Confessions of a Salesman

Chapter 806 Management Capability
Chang Hai's position in this position is not right, and his words are not right.After Yuan Zhiyuan was promoted to general manager, Chang Hai followed suit, and now he is the general manager of SD Province.

Chang Hai is good at selling by himself, but his ability to become a manager seems to be stretched. Several of his subordinates are veteran employees, and they did a good job at first. On the surface, they are respectful to him , but in my heart there are seven dissatisfied and eight dissatisfied.Regarding the appointment of Chang Hai, Yuan Zhiyuan and I had a good relationship, and I didn't think there was anything wrong with it. I know people and make good use of them.

Ever since he took office, Chang Hai has been making troubles all the time. First, the sales commission in July and August. There are 7 city sales managers in the Shandong office, and the sales staff in 8 cities miscalculated the commission, resulting in hundreds of people. , or two consecutive months.Although Chang Hai cannot be entirely blamed for this matter, he is most responsible.After the back office platform calculated the sales volume, it was reported to the sales manager of the city. There was no error in this part. After the statistics of the city were completed, it was reported to the provincial general for signature. Chang Hai signed without even looking at it. I can see the problem.

As early as the beginning of June, the company issued the latest commission plan, and repeatedly emphasized that the latest plan will be implemented next month. This plan is to encourage those salesmen who sell well. The higher the sales volume, the higher the commission, and the business without sales The personnel have to drink northwest wind.The director returned it to Chang Hai and asked him to return it to the city sales manager.But Changhai felt that it was too troublesome, so he said that it would take some time to get used to the plan. Some new salesmen hadn’t found jobs yet. Free up.

Of course the director would not approve, and the two of them froze. The salary increase and commission dragged on for a full month and a half, causing half of the front-line salesmen in the entire SD province to leave, causing a large-scale sales paralysis, and this matter went straight to the headquarters. Old Mrs. Huang there.

Old Mrs. Huang is very good at being a person, so she suppressed the matter and let Yuan Zhiyuan handle it directly.Yuan Zhiyuan's protective personality was fully experienced again, and he directly scolded the regional director, saying that he didn't use his brain and didn't know how to work around it. It was because of him that no one was selling in the directly-operated store.The director is also good-tempered, so he endured it, and the matter will be settled.

However, it is conceivable that the conflict between the director and Chang Hai is irreconcilable!

This matter is over, and then Changhai has been with the big agent for almost a year, and somehow changed the manufacturer, and then lost contact.

Unexpectedly, a month later, this agent became the client of the director. Under normal circumstances, the director and the province are always not responsible for customers, but after Yuan Zhiyuan came up, the policy became much more relaxed. He is also kind, I just want to stop letting the people below make money all the time, and the people above work hard and have no money to make.But this matter of robbing customers is really unreasonable.

The director's explanation is also very reasonable. Chang Hai failed to follow the client who had been with him for a year, and then they transferred the manufacturer, and he snatched it. This is his ability, no wonder.

Chang Hai's temper is not used to people. At the monthly meeting, the two of them started to scold directly. After scolding, they thought it was fine. At the dinner party in the evening, Chang Hai drank again, and his mouth was not clean. The director is considered to have a good temper. In this way, it was just a few words against Chang Hai. Chang Hai was not him when he drank, and I don’t know who gave him the courage to give the director a beer bottle, and the director’s head opened. When it was done, the two sides fought.

This is not the worst, after Yuan Zhiyuan found out about this, he actually dealt with the director and asked him to be directly demoted, and all those who fought were demoted.

And Chang Hai just came with a warning and probation, how can this be convincing?The complaint came to me.

I called the director, Yuan Zhiyuan, Chang Hai, and old Mrs. Huang into the office.

Several people were very nervous and sat in my office nervously, no one dared to speak.

I smiled and said: "What's the matter? You don't talk? You don't tell me about such a big thing. Does this make me worry?"

The old Mrs. Huang lowered her head and said, "No, Mr. Chen!"

I said, "What? You don't want me to worry, do you?"

The old Mrs. Huang hurriedly explained: "I just want to deal with this matter well. I know you are also very busy during this time, and it's all trivial matters!"

