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Chapter 167 Part Two
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Chapter 6 Psychological Strategy 6: Harmonize with colleagues and create a relationship that is both right and left

Section [-] Understanding Different Types of Colleagues

Mental Wisdom Call:

A company is a microcosm of a society. People of various personalities may meet in a company, and some of them are unavoidable troublesome characters in the work.

Skillful in control:

In the face of people with different personality types, how to mobilize them so that everyone can get along well and promote the smooth progress of work?

1. A person who shirks responsibility
For those colleagues who are used to shirking their work responsibilities, when asking them to assist in their work, the goals must be clear, the time, content and other requirements must be clearly stated, and even written in black and white, as evidence.Don't be swayed by the excuses they come up with, please gently stick to the original resolution, expressing that you know the work will be difficult, but still need to be completed within a certain range.

If they try to blame someone else, don't let them put it off, just firmly state that that's another matter, and now it's time to figure out how to achieve the original goal.If they do have a problem, you don't have to offer to help them unless it's absolutely necessary, preventing them from developing the habit of using this trick on you to get out of work.

2. Overly sensitive person
Some colleagues are sensitive by nature. Try to avoid making comments that may offend them in front of others. Criticism can be done in private.Even reserved tones like "somewhat," "maybe," or "not quite" can confuse them, so try to be objective when criticizing, choose your words carefully, and point to the facts.In particular, let them know that you're just making an opinion on the matter itself, not attacking them personally.

In response to their excessive reaction, you should not follow suit and rush to justify, it may become darker and darker, just reiterate the matter itself.When making comments, also point out their strengths and areas of excellence to build their self-confidence.

3. People who like to complain

They complain because they care about how things are going.If the content of the complaint is related to the business you are responsible for, it is best to have an immediate response or improvement; if they complain about trivial matters, just listen to it and don't need to get angry and refute.When encountering a problem, ask them what they think is the best solution, how to prevent the problem from happening again, and direct their energy to solving the problem.

4. Pessimistic people
Colleagues with pessimistic faces are afraid of failure and unwilling to take risks, so they will block changes in work and the environment with negative opinions.You may wish to ask what they think the worst outcome of the change is, and how to prepare for it in advance.

When working with pessimistic colleagues, tell them that if they fail, it is the responsibility of the whole team instead of just blaming them, relieve their psychological pressure, and they will stop nagging.

5. Moody person

Some colleagues are of the phlegmatic type and can be moody.When they appear moody, don't respond to their unreasonable behavior, find an excuse to leave the scene, and come back when they calm down.In the face of their out-of-control emotions, don't be emotionally aroused. You should respond with a calm and objective attitude, and just state the facts without excuses.Once they regain their senses, be willing to listen to their conversation.In case they start to "crazy" again in the middle of the conversation, stop the conversation immediately.

6. The Silent Man
There are always some colleagues in the office who are not good at talking and only work in silence.Talk to them not in a threatening tone, but in a neutral and low profile manner.

Take the time to write down each work step with them and understand each other's perception of the work.Just let them do their job as much as possible.

Ask as many open-ended questions as you can, encourage them to talk, be patient if they run out of things to say for a while, give them time to think, and don't feel uncomfortable with each other's silence.Compliment their accomplishments and encourage them in a way that suits their needs.

7. Stubborn people
To deal with such a colleague, it is difficult to convince him only by your three-inch tongue. You might as well go straight to the point, list some wrong practices in his work and life, and then remind him to deal with the problems that need to be solved now. What serious consequences will there be.In this way, even if he resists you face to face, he will start to waver in his heart and doubt the correctness of his decision.At this time, if you take the opportunity to express your point of view, with emotion and reason, then the possibility of his acceptance will be greater.

8. Crazy and arrogant

You don't have to worry about a colleague who is arrogant and arrogant. He likes to brag about himself, so let him brag.Even if he belittles you, don't bother with him, let alone belittle him.You only need to make a long story short, and explain the things that need to be explained concisely.

In the company, facing different types of colleagues, we must grasp their respective personality characteristics, actively mobilize them, and create a harmonious and harmonious working atmosphere.

(End of this chapter)