Cui Yongyuan's way of speaking

Chapter 4 The Way of Peace—Lala's Daily Life Is Easy

Chapter 4 The Way of Peace—Lala's Daily Life Is Easy
1 Smile is the most beautiful language
As long as he is in public, Cui Yongyuan always has a "Cui's smile" on his face. Zhu Jun jokingly called it "a smirk". One is Mona Lisa, one is Cui Yongyuan.Cui Yongyuan is called "the son of the neighbor's aunt" because of his secretive smile, but also his affinity and appeal.It can be said that the success of the "Tell the Truth" column is inseparable from Cui Yongyuan's smile.

Being an on-screen TV presenter is a job that demands a smile.Different from groups in other service industries, hosts are more proactive in smiling and have higher requirements for smiling.

Since Tu Jingwei hosted "China Film Report", with his kind and generous hosting style, he is unique among many entertainment program hosts, and has attracted more and more attention from audiences, media and event organizers.Jingwei's smile is her biggest feature. No matter in the TV or in the photos, there is always a smiling image. It really makes the audience experience the charm of a smile. The first impression is a sunny girl who loves movies. .

Haixia on the screen is dignified and friendly, with short black curly hair and a sweet smile, she is always in high spirits and radiant!Haixia's smile is always so kind and natural.

Many people say that Zeng Zimo is a cold beauty. Indeed, no matter watching her shows, photos or herself, she often doesn't smile.However, she is not completely cold, she usually smiles, like a delicate flower, which is slightly open and elegant.

When Ouyang Xiadan hosted the "First Time" column of CCTV's economic channel, he appeared on the program at 7:00 every morning.Intensive information, accurate and humorous comments make this the earliest column of the day popular with audiences of all walks of life and ages. Ouyang Xiadan's relaxed and natural hosting style and her always bright smile, She has become the first ray of sunshine received by thousands of viewers after getting up every morning!
Smile is the most attractive and valuable facial expression in social situations, expressing the good feelings such as friendliness, honesty, humility, kindness and harmony in interpersonal relationships.Appropriate use of smiles on various occasions can have a positive psychological effect of conveying emotions, communicating hearts, and conquering each other.A smile is a sign of confidence, a sign of politeness, and a sign of mental health.When you meet someone for the first time, you can give the other person a friendly smile, which shortens the psychological distance with the other person in an instant and removes the sense of restraint on both sides.

Both diplomats and entrepreneurs regard smile as the first communication language, and use it handily in international communication and economic communication.Hilton, the chairman of the Hilton Hotel in the United States, once said: "The first-class equipment of the hotel is important, but the first-class smile is even more important. If the smile of the service staff is lacking, it is like the garden losing the sunshine and breeze in spring."

Yuan Yiping is 153 centimeters tall, and his appearance is not good, so he is no longer young.In his first half year as an insurance salesman, he did not get a single policy for the company.However, he never felt that he was a failure, at least not on the surface.He always smiles at everyone he meets, whether they care or not.And he always smiles so sincerely and sincerely, making people look so energetic and full of confidence.

Finally one day, a big boss who often went to the park became interested in Yuan Yiping's smile. He didn't understand how a person who couldn't eat enough was so happy.So, he offered to invite Yuan Yiping to have a good meal, but Yuan Yiping refused.Yuan Yiping seized the opportunity and asked the big boss to buy his insurance, so he had his first business.The big boss introduced Yuan Yiping to many business friends.Hara Ippei's self-confidence and smile infected more and more people, making him eventually the insurance salesman who signed the largest amount of insurance policies in Japanese history.

A smile is the universal passport of interpersonal communication.Napoleon Hill summed up the power of a smile in this way: "A sincere smile works like a magic button, which can immediately connect to other people's friendly feelings. Because it tells the other party: I like you, I am willing to be your friend; at the same time Saying: I think you'll like me too."

When using smiles to express feelings in daily communication, pay attention to the following tips:
First, smile sincerely.

People are very good at distinguishing smiles.What a smile means, whether it is sincere or not, can be judged sharply by human intuition.So, when you smile, be genuine.A sincere smile makes the other party feel warm inside, arouses the resonance of the other party, makes them intoxicated in joy, and thus deepens the friendship between the two parties.

Second, smile depends on the occasion.

Smiling makes people feel welcome and at ease, but it depends on the occasion, otherwise it will be counterproductive.For example, when you are attending a solemn gathering, or attending a memorial service, or discussing important political issues, smiling is inappropriate and even offensive.Nor should you smile when you're talking to someone about a serious subject, or when you're giving them sad news.Therefore, when you smile, you must distinguish the occasion.

