Confessions of a Salesman
Chapter 336 General Manager of Sales
Chapter 336 General Manager of Sales
Mr. Chen waved his hand, and said: "Ah Fei, your work will be very complicated. Mr. Dong has four assistants, and I have two. You may not be used to it when you first come. Decide for you, both of them will stay for the time being, after you investigate, decide which one to keep?"
I had no choice but to nod my head and said, "Then thank you, Mr. Chen."
Mr. Chen said with a smile: "Thank you, how many years have we been together, it's okay, let's end the meeting if you have nothing to do, you have to buy me something tonight, and you got promoted again, your kid got promoted too fast."
I smiled and said, "Okay, but, Mr. Chen, why don't you go first, I still have something to deal with."
Mr. Chen asked: "What's the matter?"
I frowned, and thought to myself, are you being too lenient, but I still said patiently: "I want to know, why didn't our general manager of sales come here? What does it mean that he didn't come to the first meeting? ?”
Mr. Chen patted the table and said, "I haven't noticed yet? What's going on, didn't you inform him?"
Yu Hong, the deputy sales manager, said in a low voice, "Boss Mai, he flew to Chengdu this morning to deal with an after-sales service."
Mr. Chen said angrily: "The notice was sent yesterday, doesn't he know? It's such a big deal, I have to fly away before the meeting, call him right away."
I stopped and said: "Chen Boss, forget it." Then I said to Yu Hong: "When he comes back, tell him to come to me, then let's do this first, everyone dismisses the meeting."
After leaving the door, Mr. Chen put his arms around my shoulders and said, "I still have the same temper as before, straight to the point, we can fight side by side again, how do you feel?"
I smiled and said, "It feels good. As soon as I came here, Mr. Chen gave me two beauties, which made me very flattered."
Mr. Chen said with a smile: "You boy, it hasn't changed at all. By the way, how is Lao Feng at Yingke? I haven't seen him for a long time. Let's find out and get together when we have time."
I hummed and said, "He's pretty good, basically he doesn't care about things now, and he often talks about you, saying that if he stood in the right line at that time, the electrician wouldn't have done it like this."
Mr. Chen stared at me, didn't understand what I said, and said: "He also said what's the use of those things, I'm not very good now, Lao Feng and I are old, now it's your young people's world, no Let’s go, Mr. Zhu and Mr. Dong are very optimistic about you, work hard, the future is boundless.”
I didn't say a word and walked into my office.
Two beauties followed in. My office is a suite. I work inside. There are two desks on the outside, facing each other. There is also a sofa and a bar, which is very spacious.Before I gave any orders, the two of them chose a desk and sat down, and then began to sort out the files.
I said, "My assistant will be transferred tomorrow, you two can follow her arrangement." After speaking, I walked into the office and closed the door.
As soon as I sat down, the phone rang, and it was Dong Zong: "How is it? Just finished the meeting, do you think these people are okay?"
I smiled and said, "Did you press the monitor in the meeting room? You know the news so soon, or how much eyeliner do you have?"
Mr. Dong smiled and said, "There isn't any of them. I wanted to use the meeting room, so I didn't know you were having a meeting there."
I cut it and said, "You're done. The company only has a conference room like this? If you want to use this, just monitor it. I don't care. It's not too much if you have one more."
Dong Zong said after listening: "How can I listen to you, is there something in what I said?"
I sighed and said, "There are only two beauties outside my door who are unwilling and vying to be my assistants. Do you think it's more than one more?"
Upon hearing this, Mr. Dong said, "How many assistants do you want? More than me? Don't you want Xiaohua to help you?"
I replied: "Yes, Xiaohua will come over tomorrow, but our President Chen arranged two assistants for me in order to save me from working so hard. I don't even want to refuse. The kindness is hard to turn down."
Mr. Dong said angrily: "Playing the piano randomly, Lao Chen's skills are too low-level. I asked the personnel department, why did you recruit so many assistants? I told them all. You arrange who you want. No one has the right to ask."
I hurriedly said: "Forget it, I didn't want to make too many enemies when I first came here, anyway, I'm a beautiful woman, so keep it if you keep it, and use it as a vase to catch the eye, tomorrow I will ask them to wear three-point style to work."
President Dong laughed and scolded: "No seriousness, you should adapt to work as soon as possible, if you are disobedient, you will be fired, and I will delegate power to you."
I thought for a while and said, "Let's talk about it after a while. I'll go to the market next week. I'll know everything when I come back from a walk. I'll clean it up at that time. By the way, who is that Li Xiaocun who belongs to Mr. Chen? Standing in line so quickly, Isn't it a little early?"
Dong Zong said: "Ah, this is a person with high standards and low ability. He only talks but does not practice, and the courseware is not practical. The company culture has published two books, and the whole factory is required to memorize it. I don’t remember until now, he has nothing to do with Lao Chen, but Lao Chen is very fond of him.”
