mortal train conductor

Chapter 282 Confidence and Don't Be Conceited Individuals Promote Collectives
The employees of Liu Qun's team are actually used to various advanced titles, and the inertial thinking of being among the best in various evaluations has been integrated into the blood of each employee. Employees have a strong sense of collective honor, and even some pride in it.

Regarding the special self-confidence among the team members, Liu Qun did not deliberately stop or combat it, because he thought it was not a bad thing.

Although it is a little inappropriate for some employees to be supercilious and look down on the work of other teams, but Liu Qun asked himself that he could lead them on the right path. In fact, this is also a manifestation of the employees' confidence. Such confidence.

In fact, if you can understand the meaning of self-confidence positively, self-confidence is an indispensable spiritual wealth for a person and a team.It can motivate everyone and the whole team to change themselves, and can make the team and individuals persevere and become more courageous when encountering difficult environments. This is because there is a belief in victory deep in the heart.

Like wishing for plums to quench thirst, everyone has a beautiful scene in their minds. Everyone is confident that they can obtain these work progress, economic income, and spiritual satisfaction through hard work, so self-confidence has become the key to overcoming difficulties and winning victory. The only magic weapon.

But Liu Qun has always kept a clear head, grasping the difference between his team's self-confidence after striving for excellence and doing their best, and the fantasy conceit.

The fanciful conceited people are not conscientious about their work. They are often self-satisfied because of one success. The scene before them will always be the flowers and applause that have long passed, and they are used to immersing themselves in illusory victories. In fantasy.

Conceited people take the honors given by others for granted, and they deserve them without hard work. They can't calm down and think about what they have done for these honors?
Without thinking about it, is it because of what you did before and how much you paid to get the honor?

Some conceited people think that the previous success can exist in themselves forever, and always think that others will not work hard, but will only obediently bow down. Therefore, some conceited employees think highly of themselves and have no one in their eyes. Try to change and improve yourself, but follow the steps and work behind closed doors, and gradually become a frog at the bottom of the well.

What's more, individual conceited employees not only do not want to make progress, but also drag others' hind legs everywhere, mocking others' hard work, thus becoming a stumbling block and a roadblock for the team to create a good atmosphere.

For this part of the workers, Liu Qun adopted an attitude of courtesy first and soldiers later, and he should beat these workers by insinuating side effects to let them understand that the world is in motion, not static and static.Everything is constantly developing, the railway is developing at a high speed, and the quality of personnel is also constantly improving. While the own team is working hard, the needs of passengers are also constantly improving, and the quality of employees and the overall combat effectiveness of the brother team are also multiplying.

Of course, the vast majority of employees are still sensible. After some psychological guidance and hints from Liu Qun, they will gradually let go of their conceits, and carry out various tasks in a down-to-earth manner according to Liu Qun's requirements, and at the same time creatively put forward some work suggestions Come for Liu Qun to adopt.

However, as the saying goes, "A dragon has nine sons, each is different." There are employees in the team who are extremely conceited. I always like to emphasize the role of the individual, while ignoring the power of others and the collective.

Just like on the football field, some conceited players do not cooperate with other players to launch an offensive, but only think about dribbling alone, and then dribble directly into the opponent's goal. However, this probability can be said to be too low. low.

Whether each employee has considerable confidence in his or her working ability generally comes from the understanding of his or her working ability. If he can carry out his work with full confidence, it means that he has trust, appreciation and respect for his or her working ability and working methods. It means that you are confident and sure about your work.

But Liu Qun also knows that it is impossible to do a good job just relying on blind self-confidence. He is also constantly strengthening business training and business competitions on a daily basis, and regularly conducts small business competitions for team members to a certain extent, so that everyone can truly learn from each other. In-depth understanding of the essence of passenger service work.

In fact, every employee has his own advantageous resources, and the ruler is short and the inch is long. Liu Qun guides the team members to demand themselves with realistic expectations, and do not require themselves to perfectly control every detail of the work, or to defeat All competitors in work, if they repeatedly demand that they perform flawlessly, then their hearts will become more and more anxious, which will make their work passive.

Liu Qun is good at discovering the progress of each employee, compared with the previous period, compared with the progress of the last train, and even the progress of the previous class, so that everyone can fully realize their own progress and small achievements, and what they have achieved compared with the original self. progress.To guide the employees of the team to focus on those aspects of progress in the work. If the progress is maintained every time and every month, the overall work of the team will be greatly developed due to the continuous rapid development of individuals.

There is a saying, "Small progress is gained every day, and when accumulated, it becomes a big progress; small happiness is gained every day, and when accumulated, it becomes a big happiness." This is what he said. Liu Qun kept pointing out the small progress made by employees, and the employees would put Small progress has gradually evolved into a daily behavior habit, and big progress is regarded as a work goal to complete.

For example, Wang Mengmeng, a postgraduate student conductor, from the very beginning with high-sightedness and low-handedness, resisted work, and even thought of resigning at one point, and developed into the backbone of the current team. Along the way, he and Liu Qun often pointed out his minor problems in work and affirmed him. Small progress is inseparable.

As Wang Mengmeng wrote in a diary:

"In work, the fundamental reason why it is difficult to make progress is that we do not face problems directly, but choose to avoid them.

As a new employee, it is impossible to carry out all kinds of work perfectly, and it is inevitable to make mistakes. It is understandable that some aspects cannot be done well, but when mistakes are made, or when encountering poorly done work, If you choose to evade, the mistakes will be repeated in the future, and the work that is not done well is still not done well.

If you can accept criticism and carry out self-criticism in a timely manner when you make mistakes or fail to do well, learn from the master's good methods, and make up for the corresponding deficiencies in your own work, you will not make mistakes on this issue again, and you will not make mistakes in the past. Once I have learned to do the work I have done, then the difficulties in the past are no longer obstacles. Naturally, the work in all aspects will be improved a step, the personal quality will be improved a step, and the overall work of the team will also be raised to a higher level. "

(End of this chapter)