Third, the degree of smiling should be appropriate.

Smiling is a kind of courtesy and respect to the other party.We advocate smiling more, but it is not recommended to smile all the time.The smile should be just right, for example, when the other person looks at you, you can look directly at him and smile and nod.When the other party expresses an opinion, smile from time to time while listening.If you don't pay attention to the degree of smiling, if you smile too much and lose control, it will arouse the other party's disgust.

Smiling is very easy, but the charm it produces is endless; smiling costs nothing, but it creates a lot of value.If you are not good at words, please show your smile, this is the most beautiful language.

2 Speak to the heart of the other person

Most people have had this kind of experience: when you tell the other party the ideas, hobbies or experiences that he also agrees with, the two people's thoughts can easily resonate and collide with fierce sparks.Psychologists point out that this is actually a kind of similarity and sympathy among people.According to this kind of psychology, when interacting with others, if we can find the "emotional point" of the other party and speak to the other party's heart, we can easily establish a good relationship with the other party.

As we all know, the positioning of "Tell the Truth" is civilian.Common people's audience, common people's perspective, common people's life, common people's topics, common people's language, and common people's gestures, this is the Cui Yongyuan that the common people like, especially Cui Yongyuan's "chat" and "talk", coupled with his dress and appearance, it is even more so. It makes people feel that he is an ordinary citizen at a glance.His appearance is simple, his words are sincere, and he adds a few slang words and jokes. He is really a spokesperson for the common people!
In the first episode of "Tell the Truth" with the topic of "home", Cui Yongyuan had the following dialogue with the guests:
Cui Yongyuan: After getting married, did you find that he has a bad temper?

Guest: I have this feeling.

Cui Yongyuan: Is it different from falling in love?
Guest: Yes, impatient.

Cui Yongyuan: I slammed the door and walked away for two hours without coming back. I went to drink.

Guest: Yes.

Cui Yongyuan: Oh, I thought he was much better than me!I heard that for a while there seemed to be a very tense relationship?
Guest: Yes.

Cui Yongyuan: When was that?
Guest: The child is about one and a half years old.

Cui Yongyuan: Is there anything specific?
Guest: He said that he went out to buy something, such a simple thing, he could go out for two hours before returning.

Cui Yongyuan: Is it possible for him to go to the chicken farm to buy fresh eggs? ...What was he doing for those two hours?
Guest: I think it's just letting the wind go. (laughter)

Maybe everyone thinks the whole conversation is bland, but it is precisely because of the civilian nature of the problem that the audience on the scene and in front of the TV can empathize with each other more cordially.People often say: "Rice, rice, oil, salt, soy sauce, vinegar, tea, seven things to open the door, and life will be difficult without one." Isn't this a small conflict that every family will encounter more or less?

It is precisely because Cui Yongyuan's "Tell the Truth" takes care of the real life of the common people, discusses some trivial things in their lives, reflects the rich content contained in the lives of the common people, exudes a strong breath of life, and is close to the The emotions of ordinary people are why they are sought after by the public.

Someone once said that whether a person can speak or not depends on whether he can know what the other party needs to hear.If you can see through the other party's psychological activities like a scout, you will know how powerful speaking is.Indeed, the reason why a person is popular is that he can put himself in other people's shoes, understand their difficulties, and speak to the other person's heart.

For example, we've all been there: someone accidentally steps on someone else's foot on a crowded bus.Usually, the party who stepped on someone will immediately apologize and say "I'm sorry", and some people will immediately excuse themselves, saying "The car is too crowded, I have nowhere to put my feet", and so on.After hearing these words, although the trampled party was angry, it was not easy to show it under the watchful eyes of the public, so he could only bite the bullet and reply, "It's okay".Of course, there are also people who are not so easy to talk, so there are not a few people who quarrel because of this.

In fact, these disputes could have been avoided, as long as your mouth is sweeter.For example, when you accidentally step on someone else's foot, you can smile and apologize and say: "Oh, your foot is really not easy. The load-bearing capacity must be at least 130 catties! I'm really sorry, but fortunately, I just lost weight recently. Success, I weighed more than 190 catties a while ago!"

The point of this statement is not to apologize, nor to excuse yourself, but to focus on praising the other party and making fun of yourself.Although this compliment is a bit far-fetched and even nonsensical, it will be very useful to the listener, and everyone in the car will also laugh.In the lighthearted laughter, is there any knot that cannot be untied?Speaking is not to flatter others blindly, but to speak to the other person's heart.In this way, even if the level of humor is not high, it can still make the other party laugh.

