Confessions of a Salesman

Chapter 1019 Contradictions with the manufacturer
My dad walked over with a smile and said, "That's really not easy! I didn't believe it at the beginning, we could go so far, and I also thought we were just joking!"

I hummed and said, "Yes, I really thought it was a waste of money at the time! It would cost 20 yuan to play casually, which is too extravagant! But now it seems that it is worth it!"

My mother cut it and said: "Your mother, when did you do things for fun? Whatever you do, you should do it seriously. No matter whether you succeed or not, try your best to do it without complaint or regret. This is the way to do things." manner."

My dad and I looked up at my mom. At this moment, my mom radiated positive energy.

After a lot of admiration, I asked my mother, "What happened to the tall lady next to you?"

My mother replied very lightly: "Fired!"

I sighed and said, "I don't blame her for this matter, it was caused by her bastard daughter, and it has nothing to do with her!"

My mother didn't think there was anything wrong, she just said lightly: "This is also the problem of her not being able to educate her own children. If she doesn't teach her children, it's the mother's fault. Look at my son and support me in my work. She also contributes money and effort." !"

I laughed and said, "That's right, that's right! How many people are as sensible as your son?"

My mom and dad rolled my eyes at the same time.

Before I had time to rest for a few days, things happened again. A Liao's 4S sales were up, but there was a problem with the contract with the manufacturer. The manufacturer not only refused to return the old models, but also gave A Liao a bunch of unsalable models. , both parties refused to give in. The manufacturer knew that A Liao's store was doing very well recently, so he didn't give A Liao a chance to discuss it, so he just shipped the car over. If A Liao didn't accept it, he wouldn't give it a new model.

After I know this, I don't need A Liao to say anything, I plan to teach this unreasonable manufacturer a lesson.

On the day the old model was delivered, I stood in the parking lot behind and said to A Liao: "They don't let them put down a single car. Let them drive back to where it came from!"

A Liao said in embarrassment: "No way? Then we won't have any cars to sell later, and with the cars we have ordered now, we will owe a lot of cars!"

I firmly said: "I won't let them in, listen to me, you compromised this time, and it will get worse in the future, don't give in!"

A Liao must have believed me, and asked Ah Hua to tell the driver of the manufacturer directly to tell him to go back.

The driver of the factory had never been so angry. He pointed at A Hua arrogantly and asked him to call the boss to talk to him.

I walked over with A Liao with my hands in my pockets, and A Liao asked the driver, "Are you looking for me?"

The driver looked at A Liao and said, "Are you the boss? You want me to take the car back?"

A Liao nodded and said, "Yeah, didn't Ah Hua make it clear to you just now? Pull it back, I've read the list, there are more than a dozen cars that we don't want, how can we accept them?"

The driver said with a look of disdain: "We all pull like this, you don't have to tell me, I must keep the car!"

A Liao said helplessly: "Master, it's not that I don't want to keep it. How can I keep this car? I haven't sold the car that was given to me earlier. There are so many here, and they are all backlogged here. I have no choice but to keep this car." Bankrupt!"

The driver seemed to be surprised: "It's not like your family, other stores can keep it, why can't you? Hurry up, I have to wait to go back!"

A Liao still wanted to say something nice, but he didn't want to tear his face apart, so I stopped him and said, "No one is stopping you to go back, let's go!"

The driver didn't want to wait any longer, so he stared and said, "Then you unloaded the car!"

I said unhurriedly: "No unloading! We don't want this batch of cars! Don't worry, go back quickly!"

The driver said angrily: "Can you afford this responsibility? Let me tell you, if I take the car back, you won't want the car anymore!"

I snorted coldly and said, "Then no more!"

The driver sneered: "Are you able to do it? I really don't want it. This is not a joke. You should think about it!"

A Liao also endured it for a long time, and said bluntly: "I told you no more, why are there so many nonsense! Hurry up!"

The driver said a few good things in a row!it is good!it is good!I got in the car, but didn't drive away, as if I was on the phone.