I said with a smile: "Small matter? The whole Shandong is in such a mess, you tell me it is a small matter? How many times has this kind of thing happened since the establishment of Wanzhong? There is no salesperson in the direct sales store, not other stores If it’s on the top, we have to close the shop!”

Yuan Zhiyuan hastily explained: "It's my fault, it's because I wasn't thoughtful enough!"

I smiled Mimi and said, "Hey, how could you be so thoughtless? You must have thought about the consequences if you dealt with it so decisively!"

Yuan Zhiyuan lowered his head and remained silent.

I asked the director: "You have a good temper? They bully you so much, do you have any temper at all? Are you waiting to see their jokes? You saw the joke, and the consequences are what you want, right?"

The director said aggrievedly: "Mr. Chen, I have persuaded them, but there is really nothing I can do. The salary has not been paid for a whole month and a half. I have adjusted all the staff on duty, and I can barely maintain the operation."

I snorted and said: "When something happened, you came here to think about how to fix it? So many things happened before, why didn't you tell me? You didn't think about fixing it until the end. Do I still have to praise you?" You understand the general situation, you know how to advance and retreat, and everything you do is for the company?"

The director dared not speak.

I stared at Chang Hai, who had been silent all this time, and asked, "Why don't you speak? You are not responsible for this matter? Isn't SD Province your area of ​​responsibility?"

Chang Hai didn't dare to answer.

I then asked: "You have been here for so long, and you have always done your duty. How come you are not you when you are promoted?"

Chang Hai plucked up his courage and said, "I shouldn't be this official! I came up, but none of them obeyed me, and they stumbled me everywhere. I asked for leave every time I held a weekly meeting, and the company asked me to submit the weekly report. Passed on time once! The top urged me to be tight, and the bottom didn’t cooperate. You said I’d be fined, but I couldn’t be fined too much. If they didn’t, they didn’t take it seriously. With the support of the director! Think of ways to drive me away Step down. My province is always aggrieved!"

I snorted and said, "If you don't know how to manage, just say you don't know how to manage! Why are you making so many excuses? You can't manage so many people well, and you still have the face to say it! No, just fire it as soon as possible! Are you not And does our general manager back you up? What are you afraid of? If you fired one or two of them early to make an example of others, would they still dare? I don’t believe they don’t cherish their work in Wanzhong so much! I didn’t dare to fire someone! I even started! I’ll give you what I can!”

Changhai looked up at me.

I stared at him and asked, "Why? Are you going to fight with me?"

Chang Hai hastily withdrew his gaze.

After I lost my temper, I said: "The company has issued a new commission plan, and when it says it will start to be implemented, it will be implemented at that time! It will be implemented according to the company's regulations. Since there is such a policy, it is because it has considered those who have no sales. You Changhai, you didn’t follow the company’s regulations, you made a mistake first, and the director was right not to approve it! But Zhiyuan, what’s the matter with you, you proposed this policy, why did you come to your place, you still let it go Just get used to Chang Hai? There is a limit to protecting the calf! What happened to him, Chang Hai? Was it someone else’s fault that he hit someone first? Everyone else has been demoted, but he is still in his original position. What’s your reasoning? ? You should explain it clearly to me!"

Yuan Zhiyuan explained: "I know Chang Hai well. For so many years, he never caused trouble first, and they drove him crazy! I'm covering Chang Hai for this matter, but can't I have a few confidants of my own? I mentioned If a few people come up, the company will kick out a few people, and my role as the general manager is just a decoration! I quit, okay?"

I hummed and said: "Okay! If you want to do it, I can't let you do it! However, let me make it clear to you first, do you know why the few people you mentioned were kicked away? Like Chang Hai, can you mention it?"

Chang Hai stood up all of a sudden, and said a little excitedly: "Don't make trouble with me, Zhiyuan helps me, I don't live up to it, it doesn't matter to Zhiyuan!"

I snorted and said, "You also know that you don't live up to it? You have to be like that when you mention it? Tell me, which of your things made him feel relieved. Now it's just the governor. If you I don't know what troubles are going to happen at the next level? You guys, don't challenge me, if you can't, just let me go! As for the love between us, if you cherish it, continue to be friends, If you don’t cherish me, I won’t force you! If you can’t do it, you just can’t do it! Sales ability is ability, and management ability is also ability! I can only work by myself, I don’t know how to ask people to work, what’s the use of it!?”

