please make money
Page 10
"It's just a newcomer from the customer service department of our home appliance department. It's called... Give me your name, this name."
The lady from the secretarial department looked at the word 'Alia' and scratched her face in doubt: "I seem to have seen this name somewhere."
"have you seen?"
"Is it time to photocopy the contract? Or what... I can't remember for a while."
"Oh—that's fine, you go and have a look, copy it if you can, and forget it if you can't."
The customer service supervisor put his fist against his mouth and coughed softly: "The main thing is not to violate the company's rules and regulations, understand?"
The young lady from the secretary department searched but didn't understand: "Oh, good."
Standing in place watching the young lady from the secretary department also walking towards the office area, the customer service supervisor stood in place and frowned.
"Have you seen it before? The surname is Ai..." He stroked his hair: "How does this feel—the visitor is not kind?"
……
……
"I am the visitor?"
Aliya looked at Lei Fan with a bitter face, and was extremely displeased: "Isn't this my company!"
"Yes, but—"
"No but!" Alia waved her hand, "I'm only here for three things this time! Fairness! Fairness! It's still (TM) fair!"
"...Miss, the business of the group is for profit."
"Isn't it fair to make a profit? Can you sell fake and shoddy products?"
"I didn't mean that." Lei Fan was holding a teacup, full of entanglements: "And what are you doing as a customer service lady? If you want to rectify the atmosphere within the group, or want to thoroughly investigate product quality problems , you can just tell the management of the home appliance department directly."
"Hmph, the upper beam is not straight and the lower beam is crooked. If I don't start from the grassroots step by step, how can I find out the filth here?"
Lei Fan was exhausted, who started from the grassroots step by step, and the first thing he did when he joined the job was to slap the department manager's desk and scold his mother?
"In addition, how did you get hired, miss? I haven't heard of any school recruitment recently."
"Oh, didn't you go for an interview when you passed by a few days ago, the HR told me to think about it, what department is suitable for you."
Aliya took a sip of the Earl Gray tea brewed from the Lipton tea bag: "I thought about it, and told him that it's fine to be a customer service, and then I joined the job."
"...?"
015--Washing machine and home and life (for "Black Tiger Ah Fu 4/16
Lei Fan took a sip of the pure American without sugar, his mouth was as bitter as his heart.
Is it possible that what people said is that the personnel department should consider it, rather than asking you to consider where to play?
But this is the end of the matter, it is impossible for the eldest lady to arrest her as soon as she has just joined the job.
That's too much of a blow to the enthusiasm of the eldest lady - I can only suffer from the after-sales customer service department of the home appliance department, and let Director Wang recite the infamy.
Oh, by the way, I have to quickly say hello to the personnel department, so as not to open the door for the eldest lady...
Lei Fan was thinking about how to build a small trial field for the piranha Alia in the greenhouse, so as not to hurt her self-esteem, but also to make her feel that everything in the world is so ordinary. Oddly, he fell into a trance all of a sudden.
Aliya could tell what Lei Fan was thinking at a glance, so she comforted him in turn: "Ann, I'm very good!"
"Well, yes, Missy is very powerful." Lei Fan nodded perfunctorily.
Comparing his age to Alia, it's like a big brother looking at his sister.
Which brother would think that the words "I'm very good" in my sister's mouth have gold content?
"Don't you believe it—let's just say it like this, as for those dawdling Dansan executives, no one would dare to speak loudly in front of me!"
As soon as the words fell, a super loud voice covered it: "Let me go!!"
Both Aliya and Lei Fan were taken aback, they turned their heads to look, and a cleaning aunt looked at them impatiently.
"How many times have I been told! Remember to take out the coffee capsules! Remember to take out the coffee capsules—just don't listen!"
Speaking of which, the cleaning aunt took the mop in her hand and paused for tea stains and coffee marks on the tiles: "If it's broken, it's because we didn't take good care of it!"
Lei Fan bewilderedly looked at the capsule coffee machine next to him. He just casually made a cup of American style, but the coffee capsule was still stuck on the coffee machine and he did not take it out.
Well, it's true that I didn't notice...
He sneered, and quickly took out the capsule and threw it into the trash can: "Sorry, I accidentally forgot it just now."
Aliya turned around with guilt, and calmly pinched the tea bag on the table that she had forgotten to throw into the trash can in the palm of her hand, forgetting the end of her hand too.
"Hey, she was talking loudly to you, not yelling at me, this time it doesn't count."
"There is more!" The cleaning aunt who spoke very loudly pointed to the sign at the door: "It's all said that it is cleaning! Is it just a short time to drink tea with pay?"
"Is there a sign at the door?" Aliya stared at the cleaning stand with her eyes wide open.
"...I didn't notice." Lei Fan rubbed his forehead. He has been wandering around these few days, and his mind is full of harming the interests of the group.
"Me neither... But Auntie, why are you talking so loudly?" Aliya put down the teacup: "Can't you be more polite?"
"What?" The aunt tilted her head and raised her hand to her ear in doubt: "What is it?"
Aliya looked at the hearing aid in the other's ear and blinked: "That-I mean, we may not be very polite, sorry, sorry..."
……
……
"So Miss, you mean to recall this batch of products?"
Lei Fan stretched his legs, feeling a little numb after squatting for a long time, and how did this young lady with horns find out?
Aliya squatted next to him, with a lollipop in her mouth, with a sad expression on her face: "The washing machine is a big appliance. It is bought for five or ten years, and it breaks down in two months. You know that? How serious is the problem?"
"Indeed, the reputation and profits of home appliance brands—"
"That's an expense of thousands of dollars! What's more important is that when it's repaired, what should I do if I don't have a washing machine?"
