This doctor is not short of money

Chapter 905 Complaining about your bad service attitude
Hearing Director Xing's words, Du Heng frowned directly.

What's going on with this old couple, why can't they be separated from each other?
"Since we've found out everything, let's talk about it." Du Heng leaned back, motioning for Director Xing to sit down and talk.

Director Xing took a step forward, pulled away the chair opposite Du Heng's desk and sat down.

After a little silence to organize his words, he began to say, "The old man's name is Ou Jikang, his wife's name is Wang Zhaodi, and she used to be an employee of the enamel factory.

When this Ou Jikang was young, he was too lazy to do anything, and this Wang Zhaodi had a bad temper, so the couple had to fight from time to time, causing turmoil.

Brother Wang Zhao couldn't control Ou Jikang, so he took his anger out on his own son.

When I was young, I used to point and scold at the children in various ways, and when I felt a little unsatisfactory, I would take the children to vent my anger. "

Du Heng stretched out his hand to touch the corner of his mouth, blinked his eyes and said, "Just listening to this, I know that these two people were not fuel-efficient when they were young."

Director Xing shook his head contemptuously, "Who says it's not? These two were nothing when they were young. As for the matter of them venting their anger on the children, if the neighbor persuades them, they can scold the neighbor badly."

The corner of Du Heng's mouth twitched slightly, and he thought of his fellow villager, that is, Du Jun's mother, "Go on."

"Later, this Wang Zhaodi became pregnant again, and his temper became more and more weird. The beating of the child became even more outrageous. It was just beating with whatever was at hand."

Although Director Xing was relaying, the disgust between words and expressions was undisguised, "One day this child couldn't take it anymore, so he ran out to hide in the heavy rain.

You said that Wang Zhaodi was also strange, when he beat him, he beat him to death, but the child couldn't be found, and she was also anxious, braving the rain and looking for it all night. "

Du Heng frowned, he didn't want to hear it anymore, "What does this have to do with what they are doing now?"

When Director Xing heard this, he quickly accelerated the pace, "Vice President Du, don't worry, finish speaking right away.

After searching all night, I finally found the child out of a pile of garbage the next morning.

At that time, it was said that the child had a fever and was unconscious, so someone suggested that he should be rushed to the hospital.

But the couple didn't have much money in their hands, and wanted to save some money, so they found a janitor in the factory who knew a little about Chinese medicine and prescribed a folk prescription. "

The corners of Du Heng's eyes twitched, "The child is gone?"

"No, the child is still alive, but his brain was burned out and he became a fool." Director Xing sighed and continued, "The eldest son became a fool, and Wang Zhaodi braved the rain to find the child all night. The one that was also kept.

What's worse, since then, Wang Zhaodi has been unable to conceive a child. "

What the fuck is this called?

"Then they found fault with the janitor who prescribes the prescription?"

Director Xing said helplessly, "Finding faults? They were naked personal attacks.

When I can't see the old man, I will scold the old man for having a bad conscience, and even spread rumors that the old man is flattering, stealing money from the factory, and has a hobby of picking ashes.

When there were people, they pointed at the old man's nose and scolded him, cursing him to die, and cursing the old man's whole family to die.

Later, the old man couldn't stand it any longer, so he found a place by himself, and finished himself in a cowardly manner. "

Du Heng can roughly guess it now when he heard it. It should be that the two couples saw that the old man was gone, so they pushed the responsibility to the Chinese medicine practitioner again.

But just as Du Heng finished thinking about it, Director Xing said again, "The old man was bullied to death by these two people, and their factory just happened to be restructured, so the factory let them be laid off directly.

But what can these two couples do?

He couldn't carry it without his hands on his shoulders, and he didn't have any special skills. The most important thing was that Ou Jikang was a lazy person, and he was too tired to do anything.

But no matter how hard life is, they still have to take their eldest son with them and see a doctor.

He always went to the hospital, saw a lot of things, and didn't know who to call for advice, and then he became a professional doctor for more than 20 years. "

It turned out to be like this, it seems that I took it for granted.

After a little thought, Du Heng said, "That is to say, they are just helping others to make troubles and get money, and they are not here to blackmail Chinese medicine practitioners, to trouble them?"

