Confessions of a Salesman

Chapter 1135 Manufacturer's Attitude
Afterwards, the preliminary appraisal result of the traffic police was that the brake system of the car was faulty, which resulted in the inability to step on the brake pedal, and it was determined that the car had quality problems.The person who hit the car said that my car had a problem, which caused him to kill someone, and let us lose money.

The family members of the deceased were looking for the perpetrator at first, but later they found out that it was a problem with the car, so they came directly to our store and smashed my store together with the perpetrator.They also invited the media to report on our car. This kind of problem has happened more than once. Then various departments came up to check and asked us to stop the business. I was afraid that they would make trouble again, so they asked someone outside the store. sealed with wooden strips"

I asked, "How much was lost? Have you counted it?"

A Liao shook his head and said, "I still have that mood? It's estimated to be tens of millions. I spent nearly 80 on the decoration of the store, and the two new cars were smashed!"

I asked with a groan, "Have the troublemakers been arrested? They have to pay for it!"

A Liao said angrily: "Excuse me! There were too many people at that time, and I found one or two people. I didn't know who was the mastermind. The law does not blame everyone. Too many people were involved, and they were the ones involved in this matter." Zhan Li!"

I cut it and said: "One yard is one yard! If there is a problem with your car, you can ask the manufacturer to compensate, but your store is your own, and no one has the right to smash your store! The money needs to be let They pay! Then let me ask you, do you think there is really something wrong with your car?"

A Liao hesitated and said, "How can I be sure now?"

I took a deep breath and said, "You must be sure! The traffic police confirmed the car's problem, but don't trust their identification results too much. Maybe it's not the car's problem? Could it be a human problem? ?”

A Liao didn't quite understand what I meant and said, "What's wrong with a person? He wouldn't cheat to hit people, would he? Is he crazy? Besides, he's just an ordinary student! Who can have anything to do with him?" What? No matter what, no matter how much sorrow there is, it won't put him to death?"

I shook my head and said, "Why can't people fake it? Or is the car really fine? Did he make a mistake in driving? If he hit someone, he would shirk his responsibility. The car was fine, but he insisted that it was the car's problem!"

However, A Liao objected: "Impossible! The traffic police have issued the appraisal results, and the results clearly show that the brake pedal could not be stepped on at that time!"

I laughed and said, "It's not true, you are asking the province to issue inspection reports and appraisal results, and other appraisal results will not be recognized!"

A Liao still hesitated and said, "What if the provincial inspection report says the same?"

I thought for a while and said: "That's the problem with your car, then go to the manufacturer and ask them to pay compensation. They can't get rid of this matter, and they must pay compensation!"

After hearing this, A Liao finally felt relieved and asked, "Can the manufacturer pay for it?"

I cut it and said: "Now that there is a murder case, they have to take care of it! Once this matter is not handled well, their manufacturer will really be wiped out, and they don't plan to sell another one in the future! So, You can seek reconciliation with them now, so that you can avoid this crisis! When a person dies, the money must be paid, no matter how much money is paid, anyone will pay? As for whether you have violated civil law or criminal law, I am sure that you are not responsible, no matter No matter what, it is not your turn to be responsible! Although the car came from you, it was not made by you, you are a middleman.

Also, how could the family of the deceased find you?They don't go to the driver who caused the accident, he hit someone, no matter what the reason is, it's his problem!How could it be possible to ask you for a theory and smash your store?So, you don't have to panic at all, not only is it none of your business this time, you have to ask them to compensate you!Whether it is the manufacturer or the perpetrator, they have to compensate you!

Your only loss here is that your future cars will not be easy to sell!It is estimated that the brand has been changed, and your reputation is also bad. No way, after the compensation is over, let it go for a while, and then transfer it out! "

After hearing this, A Liao took a long breath and said, "What's the matter, it's not a problem when it comes to you?"

I smiled and said, "This is bystander Qing!"