I groaned and said, "Understood, he won't ask me to recite it too, right? I'm not used to him!"
President Dong said: "You can do whatever you want!"
The general manager of the sales department was outside the office early the next morning, waiting for me to come.
I picked Xiaohua up, had breakfast, came to the company together talking and laughing, and saw three people in the office, looking at the two of us stupidly.
Then I straightened my face and ordered: "The two of you give up a table to Xiaohua. She is your direct superior, and she will tell you what to do."
After finishing speaking, he ignored the general manager of sales and entered the office.
After a while, Xiaohua knocked on the door and said, "Mr. Chen, Mr. Mai, the general manager of the sales department, would like to see you."
I yelled, "Call him in."
He walked in, not as nervous as imagined, nor in a hurry to explain why he didn't come yesterday, but took out a Zhonghua cigarette and handed it to me, "Mr. Chen, do you smoke?"
I didn't answer it, and said, "Smoke, but I'm not used to smoking such expensive cigarettes." After speaking, I took out a pack of Furong Wang, lit one and looked at him.
He withdrew the cigarette in his hand in embarrassment and said, "Actually, I don't smoke, because I need it for work."
After finishing speaking, seeing that I didn't answer, he said again: "By the way, let me introduce myself. My name is Mai Liang, and I am the manager of our sales department. There was a quality accident in Chengdu temporarily yesterday, which was quite serious, so , I am really sorry for not being able to attend the meeting. I came here specially to report to you today."
I nodded, but still didn't speak.
Seeing that I was silent, Mai Liang seemed to be waiting for my answer.
After a long time, I said: "I'll wait for you to talk, don't you want to report?"
Only then did Mai Liang react and said: "Ah, I am mainly responsible for the company's sales work. Running around the country, the job content is also very simple, that is, developing some customers, agents, and in charge of channels. In the past, direct sales were also in charge, but now Yu Hong, the direct sales business has been doing well, but the channel is a little bit worse, so in the near future, we will mainly focus on the channel.”
I asked, "Do you know that you haven't had any growth points for several years, and if you don't make progress in sales, you will fall back. Maintaining the status quo means going backwards."
Mai Liang said indifferently: "In fact, it is also growing. We have been increasing the price, but we have not reduced the number of customers. This shows that our sales are increasing year by year."
I smiled and said: "The number of customers has not increased, and there are no new customers. How can it be increased year by year? Those new customers have become loyal customers of others. You are still complacent, thinking that you can keep the original customers. If it grows, your sales for so many years will be for nothing!"
Mai Liang acted as if he didn't hear me, and said, "Mr. Chen, when are you going to the market, I'll go for a walk with you."
I looked at him and asked, "What's wrong with your Chengdu product? You need to rush to deal with it yourself."
Mai Liang replied: "A batch of air conditioners produced last year were cooled to 23 degrees, and they were no longer cooled. Because the air conditioners of ordinary people will not be lower than 23 degrees, so I didn't pay much attention until the problem came out. Only then did I know there was a problem, and I went to see it, and this batch of air conditioners was indeed faulty, so I recycled them all and installed them for free, which didn’t arouse consumers’ resentment, and didn’t cause any major impact.”
I was surprised and said: "Then you haven't held a quality problem analysis meeting yet. Such a big quality accident must be reported to the whole factory!"
Mai Liang shook his head and said: "Mr. Chen, when you just came here, you may not be clear about the handling process of quality accidents. If there are quality accidents, you must wait until the monthly meeting at the end of the month to bring them up. Now you have to go through the process, and it will naturally happen." People from the technical department followed up."
I said in disbelief: "Such a big quality problem, we still have to go through procedures? We have to wait until the end of the month. If we fail to control the impact in time, the consequences will be disastrous. Can this not attract enough attention?"
Mai Liang said: "It's not just once or twice. We were as anxious as you at the beginning, but the company always dealt with it coldly. We're used to it, and we're all used to it. That is, when we raise it at the end of the month, they also Just criticize and educate, it's over, so we don't bother to report it."
I said angrily: "This is all right? A quality accident meeting will be held immediately, and all relevant people will be present." After speaking, I informed Xiaohua and asked her to find someone to hold a meeting immediately.
But I waited all morning, but no one came.This made me very angry. It was almost noon, and Xiaohua told me: "In the morning, Mr. Chen called them all to the training center, saying that it was training quality awareness, and it would not end until after get off work." Next to me, Mai Liang expressed helplessly, "Look, that's it.
I came to the training center aggressively. In a classroom, I saw a group of people sitting inside. Mr. Chen sat at the end, listening to Li Xiaocun on the stage explaining quality control with great interest. This is too ironic.
I pushed the door and deliberately amplified the sound, and all the people inside looked at me.