Director Xing smacked his lips, "I used to roam around in various hospitals, wherever I could extort money, I would go to that hospital.

But in recent years, after the state began to crack down on professional troublemakers, old men and women have been focusing on Chinese medicine hospitals. "

Speaking of this, Director Xing also frowned, and after hesitating for a while, he said, "In the past, these two couples were just helping people to raise their flags, or pretending to be heads.

But in the past two years, the methods of this old man and old lady have been upgraded. Instead of crying and shouting for others, they have given advice and advice to others.

And according to the investigators, the couple had always lived in the old building, but their life has improved a lot in the past two years, and they moved directly into the new building. "

At this point, Du Heng suddenly realized that this seems to be consistent with what Wen Zhong said yesterday.

After being slightly stunned, Du Heng looked at Director Xing and asked, "Then what are you going to do?"

Director Xing straightened his expression immediately, "I'm going to work as a family member of a teenager, and then call the police to arrest the old couple."

The first time Du Heng heard this idea, he also thought it was a very good idea.

If the boy's family members are really willing to testify, maybe they can really solve the old couple once and for all.

But after thinking about it, I felt that this idea was unreliable.

First of all, the family members of the teenager, are they willing to identify him?

If they identify the old couple, they are imperceptibly talking about their previous behavior, which is a premeditated disturbance, which is also very detrimental to themselves.

Again, do they have proof in hand?
If there is no paper or electronic evidence, the red mouth and white teeth are rattling up and down, and the police can't believe it.

So after thinking about it, Du Heng directly waved his hand at Director Xin Xing, "My suggestion is not to do this. First, it is unnecessary, and second, it may not be successful if you do it."

Director Xing glanced at Du Heng in frustration, "Then, does Vice President Du have a better way to deal with it?"

Du Heng took a deep breath, pursed his lips and said, "Why should we deal with it, and we are not qualified to deal with them.

Don't forget, this is just a hospital, and we are just doctors in the hospital. "

Seeing that Director Xing was about to speak again, Du Heng leaned forward, supported the table and said, "I know what you are worried about.

So my idea is to list these two as the focus of our hospital.

If people come to see a doctor by themselves, or to visit relatives and friends, then let him go.

If they are idle and have nothing to do, then let our security guards invite them out directly. "

Director Xing could only sigh helplessly.

At this moment, he suddenly heard a voice behind him. Director Xing glanced at it, picked up the newspaper and got up, "Dean, you are busy, I will arrange to receive reporters."

Du Heng nodded, "Okay, then go get busy."

After Director Xing left, Du Heng smiled and said to the person at the door, "Dr. Xiao is done?"

Xiao Peifa at the door smiled all over his face, and seemed a little excited by the situation.

"Come on, come here and let's sit and talk, I kind of want to consult with you." Du Heng beckoned Xiao Peifa to sit across from him.

Xiao Peifa finished it a little cautiously, "Dean, you can ask."

Du Heng smiled slightly, "I want to ask, what is the general level of the doctors in our acupuncture hospital?
In addition, in our institute, how do you do research projects? "

. . . . . .

The chat with Xiao Peifa was relatively smooth overall.

Moreover, Xiao Peifa made a relatively fair evaluation of his colleagues; he also gave a satisfactory answer to Du Heng's research topics and funding issues of the institute.

But it was Xiao Peifa's evaluation, as well as the answers to the research topics and funding. Even on the second day, Du Heng couldn't calm himself down.

At this time, he got the incident investigation report that the deputy director of the office had already sorted out.

Looking at the things recorded above made him even more restless.

Just as she was thinking about what to do next, the head nurse pushed the door open and walked in, "Deputy Director Du, can you go to the ward if you have time?"

Du Heng, who was restless, heard the head nurse's displeased voice, and hurriedly put down the investigation report in his hand, and then asked the head nurse with a smile, "Sister Wei, don't be so angry, calm down, or else the wrinkles will disappear." It's all out."

"Turn around more and take care of the doctors under you, then I won't be so angry." After the head nurse said that, she gave Du Heng a blank look.

Du Heng asked curiously, "What do you mean? Are our doctors making you unhappy?"

"Borrow them three but, how dare they provoke me?" The head nurse showed disdain, "Several of your doctors have been complained, you go and take care of it."