A Liao found the appraisal center of the provincial department and wanted the provincial department to appraise it, but was rejected. The car is now impounded by the city bureau. Not a manufacturer, he has no such power.

Therefore, A Liao directly discussed with the manufacturer, but the manufacturer pushed and pushed again and again, saying that the 4S shop had to deal with it by itself.

This made me angry, and I asked A Liao, "Is it still the boss Wang who is afraid of getting into trouble?"

Allie nodded.

I snorted coldly and said, "Is he the one who messed up the transport of the car last time? This time, he wants to clean it up again? Doesn't the manufacturer even have a clear attitude about such a big incident? Let you handle it yourself? How do you handle it? They don’t care? You don’t care! Just tell the media directly that the manufacturer’s attitude is to let 4S be responsible!”

A Liao frowned and said, "Is this okay? Isn't this just telling people that we must bear this responsibility?"

I made a cut and said, "Find one by one, the deceased will look for the driver who caused the accident, and the driver who caused the accident would look for a 4S store, and you will naturally go to the manufacturer! The manufacturer doesn't care, and you don't care. Tell the driver who caused the accident that the car came from the manufacturer. Let them go directly to the manufacturer! Such a commotion, the manufacturer has to take care of it, no matter what! They still want to shirk their responsibility, so what? They think that as long as you pay some money, the matter will be over, and they all Migrant workers, you are the boss, you are richer than them, and what you lose is your own money. If they want to take care of it, they will lose their jobs! I know them too well, just that Mr. Wang is a You bastard, I'm not scolding him, he's just a turtle with a shrunken head, and if he can do less, he will never do more!"

An insider told me that this news might be reported on CCTV news. If it was reported on CCTV news, the incident would really get out of hand. A Liao must be jointly and severally responsible. The final result of this kind of thing, It is likely to be the top [-] boards!This is so unfair. I told A Liao and the manufacturer that this incident will be reported on CCTV news the day after tomorrow.

Even so, the manufacturer still delayed for another day before sending Mr. Wang over. As soon as he entered the door, I scolded my head and face: "You still know that you are here? If you don't come again, not only our store will be closed, but your factory will also be closed." Yes, all the cars you sold this year will have to be recalled. Do you have water in your brain, or are you getting old and suffering from dementia? You can delay this kind of thing for a week? The longer it drags on, the more emotional the family members will be. The bigger it gets, there is no one to condolence and apologize, and there is no clear attitude, I have to sue you for bankruptcy!"

Mr. Wang was a little afraid of me after what happened last time. Let me say this, and he said incoherently: "Well...we are also trying to find a way...the people above don't care about things...I will call The report went up, but there is no more text!"

I poohed and said, "Is it because they don't know the seriousness of the matter, or you didn't explain the seriousness of the matter to them? Does your factory want yellow? It's this time, and you still talk to me! You Since what you say doesn’t count, hurry up and call someone who has the right to come over, once the CCTV news comes out, no one can change it, so don’t even think about it, you are the general manager of sales, and your boss at the top will suffer!”

Mr. Wang sneaked out immediately, and came back after a while and said, "The manager of our public relations department, and our vice president will fly over immediately this afternoon!"

I looked at him and said, "Why did you go there so early? I told you that the seriousness of the matter is procrastination. Can this matter be delayed? If we can handle it ourselves, we will ask your manufacturer to handle it. ?Now we can't even get a provincial inspection report, we are a middleman, we have done everything we can, and the next step is up to you!"

I managed to push all responsibility out of the way, which is the only way out.

A group of four people came to the 4S shop in the afternoon. A Liao was quite polite and treated them as his own leader, but the leaders were obviously dissatisfied with A Liao, a subordinate. First, a young man in a suit said: "What's the matter?" Is it going to be like this? Didn’t I tell you that once a quality accident occurs, it’s necessary to make the major incidents into minor ones as soon as possible? Is it just to save a few dollars to get to this point?”

A Liao was so angry that he blushed and didn't attack.