3. Replace arguments with gentle discussions
In a debate-type talk show, the host plays a vital role. He is the organizer and coordinator of the smooth running of the whole show.The moderator must ensure the harmony of the scene and avoid an uncoordinated atmosphere due to the opposing views of the two parties. At the same time, he must ensure that the views of both parties are fully expressed, and the discussion will gradually deepen, so that the whole discussion has a sense of rhythm and is interlocking.In this regard, Cui Yongyuan is a master. He often quietly eliminates the tense atmosphere among the guests and guides them to replace quarrels with gentle discussions.

For example, in the program "Tell the Truth Between Father and Daughter", a father was very angry when he couldn't understand his daughter's fringe pants. At this time, he directly pointed out his father's extremes, which must have added fuel to the fire.In order not to intensify the conflict and affect the atmosphere of the conversation, Cui Yongyuan shifted the focus of the conflict and asked his mother: "Do mothers think that pair of pants are beautiful?" Isn’t your behavior beautiful?” His mother said, “It’s even less beautiful.” Cui Yongyuan then made a joke: “It’s not as good as raw-edged pants!”

At this time, we saw that our father also smiled a little embarrassedly.In this way, Cui Yongyuan expressed his point of view with laughter, and at the same time subtly reminded his father, so that the father who wants to be strong will not be embarrassed, and it is easier to accept this well-intentioned criticism psychologically, and maybe he will reflect on his previous way of educating his daughter , which gently resolves the contradiction.

Disagreements with others can be discussed, but don't quarrel.As long as it is done in good faith, the discussion will always be about the matter and not about the person, and it will also make both parties gain something like a heart-to-heart talk.It cannot be said that anyone who is angry has wrong views, but that he does not know how to express his views.

No matter what method you use to accuse others, such as using a look, a tone of voice, a gesture, etc., to tell him that he is wrong, he will not be very happy.Because you directly hit his ego, which may make him want to fight back against you, it will never make him change his mind.Therefore, never start like this: "Okay, I will prove it to you." This is equivalent to saying: "I am smarter than you, and I will tell you something that will make you change your mind." cause disputes between you.

President Wilson of the United States said: "If you come to me with two fists clenched, I think I can tell you, I will clenched them even tighter; but if you come to me and say, 'Let's sit down and talk Fan, if there are differences in our opinions, what are the reasons and where are the main cruxes?' I would think that our opinions are not so far apart. Our opinions have few differences and many similarities. And as long as we approach each other with patience, sincerity and desire, it is not very difficult for us to get along."

A tenant wants the landlord to lower the rent, but he knows that the landlord is a very stubborn person, because many tenants have fallen out with him because of the rent issue.But he still wrote a sincere letter to the landlord, saying: "I will not continue to live when the house contract expires, but in fact I don't want to move. Please believe that I like your house very much, and I admire it The way you manage these properties, I would love to stay for another year, but I can't afford the rent."

As a result, after the landlord saw the letter, he came over excitedly and said to him: "I have never heard a tenant talk to me like this. A tenant wrote 40 letters to me before, and some words were almost insulting. Another tenant threatened I said, if you can’t get a tenant upstairs to stop snoring at night, you have to tear up the rent contract. How comfortable it is to have a tenant like you.” Before the tenant could speak, the landlord took his place Minus a little rent.The tenant wants to reduce the rent more, so he tells the amount of rent he can afford, and the landlord agrees without saying a word.Before leaving, he turned around and asked if there was anything in the house that needed repairs.

When people get along with each other for a long time, it is inevitable that some conflicts and differences will arise.But no matter what differences you have, you want to avoid arguments.Because neither party in the quarrel can win.Nine times out of ten, the outcome of an argument will leave both parties more convinced than ever that they are absolutely right.

As one of the parties to the quarrel, you should be more magnanimous. First, calm down and think about whether it is worth arguing about this matter, and whether you are at fault. If you are not at fault, consider it from the perspective of the other party.Everything has many sides, and there is always a side that you can't see.More thought-provoking discussions and fewer quarrels about people and things can solve problems calmly.

If someone says something that you think is wrong, rather than confronting you, it is better to say softly, "That's right! I have another idea, but it may not be right. I often get it wrong, and if I am wrong, I am very willing." Let's get it right. Let's see what the problem is." Or say something like, "I may be wrong. I get it wrong a lot, let's see what the problem is." This will work wonders instead.No matter what the occasion, no one will object to you admitting your shortcomings and suggesting to discuss the problem together.

