities and be able to manage members in an orderly manner without making mistakes."
"In addition, in order to keep the secret, the two people invited may not necessarily know the details, but it is best to be local women between thirty and forty years old, who have houses and children in the local area, and have a happy and stable family of their own. It can’t be a single working girl from other places.”
Based on these assumptions in your mind.
Wei Ming posted two recruitment notices at the entrance of his store, and also posted signboard information at nearby agencies.
Soon after get off work that night, a dozen candidates in their thirties and forties who basically met the requirements stood in front of Wei Ming.
After some interviews.
Wei Ming finally hired four people, two receptionists and two accountants.
Because his Zhenqi Beauty Salon is open from 8 a.m. to after 8 p.m., and the business hours are more than 12 hours. Not many employees are willing to work for such a long time, and they can't bear it physically.
They are all housewives, with children to take care of and housework to do, so they cannot work in the store for so long.
Wei Ming can only recruit two shifts, divided into morning shift and evening shift. The working hours of the morning shift are from 8 am to 2 pm, and the working hours of the evening shift are from 2 pm to 8 pm (it is possible to work overtime until 9 pm). or even later, but there is overtime pay), and shifts are changed once a week, that is, employees who work the morning shift this week will switch to the evening shift next week, and those who work the evening shift will switch to the morning shift.
Sunday is a fixed rest time and there will be no overtime work.
In terms of remuneration, the receptionist gets 8,000 yuan a month, and the accountant gets 10,000 yuan a month... Wei Ming did not reduce his salary. In addition, he received overtime pay, five insurances and one fund, social security payments, etc. He wanted to use the higher salary to make the store The employees here should maintain a high level of stability and loyalty to ensure that they do not have inappropriate thoughts.
After personnel recruitment is in place.
The next day they were asked to go to work and start working.
The effect is extremely significant!
With these employees helping to deal with all kinds of sundries, Wei Ming is completely free, and his work efficiency has been significantly improved. Even if he serves 40 customers a day, Wei Ming can get off work around 8 pm, ensuring the quality of his work and also A lot more rest time.
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