After the head nurse finished speaking, she turned her head and left Du Heng's office.

complaint?

Du Heng felt a bit of a toothache, and hurriedly got up to catch up with the head nurse, "Sister Wei, who has been complained, and why?"

"The patient in bed No. [-] complained about the bad service attitude of Dr. Bai, Dr. Cao, and Dr. Liu." The head nurse did not hide anything, and told Du Heng directly.

three people?
Bad service attitude?

Du Heng took a light breath.

Complaints about this thing are generally more nurses, and fewer doctors receive.

As for the reason, everyone knows that it is bullying and fearing the hard, and I think nurses are easy to bully.

As for the complaint thing, it is linked to the bonus of doctors and nurses.

So everyone will handle this thing very carefully, especially the young people who have just started work, when they are short of money, they are even more afraid of complaints.

After separating from the head nurse, Du Heng called Doctor Xiaobai over first, "Do you know that you have been complained about?"

Doctor Xiaobai was like an eggplant beaten by frost, unable to lift his head, he just replied in a low voice, "I know, the head nurse just told me."

"It's good to know, tell me the reason, so that patients can complain about your poor service attitude."

"I've been wronged, Director." Doctor Xiaobai looked up aggrievedly, "I was wearing a mask to change the dressing on bed No. [-]. He said that I hated him because he didn't smile, so he reported me instead."

Doctor Xiaobai was helpless and sad, "Wearing a mask only shows one eye, how did he see that I wasn't smiling at him?"

"That's it?" Du Heng was also a little speechless.

"Well, that's why."

"Then Dr. Cao was also complained about his poor service attitude. What's the reason?"

Doctor Xiaobai was still sad and wronged at first, but when Du Heng asked Cao Binghe, he couldn't help laughing again.

This made Du Heng curious, "Quickly tell me, what's going on?"

Doctor Xiaobai said with a smile, "Dr. Cao went in to see his patient. The old man on the seventh bed said that Dr. Cao ignored him, and then he complained to Dr. Cao."

Immediately, Du Heng also helplessly covered his forehead.

This bed No. [-] is a patient of him and Doctor Xiaobai.

Cao Binghe is not his doctor in charge, so he definitely wouldn't randomly ask him about his condition.

So Cao Binghe's complaint was more wronged than Doctor Xiaobai's.

"Then what happened to Dr. Liu?"

Hearing Du Heng asking Dr. Liu, Dr. Xiaobai smiled even more happily.

"Doctor Liu is now the head of the hospital, so he has to do ward rounds every night.

The patient in bed No. [-] said that Dr. Liu's ward rounds were too late every night, which disturbed his rest. "

Could it be that the old man in bed No. [-] is a porcupine, so why would he shoot at anyone?
Du Heng shook his head helplessly, "Okay, go get busy."

The smile on Doctor Xiaobai's face disappeared, "Director, what about my complaint?"

"You don't care, I'll go to the head nurse to deal with it."

Du Heng sent away Doctor Xiaobai. After thinking about it, he felt that it was necessary to see the patient in bed No. [-] again.

And when the old man on the seventh bed saw Du Heng, he was so happy with a smile on his face.

Even after Du Heng entered the ward, he didn't smile at him, and he didn't go to the old man's side immediately, and went to check on Cao Binghe's patient first.

But even so, the old man on the seventh bed looked at Du Heng with a smile on his face, without showing a trace of displeasure or impatience.

What a 'meet people to order dishes'.

After Du Heng walked around, he went to the nurse's desk to look for the head nurse, but he didn't see anyone, so he went back to his office.

When he came back after lunch, Du Heng saw the head nurse at the nurse's desk.

Du Heng walked slowly to the nurse's desk and saw the head nurse and a nurse standing face to face, so he didn't bother them, but stood quietly and waited.

"Stop standing, go eat your meal." Two or three seconds later, the head nurse, Sister Wei, glared at the nurse angrily, and sent her to eat.

Du Heng asked with a smile, "Sister Wei, did your little sister make a mistake?"

The head nurse glanced at Du Heng, then sighed and said, "This girl has just been complained about."

complaint?

Du Heng almost choked on his breath.

What happened today? Why are there so many complaints?

(End of this chapter)