Then there are people who ask you tough questions, maybe because they really disagree with you, but they don't want to provoke or offend you, they just want to find out the truth.In this situation, you should also avoid quarreling and instead solve the problem with gentle discussions.

Replacing quarrels with gentle discussions is the wisdom of taking a step back, it is the tolerance of calm for a while, and it is a coup to help yourself establish a good image and attract others to cooperate with you.

4 Learn to empathize, so that you can speak better
Many times, we will have personal experience: when we hear praise from others, we will be very happy; when we hear harsh words, we will feel awkward.Therefore, when we communicate with others, we should try to observe things and think about problems from the standpoint and perspective of the other party, so as to achieve the purpose of good communication.

Before recording a program, the audience had already taken their seats, but the lighting engineer, Master Yang, found that there was a problem with the lighting on the scene.But because there were spectators sitting there, it was not convenient to adjust the lights, so he had to tell Cui Yongyuan that there were two lights that needed to be adjusted, and the audience had to give way.Cui Yongyuan said: "Okay, leave it to me." He said to the audience at the scene: "Do you know how to adjust the lighting? Whether the lighting is adjusted well or not is related to whether you look beautiful on TV. Come on, now let us work together Let’s see how the lighting master adjusts the lights, these friends please let me go first.” So the audience watched Master Yang adjust the lights.Master Yang was flattered to receive so much attention all of a sudden, and his hands trembled a little.

The purpose of Cui Yongyuan's words is to make the audience get up and get out of the way, so that the lighting engineer can adjust the light.He thinks about the problem from the perspective of the lighting engineer and the audience: for the lighting engineer, it is naturally "flattered" and very happy to get the attention of the audience.And the audience thinks that the quality of the lighting is related to their image on TV, so they are naturally willing to give in, and will not feel that the host is meddling because of this.In this way, the audience will be happy to follow Cui Yongyuan's arrangement.

Empathy is actually a kind of understanding and respect, but because we live in our familiar circle for a long time, it is easy to form a fixed way of thinking, and we are used to guessing other people's feelings and judging things from our own perspective. right or wrong.When we have conflicts with others, or when we encounter some difficult problems but don’t know how to solve them, try to stand on the other side’s standpoint, exchange roles, and have more respect and tolerance to resolve the conflict and unhappy.

On the evening of April 2007, 4, Cui Yongyuan gave a speech at the Communication University of China.When a student asked a question, his language was not organized very smoothly, and the question seemed not as deep as the previous questions, so there were boos everywhere.Cui Yongyuan said: "This is not good. This is not my alma mater. My alma mater should not have this phenomenon." Some students seemed to want to argue. (Because they think this kind of booing is the "characteristic" of "our" school.) Cui Yongyuan encouraged the student who asked the question, saying that he asked a good question and thought independently, and suggested that everyone give him applause, so applause It rang.It seems that Cui Yongyuan's influence is still great, and there will be no more booing later, even when the situation worthy of "booing" occurs.

Before speaking, consider whether the other party can accept it, and consider whether you can speak appropriately.For example, if your husband is a bit fat, you just say that he is like a pig; your mother-in-law is worried, so you are more talkative, so you just say that she is very talkative; your sister-in-law is not beautiful, you just say that she is not very good-looking... In this way, it will not only hurt the obedient person, but also seriously affect your interpersonal relationship.If we don't take other people's feelings into consideration, others will certainly not care about our feelings, so there will inevitably be mistrust, alienation and other negative factors in interpersonal relationships.

Considering the other person's feelings when speaking requires us to have the ability to observe words and feelings. Of course, what I mean here is not to ask you to play with the wind and pick what others like to say, and deviate from the topic.

In the process of communicating with people, if you don't pay attention to the way you talk, it is easy for people's communication to enter a deadlock.If you want to feel like a fish in water in the social circle, you must pay attention to the way you speak, avoid boasting when communicating, learn to listen, and think more from the perspective of the other party.

When talking with people, you should also consider the other person's age, cultural level, and psychological endurance, and you can't just think about your own feelings.Say what you should say, not what you want to say; do what you should do, not what you want to do.

There is such a scene: the wife is cooking in the kitchen, and the husband keeps nagging beside her: "Slow down, be careful! The fire is too big. Turn the fish over quickly, there is too much oil!" The wife blurted out: "I know How to cook!" The husband replied calmly, "I just want to let you know how I feel when I'm driving and you're chattering next to me..."