Yuan Zhiyuan stood up, pulled Chang Hai and said: "There is no place to stay here, but there is a place to stay!"

Chang Hai hummed, and walked out of the office without looking back.

I sighed, looked at the director and said, "Where do you think you should be, go and apply to Mr. Huang! I won't say more! They made mistakes, and your problems are not small! You can do it yourself!"

The news of Yuan Zhiyuan's departure came out, which once again confirmed the prophecy of the iron-clad chairman and Liushui's general manager.

No one can stay in the position of general manager of Wanzhong for a long time.

I am also reflecting on myself, what is the reason, and why no one can do it for a long time?Yun Manni left because of her conspiracy, He Jie left because of her own reasons, Yuan Zhiyuan left because of his lack of ability!Can't I find a satisfactory successor?I also want to go ashore before the age of 40 and enjoy the same happiness as Mr. Dong!
It is really difficult to find a successor who is courageous, capable, good at management, and of good character. In the 21st century, what is the most lacking?talent!
The best talent is cultivated by oneself, watching him grow step by step.I originally thought that as long as the character is not bad, educated, self-motivated, and willing to learn, no matter what, I can teach a good successor.But now it seems that it is really difficult.I'm not conceited, but I just think why Mr. Dong was so spoiled by me back then. After he fell in love with me, he wouldn't let go. Even though I kept challenging her limits, she still never left me. This is inseparable from myself Strength!Of course, it's also possible that Dong Zong taught well, and I don't have that ability!
Yuan Zhiyuan belongs to the big guy. He has no problem with his character and sales ability, but his ambition and management level are still not up to my satisfaction.He is more courageous in doing things down there, but when he comes up, he is timid, hesitant to do things, and he has a bad view of the overall situation.

He Jie is actually very good and has a bright future. She can definitely complete the tasks entrusted to her independently. She has her own judgment and style of doing things. She also has ambition and ability. Unfortunately, I cannot subdue her.

The current Yun Manni has matured a lot, and is more suitable to be my successor than the one she was back then. Unfortunately, we have drifted apart.

I also thought about promoting Yu Hong, but her ambition is no longer here, as long as she does her job well and earns what she should earn, that's all.For her, this position among all the people is a job, not her own career.

Tang Jie has successfully transformed into a technical talent, who is the core of the company's technology, and he doesn't care about other things at all.

Countless people and things flashed in my mind, Xiaowan and Bao'er are all excellent, but it's a pity that they are all embarrassing.

Mo Ke was born in finance, and has been doing finance and management since the beginning of her job. She also tried to get in touch with her, but she prefers to deal with a bunch of numbers rather than people.

Annan, Lu Ping has a bad mind. Although you have changed a lot and I accepted her again, how dare I entrust her with such a large family business as Wanzhong?

After much deliberation, I couldn't find the answer, so I had to go to Mr. Dong, hoping she could answer it for me.

Xu Yue and Mr. Luo did not hold a wedding. After all, both of them were married twice. They simply received their certificates and invited all their relatives and friends to dinner.

The place to eat is a Chaozhou restaurant newly opened by Mr. Dong.

Although the name is rustic, but the site selection and decoration are all generous.

The location is in the center of ZS City, with an overall area of ​​2000 square meters. The front is a three-story palace-style main building restaurant, the middle is a private banquet hall, and the back is a small courtyard of your own. In ancient times, this is a three-in-three The prince's mansion from here!

We went in from the back and went directly to her small courtyard, and the front was for diners.

After entering the courtyard, many guests have already arrived.Most of them are relatives of Xu Yue. Although Mr. Luo is from Cantonese, there are not many family members. The only daughter was sent to study abroad and never came back.

Mr. Dong, as the officiant, was entertaining the guests. When he saw me coming in, he didn't even say hello, so he ordered: "Hurry up and go to the kitchen, almost everyone is here, and we can start cooking!"

I pursed my lips and said, "Your feelings are waiting for me!"

(End of this chapter)