The Northern Stories of Chef Lao Tan

Chapter 195 Four Days Rest
"If the leader only cares about the results and doesn't look at the process, then the operation of the enterprise will be step-by-step, and it will be difficult to develop."

"The upper-level leaders set the direction, the middle-level leaders give the plan, the lower-level leaders find the way, and the employees implement it. These four steps are indispensable."

"If you only look at the results, I would like to ask, what is the result if you have no direction? Or what kind of result is the right one? How can you find a way if you have a direction but no plan? How can you get a result without a method?"

"The result is very important, but any result is achieved through the process. The premise of looking at the result is to first improve the process. A perfect process is what we call a process. Only a good, rigorous, and standard process can be achieved. to the desired result."

"Management dominates the world, and the process determines the country. Good management must be supported by good processes, otherwise it is empty talk. The boss has set the direction, and the managers have to make a standardized process. What is a process? Divided into steps. What to do in the first step, to what extent, and what to do in the second step, to what extent.”

"Design each step well, set the standard, give the method, and let the employees implement it. In the process of implementation, the manager will do a good job of supervision and inspection, and the incentive will run through the whole process. OK, the desired result will definitely be achieved. arrive."

This is an excerpt from Lao Tan’s speech on the management of the work-point system for catering workers in the provincial capital at the invitation of the Culinary Association. It is not used for other purposes.

After Aqiao Dumpling Restaurant became famous, it became the object of attention of many catering people.

In the past six months, the Culinary Association and the Famous Chefs Committee have invited Lao Tan to give lectures many times. Lao Tan is not just putting on airs, he is really too busy and has not found time.This time, the incident of saving lives was picked up and became a good story, and this speech was born.

They are all the shadows of people's famous trees. If Ah Qiao does not do well, Lao Tan will be a well-known cook at best, and no one will invite him, and he will not be on the stage of elegance.It is not people's power, but everything must rely on strength to speak.Take the Olympic Games as an example, the sweat and effort of the champion and the runner-up are almost the same, but people often remember the champion, and No.2 is rarely known.

If you do well, someone will learn from it, and if you don't do well, it's fine if you don't serve as a negative teaching material.

In turn, it also shows a truth, the platform is very important, if there is no Aqiao, there will be no Lao Tan.Only successful companies create great managers.

After finishing his speech, Lao Tan sorted out and explained the affairs of the provincial capital, and then went to Hohhot.

After Lao Tan left, Yanhua and Zhang Xiangdong met with partners in Fushun, Anshan, and Liaozhong. After detailed discussions, Boss Zhang in Fushun no longer insisted on his previous ideas, and signed an agreement to transfer the reserve funds to A On Qiao's account, the rest is decoration.

In the past few years, he has been cooperating with Mr. Xiang for store decoration, and now his company has also expanded, and his business is booming.

This is similar to a food chain. A well-developed catering company can support several related industries, including decoration companies, raw material suppliers, seasoning suppliers, tableware sellers, cookware buyers, and even tooling sellers.

Of course, not that they live off just one restaurant, but at least the largest and most loyal customers.

With the signing of three cooperative stores, plus the Lingdong store and Beihang store, there are now five stores that are expected to open within three months.Five stores, not to mention the store manager and chef, one store is calculated as 50 employees, which requires [-] people.

One hundred and fifty people need recruitment, training, training, and internships. The task is arduous.They also have to provide board and lodging, and although they are not formally employed, they still have to be paid proportionally, all of which must be taken from the net profit, which is not a small amount of capital.

This is not counting the Jinqiao store in Hohhot, plus it is more.

It is not easy to do anything, money is only the foundation, but also courage and courage.

Fortunately, Lao Tan, Yanhua, Zhang Li, and Zhongqing are veterans in the battlefield who have gone through many battles and strategized, and they have lost the fear they had before.Everything is proceeding in an orderly manner according to plan.The division of labor is clear, well-organized, busy but not chaotic.

Work is the capital that people rely on to survive and support their families, but they can't always work, they also need to rest, work and rest.

As for rest, Aqiao is the same as most restaurants, three days a month.Some small restaurants can’t reach this level. There are two days, one day, and some open days, but the wages are higher.

Do you have four days?

Have.Four days for publicly-run hotels and a few celebrity private catering companies.

With the popularization of labor laws and employees' emphasis on personal rights and interests, there have been calls for four-day rest, but restaurant owners have not yet made the first bird in consideration of efficiency and wages.

Here are two phenomena.

There is a noodle restaurant in the provincial capital that is doing very well and has formed a chain.The boss is also courageous and stipulates that he will not be open on Mondays and all staff will rest. He is the first to open a restaurant for four days of rest, and the catering people are talking about it.

The same goes for a nostalgic impression restaurant in Hohhot, which is closed on Mondays.

These two stores seem to be open four days less every month, but the business is quite good, and they all line up for dinner.

This phenomenon has attracted the attention of many catering professionals, and they have gone to the site to investigate, of course including Lao Tan.