Considering problems from the perspective of others, comparing our hearts to others, and understanding other people's emotions and feelings will not only make us more open-minded, but also gain a different life experience.Because if you change your position, many things may appear differently.

Everything has two sides.When we disagree with others, we might as well think differently, consider the problem from the other party's perspective, and deal with the problem from the other party's environment.It is possible that some conflicts that seem irreconcilable before our eyes, in the dilemma of "mountains and rivers are full of doubts and no way out", because of empathy, they have entered the realm of "another village with dark willows and bright flowers".

5 Be polite and respectful to everyone

Cui Yongyuan said: "As a talk show host, I think that in addition to being able to express and listen, he should also be considerate and show courtesy and respect to everyone. Because when he comes to talk to you, some still ask to be with you. When you talk, the worst thing is that you invite him, and you have to respect him completely. This kind of respect is not only reflected in welcoming and sending off, but also in every detail.”

Cui Yongyuan bowed deeply to the audience after each episode, and he still insisted on doing so until the last episode of "Tell the Truth".Although the movements are simple, we can appreciate Cui Yongyuan's courtesy and respect for the audience.

The show site is usually very crowded, and sometimes the auditorium is very full. When interviewing the audience, it is impossible for Cui Yongyuan to stand in a row with every audience.When standing one row higher than the audience, he bent over and held the microphone, because this would not cause psychological pressure on the audience.Sometimes when a disabled person is present at the scene, especially a disabled person whose lower body cannot stand up, Cui Yongyuan will walk up to him and squat down to hold the microphone for him as fast as possible. At this time, he will never say "you You don't need to stand up", because there is discrimination in this sentence, as if he is very concerned about his loss of this function.And when talking to the child, he always kneels on the ground with one leg, and holds the child's shoulder with the other hand.

A reporter asked him if these actions were designed in advance, and Cui Yongyuan replied: "I always feel that there are three situations for a person to do such a thing. The first is when you do it from the heart. If you know that you should respect others, or If you really respect others in your heart, in fact, you don’t need to design, you know what to do. The second is what I often say, you can’t do it, you don’t come from the heart, and you can’t pretend. The worst What I want is the third one, I don’t pretend I can’t do it. I basically do it from the bottom of my heart and don’t need to design.”

Respecting others is actually respecting oneself. A person who knows how to respect others will definitely gain the trust and love of others.Sometimes, a word of respect can give infinite strength and confidence to people in adversity and difficulty, and cheer them up.

In the United States, when a well-known rich man took a walk on the roadside, he met a ragged, yellow and thin young man who set up a stall in the cold wind to sell old books, and he was gnawing moldy bread.The wealthy businessman who had experienced the same misfortune suddenly felt pity, and without thinking about it, he stuffed 8 dollars into the hands of the young man, and then walked away without looking back.Not far away, the rich businessman suddenly felt that it was inappropriate to do so, so he hurried back, picked up two old books from the stall, and explained with regret that he had forgotten to pick up the books, and hoped that the young people would not mind.Finally, the wealthy businessman solemnly told the young man, "Actually, you are also a businessman like me."

Two years later, the wealthy businessman was invited to attend a charity fundraising meeting where businessmen gathered. A young bookseller in a suit and leather shoes greeted him, clasped his hand and said gratefully: "Sir, you may have forgotten me long ago, but I will never forget you." I will never forget you either. I always thought that my fate was to beg for food in this life, until you told me personally that I am a businessman just like you, which made me regain my self-esteem and self-confidence, thus creating today's performance... "

It is not difficult to imagine that even if the wealthy businessman gave young people a lot of money, without a word of respect and encouragement, it would be difficult for young people to change their lives.This is the power of respect.

Courtesy, respect people also.Everyone deserves respect.When talking with others, we must be polite and respect them no matter their status, rank, or seniority.

In daily life, the correct use of honorifics is a sign of a person's status and self-cultivation.For example, if you ask someone to serve you, be sure to add "please"; in a conversation, you should say "uncle" and "aunt" when addressing the other party's parents, and of course you can just say "your father" and "your mother" , but without manners.Many times, the same meaning is expressed in different ways, giving people different feelings.

When talking with people, don't interrupt others casually.Everyone likes to be the protagonist of the conversation, and no one likes others to interrupt.Especially when others are chatting excitedly and talking happily, if they are interrupted impolitely, they will feel uninterested, as if they have been poured a basin of cold water.It is impolite and offensive to interrupt other people's conversation casually.Learn to respect others.Even if you are very knowledgeable, knowledgeable, and wise, you should listen carefully when talking with others.

