mortal train conductor

Chapter 68
Passenger crossing the station mentioned by the railway passenger transport department can be divided into two situations:

The first is that passengers are unwilling to get off after arriving at the station marked on the ticket. There are two types here: one is to declare to the train that they want to arrive at the station in front of the train, and to go through the fare replacement procedures; the other is subjective. The maliciousness became bigger, and I thought about taking the bus without buying the next ticket.

The second is that the passenger has arrived at the station that the passenger wants to arrive at, but the passenger does not get off the train due to his own reasons or the negligence of the train staff.

The first kind of situation is also called "buying a short-distance train and taking a long-distance train". In practice, it means that a passenger buys a short-distance train ticket, but does not get off the train after arriving at the station but continues to ride.This kind of passenger had already thought about it, because the long-distance tickets were sold out during the Chinese New Year, so they bought the short-distance tickets first and got on the train. The actual arrival station is actually infinitely farther than the ticketed arrival station.

It was originally a policy of benefiting the people, mainly for the convenience of passengers, but now it has become a means and way for some people to evade fares, and this situation may also be at the cost of harming the rights and interests of other passengers who have already purchased tickets.

The railway sells short-distance tickets to meet the needs of some people for short-distance travel.During the holiday travel rush, some passengers often have no choice but to be unable to buy tickets.According to relevant regulations, under the premise of transportation capacity, passengers can continue to take the bus by paying the fare and handling fee before the ticket arrives at the station. This is also a flexible way for passengers.

However, in the actual driving life, "buying short and taking long" will inevitably affect the normal travel of passengers on subsequent road sections, occupy limited public resources, and damage the legitimate rights and interests of others. Although "buying short and multiplying long" has lengthened one's travel distance, it exposes one's "shortness", that is, lack of integrity, which is a typical self-interest at the expense of others.The increase in this kind of behavior will also lead to the recurrence of the situation of buying a ticket but not being able to take the bus. "Buying the short and taking the long" shows to a certain extent that individual passengers lack awe of the rules and lack of compliance with the order. Therefore, it is necessary to restrict and regulate.

There have been discussions on this situation on the Internet, and there have also been verbal criticisms of this kind of "buying short and multiplying long".

Once, during the small long holiday, a total of 20% more tickets were sold for train x at station x than usual.In response to this situation, the station doubled the manpower to strengthen the organization, and the train also opened double doors to facilitate diversion, but in the end there were still some passengers who did not get on the train.For these passengers, the railway department has communicated and processed full refunds for passengers, and arranged for passengers who need to continue to travel to take subsequent trains.The reason is that many passengers on the bus bought short-distance tickets, and did not get off the bus after arriving at the station, but continued to ride, resulting in the failure of some subsequent passengers to board the bus.

In response to this phenomenon, the railway department will consult with relevant departments to increase the integrity record content, and the railway public security department will also maintain the order of the station and train according to law.Measures have been introduced. Passengers who insist on taking the train beyond the station will be treated as no ticket. After arriving at the station, 50% of the fare will be charged in addition to the replacement ticket. In addition to making these passengers pay more economic costs, the railway The department will also work with relevant departments to add bad credit records to it.

In practice, that is to say, the railway carrier—mainly the trains—can decide whether to make up the length. If it is out of safety and order considerations, when making a decision not to make up the length, passengers should abide by it, that is, According to the contract signed with the railway department, get off at the arrival station stated on the ticket.

This requires "big data" to speak. The current railway department has complete information on passenger travel, and will not rely on the naked eye of the flight attendants to determine whether the carriages are seriously overcrowded.If the flight attendant holds the station-train interactive system terminal and the ticket replacement machine cannot make up the ticket when passengers board the train, it means that the data in this system has shown that the train crew has entered a saturated state, and at this time they can decisively refuse to "make up the ticket" long".

In Liu Qun's "Crew Diary", there are six cases of such "buying short and taking long" phenomenon.Of course, these six incidents refer specifically to passengers who intentionally want to evade fares. For those passengers who "buy short and take long" and take the initiative to apply for fare replacement, or when the train staff checks due to the large number of people in the train and the inconvenience of movement, they voluntarily declare that they will get off at the station ahead. Passengers traveling by car will be charged fares and handling fees in accordance with normal conditions.

There is such a passenger who bought a sleeper ticket, and his real destination is to stop at Q.But his ticket was deliberately bought at station P.

However, half an hour before the arrival at station P, when the conductor of the sleeping car asked him to change the ticket, he deliberately did not declare, but pretended to change the ticket and prepared to get off.

Five minutes before arriving at the station, when the conductor Michelle Ye reminded him to get off the train again, he also nodded yes, but finally the train arrived at station P, and after the conductor opened the door and got off, while counting the number of people getting off, he got stuck in the toilet. Ken came out, and it wasn't until after the train started again that he pretended that he didn't get off the train because he went to the toilet, and asked the train staff to give him an explanation.

In fact, his purpose is very simple, that is, he wants to ride from station P to station Q in front for free, but he can’t say it clearly, he can only complain that the train staff’s reminder and guidance are not in place, and he insists that he got off at station P, and now he is helpless Below, you can only get off at the Q station, and then return to the P station.

When Liu Qun arrived at the scene, the passenger was still complaining endlessly, saying that the conductor did not tell him the exact time to get off the train.

Meanwhile, the train conductor Michelle Ye was extremely wronged.When you meet such a traveler, you will be speechless, even if you jump to the Yellow River, you will not be able to clear it up. He will not reason with you at all, and he will not play cards according to the routine.

After Liu Qun knew the whole story, he asked the passenger to enter the flight attendant room with him to discuss how to deal with it.

