pinnacle of power

Walking out of the conference room, Wang Hongbo went back to his office first, took a short rest, drank a cup of tea, and then got up and came to Liu Qingyu's office.

At this moment, Chen Miancan, secretary-general of the municipal government, is sitting in the office outside Liu Qingyu's office, looking at the documents on the table. Now, Liu Qingyu's secretary is not equipped yet, so he, the secretary-general of the municipal government, can only condescend for the time being, while busy While working, he played the part-time guest role of Liu Qingyu's secretary.

Seeing Wang Hongbo approaching, Chen Miancan stood up with a smile and said, "Mayor Wang, Mayor Liu is waiting for you inside."

While talking, Chen Miancan followed Wang Hongbo into Liu Qingyu's office, poured tea for the two of them and walked out.

Liu Qingyu looked at Wang Hongbo with a smile and said: "Comrade Wang Hongbo, I came here this time mainly to discuss work. I want to ask you, do you have any ideas and measures on how to calm this public opinion crisis as soon as possible?" ?”

Wang Hongbo said: "Mayor Liu, I agree with your suggestion at the party group meeting last time. I think that in order to calm the current crisis of public opinion, the first thing to do is to strengthen the rectification of the tourism market. The hotels, food stalls, and other industries in Mingshi City that involve food, clothing, housing, and transportation for tourists will be cleaned up. At the same time, new rules will be formulated for them, so that all the companies involved will not dare to raise prices and ask for prices easily. .”

Liu Qingyu smiled and said, "Do you have any specific feasible measures?"

Wang Hongbo nodded: "The specific measures are actually not difficult to formulate. The key is to see whether the relevant departments dare to implement them." Speaking of this, Wang Hongbo said: "I think we can implement measures related to food, clothing, housing and transportation in the city. All industries adopt unified qualification certification. At the same time, vigorously promote the safety and reliability of those enterprises with qualification certification to tourists. Guide tourists to choose those certified enterprises for consumption as much as possible when traveling.

At the same time, we also need to formulate a good entry and exit mechanism. Any store company that has been reported by tourists for more than a certain number of times will have its certification qualification directly canceled after approval by the relevant department. Once the qualification is cancelled, within two years It is not allowed to apply again. As a result, after the certified companies feel the huge customer flow brought by the certification, they will not dare to do the same thing again, because once they lose their certification qualifications, Then the losses brought to them are far greater than the profits brought by slaughtering customers. In this way, it is ensured that the cost of illegal activities is always maintained at a relatively high level, so that these shop owners and business leaders cannot Dare to break the law and kill customers easily. "

But Liu Qingyu asked suddenly: "Then what if shopkeepers and companies that have not been certified commit acts of slaughter? How should we manage such a huge group of them?"

Wang Hongbo said with a smile: "These people are easy to deal with. Severe crackdowns will be implemented. As long as three or more foreign tourists report these shops or enterprises, the local industrial and commercial bureau can directly send personnel to conduct on-the-spot inspections. Then the industry and commerce department can directly cancel its business license, and impose a penalty of 30.00% of its monthly turnover! Heavy penalties are required to make them dare not easily slaughter customers. Of course, the same clause also applies to those certified shop or business."

Liu Qingyu asked again: "Then what if people in the industry and commerce department want to collect money through fines?"

Wang Hongbo said with a smile: "This kind of situation is inevitable, but I think that this form can be divided into two parts. Although this kind of situation may happen, if the companies involved operate in accordance with the law, the industrial and commercial and price departments It is impossible for people to find them, but as long as they do such a thing, they must be prepared to be severely fined. In the face of such high illegal costs, those shops and enterprises dare not easily violate the law. Of course, we must also formulate corresponding targeted measures for the relevant functional departments. Once they impose fines in order to collect money, once they do something that really harms the interests of the company, then they must also accept the disciplinary inspection department. investigation, and even pay the price of losing their jobs. In this way, the links are intertwined, and the cost of violations of all parties is greatly increased, so that they dare not violate the law, do not want to violate the law, and voluntarily abide by the law. Then our Luming City has a good tourism market. The atmosphere can develop."

After Wang Hongbo analyzed these, Liu Qingyu smiled with satisfaction. Although this Wang Hongbo usually doesn't talk much, but when it's time to talk, he is really very informative, and what he analyzed is exactly what Liu Qingyu has been thinking about these days From this point of view, Wang Hongbo, the deputy mayor of the Standing Committee, is usually more concerned about his work, otherwise, it would be impossible to think of so many things in such a short period of time.