"Yi... huh?"
"Have you ever thought about it, when will you buy a washing machine?"
Aliya turned her head to look at Lei Fan with a very serious expression.
Lei Fan's throat rolled, and he thought quickly, trying to keep up with the other person's brain circuit: "Need...to do the laundry?"
"No! It's when you have a new home—or when you're heading for a better life!"
"why?"
"what why?"
"That is, why is it a new home and life? Isn't this a consumer demand?"
"No, when did you buy the washing machine yourself?"
"...I didn't buy it. My house is hardcover and I have my own washing machine."
"Tsk—do you have a little attitude towards life! What kind of hardcover house should you buy! The home you decorate yourself is the taste of home!"
"Mr. Ai gave me the house." Lei Fan looked at the benefactor's daughter with a delicate expression: "During my second year of work, Mr. Ai gave me a year-end reward."
"Year-end bonus?" Aliya was a little dazed.
"what."
"Hardcover room?"
"Ah."
"How big?"
"The building area is 150 square meters, and if you include the public stalls, there will be about [-]."
"……suburb?"
"CBD within the second ring road."
"No—why do you give new employees a house! It's only the second year!"
Aliya couldn't understand, first of all it was sour.
The 150-square-meter hardcover house in the second ring road is not more expensive than my own three-bedroom and two-living room outside the second ring road?
Is this father his own father, or this guy's father?Why hasn't the house where you live as a boss been rewarded to the houses of your subordinates?
Lei Fan couldn't understand either, yes why?I also want to know.
At the beginning, he only made an investment project with a profit of only [-] million yuan. The house was worth several million yuan, and it was a separate reward in addition to dividends. This kind of boss has only seen one in his many years of work.
Oh, I have only had such a boss after working for so many years, so it's fine...
"Mr. Ai's kindness, I will never be able to repay it in my life." Lei Fan changed the subject: "So let's continue talking about the washing machine."
"Oh—where was it mentioned before?"
"CBD within the second ring road."
"what?"
"Well, it's not...that, the washing machine and the new home, and life."
"Oh, life——" Aliya's eyes were blank for a moment, as if looking into the distance: "Tell me, how does it feel to have a small home of your own?"
"...Very good." Lei Fan also became quiet, he knew very well how he felt the day he received the house.
It's like having a root, no longer a floating duckweed, and a comfortable nest in this steel jungle.
"In that small home, there may be a TV, a projector that is beautiful in the imagination but can't be watched a few times, a stove, an induction cooker, or a takeaway—maybe a sofa, or a There are only a few chairs because I can’t get on the sofa... The dining table usually has to be put away, there are a lot of things, the coffee table is messy, the dirty clothes are on the chairs, the laundry basket is in an unknown corner, and the washing machine stays quietly in the corner, it is the whole family. The only labor force that can help you, even if it's just doing your dirty laundry...but normally, you just throw the dirty laundry in."
Aliya withdrew her gaze: "So when you go back to a person's small home and throw all the dirty clothes into the washing machine, only to find that this theoretically the only home appliance that can partially replace the role of parents who took care of you in the first place, can't give you How would you feel about any help?"
"Will you be disappointed?" Lei Fan seemed to see the tired and disappointed self. At that time, even he would feel a little powerless, right?
"No, you will think that the manufacturer of this washing machine is a hook-and then never buy their broken products again!"
"..."
016-Look at the black hole ahead
Although it was not the first time for Lei Fan to see Aliya's strange brain circuit, he was still amazed every time.
After all, he could call his own group a Gouba manufacturer, the last one he had seen was still not like this one...
"When the time comes, we will publicize again, and the navy will be blacked out—tsk! It's over!"
"Miss, we are not attacking other competitors, we are looking for ways to improve the competitiveness of our own products."
"Eh? Is that so? Oh, I'm sorry, it's my first time as a capitalist, I almost forgot..."
Aliya licked the lollipop, mainly because the matter of making money was not in line with her professionalism in the past, and she was rushing to make trouble.
"But what does this have to do with lowering the group's valuation?"
Lei Fan touched his chin, no matter what he thought, it was a big move to improve the image value of the group.
Something like this means bleeding, but also something like this means business credibility and accountability.
No one can say that their products are 100% problem-free, and consumers can understand such a truth. How about after-sales service?
That is, if someone discovers a problem with the product and 100% recalls it, who will consumers choose between perfunctory after-sales and after-sales manufacturers?
If you think about it with your feet, it is natural to choose a more responsible company, and they hate the kind of ambiguity that confuses the facts.
"All washing machines were recalled, and then smashed directly at the entrance of the group, making a big fuss and making everyone laugh."
As Aliya spoke, her eyebrows became elated, and she slapped herself on the thigh: "Won't this cause our group's products to be unsold in the future, and greatly damage the value of the Aishi Group!"
"...Miss, you seem very happy."
"I'm sad-I can't help it. How can the Ai Group be able to see the righteousness and sacrifice its life, and die for small profits? The group will continue to do it for a long time."
"That being said, isn't it a bit too radical to do so?"
Lei Fan did the math with his fingers: "It is not a big problem to recall all the products. If they are on sale for two months, the sales volume will not be too high, but the adjustment of the production line needs to be arranged, and the models that seized the market have not been re-developed to fill the gap." There is a vacancy, and the connection between after-sales service and major offline outlets or online shopping malls, not to mention a series of issues such as logistics and public opinion..."
"Whose business are those? Is it yours? Or mine?" Aliya curled her lips in disdain: "That must be a headache for the home appliance department!"
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