I pulled A Liao with a sad face and said, "Let's go, what are you looking at? Just don't let them unload the goods! Just wait, the manufacturer will call soon, what can I say to this driver, he is a tool guy !"

Sitting upstairs, Ah Hua said to me very worriedly: "Mr. Chen, can this work? The time for our car delivery is coming soon. We don't want the old model. But do we have to pull down the car we ordered? what?"

I handed a cigarette to Ah Hua and said, "Can the driver let it go? Besides, the car we ordered will be at the back. They all have experience, so I'm afraid that as long as we need it, if we say no, we won't want it." You have to understand that we are buying a house, and the manufacturer is the seller. No matter how the supply and demand are, there will be no balance, and we can still be blackmailed by the seller? At worst, let’s not do it, and find another one to do it!"

A Hua said a little uncertainly: "Is that possible? I have been in car sales for so many years, and we have always been so angry. The sales strategies of all manufacturers are similar, and they have always given the pressure of the backlog to the warehouse. Merchant!"

I cut it and said, "That means I'm not in this industry. If I were, how could I get them to be so arrogant?!"

A Liao seemed to be less nervous, and said with a smile: "That's right! Whoever offends you will be considered unlucky!"

I smiled and said: "We have never been the ones who suffer, so wait for the call and see what the manufacturer has to say."

As soon as he finished speaking, the phone on the table rang. A Liao pressed the speakerphone, and an angry voice came from the other end of the phone: "Old Liao, what's the matter with you? The car won't be accepted? Are you out of your mind? ?”

A Liao said with a smile: "Mr. Wang, there is really no way this time. You have pulled too many backlog cars for me this time. How can I sell them?"

The other side yawned and said: "It's all sold like this, what's special about you? Hurry up and unload the goods for the driver, I'm still waiting for the driver to come back and pick up the goods for me!"

A Liao said in embarrassment: "Mr. Wang, I really can't sell it. If you pull back part of the backlog, I will definitely not accept it!"

Mr. Wang over there lost his patience and said: "Don't tell me these useless things, hurry up!"

A Liao looked at me and said to the phone, "I really don't accept it!"

Mr. Wang said angrily: "Are you serious? Don't joke with me. You also know the company's regulations. If you don't charge the car, you will not only have to pay the freight, but you will be fined to death. At the end of the year, the rebate will be great. Not a penny left!"

A Liao said unceremoniously: "I don't know when I will get back the money for the backlog of cars! Can't you always treat me like this? Does this make people live? Originally, the business of my shop is not good. Alright, the sales have finally increased a bit, and you brought me another truckload of overstocked goods!"

Mr. Wang was silent for a while, and slowly said: "Are you trying to make trouble with me? Then I'm not polite! Let's talk about our ugly words first, this is not a joke, and you are not ignorant of the company's policies. I can't speak at that time!"

A Liao said firmly: "You must not be polite! Business is business, and friendship is friendship. Since you have said so, let's see you in court and use the contract to discuss the matter! I will definitely not accept the car. If you don't Give me the supply, I don't want it! I sold the car in my hand, let's stop here, I won't be so angry anymore!"

Mr. Wang snorted coldly and said: "If you want to make money, you naturally have to abide by the company's rules. The company gives you a platform to let you make money, and let you take advantage of any good things? The company also has to operate? It's like Like you, you only pick the best-selling cars, and don’t sell any of the backlog cars. What about the backlog cars? The company handles it itself? You dealers, you only think about your own interests, but you don’t want the company to go bankrupt. What are the benefits? You will only be good if the company is good. You can’t be so selfish and think of everything for yourself? Then we must not be polite to you!”

A Liao looked at me, and I nodded firmly.

A Liao finally said what he had been squeezing for a long time: "What are we doing as your manufacturer's distributor? To make money! But now you squeeze us again and again, if we really make money It’s okay to make money and make some contributions to the company, but now I’m losing money every month and every year, and I’m still thinking about your company, why? Don’t say anything, let’s wait and see!”

After that, he hung up the phone directly.