Then another older woman said: "If you don't learn from other 4S stores in other places, the problems they encounter are much bigger than yours here. Why did they solve them all at once? Why can't you do it?" !"

Then he said to an older woman behind him: "Mr. Gu, people in small places are like this. Not only do they have no sense of responsibility, they also don't learn with humility. We have taught them and trained them again and again, but it's still the same. It's really impossible to say!"

This Mr. Gu was even more mean: "When something happened, why didn't you report it immediately according to the company's procedures? You didn't think of notifying us until this time? Is it too late? It's all like this, you call us Come here, what can we do?"

There was only the middle-aged man in dark clothes, sitting on the sofa, not saying a word, and he didn't know what he was thinking.

Seeing that A Liao didn't speak, the three of them were still reprimanding him.

I didn't give them another chance.

Loudly shouted: "Close your cesspool! Are you reasonable? Do you really think we are your subordinate units? We are your customers, your God, without us, you would have to eat Shit! Are you going to teach your grandson a lesson?"

Then he pointed to the first young man who spoke and said, "You want to make big things into small things, right? You can make one for me to see. Now that you've killed someone, how are you going to make it up? If it’s burnt, it’s over? As soon as the upper lip touches the lower lip, the words come out without thinking! Is this a matter of saving money? Your family is dead, and if I spend some money, everything will be fine? "

Then he pointed to the second young woman and said, "I'm learning from others, who am I learning from? Your car has hit and killed people in many places? Tell me, what's going on? I'm so eager to learn." Learn! Then there are other manufacturers in the 4 circles. Because of a little circuit failure, the car spontaneously ignited. They not only lost a new car, but also paid 60 as transportation expenses. Why don’t you learn from other manufacturers! "

Finally, pointing to the middle-aged woman, just about to speak, Mr. Wang pulled me and said in a low voice: "This is the general manager of our company's public relations department!"

I said disdainfully: "I don't care about your public relations, it's still Mommy! Didn't we report it? Don't you know that there are missed calls on the phone? Or don't you know how to read emails? If you don't receive them, it's this Mr. Wang has neglected his duties, so I knew you would say that you didn’t receive the news and didn’t report it, and even if we did report it, you would pretend not to know! So, I’ve left evidence! Who wouldn’t pretend to be deaf and dumb?”

Then he said to a few of them, "What are you here for? It's this time, and you're still putting on airs with me. It seems that these things can't be resolved without your chairman!"

The middle-aged man who had been silent all this time finally spoke, but instead of talking to me, he asked Mr. Wang, "Who is this? Why haven't I seen it before? Is it someone from our system?"

Boss Wang didn't say anything clearly.

A Liao replied directly: "My boss!"

The middle-aged man froze for a moment and said, "I remember you are the legal person of this 4S store?"

A Liao said firmly: "Again, he is my boss!"

The middle-aged man let out a sigh, looked at me and said, "I am the deputy general manager, and this matter can be resolved within my ability!"

I said disdainfully: "Really? Then how do you plan to solve it? The court summons is on the table, you can read it yourself! Besides, CCTV News will report this matter early tomorrow morning!"

The middle-aged man frowned and said, "How did you know that CCTV News would report it?"

I replied impatiently: "Of course I have my way. If you don't believe me, just wait and watch the CCTV news tomorrow!"

The middle-aged man was also a little panicked, and said, "Then how do you solve it? It's all on CCTV news, what can we do?"

I snorted coldly and said, "That's why I'm looking for your chairman!"

The middle-aged man hurriedly said: "That's unnecessary! How about this, let's talk to the driver who caused the accident first to see if he can bear the responsibility for this accident, and say that this accident was completely caused by his driving error!"

Like a fool, I glanced at him and said, "This is killing someone! You will be sentenced! If it were you, would you agree?"

The middle-aged man said lightly: "Just give me money! Some people may not earn money in their entire life, even if they put him in jail, he is willing!"

(End of this chapter)