mortal train conductor

Chapter 69
"Then I'd better make up a sleeper berth, it won't take long, and it doesn't have much money!"

The passenger said unwillingly.

Liu Qun said: "Okay, now you are in the lower berth. According to the 83-kilometer mileage from Station P to Station Q, the hard sleeper fare is 68.5 yuan, and the handling fee is 2 yuan, totaling 70.5 yuan."

The passenger looked at Liu Qun in amazement, and said, "No way, why is it so expensive? This is only the short distance. In the first half of this year, I bought it from Station A to Station Q for 221 yuan. This time I bought it from Station A. It cost 208 yuan to buy the P station. At this price, it’s not that expensive, it’s only 13 yuan? Do you think I’m a bully, or do you think I’m stupid?”

Liu Qun said solemnly: "The train fare is not based on this algorithm. Let me briefly introduce it to you. Because trains sell tickets according to the method of pricing in descending distance. The farther the passenger travels, the cheaper the unit fare is. After purchasing the ticket in sections, the number of kilometers is reduced, and the unit fare is correspondingly increased, which adds up to a higher price. Do you understand what I mean?"

The passenger still looked at Liu Qun puzzled, and said, "I didn't understand, I just know that when I bought the lower berth from station A to station P, I paid 208 yuan for the lower berth. 221 yuan, and now I bought it from P station to Q station, the lower berth should be 13 yuan. Such a simple math problem, so you must have made a mistake.”

Liu Qun saw him return to that unreasonable look.Then he said: "Let's take the most obvious example. Of course, it may not be appropriate to use the analogy of buying train tickets in sections, but it will serve as a good explanation for deepening your understanding.

If you take a taxi from A to E, the starting price of the taxi is 10 yuan, including 2 yuan within 10 kilometers. After 1 kilometer, every additional kilometer will be calculated as 17 yuan.For example, it costs you [-] yuan to take a taxi.

But now you don't take the usual way, you take a taxi from point A to point C first, and after you get off at point C, you take another taxi to go from point C to point E.So now let’s not count how much mileage is, let’s say that you take a taxi twice, the starting price of the two times is 20 yuan, and then add the extra mileage, it must be higher than the cost of your one taxi ride.That said, is it easy for you to understand? "

"It means that I will spend more money by taking a car like this?"

"Yes, buying tickets by section is the rule. It's the same as the example I gave just now. You take two taxis for the same reason." Liu Qun said.

"How much does the hard seat ticket cost? If it doesn't work, I'll buy a hard seat."

"If the hard seat is as you said, the price difference from station A to station P and from station A to station Q is 7 yuan, but if you buy separately, the price from station P to station Q is 14.5 yuan, and the handling fee is 2 yuan. 16.5 yuan."

"Okay then, I'll buy a hard seat ticket."

"Okay, please go to the office seat in the No. 8 train car, and just get off there with your luggage."

"Then I'll get off the bus quickly, and get off by paying the fare."

"Oh, that's fine, but then you can only pay for the sleeper berth, because you have actually used the berth." Liu Qun said calmly.

Passengers who thought their seamless scheme failed were visibly annoyed.

He said to Liu Qun: "Comrade train conductor, now I feel a bit of a headache, I feel dizzy, my hands and feet are numb, and I have difficulty breathing. Please help me with my luggage and guide me to the No. 8 car to apply for a ticket. .”

Liu Qun didn't expect him to come here. After pondering for a while, he said, "It's not against the regulations. I can help you with your luggage and guide you to pay the fare. But after hearing the symptoms you described, I feel that it may be A precursor to myocardial infarction or cerebral artery infarction.

Out of humanitarian considerations and an attitude of being responsible for passengers, I must play the role of train conductor. Now contact Q Station and call 120 for emergency services, and let the ambulance pick you up on the platform and go to the hospital. After a comprehensive examination at the hospital, you can go back Walk. "

After Liu Qun finished speaking, he made a gesture to call 120.

Seeing this, the passenger hurriedly stopped Liu Qun and said, "I'm fine, I'm fine, I've recovered, I'll take my things and go, I'll go with my things."

Liu Qun watched the passenger's performance with a blank face, and thought to himself: Little boy, come with me, you are really a little tender.

In the end, the passenger spent 16.5 yuan to make up for a hard-seat ticket without a seat, and got off at station Q in despair.

When he got out of the car and walked on the platform.Liu Qun was handing over business with the station attendant. When the passenger passed by Liu Qun, he said viciously: "Comrade train conductor, I will give feedback to your leaders about how your train treats me. You just wait." Look!"

Liu Qun looked at him with a smile and said, "Justice is in the hearts of the people." After he finished speaking, he patted his left chest and pointed to the video recorder he was wearing.He added: "You are welcome to travel on this train again, and I wish you the best of luck."