I gave a thumbs up and praised: "Well said! You have to be so tough to be a human being, don't be afraid of anything, with me around, you will definitely get better and better! No one dares to touch you! Let's do this, and the manufacturer will do it for a day. If you don't compromise, you won't receive the goods for a day!"

Ahua said worriedly: "But what about our orders? If we can't deliver the car, we will have to lose money! At that time, we will have to come to our door, what should we do?"

I smiled and said, "What should we do? Whoever asks us for a car, let's ask them to go to the manufacturer. If the manufacturer doesn't give us the car, we can't do anything about it? In addition, I will give you another trick, which is a bit of a loss. !"

Both A Liao and Ahua looked at me curiously, and I smiled mysteriously again: "Just wait and watch the show, when the time comes, the manufacturers will have to kneel and beg you!"

A "Straight Line Pursuit" program on Zhuhai Satellite TV was very popular in the end, and it was all for the common people. What about the blocked sewer, the search for property has not been solved; Drunk driving driver hit and run, no compensation.

This episode of the program is also very interesting. The host is my favorite and most familiar Qin Ge, Ah Fa's wife.

The camera focused on A Liao's 4S store. A group of people held banners and stood at the door shouting slogans: "Unscrupulous merchants, car failures, no refunds, no exchanges, compensation, justice!"

A Liao in the 4S shop watched the news, then looked outside, and anxiously blamed me: "What kind of bad idea are you doing? Are you trying to make me go bankrupt? How will I sell this car in the future?"

I said with a smile: "Calm down! Someone is more anxious than us, what are you afraid of, we will charge this account to their manufacturer! Is there really a problem with the quality of the car?"

A Liao nodded and said: "Yes, but this is not normal? One of the 100 cars has a defect, and it's not a performance problem. It's just that the door was scratched during delivery. Come on, do you need to make such a big fuss? You let me spray paint him, wouldn't it be over? Why make a big fuss?"

I curled my lips and said, "You, you just haven't learned the principle of doing business without profiteers! It's okay that you didn't get caught by spraying paint, but if you see it, it's all your fault! It's different now, this It is a problem that occurred during transportation, and the manufacturer must pay for it! You have reported it, do you want you to solve it yourself? This is their manufacturer’s problem, why should you solve it? You have to make a big fuss about it It’s good if it can’t be ended! The manufacturer must want to calm down the matter, if we want to find a solution, we won’t, when they can’t stand it, when we will take action again!”

A Liao asked inexplicably: "Now let's pay some money, and it's okay to change the car. This matter will become more and more troublesome, and then it will not be as simple as changing the car! How do you solve it?"

I laughed and said, "Of course I have a solution, so don't worry! Let's wait for the manufacturer to find it!"

When the TV station reported it, it naturally followed the relevant media and made a fuss about it. It was not a big deal, but it made a lot of noise, and finally it was published in the provincial newspaper.

If this is the case, there will be no troubles, and then the person who picked up the car will not be able to get the car, causing trouble again, directly to the headquarters, and making headlines.

Now the manufacturer is in a hurry, and immediately sent Mr. Wang, who called us, to come over from the Baoding headquarters to deal with it.

When Mr. Wang saw us, he still had an arrogant attitude, pointed at A Liao's nose and said, "What did you do? This matter has gone to the headquarters. Isn't it possible for you to handle such a small problem by yourself? Why? To make the situation worsen to this extent, the headquarters has already named and criticized me... the area in charge!"

A Liao said helplessly: "I can't help it! I've said it all. I helped the customer fix the car. If the customer disagrees, he has media relations. Let us change the car and pay compensation. I will send all the opinions to the headquarters. Well, the headquarters didn’t give a clear answer, so I have no choice but to delay, and cause trouble if people can’t wait! Besides, you haven’t been stuck with our car, and when people come to pick up the car, I will What can I do without a car?"

Mr. Wang looked at A Liao fiercely and said, "Did you do it on purpose? What good will it do you? If your store continues to be so noisy, who will come here to buy cars in the future? You are not screwing yourself. Rice bowl?"

A Liao sighed and said, "You think I'm thinking? Isn't there nothing I can do?"

(End of this chapter)