Don't easily question other people's words.Carnegie once said: "Show respect for other people's opinions. Don't say: You are wrong." As the saying goes, "One good word will warm the winter, and one bad word will be cold in June."

Communication is an indispensable content in people's life and work, and effective communication must be achieved on the basis of respect for others.When people get along with each other, mutual respect is a basic point. Only with this basic condition can effective communication be carried out.

6 The language is concise and clear, without detours
Language communication must first clarify the theme, be straight to the point, be concise and clear, go straight to the theme, and not go around the bush.Lao She once said: "We should have the desire to turn stone into gold, so that the language will change as soon as we touch it. Anyone can speak it, and everyone will be amazed. It is amazing. Language must be rich and thin-skinned. It is broken, but the taste is endless." "Thin skin" means to explain the vernacular, and to speak easy to understand and catchy words. "A lot of stuffing" means to say something that has content, taste, quality, and information content, so as not to make people listen to it.

In the first episode of "How to Counter Piracy", Cui Yongyuan introduced the guests at the beginning: "The guest we invited today is Mr. Peng Changcheng, the executive deputy editor-in-chief of "Reader" magazine." After everyone applauded, Cui Yongyuan first threw a joke: "The applause exceeds the circulation of the magazine. Some people must read the pirated version." Then he said, "Let our band play the genuine version of "What a Big Tree".

Cui Yongyuan's two short sentences made the show go straight to the point: how to counteract the pirated version?And some talk show hosts talked for a long time, but still digressed a lot.

A person who can speak is a person whose language is concise and clear.The essence of language lies in its essence rather than its abundance.People with poor eloquence often include those who talk endlessly. They say a lot, but they don't say the main point, but they still think they are great.In fact, if you want to really speak your words efficiently, you must make your language concise and let the other party understand what you mean in the shortest possible time.

Looking at the script of the program hosted by Cui Yongyuan, one will find an interesting discovery: Judging from the frequency of his speeches, the advantages are very obvious. After almost every guest and audience has a big talk, he will come out to meet him.But judging from the ratio of the length of his speech, it shows a prominent "disadvantage".

For example, in "Tell the Truth: When It's Time to Shot", the speeches of the courageous Mr. Xue and other guests are usually a few hundred words, while most of Cui Yongyuan's responses are a few words or a dozen words.Such as "However, onlookers are not a solution", "From a thief to a patient", "Mr. Xue, are you in a better mood", "Criminals are all paper tigers", etc., it is easy to remind people of a form of Chinese folklore ——"Three and a half sentences", Cui Yongyuan is the character who said "half sentences". Although he left a lot of space for the guests and the audience, everyone has to admit that the audience is still "obediently" following His "half sentence" goes.

Speak should be easy to understand, be able to concretize abstract issues, simplify complex issues, and achieve the purpose of communicating with others.If you pretend to be profound and intentionally show off, but make the language unrefined, it will take a lot of effort and others will not understand it.

It's not that expensive to say the least.Short language sometimes makes quite complex thoughts and feelings expressed very clearly.Mr. Zou Taofen said only one sentence at the meeting for commemorating Mr. Lu Xun: "It is getting late today, and I would like to use one sentence to commemorate Mr.: many people surrender without fighting, and Mr. Lu Xun did not surrender after fighting." It is short, but it inspires people's courage to stand up and fight, and inspires people to take Mr. Lu Xun as an example, stand up and fight endlessly.

Throwing away the oblique and side-effects, grasping the essence, and making clever comparisons, you can achieve the effect of winning with one stroke.

In short, people hate people who talk nonsense and can't get to the point for a long time.Concise and concise, without talking nonsense, makes the speaker appear competent.Therefore, when communicating with people, pay attention to speaking concisely, so that you can be welcomed by people.

7 Eloquence can be stupid, but "ear" must be good

The representative work of Ma Ji, a well-known cross talk artist in my country, "Five Senses Compete for Merit", tells the story of the mouth, ears, nose, and eyes all vying for the head's merit through the mouth, ears, nose, and eyes, so that people can understand the importance of collective cooperation while laughing. sex.In real life, although people's five sense organs do not compete with each other, it is not an easy task to truly cooperate with each other and be just right.Take the mouth and ears as an example. Many people often emphasize speaking and despise listening. They only have eloquence but no "ear talent".

In an interview, a reporter asked Cui Yongyuan, "Why are you so eloquent?"

Cui Yongyuan smiled and replied: "My eloquence is actually very stupid, but my ears are not bad."

The reporter asked again: "How do you explain 'Er Cai'?"

