Collection of Gods

Chapter 692 No matter the cost
At Tang Yuan's signal, Wan Xinming began to demonstrate the functions of [Wahuang] in code development, and many bosses at the scene quickly became quiet. On the surface, they seemed to be still watching the demonstration with concentration, but in fact they were all alive in their hearts. got up.

the reason is simple……

Just now, Tang Yuan was faced with the financing proposal from Byte Zhang and others. He did not directly deny it. This means that Tang Yuan most likely has financing needs, so their opportunity will come.

Many CEOs at the scene were thinking a lot, and their eyes were vaguely intertwined with each other.

Inexplicably, this round table has a strange feeling.

In the following demonstration, [Wahuang] once again demonstrated its powerful functions in code development, including code writing assistance, Swift code repair, simplified Internet crawling, simplified SQL query, and personalized APP generation...

More than half of the people present are from Internet companies, and the cornerstone of Internet companies is programmers. Among them, Penguin Ma, Byte Zhang and others are computer majors. They know better than anyone else that [Wahuang] has such ability. What will it mean for their company.

This means that the work that may have originally required five people to complete can now be completed successfully by only one person with the assistance of [Wahuang].

For large groups like them, which often employ tens of thousands or even hundreds of thousands of people, if [Wahuang] can be successfully and comprehensively popularized, the labor costs that can be saved for them every year will probably be an astronomical figure.

At this moment, after Wan Xinming General [Wahuang] demonstrated its functions in code development, Penguin Horse and Ali Horse, who were originally sitting firmly on the Diaoyutai, were feeling a little unable to sit still.

If the other party is allowed to get on board first and successfully board the fast ship of Wahuang Technology, then the other party will have no choice but to get anxious, and the gap between the two parties is likely to widen, and the gap between the two parties will become wider and wider. It's so big that it's beyond comparison.

This was the thought that flashed through their minds at the same time, and their attitudes towards each other quietly became different.

"Mr. Wan, I remember you said just now that [Wahuang] can complete intelligent customer service tasks very well. I wonder if Mr. Wan can give us a demonstration?"

fight!
We must fight!

The two major technology giants, Microsoft and Google, are far superior to them in terms of overall strength. They have burned nearly tens of billions of dollars in total, and they have not yet been able to develop true artificial intelligence.

As the leaders of the two factions, Penguin and Ali are most afraid that the other party has something but I don't. In the past, both sides were evenly matched. If you planned travel, I would also plan travel. If you planned group buying, I would also plan group buying.

No matter what the cost!

But the situation is a little different now. The field of artificial intelligence is not something that can be achieved by just having money, nor can it be something that I want to have.

It doesn’t matter who wins or loses, whatever you have, I have to have.

The originally elegant Penguin Ma and the easy-going Ali Ma gradually began to become more aggressive. At this moment, they are the ones in charge of the trillion-dollar business empire.

Just after Wan Xinming finished demonstrating [Wahuang]'s capabilities in code development, Pinduohuang, who was sitting next to Didi Cheng, suddenly spoke and asked Wan Xinming proactively.

As a rising star in the e-commerce field, Pinduoduo combines group buying with e-commerce and relies on its price advantage to wildly seize the low-end markets of Taobao and JD.com. In just a few years, it has surpassed JD.com and become the second largest e-commerce company in China. business platform, and its own net worth is ranked seventh in the latest Forbes China Rich List with 1500 billion, which shows its strong momentum.

However, it is precisely because Pinduoduo has developed too fast that its foundation is naturally not as solid as Taobao and JD.com. Many problems have arisen during the development process. If we continue to let it go, sooner or later it will form serious problems, and eventually the embankment of thousands of miles will be destroyed by ants. hole. After-sales problems are one of many problems.

Difficulty in after-sales service, returns, exchanges, and poor service are the real situation of Pinduoduo. Because Pinduoduo focuses on price advantages, many merchants are actually factories. They have no experience in e-commerce operations at all. They have established their own customer service teams. The level can only be described in one word.

Nowadays, Pinduoduo has seized the domestic low-end market, and there has been a bottleneck in corporate development. If you want to continue to develop in the future, you need to move towards the mid-to-high-end market. However, these two parts of the market have long been dominated by Taobao and JD.com. It operates like an iron bucket, and the user group is very fixed and has very strong stickiness.

If you want to seize food from the tiger's mouth, you must solve the after-sales problem, thereby changing the Chinese people's stereotype of Pinduoduo.

In the low-end market, you can win with low price.

In the mid-to-high-end market, what they compete for is service. After all, the mid-to-high-end market is basically dominated by brands, and the lowest prices are limited. If they continue to compete on price, they may not be able to beat Taobao and JD.com.

Now, the emergence of [Wahuang] has given Pinduohuang an opportunity.

If the intelligent customer service function of [Wahuang] is still as powerful as the previous functions, the after-sales problems that have always troubled him will be solved.

Just as Pinduohuang looked at Wan Xinming with bright eyes, the eyes of Jingdong Qiang and Alima, both e-commerce merchants, flickered slightly. It was obvious that they were also very interested in this function. .

Facing Pinduohuang's inquiry, Wan Xinming smiled and nodded: "Mr. Huang, could you please give me a detailed introduction to the product?"

"no problem."

"Give me two minutes."

Pinduohuang nodded and answered simply. Then he picked up his phone and called his secretary: "Get me a detailed product introduction and send it to my phone as quickly as possible."

"Mr. Wan, our e-commerce platform under Alibaba has actually launched a smart customer service assistant a long time ago. I wonder what is the difference between your company's [Wahuang] and the smart customer service assistants currently on the market?"

While everyone was waiting for Pinduohuang, Alima asked with interest.

"Mr. Ma, the smart customer service assistants currently on the market can only be called pseudo-smart. They have no autonomy at all. They can only answer based on the answers prepared by the merchant in advance and rely on the keywords that trigger the user's questions. "

"If the user's question is slightly more complex and exceeds the range of answers prepared by the merchant in advance, the intelligent customer service assistant will either stop working immediately, or it will just ask and answer questions, unable to effectively solve the user's problem."

Regarding Wan Xinming's objective statement, Alima, Jingdong Qiang and others nodded slightly and agreed with his objective statement, because this is indeed the reality.

“The difference between [Wahuang] and the smart customer service assistants currently on the market is that it is more like a person. It can analyze the questions raised by users and understand the meaning and meaning of the questions through the detailed information and product instructions provided by the merchants. purpose and give corresponding answers or solutions, even more professional and efficient than real people.”

Wan Xinming looked at the many bosses, smiled and said confidently: "Because the memory of the human brain is limited, real people need to think when facing user problems, and [Wahuang]'s database is theoretically infinite. , and there is no need to think about it. Compared with real people, it may be the perfect customer service in the true sense. It is online 24 hours a day and answers all questions..."

(End of this chapter)