(End of this chapter)
Mr. Chen waved his hand, and said: "Ah Fei, your work will be very complicated. Mr. Dong has four assistants, and I have two. You may not be used to it when you first come. Decide for you, both of them will stay for the time being, after you investigate, decide which one to keep?"
I had no choice but to nod my head and said, "Then thank you, Mr. Chen."
Mr. Chen said with a smile: "Thank you, how many years have we been together, it's okay, let's end the meeting if you have nothing to do, you have to buy me something tonight, and you got promoted again, your kid got promoted too fast."
I smiled and said, "Okay, but, Mr. Chen, why don't you go first, I still have something to deal with."
Mr. Chen asked: "What's the matter?"
I frowned, and thought to myself, are you being too lenient, but I still said patiently: "I want to know, why didn't our general manager of sales come here? What does it mean that he didn't come to the first meeting? ?”
Mr. Chen patted the table and said, "I haven't noticed yet? What's going on, didn't you inform him?"
Yu Hong, the deputy sales manager, said in a low voice, "Boss Mai, he flew to Chengdu this morning to deal with an after-sales service."
Mr. Chen said angrily: "The notice was sent yesterday, doesn't he know? It's such a big deal, I have to fly away before the meeting, call him right away."
I stopped and said: "Chen Boss, forget it." Then I said to Yu Hong: "When he comes back, tell him to come to me, then let's do this first, everyone dismisses the meeting."
After leaving the door, Mr. Chen put his arms around my shoulders and said, "I still have the same temper as before, straight to the point, we can fight side by side again, how do you feel?"
I smiled and said, "It feels good. As soon as I came here, Mr. Chen gave me two beauties, which made me very flattered."
Mr. Chen said with a smile: "You boy, it hasn't changed at all. By the way, how is Lao Feng at Yingke? I haven't seen him for a long time. Let's find out and get together when we have time."
I hummed and said, "He's pretty good, basically he doesn't care about things now, and he often talks about you, saying that if he stood in the right line at that time, the electrician wouldn't have done it like this."
Mr. Chen stared at me, didn't understand what I said, and said: "He also said what's the use of those things, I'm not very good now, Lao Feng and I are old, now it's your young people's world, no Let’s go, Mr. Zhu and Mr. Dong are very optimistic about you, work hard, the future is boundless.”
I didn't say a word and walked into my office.
Two beauties followed in. My office is a suite. I work inside. There are two desks on the outside, facing each other. There is also a sofa and a bar, which is very spacious.Before I gave any orders, the two of them chose a desk and sat down, and then began to sort out the files.
I said, "My assistant will be transferred tomorrow, you two can follow her arrangement." After speaking, I walked into the office and closed the door.
As soon as I sat down, the phone rang, and it was Dong Zong: "How is it? Just finished the meeting, do you think these people are okay?"
I smiled and said, "Did you press the monitor in the meeting room? You know the news so soon, or how much eyeliner do you have?"
Mr. Dong smiled and said, "There isn't any of them. I wanted to use the meeting room, so I didn't know you were having a meeting there."
I cut it and said, "You're done. The company only has a conference room like this? If you want to use this, just monitor it. I don't care. It's not too much if you have one more."
Dong Zong said after listening: "How can I listen to you, is there something in what I said?"
I sighed and said, "There are only two beauties outside my door who are unwilling and vying to be my assistants. Do you think it's more than one more?"
Upon hearing this, Mr. Dong said, "How many assistants do you want? More than me? Don't you want Xiaohua to help you?"
I replied: "Yes, Xiaohua will come over tomorrow, but our President Chen arranged two assistants for me in order to save me from working so hard. I don't even want to refuse. The kindness is hard to turn down."
Mr. Dong said angrily: "Playing the piano randomly, Lao Chen's skills are too low-level. I asked the personnel department, why did you recruit so many assistants? I told them all. You arrange who you want. No one has the right to ask."
I hurriedly said: "Forget it, I didn't want to make too many enemies when I first came here, anyway, I'm a beautiful woman, so keep it if you keep it, and use it as a vase to catch the eye, tomorrow I will ask them to wear three-point style to work."
President Dong laughed and scolded: "No seriousness, you should adapt to work as soon as possible, if you are disobedient, you will be fired, and I will delegate power to you."
I thought for a while and said, "Let's talk about it after a while. I'll go to the market next week. I'll know everything when I come back from a walk. I'll clean it up at that time. By the way, who is that Li Xiaocun who belongs to Mr. Chen? Standing in line so quickly, Isn't it a little early?"
Dong Zong said: "Ah, this is a person with high standards and low ability. He only talks but does not practice, and the courseware is not practical. The company culture has published two books, and the whole factory is required to memorize it. I don’t remember until now, he has nothing to do with Lao Chen, but Lao Chen is very fond of him.”