Cui Yongyuan replied: "The key to chatting and talking is to listen well."

The reporter asked again: "How can you be considered a good listener?"

Cui Yongyuan replied: "Listening to people can hear the finishing touch, this is a state; listening to people's words can hear three points, another state; listening to people's words can hear unforgettable, the highest state."

Listening is an integral skill for a talk show host.Listening sincerely is respect for others.For the guests on site, they will speak their truth only when they feel that the host is listening.In fact, this is similar to the conversation in daily life. We all hope to have a friend who treats each other with sincerity, and only then can we speak our minds to him.Cui Yongyuan is very good at listening. We often see the scene of Cui Yongyuan listening attentively in the show. He can hear the key points of the audience's conversation in a relaxed state, and guide them at the right time to arouse the enthusiasm of the other party.

Communication with people is a two-way interactive communication process. In addition to being able to speak, you should also be able to listen, that is, you must have a good "ear".Some great people have said that they prefer a good listener to a good talker.But men of this capacity seem to be rarer than men of any other good character.Konosuke Matsushita, known as the "God of Management" in Japan, was asked about his business philosophy, and he had only a simple sentence: "First, listen carefully to the opinions of others." People who are not good at listening, no matter how eloquent they are, cannot achieve effective communication.

The success scientist Carnegie met a famous botanist at a banquet held by New York publisher Grinber.He had never been exposed to botany, but he found his talk extremely attractive.So he sat there, fascinated, and listened to him tell amazing facts about marijuana, indoor gardens, and potatoes.Later, Carnegie mentioned that he had a small indoor garden, and the botanist enthusiastically told him how to manage it well.

There were a dozen other guests at that banquet, but Carnegie ignored the others and talked with the botanist for hours.In the middle of the night, when Carnegie bid farewell to the others, the botanist flattered him in front of his master, saying that he was "extremely inspiring" and "a funniest, most talkative, most elegant man."

Carnegie later said: "In fact, I hardly spoke, because I knew very little about botany. But I did one thing, that is, I listened. I listened quietly, listened attentively, and I found myself listening to what he said. The content was really interesting, and he felt it, so naturally he was very happy."

Listening is the best compliment to others.Wurth said: "No one can resist the flattery of listening." In the social process, being good at listening can invisibly reward the other party.Listening carefully to the other party's conversation is the premise of respecting the other party. Being able to listen patiently to the speaker is equivalent to telling the other party "what you said is valuable" and "you are a person worthy of my friendship".Invisibly, the self-esteem of the speaker is satisfied.As a result, the speaker will have an emotional leap towards the listener, thinking that the listener can understand him, and he is gratified that he has found an opportunity to talk.In this way, the communication between each other's hearts shortens the emotional distance between the two parties.

Of course, in the conversation, not only to listen, but also to listen well.First of all, we must truly respect each other from the heart.Especially when speaking to older people, be sure to listen with admiration.When listening, face the speaker, maintain eye contact, and use your posture to show that you are listening.The second is to keep the best distance.Whether sitting or standing, keep an appropriate distance from the speaker.Third, you must actively cooperate with the other party when listening.Respond promptly or ask questions you didn't catch.If the other party's point of view is inconsistent with your own, then it is best not to directly express objections, but to ask questions in a discussion tone.

Listening is not a simple and mechanical acceptance. The process of listening is also a process of careful observation and serious thinking. It is not only necessary to capture the information conveyed by the other party in time, but also to try to understand the deep meaning in the other party's words, and to hear the infiltration of the other party's words. emotions.Therefore, when listening, pay attention to the speaker's facial expressions, eyes, gestures, intonation, and speed of speech, and strive to hear the meaning behind the words and understand the meaning behind the words.Once there are novel and unique viewpoints and vivid materials in the other party's words, you might as well keep nodding your head in appreciation.When the other person finds that you are looking at him affectionately and keenly capturing every word he says, he will be happier.

Another meaning of listening is to listen carefully to opinions, especially divergent opinions and opposing opinions.It requires listeners to avoid being arrogant, arrogant, and self-centered, but to listen to others' words with a humble, sincere, and patient attitude, and not to underestimate other people's opinions in any form or expression.People who are not good at listening to other people's opinions must be self-willed, narrow-minded, selfish, indifferent and rigid.It is impossible for such a person to gain the trust and understanding of others in interpersonal communication.

In short, in the social process, timely listening is more popular than bombast.Because listening enables you to better understand the other party's likes and dislikes, and to more accurately grasp the initiative of the conversation.Being a master of listening can make your communication smooth and handy.

