Rebirth 85: Profits start from repairing sewing machines

Chen Cheng couldn't help but look at this person twice.

I thought to myself, did you get Xiao Wangzu to remind you before, or are you so spiritual, so good at asking questions?
It seems that I will have to add a chicken leg to you later.

"Of course!" Chen Cheng said, "We're going to launch a new model, and we've invited so many friends from the media, so it's impossible for everyone to see those outdated things. Today I invite you to come to see our Brand new!"

As he spoke, Chen Cheng pointed to one side and said, "Look, this is our Italian air conditioner."

"Hey, it seems to be different, behind you is..."

"I know that the air conditioners you have seen are basically window units, right? They are placed in the windows, which block the sun and are very noisy. I don't know what you are like. Anyway, if I sleep with the air conditioner on , It's really hard to fall asleep, I always feel my brain is buzzing."

The others nodded.

"I said your air conditioner can solve this problem?" The reporter followed up with a question.

"It's natural!" Chen Cheng said confidently, "Ours is called a split-type air conditioner. You see, it is hung on the wall, and it is used to cool everyone and send out air-conditioning. Go outside the wall. It will be very noisy, but we can not put it in the room, so that the people in the room will not be disturbed. In other words, we actually split the window unit into two to let the air conditioner in the room , but let the noisy ones go outside."

"But if you're like this, is the cooling effect that good?" Immediately, someone became suspicious and asked.

"Your question is good!" Chen Cheng said with a smile, "The original intention of our change is not to make our products worse, but better! Try it now!"

As soon as he said it, he acted.

Xiao Wangzu and the others started a formal trial.

"You see, this is our machine, this is what's inside the house, and this is what's outside. We've built a normal-sized room now, come, come, we can do an experiment, we can invite a few Go in alone. Anyone willing to go in?"

Several people and reporters were willing to go in.

So Chen Cheng selected a few reporters and the masses to go in.

The so-called house is actually something like a prefabricated house, which was temporarily built by Chen Cheng and the others.

Two minutes after entering, these people came out one after another.

"How is it? Is the voice loud?" Chen Cheng asked.

"There is sound, but it is not as loud as a window machine." The reporter replied honestly.

"Yes, but remember, my temporary house is a prefabricated house. The sound insulation effect of this thing is not good, but our house is a brick house, and the sound insulation effect is better. That is to say, if If we were actually in the house, the sound insulation would be better than it is now."

Everyone understands this reasoning, so they all nodded, agreeing with Chen Cheng's words.

"This already shows that our sound insulation technology is really good, otherwise we wouldn't be able to do what we are doing now. By the way, we can continue. We can observe how our refrigeration function is, Well, let's go in later."

Many people gathered around.

Then Chen Cheng began to introduce some features of their products, and after about 10 minutes, Chen Cheng said, "How about this, please go in again for those who just went in, and feel the air-conditioning of our air conditioner."

Those people were already a little impatient, and went in immediately.

As soon as I entered, I could feel a gust of cold wind.

Very comfortable on a hot day.

"Yes, it's very cold!"

"Yeah, you're doing well!"

After coming out, those people shouted hello one after another.

"Yes, I believe you have already felt our products, so let's introduce the washing machine next..."

Then Chen Cheng introduced the washing machine again.

Compared with air conditioners, washing machines are not much different from the current popular ones, so Chen Cheng didn't focus on introducing them much.

After saying this, Chen Cheng changed the subject and said: "Our product is a good product, there is no doubt about it. But in addition to building a good product, I think service is also something we should strengthen, so this time Coming here to hold a new product launch conference, I actually want to tell you one thing solemnly, that is, our team actually cares about your after-sales experience, and I am not afraid to tell you that I actually came from repairing electrical appliances."

Everyone looked at Chen Cheng for a while.

"That's right, I came from a background in repairing electrical appliances. I still have a shop for repairing electrical appliances, so I have contacted many users and I know what their needs are. For everyone, the demand is to hope that the things I buy will not change in the future. Broken, but there is nothing that can’t be broken. Sometimes it’s not a product problem. It’s possible that you accidentally broke it. But repairing electrical appliances is very expensive. I believe you have seen many people, right? When you buy an appliance, it’s really enthusiastic, but when you need to fix it one day, people will ignore you, right?"

Chen Cheng's words were quickly approved by an old man below.

"Yes, yes, you are right, they are amazing, when you want to buy it, the smiling face is unbelievable, but when something goes wrong and you are anxiously waiting for him to come to repair it for you, he Tell you every day that you are busy and don’t have time, or let us go outside and ask someone to repair it, saying that it won’t cost a lot of money... What do you mean it can’t cost a lot of money? I couldn’t play a TV before, so I went to hire it Someone came to fix it and offered me 40 yuan, which made me so angry that I wanted to throw away the phone.”

Said the old man angrily.

The others also nodded.

This kind of thing has mostly been encountered.

"So in order to solve this matter, I specially set up a department."

Saying that, Chen Cheng nodded to Xiao Wangzu.

Xiao Wangzu immediately called the eighteen people to the top.

These people are now wearing uniforms with the logo of Italian appliances printed on them, so they look very different from others.

"See, this is our maintenance team!" Chen Cheng pointed at them and said, "This is just our team serving Shanghai, but in the future we will expand our maintenance team. One-year warranty period, as long as you are not willing to break all our core components, they can be replaced for free. We will have a maintenance hotline, which can be opened during working hours. As long as you describe the problem well, our people will give you a The fastest way to arrange someone to come to your door to repair the product for you, without you paying a penny."