mortal train conductor

Chapter 255
Now in the team, with the young guys in the hard-seat cars as the main force, a large number of experts with full luggage racks have emerged. At the departure station, go from the last car of the hard-seat car to the sleeper car, passing through those "knife-cut tofu board walls" along the way. Liu Qun felt refreshed when he saw the luggage racks, just like the neatly arranged military supplies in the army, all the luggage racks are all in one line.

Whether you have big or small bags, soft or hard bags, shoulder bags, backpacks, woven bags, nylon bags, they will all be neatly stacked on the luggage rack.These luggage items are still arranged and interspersed with each other, and there is still a certain amount of pressure on each other, supporting each other and maintaining a stable position on the luggage rack.

At around 2 a.m. on the second day, Liu Qun finally got a call from the passenger who was smashed.

The traveler was quite polite in his speech.But Liu Qun knows very well that the calmer-sounding passenger is, the more he has already made various plans. At least the other party's mobile phone must have the recording function turned on, and it is very likely that he will tempt himself to say something that is not conducive to The words of the railway transportation company will serve as his powerful testimony in future prosecutions.

But Liu Qun sneered at this kind of behavior, because Liu Qun, who has studied law, knows very well that many things do not mean that the judge will believe what the other party says. It needs physical evidence to support it.

No matter what you say, even if you take all the responsibility, but the evidence is there, it is not your responsibility, you can't bear it if you want to, it's your responsibility, you can't run away even if you want to.

"Comrade train conductor, I was the passenger who was injured on the train that day. It was your deputy train conductor who was on duty that day. He dealt with me. Now I think your railway transportation company's handling is very inappropriate. I want a If you don’t give me an explanation, then I will sue the court and take your railway company to court.”

In fact, he said so many things, what Liu Qun likes to hear most is his last sentence "Take the railway to court".This means that a lot of trouble will be reduced, and the two parties do not have to rack their brains and calculate each other for who is right and who is wrong. They only need to submit all relevant evidence to the court, and the judge will make an evaluation according to the law, or make a mediation or make a judgment It is enough for both parties to abide by the referee and actively perform.

Liu Qun first expressed condolences to the passenger's injury: "Hello, I express my deep sympathy and condolences for your problem of being hit by other passengers' luggage. As the train conductor, I empathize with your situation and feelings. I can also deeply understand the helplessness in your heart and the hurt in your heart, and I hope you can get out of the mental and physical pain caused by this injury as soon as possible."

I said a bunch of seemingly emotional words, but you have to analyze them carefully. What Liu Qun said actually didn’t have any real meaning. The main explanation was to express condolences, empathy with the other party, and hope. .

This is not to say that Liu Qun has no sympathy and just wants to shirk responsibility, but Liu Qun knows that responsibility does not mean that you can shirk it if you want to. The key is that some passengers call you now, just to let you say Saying some inappropriate words, and then posting these words on the Internet, attracts attacks from some netizens who don't know the truth. This will not only be bad for Liu Qun himself, but will mainly tarnish the overall image of the railway.

Therefore, when Liu Qun answered the phone, he paid special attention to the wording and tone of his speech, neither humble nor overbearing, but also polite.

"I have already consulted a lawyer. In this case, your railway should bear the responsibility. Although your deputy commander asked me to sign a settlement agreement with the so-called responsible passengers, I was smashed I'm stunned, I can't recall many things now, so the validity of the settlement agreement is still questionable. Your railway conductor's behavior at that time also has a lot of suspicion of evading responsibility."

Liu Qun said: "First of all, I listened to your speech and felt that you should have a special understanding of the law. There are many legal terms in these words you said. In fact, I support you to sue in court, so as to protect your legal rights and interests. There are great benefits, and the court will also take your actual situation into consideration and make a determination on the validity of the settlement agreement. Regarding the situation at that time, both the chief police officer and the deputy chief of the car have taken a video of the whole process, and there is also a video inside the car The recorder, many things can restore the truth of the problem at that time. These electronic data can be directly used as evidence."

Seeing that Liu Qun spoke so impeccably, the other party had a showdown: "The railway should be liable for compensation for the injuries I suffered. Because I took the train operated by your railway, but you failed to fulfill the obligation of safe delivery, and let other passengers put the items away. In the unstable position of the luggage rack, caused the item to fall and smashed me.

At the same time, your train is the temporary custodian of the goods on the train. You should check whether the items on the luggage rack are properly placed before the train runs at high speed. However, because you did not perform the inspection obligation, the items you temporarily kept on your behalf fell and injured me. , there is a major fault for this, and I should bear full liability for my losses.

After I was injured, your train did not send me to the hospital for diagnosis and treatment in time, and now you are refusing to bear the loss on the grounds that the objects that hit someone were not yours, which made me mentally injured. I want to apply for mental damage compensation . "

Liu Qun originally wanted to say that you should speak to the judge, and the judge will decide who is right and who is wrong, but after thinking about it, he should explain it to him, and said: "Hey, in our video recording, after the train started , the flight attendants carried out the safety inspection of the luggage rack in an orderly manner according to the operating procedures, but the owner of the wooden album did not properly place his personal belongings, which led to the injury accident. Therefore, the owner of the wooden album should be liable for compensation to you.

At the same time, after you were smashed, the conductor of the train and the chief of the police arrived quickly, asked about your situation and coordinated to let you get off at the nearest station for further examination and treatment, etc., and you claimed to be fine, voluntarily and wooden photo album all reached a settlement agreement.Therefore, the train has fulfilled its corresponding responsibilities, and the mediation agreement signed by you, as long as it is a voluntary agreement reached at that time, and the content is not illegal, the mediation agreement is legally effective.

The law clearly stipulates that during the transportation of railway passengers, if a third party infringes and causes personal injury to passengers, the third party who committed the tort shall be liable for compensation.If the railway transport enterprise is at fault, it shall bear the corresponding supplementary liability for compensation within the scope of preventing or stopping the damage, and the railway transport enterprise shall have the right to seek compensation from the third party after assuming the liability for compensation. "

Seeing that Liu Qun's speech was impeccable and not agitated, the other party had no choice but to put down the sentence "I will call again." and hung up the phone.

Passengers were hit by overhead suitcases during the train ride, which is obviously a small probability event.However, the country’s railway transport transports more than one billion passengers a year. From the perspective of absolute numbers, such accidents are not rare. Therefore, sufficient attention should be paid to it, and corresponding measures should be taken to avoid it, actively deal with the aftermath, and let passengers The legitimate rights and interests of the company are effectively protected. In fact, a small accident insurance can solve big problems. I advise passengers to buy one for three yuan when they go out, so they can feel more at ease.

(End of this chapter)