He and Yanhua had studied the four-day rest for employees, and found it difficult.If there are four days off in a month, at least one more person should be added to the front desk and the back kitchen to arrange them, otherwise there will be endless rest.If two people are added, two additional contributions will be required, let alone 7000 yuan, which is not counting the cost of board and lodging, and the pressure is indeed a bit high.

Opening a restaurant is the same as living a life, you have to plan carefully.

In terms of staff salaries and benefits, Aqiao is already very high.According to a normal restaurant, the salary of personnel cannot exceed 20.00% of the turnover. If it exceeds [-]%, it means not making money.

Of course, there are profit margins, but few bosses are willing to do so.

Aqiao has already exceeded it, which is 20.00% two, so the net profit is not much, and it will be even less if the capital is increased.

Unlike individual stores, except for the boss, the employees are employees, so there is not much pressure on wages.Now it is a company, in addition to the front-line employees, there are also about [-] office staff, not to mention that most of these people have high wages, and they have to get it from the net profit.

Otherwise, sister Xu reminded me that I didn't make much money in the first half of the year.

When he was in the provincial capital, Lao Tan personally visited the noodle shop.After the investigation, I came to the conclusion that the noodle shop is different from Ah Qiao. They only sell noodles and mixed vegetables, and most of the people who eat there are ordinary people and migrant workers in the surrounding area, as well as taxi drivers.They don't drink alcohol, they eat and go, and they don't order meals in advance. They don't delay the main road when they rest on Mondays.

Ah Qiao can't, most of the dumpling restaurants are for parties and drinking, and some people and units rush to order meals on Mondays, so they can't rest.

The advantage of having all staff rest on Monday is that the staff can relax completely and play for a day without any scruples.Especially those who are in a romantic relationship and couples who work in the same restaurant can fully enjoy the happy time of resting at the same time, which is what restaurant people dream of.

But Ah Qiao can't reach it yet.

Not only is it impossible to rest on Monday, but it is also difficult to rest for four days.

After returning to Hohhot, Lao Tan heard that there was a restaurant in his family that closed on Mondays, which aroused his curiosity, so he called Zhou Xiaomei and came over.

This restaurant is not big, two floors, about 60 square meters.The decoration is quite distinctive, very nostalgic, like a restaurant in the [-]s, and it feels like time travel when you enter.

When the two of them arrived at one o'clock in the afternoon, the upstairs and downstairs were full of customers, and there were still people waiting for a seat.

The two squeezed a seat in the corner of the hall, and the countertop was not cleaned up. They had no choice but to sit down first, or they would be snatched away if they didn't sit down.

"Eating is like fighting a war." Zhou Xiaomei said while wiping off her sweat.

"This is called business." Lao Tan sighed.

"It's almost as small as our Friday and Saturday."

"This Wednesday, our family can't do this."

A waiter about 40 years old came over, gave a menu to Zhou Xiaomei, and then began to clean up the table.

Zhou Xiaomei looked at the menu, then handed it to Lao Tan.

The menu is very simple, twelve hot dishes, six cold dishes, and one main course.The drinks are also on it, add up to six kinds.

Lao Tan ordered two dishes, a bottle of wine, and two bowls of rice.

When the waiter was delivering the menu to the kitchen, Lao Tan followed to the food delivery port, from where he could see the working conditions of the entire kitchen.

The kitchen is not big, thirty square meters.

Two cooks, one cold dish, one pasta, two chopping boards, no charge.All hot dishes are semi-finished products prepared in advance, and they are placed on the operating table behind the chef.

The chef stir-fried the dish and whipped it on the chopping board. The dishes came out very quickly, almost as soon as the menu came out, and the first dish went out in less than 2 minutes.

This speed made Lao Tan a little speechless, he felt that his family was fast enough, but he didn't expect others to be faster.

Waiting for cold dishes will be even faster.

I saw the chef of cold dishes holding the menu, looking at the names of the dishes, and opening the freezer. There were plates of finished products inside, and he took them out and went directly to the dishes without any delay.

Not to mention the pasta, the whole steaming car is full of bowls of steamed rice, which is faster.

Lao Tan looked at it for a while, then turned around and came back. Not long after he sat down, all the dishes, rice and wine were served.

"His family serves food really fast." Zhou Xiaomei said.

"The preparations are well done, can you not hurry up." Old Tan said.

"Taste how it tastes." Zhou Xiaomei took the chopsticks and began to pick up vegetables.

To be honest, the taste is average, barely considered mid-range.

"This taste is far worse than ours." Zhou Xiaomei said.

"When you eat at his house, it's the atmosphere, the memories, the food is served quickly, without delay, and the most important thing is that it's cheap," Lao Tan said.

"But it's absolutely unbearable." Zhou Xiaomei said.

"It's okay, it's quite novel. The memories of the elderly, the memories of the middle-aged, and the yearning of the young are vividly reflected in his house. It also has vitality--the kitchen in his house is well-organized and there is no lotus. If our house If I can cancel the lottery, I dare to rest for four days, and I will go back and study."

To be honest, this is Lao Tan's biggest gain.

(End of this chapter)