I groaned and said, "Understood, he won't ask me to recite it too, right? I'm not used to him!"
President Dong said: "You can do whatever you want!"
The general manager of the sales department was outside the office early the next morning, waiting for me to come.
I picked Xiaohua up, had breakfast, came to the company together talking and laughing, and saw three people in the office, looking at the two of us stupidly.
Then I straightened my face and ordered: "The two of you give up a table to Xiaohua. She is your direct superior, and she will tell you what to do."
After finishing speaking, he ignored the general manager of sales and entered the office.
After a while, Xiaohua knocked on the door and said, "Mr. Chen, Mr. Mai, the general manager of the sales department, would like to see you."
I yelled, "Call him in."
He walked in, not as nervous as imagined, nor in a hurry to explain why he didn't come yesterday, but took out a Zhonghua cigarette and handed it to me, "Mr. Chen, do you smoke?"
I didn't answer it, and said, "Smoke, but I'm not used to smoking such expensive cigarettes." After speaking, I took out a pack of Furong Wang, lit one and looked at him.
He withdrew the cigarette in his hand in embarrassment and said, "Actually, I don't smoke, because I need it for work."
After finishing speaking, seeing that I didn't answer, he said again: "By the way, let me introduce myself. My name is Mai Liang, and I am the manager of our sales department. There was a quality accident in Chengdu temporarily yesterday, which was quite serious, so , I am really sorry for not being able to attend the meeting. I came here specially to report to you today."
I nodded, but still didn't speak.
Seeing that I was silent, Mai Liang seemed to be waiting for my answer.
After a long time, I said: "I'll wait for you to talk, don't you want to report?"
Only then did Mai Liang react and said: "Ah, I am mainly responsible for the company's sales work. Running around the country, the job content is also very simple, that is, developing some customers, agents, and in charge of channels. In the past, direct sales were also in charge, but now Yu Hong, the direct sales business has been doing well, but the channel is a little bit worse, so in the near future, we will mainly focus on the channel.”
I asked, "Do you know that you haven't had any growth points for several years, and if you don't make progress in sales, you will fall back. Maintaining the status quo means going backwards."
Mai Liang said indifferently: "In fact, it is also growing. We have been increasing the price, but we have not reduced the number of customers. This shows that our sales are increasing year by year."
I smiled and said: "The number of customers has not increased, and there are no new customers. How can it be increased year by year? Those new customers have become loyal customers of others. You are still complacent, thinking that you can keep the original customers. If it grows, your sales for so many years will be for nothing!"
Mai Liang acted as if he didn't hear me, and said, "Mr. Chen, when are you going to the market, I'll go for a walk with you."
I looked at him and asked, "What's wrong with your Chengdu product? You need to rush to deal with it yourself."
Mai Liang replied: "A batch of air conditioners produced last year were cooled to 23 degrees, and they were no longer cooled. Because the air conditioners of ordinary people will not be lower than 23 degrees, so I didn't pay much attention until the problem came out. Only then did I know there was a problem, and I went to see it, and this batch of air conditioners was indeed faulty, so I recycled them all and installed them for free, which didn’t arouse consumers’ resentment, and didn’t cause any major impact.”
I was surprised and said: "Then you haven't held a quality problem analysis meeting yet. Such a big quality accident must be reported to the whole factory!"
Mai Liang shook his head and said: "Mr. Chen, when you just came here, you may not be clear about the handling process of quality accidents. If there are quality accidents, you must wait until the monthly meeting at the end of the month to bring them up. Now you have to go through the process, and it will naturally happen." People from the technical department followed up."
I said in disbelief: "Such a big quality problem, we still have to go through procedures? We have to wait until the end of the month. If we fail to control the impact in time, the consequences will be disastrous. Can this not attract enough attention?"
Mai Liang said: "It's not just once or twice. We were as anxious as you at the beginning, but the company always dealt with it coldly. We're used to it, and we're all used to it. That is, when we raise it at the end of the month, they also Just criticize and educate, it's over, so we don't bother to report it."
I said angrily: "This is all right? A quality accident meeting will be held immediately, and all relevant people will be present." After speaking, I informed Xiaohua and asked her to find someone to hold a meeting immediately.
But I waited all morning, but no one came.This made me very angry. It was almost noon, and Xiaohua told me: "In the morning, Mr. Chen called them all to the training center, saying that it was training quality awareness, and it would not end until after get off work." Next to me, Mai Liang expressed helplessly, "Look, that's it.
I came to the training center aggressively. In a classroom, I saw a group of people sitting inside. Mr. Chen sat at the end, listening to Li Xiaocun on the stage explaining quality control with great interest. This is too ironic.
I pushed the door and deliberately amplified the sound, and all the people inside looked at me.
(End of this chapter)
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