At the beginning, the passenger was still a cooked duck-the mouth was stiff, and he refused to admit that he did not get off the train, but blamed the conductor.

Liu Qun said: "Hello, sir (Liu Qun generally doesn't use honorifics for passengers who are not worthy of respect), I also understand your mood (Liu Qun said in his heart: no wonder). Now that things have happened, then As the conductor of the train, the purpose of my coming here is to help you solve it properly. If you have any difficulties, you can ask me. According to the situation I have now, you claim that you were not allowed to cross the station due to the negligence of the staff. To station Q, is that so?"

The passenger nodded and said: "Yes, before getting off the train, the conductor did not guide me alone, which caused me to pass the station. This is all the responsibility of your conductor."

Liu Qun secretly said with anger in his heart: "That's right. As far as I know, the conductor changed the ticket for you half an hour in advance, and told you the time of arrival at the station. You also get up and put on your clothes, and are about to get off the train." .And 5 minutes before the arrival at the station, the conductor came to your berth and informed you that you still have 5 minutes to get off at the station, and informed you of the direction and location of the door."

At this moment, the passenger refused to admit it. He said: "I was asleep at the time, and I didn't know what was going on. I can't even remember what the conductor at that time said. Anyway, your conductor is not Very responsible, let me pass the station, causing my loss, and your railway has to pay compensation."

Liu Qun patiently continued to speak softly: "Sir, I also heard some clues from your words just now. The conductor did come, and you also admitted that you were sleepy, which caused this accident. For the problem, you yourself have an inescapable responsibility.”

The passenger straightened his neck and said, "What is my responsibility? You serve me when I ride in the car. It is your responsibility if I don't get out of the car. What is my responsibility?"

When he said this, Liu Qun couldn't help but think of a joke that is popular on the Internet now, which is about the car politely allowing pedestrians to cross the road on the sidewalk.

That is to say, when the car is parked in front of the sidewalk, what should be done for the pedestrians who are playing with their mobile phones or making calls there, but are too late to cross the road?He is indifferent to honking the horn and turning on the lights, but if you pass in front of him at this time, the camera will judge that you are not polite to pedestrians. This situation makes the driver very headache. How should we deal with it?

Some netizens suggested: This problem is very easy to solve. If he wants to cross the road, you just wait for him to cross. The car makes him turn around and keep his back on you so it's safe.

The passenger was the same, he seemed to have sound limbs and a clear mind, but did he have to be pulled out of the car?Get out of the car? .

"It's like this. If you are unwell, etc., you need to declare to our train staff in advance, so that we will list you as a key passenger and give you special care when you get off the train. But if you don't statement, then we will regard you as a person with full capacity for conduct, and will only treat ordinary passengers with general reminders and warning instructions."

Liu Qun pointed to the video recorder hanging on his left chest and said: "Every one of our staff has a video recorder, which records every bit of our work. I watched the replay video just now, and the conductor twice Reminders are in place."

The passenger rolled his eyes, looked at Liu Qun and said, "So what does the train conductor mean, is it my fault?"

Liu Qun responded neither humble nor overbearing: "The train staff also had some negligence, and you also had some faults. This is how things are. Now that your overstepping the station has happened, according to the special regulations of our railway department, I will do it for you. You compile the passenger transport record, and hand over your information, your ticket and other information to the station in front, and the station in front will designate the nearest train to send you back for free. Now please give me your ticket and ID for registration.”

The passenger was actually very smart. Upon hearing this, he quickly asked Liu Qun, "Does that mean that after I arrive at station Q, the people at the station will let me take another train back to station P?"

"Yes, that's it. From Station Q to Station P, we pass by this point, and there are many returning trains. I believe it won't take long for you to return to Station P."

"Comrade train conductor, how about this, you don't have to bother, I just sit at Q station and return to P station by myself."

Liu Qun looked at the passenger with some doubts, thoughtful.

"This is against the regulations. Our regulations are to be responsible to passengers to the end. We will send you back to Station P for free," Liu Qun said.

"What about my ticket?" the passenger asked.

"The train will hand over your ticket together with the "Passenger Record" to the staff at the station, and they will hand it over to other trains," Liu Qun said.

"Actually, it doesn't need to be so troublesome. Otherwise, I'll just sit at station Q." The passenger heard Liu Qun's categorical words, and he might have to send him back to station P, and he regretted his actions a little. , but now it’s hard to get off, and it’s not easy to change my mind. Now I can’t say that I just want to go to Station Q, and I just want to take a stop for nothing.

Liu Qun saw his embarrassment and abnormality by observing his appearance, and he thought that this passenger might have just arrived at station Q, so he behaved like this.Xiao Mian, can't you stretch yourself like this?

Liu Qun put aside a sentence: "Of course, if you have relatives and friends who can do other things at Station Q, then it's okay not to hand over with the station." After finishing speaking, Liu Qun's mouth overflowed A smile.

The passenger was overjoyed when he heard that, so he went down the donkey and said, "Okay, okay, that's it, I'm going to Station Q to do something else."

"Then do you see the negligence of our train staff?"

"There is nothing negligent, it doesn't matter, I am a generous person, if the prime minister can hold a boat, I just don't care about it." The passenger said the lie with awe-inspiring righteousness.

Liu Qun said: "This is not something you care about. Our railway department signed a transportation contract with you. Now no matter who is responsible for the change of the transportation contract. Then the proof of our contract is the ticket. Make corresponding changes.

If you want to go to station Q to do business and see relatives and friends, then please apply for a ticket from station P to station Q.

The running time from Station P to Station Q is 49 minutes. Do you use a sleeper berth or a hard seat? "

(End of this chapter)