We're building a super chaebol in Hong Kong
#824 - Admiration from Werri
To maintain its popularity, the daily foot traffic and turnover figures of Hutchison Plaza were made public through three media outlets: the "Oriental Daily News", the "Knightly News", and Jia Yi Television.
As for whether anyone would question the authenticity of the data, people could easily discern the truth by simply visiting Hutchison Plaza and experiencing it for themselves.
Data can be deceiving, but the bustling crowds at Hutchison Plaza cannot.
On August 26th, Hutchison Plaza, like the day before, once again welcomed another peak in foot traffic.
Moreover, among these consumers, there were many Caucasians and Black people. The success of Hutchison Plaza not only attracted Chinese people, but also foreigners.
Some media outlets even conducted random interviews on-site, and they were surprised to discover that many of the foreign customers came from Europe and the United States.
Hong Kong itself is an international metropolis and an international tourist city.
Therefore, the number of foreigners who come to Hong Kong for tourism and business trips every day is countless.
During an interview, one foreigner told reporters: "Of the world's seven continents, I have been to six except for Antarctica. I have even been to the world's major cities, but I have never experienced a shopping mall of this model. It is really great. I believe that this model will be imitated all over the world in the future. Hutchison Plaza gives me a very good experience. It is especially suitable for office workers to come and stroll during their breaks. Hutchison Plaza has brought a very good innovation to the world. It's great, it's great, it's really great!"
This foreigner, who came as a tourist, said "great" three times in a row, which shows that his recognition of Hutchison Plaza is very high.
The reporters also interviewed some non-Chinese customers, some from the United States, some from the United Kingdom, France, and even customers from the Middle East, South Africa, and other places, and they all gave Hutchison Plaza consistent praise.
When interviewing local Hong Kong citizens, these customers accepted the interviews with smiles on their faces. Many people said that after visiting Hutchison Plaza, they would come again because the experience here was so great.
After these interviews were reported, those citizens and media who had originally criticized Hutchison Plaza did not dare to speak out anymore.
In the face of the facts, they seemed like clowns. If they dared to jump out again, they would only embarrass themselves.
Of course, the development of Hutchison Plaza was not all smooth sailing. Some problems that damaged its reputation were also encountered along the way.
For example, some customers discovered that the store manager of one of the luxury goods stores had become crooked-minded after seeing such a large flow of customers, and secretly sold some imitation bags as brand-name bags, which was eventually discovered by customers.
With the promotion of some people with ulterior motives, this matter became known throughout Hong Kong.
Hutchison Plaza naturally attached great importance to this matter and dealt with it directly with iron-fisted measures.
First of all, the store manager was taken away by the police on the grounds of selling counterfeit goods, and the amount involved was relatively large. If there were no accidents, he would be sentenced to several years in prison.
In addition, customers who bought fake goods were compensated in the form of one fake for ten compensations. The owner of the store paid for the compensation himself, which was also a case of killing the chicken to warn the monkey.
If this matter had not been confirmed as the store manager's personal behavior, Hutchison Plaza would have directly revoked the store's operating rights and blacklisted it.
Hutchison Plaza's handling methods quickly spread throughout Hong Kong, and their handling methods were still recognized by the citizens.
This method of killing the chicken to warn the monkey also made some merchants or store managers who wanted to engage in petty actions no longer dare to engage in petty actions.
After all, with the current flow of people in Hutchison Plaza, they can get rich by earning money honestly.
Although engaging in unorthodox ways can earn more, the risk is too great, and they cannot bear the consequences.
Just like this luxury goods store, although the owner was not aware of this matter, he was responsible for hiring the store manager, so he naturally had a responsibility.
After this incident, the business of this luxury goods store obviously faded a lot, which was the price they paid.
Before this, the daily turnover of this luxury goods store was among the top ten in the entire Hutchison Plaza.
But now, under this circumstance, it has directly fallen out of the top 50 of all stores.
Such a price is very high. It is a very serious problem to pass off inferior goods as good ones, no matter where it is, especially since it has been discovered.
Seeing this situation, the owners of other stores naturally paid attention to it, fearing that their stores would suffer such consequences.
After this incident, Wen Yu, the general manager of Hutchison Plaza, clearly found that the business atmosphere of all stores was much better. Even if they were busy, there were very few disputes with customers, because their service attitude was getting better and better.
And now, what Su Cheng said has been verified one by one.
Even Wei Li had to sigh that the boss was too thoughtful in this area of management. It was a pity that the boss didn't like managing enterprises very much. If he put his mind to managing a company, he would definitely manage it very well.
In this regard, Wei Li even felt ashamed. Compared with the boss, he seemed to be a little lacking, because many of the things Su Cheng said were things he had not considered.
This is actually normal. After all, the model of a city complex like Hutchison Plaza is the first time it has appeared in the entire Hong Kong and even Asia. He has no experience to learn from. Companies in the United States have tried to engage in city complexes, but the model is obviously still very backward. Compared with Hutchison Plaza, the so-called city complexes in the United States are like the gap between primitive society and modern society.
Because of this, although Wei Li accepted the concept of a city complex proposed by Su Cheng, he and his subordinates needed to explore many things. Without exploration and without examples, it was impossible to imagine what problems would be encountered during operation.
Because of this, Wei Li admired his boss, Su Cheng, even more.
No wonder the boss is so young and owns such a huge industry. This is real strength! (End of this chapter)
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