Thinking of this, Liu Qingyu once again tested Wang Hongbo: "Comrade Wang Hongbo, the matter of slaughtering customers is basically no problem according to your plan, so how to deal with the problem of travel agencies? Nowadays, the competition of travel agencies is becoming more and more fierce. Even Many travel agencies offer five-day and four-night tours of cross-provincial attractions. As a result, not only do they not charge tourists, but they also give tourists a slogan of 100 yuan. Do you think it is appropriate to do so? As a big tourist city, Luming City, every year There will be many conflicts between travel agencies and tourists. In your opinion, what is the reason for this situation? How to deal with the conflicts between travel agencies and tourists? How to avoid the phenomenon of tourists abusing tourists or even beating tourists? "

Wang Hongbo smiled slightly and said: "Mayor Liu, I think the root cause of this phenomenon is that the development of the tourism market is in a sub-healthy state. On the one hand, some tourists know that there must be problems with many cheap tour groups. It is conceivable to join such a tour group for a cheap price. From this point of view, it is a problem of tourists' consumption psychology, which needs to be promoted and guided. On the other hand, travel agencies also need to to plan various propaganda slogans and standardize its contracts.”

"I think that at present, China's tourism industry, especially the travel agency itself, has many problems. First of all, there is a problem with the business model of travel agencies, which has not kept up with the times. In today's Internet age, not to mention low-cost models, free models abound. Yes, but usually the solution we see is to charge through value-added services, or to make money through advertising, but for travel agencies, it becomes a commission from customers' shopping behavior, and sometimes it is even forced. This has also led to direct conflicts between travel agencies and tourists. I think that for such travel agencies, the travel agency license should be revoked directly, the industry order should be rectified, and strict laws and regulations should be used to regulate the market. It doesn’t work for a travel agency to intercede, but in reality, when a travel agency has a problem, it often finds the relevant leader in charge to say hello. The problem that should have been dealt with seriously or even revoked the license is often reduced to a minor issue, which seriously damages consumers. After I take charge of tourism, I will resolutely prevent this from happening.”

When he said this, Wang Hongbo showed a firm look on his face.Liu Qingyu also heard a clue from Wang Hongbo's words, that is, in the Liao Zhicai era, some people probably did such things, and there were quite a few of them.

Liu Qingyu nodded lightly: "Aside from what you said about the travel agency's own problems, are there any other problems?"

Wang Hongbo nodded: "Yes, and the travel agency is at most responsible for one-third of this type of incident. The second important issue is the lack of tourism supervision by the government's functional departments and insufficient punishment. For example, our Luming City Tourism Bureau, those officials of the Tourism Bureau sit in the office all day long to speculate in stocks. Can people like them do a good job in supervision? Do they put their minds on work? No, so, I think, once such a situation occurs For things, first of all, the supervisory officials and the supervisory department should be held accountable, and the directly responsible person should be directly held accountable, so that the supervisory department does not dare to take it lightly and perfunctory. If the accountability mechanism cannot be truly activated and implemented, I am afraid that in the future Such things will continue to emerge one after another, and I think that the sword of Damocles must be hung over the heads of these officials, so that they will not dare to take it lightly."

Hearing this, Liu Qingyu's eyes suddenly shot out a strange pride. From Wang Hongbo's analysis, he could feel the toughness and arrogance in Wang Hongbo's personality, and this kind of temperament was exactly what Liu Qingyu wanted to see the most. He found that he hates the kind of people who are limp and lack any courage and responsibility in everything they do. Just like Liao Zhicai before, facing such a serious crisis of public opinion, he couldn't come up with any effective measures. Liu Qingyu was furious.But now, if Wang Hongbo can really implement what he analyzed, then no matter whether Wang Hongbo will stand in his camp in the future, he will unreservedly support Wang Hongbo, because Luming City needs this An official who is responsible, courageous and dares to speak the truth.

Liu Qingyu said with a bit of excitement in his voice: "Okay, the analysis is very good, is there any other reason?"

Wang Hongbo pondered for a while, and finally if he clenched his fists and gritted his teeth, he said: "Yes, and it is also an important reason, that is our Luming City Tourism Industry Association. Although they appear to be non-profit organizations, they actually , they will collect a considerable amount of deposits from member units every year, and at the same time, they will also act as umbrellas for various travel agencies and their member units in many things. At the same time, they are also involved in various illegal activities such as monopoly operations. If the normal functions of the tourism industry association are completely separated, and the interest relationship between them and the travel agency and related members is completely separated, I am afraid that the tourism industry association will always play a negative role in the healthy development of the tourism industry in Luming City. "

Speaking of this, Wang Hongbo said with a wry smile: "It's just that the chairman of our Luming Tourism Industry Association is Comrade Liao Zhicai's cousin Liao Zhiqiang."