mortal train conductor

Chapter 289 Solving First-line Problems, Bao Bao is Perfecting Everyday
It has been proved by practice that this system of regularly holding work reviews and meeting meetings for the cadres who guarantee the security is very effective, and it has concentratedly solved a large number of difficult problems existing in the front-line operation teams. On the record, Duan Chang's office meeting will conduct supervision and supervision, and solve the cancellation of the number within a time limit.

As for the problems found by the security cadres in the front-line production team, once they enter the supervision and supervision process, they will be supervised and resolved by special personnel from the Duan Zhang’s office, who will be responsible for supervising and supervising the problem, and play a bridge of comprehensive coordination in the Duan Zhang’s office pivotal role.

And make good use of the functional advantages of information feedback, set up a communication platform between departments and departments, timely track and feedback the front-line problems found by the security cadres, accurately grasp the problems at the grassroots level and the work dynamics of the teams, and supervise The departments and departments that caused obstructions in the process of inspection and supervision gave centralized feedback to the leaders of the section, and provided valuable decision-making information for strengthening the problem solving of the front-line flight crew.

The most effective point is that in the supervision and supervision process, 100% of the undertaking responsibility and undertaking time limit must be implemented. It is clear who undertakes, who implements, and who is responsible. The items of supervision and supervision are clear and the job responsibilities are clear. Regarding the supervision and handling issues of Duan Zhang's office, everything has been settled, and everything has been answered.

The supervisory staff of Duan Zhang’s office will find the source of the existing problems according to the problems found by the security cadres, so that the focus of the leaders’ attention, the difficulties of the front-line team’s concern, and the hot issues of the staff’s concern will be truly and accurately reflected, helping and promoting each contractor. Departments and departments work around the center during the specific implementation process, and select effective entry points, so as to promote the smooth resolution of problems. Since the section chief's office is directly connected to the supervisor, deputy section chief and chief section chief, it can quickly resolve unclear responsibilities, unclear tasks, and buck-passing The problem of wrangling has fundamentally prevented the emergence of a vacuum in work docking, promoted the implementation of the responsibility system between departments and departments, reduced some unnecessary work links, and avoided protracted delays in solving problems.

Regarding the work of the guarantee cadres, Duan's labor and personnel department will focus on the realistic work of the guarantee cadres and the comments at the review meeting, and conduct monthly inspections according to the safety, road style, crew work implementation of the cadres' guarantee team, and the guarantee. The number of days the cadres are on site, the quality and quantity of the problems found, and a special assessment conclusion for each cadre of the agency.

The form of the assessment conclusion meeting notification is publicly announced on the Duan Office website, and the scope of disclosure includes the guaranteed fleet, teams, and Duan agencies.

The publicity of the guarantee situation is a way of democratic supervision and democratic evaluation of the guarantee cadres. It has played the role of implementing assessment, openness, fairness and justice, and provided an exemplary role and basis for future guarantee work .

Every time a public announcement is made, it is necessary to comment on the security cadres with poor work performance and low indicators in the notification, and to praise and reward those security cadres who have played an outstanding role and have been praised by front-line workers for their work performance.

Summarize the excellent guarantee work methods and the specific problems that are actually solved.

Through the monthly public announcement, people found that, in fact, there are some problems in the guarantee work itself in reality.

For example, the problems found in the guarantee work of individual cadres are not very targeted, and there is a problem of "covering without guaranteeing" in the process of guaranteeing.

To put it figuratively, I got off the scene, I went to the team, and I took a bus with the team, but I didn't find any problems, let alone solve them.

There are mainly reasons for this. Firstly, individual security cadres are not good enough in terms of business and technical skills, and cannot find professional problems. It is impossible to solve the problems existing at the grassroots level;
The second is that some security cadres have a relatively single major and have advantages in some aspects. However, because the content of the security is comprehensive, the security work is absent. "Package" is "package", but there is no guarantee that it will work.

The passenger section where Liu Qun works has formulated effective measures to address these problems.

For example, 10 major aspects and 30 details of the on-site inspection of the security cadres have been formulated.The security cadres must memorize these items thoroughly. At the security site, they will conduct supervision and inspection according to these 10 majors and 30 minors, basically covering all potential safety hazards that may occur in the train crew.

That is to say, the work of the security cadres has also been patterned and templated.

Templating is actually a specific form of standardization, that is to say, the work that should be done is designed into pre-anticipated rules and regulations, so that everyone, regardless of their level, can ensure that their work is at least on a good platform. The working methods are the same, which is convenient for communication and management, reduces differences, improves efficiency, and can easily identify possible problems in the train crew.

To put it bluntly, even if the security cadre is a layman, if he conducts the inspection according to the 10 major and 30 minor items, he will check in a systematic manner, just like an expert in sports cars for many years.

In the security work, the problem of good humanism also occurs from time to time. The manifestation is that in the security, the security card control is not strong enough. Some security cadres are afraid of difficulties and go around when they encounter problems. The security cadres even collude with the illegal workers and the conductor of the train to conceal the problem, deceive the superior and the inferior, and resort to deceit, so that the effective security work has been abruptly turned into a one-off, formality formalism.

The reason for this problem is mainly that the work tasks of the cadres for the guarantee were not specific and focused in the early stage, and there was no supporting work standard and assessment system for the guarantee. The problems were found to be the same. Individual security cadres did not have a strong sense of responsibility. They just went to passive security in order to complete the security tasks. They did not take the initiative to work, did not actively find problems, and did not want to offend others.

In the early years, the absence of the assessment system for Baobao cadres left a lot of room for the breeding of good people and formalism.

At that time, there were even individual security cadres and crew crews who did not find any problems for more than a month, and even plausibly said: "There is no problem with the crew, so do you have to let me, the security cadre, be picky? If you find a problem, isn’t this creating conflicts between the cadres and the masses? Isn’t this adding trouble to the production line? I will definitely not do this kind of thing!”

In fact, whether it is in the early years or the current first-line railway crew, it is unrealistic to say that there is no problem at all, because after all, crew work is a job of dealing with people, the work is relatively flexible, and the implementation of standards The implementation of regulations and standards depends entirely on self-consciousness and the control of the train conductor, and occasional discounts are inevitable.

(End of this chapter)