………….
Liu Qun and Zhang Lan change shifts at station Q.

After the train runs to the S station and drives. Wang Mengmeng, the conductor of carriage 4, reported to Zhang Lanhui on the intercom: "Zhang Che, a passenger in carriage 4 has passed the station."

Zhang Lan replied on the intercom: "Okay, wait a minute, I'll go to carriage 4 right away. Now let's appease the passengers and don't worry, Xiao Wang must focus on monitoring!"

When Zhang Lan came to the No. 4 carriage, Wang Mengmeng was talking with a passenger in the first row of seats.

Zhang Lan stepped forward to inquire. The passenger, Mr. Tian, ​​went from Station F to Station S.He also claimed that he heard the conductor's announcement before arriving at station S, but because he fell asleep again, he passed the station.

Zhang Lan also explained to Mr. Tian: "Although the overrun is caused by your own behavior, the railway regulations do not clearly stipulate that if the overrun is caused by the passenger himself, the passenger needs to buy a ticket to return. As long as there is an overstep, the train and the station should cooperate fully to send the passengers back to the original station free of charge and properly.

Now that you have sat down and stood, don't worry, contact your family members and report that you are safe first.Besides, the distance between the two stations is 27 kilometers, and the operation takes about 23 minutes. Basically, there is not much time wasted. There are many cars at T station, and it will not take long to return from T station to S station.

After Zhang Lan comforted the passenger, she told the passenger to follow him to the No. 8 car, the door where the train's office seats are located, and get off with Zhang Lan, and Zhang Lan explained the situation to the station and returned it free of charge.

Due to the short running time between Station T and Station S, Zhang Lan, while appeasing the passengers, did not inform the train attendant to compile the "Passenger Records", which made it impossible to hand over the "Passenger Records" after arriving at the station.

We can only tell the station verbally: "This passenger has passed the station, please help the station to contact the corresponding train to send it back for free."

Due to the short stop time at the station, the handover was in a hurry. Besides, the station staff did not receive the paper "Passenger Transport Record", so they didn't pay much attention to it. They didn't take Mr. Tian seriously, but just told Mr. Tian, After 10 minutes, it is still the same platform to take the KX train to return. After getting on the train, go directly to the train conductor.

The original intention of the station staff was to send Mr. Tian to the train, but at that time there were many trains receiving and leaving the station, the passenger flow was very large, and there were other things, so they forgot about Mr. Tian.

After about 8 minutes, the TX train came from the opposite platform.Mr. Tian saw that the direction of the train was running in the opposite direction to the direction he came from, and he boarded the train while the conductor was disposing of the garbage without asking the station staff.After driving, I found the train conductor who was organizing overcrowded passengers, and said that he had passed the station and wanted to return by train. The train conductor of TX asked him about the situation and found out that although this train passed by S station, it did not stop, but directly Arrive at Station R.

Since the TX train did not receive the handover of the paper "Passenger Record" from the station, and the station did not send Mr. Tian to the train to hand over to the train conductor, in order to reduce his own troubles, the train conductor of the TX train asked the passenger Mr. Tian to handle it. Completed the fare replenishment procedure from T station to R station.

Mr. Tian didn't dare to take the train to go back after the R battle. He got out of the station and took a taxi back to the S station.

After returning home, the more he thought about it, the more angry he became, so he compiled a letter about his travel experience caused by crossing the station, and sent it to the mailbox of the "12306" website to complain and reflect.

Soon this incident was communicated to the passenger section where Liu Qun was located. After investigation and verification, the passenger section found that what Mr. Tian said was basically true.

In order to strictly discipline and warn all the staff, Zhang Lan, the deputy driver on duty who did not deal with it well, was severely criticized, and a severe assessment was carried out.

Liu Qun, the conductor of the train, who is in charge of management, has also been criticized.

Zhang Lan asked Liu Qun to comment on his shortcomings in dealing with this issue.

Liu Qun said: "The most critical point is that there is no "Passenger Traffic Record" compiled and handed over to the station.

I know that you also had difficulties. At that time, time was tight and you were busy with other things, etc., but what you say now is useless.

If you have handled the handover of the "Passenger Record" with the station, then what happened to the passengers later has nothing to do with you or our train. It is the station and the train responsible for sending it back.

Furthermore, if there is a handover of the "Passenger Transport Record", once the station staff signs and confirms it, they will be very attentive, because the responsibility has been transferred from the train to the station at this time.The station staff will properly send this passenger to the corresponding train out of self-protection, but your verbal handover alone is not enough evidence, so they will not be so concerned. Besides, the station and us Similarly, the work is so heavy, if you slack off a little bit, and the passengers walk away, of course they will forget it. "

(End of this chapter)