Chapter 254
The work of arranging luggage racks is a relatively important item in the cosmetic work of train carriages.

After the new employees enter the section, the old employees have to teach the new employees how to arrange the luggage racks within one or two trains. When arranging the luggage racks, they cannot directly move the luggage items of the passengers, and they must inform the passengers in advance.In order to avoid misunderstanding caused by passengers not knowing what the conductor is doing.

In fact, including Liu Qun, everyone does not want others to move their luggage, but when a passenger’s luggage is not so securely placed, he must remove his luggage from the luggage rack one by one , and then put it on again according to the principle of not suppressing the small, and putting stability first.

It is not tiring to tidy up the luggage racks on ordinary speed trains, but it is very difficult to tidy up the luggage racks when it is overcrowded.

Because at this time, the luggage of the passengers on the luggage rack is full, and most of the luggage of many passengers will be placed vertically. If it is placed horizontally, it will be neat and firm, but it will take up more space, but it will not protrude from the edge of the luggage rack. In addition, if it is turned upright, the advantage is that it saves space, but the edge of the suitcase will protrude from the luggage rack, and there is a danger of slipping out when the train shakes.

Also, when the train is overcrowded, some passengers carry too many items. One person takes four or five boxes, and one person takes up the space where two or three passengers put their luggage. Disputes are inevitable, because the luggage rack is not fixed whether it should be used by the passenger under the seat or by the passenger first.

Under normal circumstances, there are some passengers who do not have a seat, and they have to get on the bus first. They know very well that it does not matter if there is no seat, and it is important to put their luggage first, so they put the luggage on the luggage rack early. On the other hand, those passengers who had a seat number boarded the train in a leisurely manner. When they came to their seats, the seats were occupied, but they could be given up, but no one gave up the luggage rack.

Most of the time, what makes passengers feel like crying is that there are suitcases on top of their heads, but none of them belong to them, and no matter how much they ask, no one will answer. Things won't move away.

Even if the train conductor and the police were called, they could not forcibly remove the luggage of these passengers, because after all, there was no description on the luggage rack whose luggage should be put there.

Some old train conductors who have been running sports cars all year round and are more savvy will not wait until the passengers have put all their luggage on it, and then start to organize it from beginning to end. Usually, when the passengers board the train, he will start to promote it to the passengers one by one.At this time, it is necessary to continuously patrol and guide the passengers in the carriage to place the luggage and parcels in the prescribed state.This will of course save a lot of effort, and the most important point is that passengers also prefer this method. Passengers like to put their luggage away and don't want others to move their luggage back and forth.

Items on the luggage rack fall and injure passengers. It is no longer just one case or two. This situation should be treated differently. If the train brakes suddenly or shakes, causing luggage in a good position to fall and injure passengers Needless to say, the situation of passengers is the responsibility of the railway;

In addition, when other passengers take their luggage from the luggage rack, they accidentally cause the luggage to fall and injure other passengers. This is the responsibility of the third party, and the third party who caused the damage should bear the liability for compensation.

There are also cases where passengers take their own luggage and injure their companions or themselves. This is also an accidental injury caused by the passengers themselves, and the passengers themselves are responsible.

Nowadays, there is monitoring in the carriages, which is actually a good thing for the conductors who work normally.What work did I do at what time, which passengers caused the injury due to their own reasons, and which passengers were unreasonable, all can be verified through video surveillance.

An hour later, Zhang Lan sent the sorted electronic version of the materials to Liu Qun from WeChat. After Liu Qun reviewed it carefully, he sent it to the deputy team leader in charge of safety.

It took about 10 minutes to send the message, and the vice-captain was almost ready to watch it. Liu Qun called again and reminded the supervisor in charge of the security vice-captain to call the video surveillance video in the car earlier to prove the situation at that time and to watch it earlier. See if the train staff has adjusted the items on the luggage rack in time.

The deputy captain in charge of safety responded: "I have already started to carry out the work you mentioned after I called you, and now I have copied the video data of that day, starting from the time when the injured passenger got on the bus. , the video recordings until he got off the car have been copied."

Liu Qun asked: "From this video, can we see any problems in the work of our flight attendants?"

The vice-captain of safety said: "From this video clip, we can clearly see that our train staff pays more attention to the safety of luggage racks, and the train staff patrols the carriages every half an hour from when he gets on the train to when he gets off the train. The system is well implemented.

Moreover, the conductors adjusted the luggage racks in the car in a large area before driving at the departure station, and the luggage racks were placed stably and firmly. At the intermediate stations, the conductors often discouraged passengers from taking off the sundries on the coat hooks and Make adjustments to the luggage of passengers who get on and off the bus temporarily at any time to ensure safety and stability.

These can be perfectly reflected in the surveillance video, so it is untenable to say that our staff did not do their best to organize the luggage racks and ensure the safety of passengers. "

Liu Qun said: "That's good, let's get more evidence."

The vice-captain of safety said: "Yes, the chain of evidence is now complete enough to prove that the smashed accident was entirely caused by a third party accidentally slipping out the contents of the bag and smashing it on the ground when picking up the luggage." on his shoulders."

Liu Qun said: "Okay, then I don't worry, now I'm waiting for the call from the person who was smashed, but he hasn't called me for a long time. When I call, I can talk to him about the situation and talk about the law. It is best to mobilize him to go to court to sue and solve the problem once and for all.”

Putting down the phone, Liu Qun couldn't help but think again. I have always been very tight about the luggage rack adjustment work of the team, because I have a special liking for the luggage rack tidying work. If a luggage rack falls and hurts passengers, It's not a trivial matter. I just make repeated orders and applications every day, and the team members know everything about ensuring the safety and stability of the luggage rack.

(End of this chapter)

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