8 Use approachability to create a conversation atmosphere

"Easy" originally refers to a smooth road, but now it refers to a humble and gentle attitude, without pretensions, making people approachable, which is what we usually call being friendly.

Practice has proved that people with affinity are more popular with people.They are not full of "mandarin", but use the most plain language to communicate with others, even though their positions and social status are much higher than others.They gradually turned their affinity into influence, winning people's love and following.If a leader is full of prestige all day long and always speaks in an official tone, then he is not far from becoming a "lonely person".

On May 2011, 5, "Xiao Cui Shuo Shi" hosted by Cui Yongyuan invited Jiang Wen, the director and protagonist of "Let the Bullets Fly".Cui Yongyuan played his usual humorous and lively conversation skills, driving the atmosphere with approachable words and making the show interesting.

Cui Yongyuan: "When I chatted with my fellow villager, I felt that it was like when the Central Academy of Drama or the Beijing Film Academy was out of class, or in the dormitory, the classmates talked about these things, but I feel very sorry—— —”

Jiang Wen: "What are you sorry about?"

Cui Yongyuan: "Unfortunately, there are fewer and fewer people talking about these things in this circle."

Jiang Wen: "Don't talk."

Cui Yongyuan: "Have you had much contact with this circle?"

Jiang Wen: "Which circle?"

Cui Yongyuan: "The film industry, it is part of the entertainment industry."

Jiang Wen: "I often chat with the screenwriters and directors of our film. People who don't know each other can't just chat with them. It's inappropriate. We are also from the same hometown and have a foundation. We are too unfamiliar. If you can’t come up, just talk.”

Cui Yongyuan: "Even if you talk about this with people, they may not like to hear it."

Jiang Wen: "People think you're talking nonsense, eating and chewing meat, why are you talking about this? Come, have a drink, stop talking nonsense, and go! When you talk about this, people think it's nonsense."

Cui Yongyuan: "When do you think this circle will be able to talk about this with great fanfare? Because as a layman, we think that if people in this circle talk about this, there will be hope for movies."

Jiang Wen: "You can talk if you want."

Cui Yongyuan: "Who are you talking to?"

Jiang Wen: "Let's chat, and everyone here can chat. I think they all like to listen when I talk. You can't chat with those who don't like to listen. That's your fault, right? ? It's your fault if you don't talk to the person you love to listen to."

Cui Yongyuan: "Now this circle likes to talk about who has the biggest wrists, who has the highest salary, who has the best box office, and who has the fastest recovery of costs. This is true, isn't it?"

Jiang Wen: "Anyway, I don't like to listen to this. Whoever likes to talk about it, because I don't think it's nutritious, and it's not a real thing. You say who has big wrists, how can you talk about it?"

Cui Yongyuan: "But this circle likes to talk about this most. Because they think that only by talking like this can they determine a person's status in the film industry and whether your film can really affect the market and the audience."

This conversation between Cui Yongyuan and Jiang Wen is like an emotional exchange between friends, which fully reflects the affinity of Cui's conversation.And through this kind of "homely" conversation, it won the hearts of the audience even more.

After the "Tell the Truth" column and Cui Yongyuan became popular all over the country, a reporter asked Cui Yongyuan if he would feel unbalanced if he became an ordinary person again.Cui Yongyuan said: "So far, I have always felt that I am an ordinary person, and I have never felt that I am superior to anyone. To put it bluntly, there are so many hosts on CCTV, and everyone is a celebrity, but I am in their In this circle, he is definitely an easy-going person, a kind person, a person who has no airs, and a person who is easy to deal with."

When Jing Yidan talked about Cui Yongyuan, he said that he did have the spirit of "one of his own people": "In the office of "Tell the Truth", he opened the door and walked in casually, and he didn't say enthusiastically, 'Please sit down!' 'Drink water' , you will be very comfortable to sit down and chat casually. And Xiao Cui's affinity is regardless of gender, young or old, Amei from our station has expressed the feelings of many girls towards Cui Yongyuan: When Shui Junyi came, she hurriedly straightened her hair Tidying up his clothes, he murmured in his heart, 'Why don't I have willow-leaf eyebrows, why don't I have apricot eyes!' And when Cui Yongyuan came, he should be swaying on the sofa and eating twice-cooked pork. Xiao Cui smiled, like I didn't see your wrinkles or freckles. At this time, you would casually say: 'Brother, what are you laughing at?'”

Subordinates always have a fear of the leader, and there is a psychological gap, so when the subordinates see the leading cadres, they always feel nervous and cautious.At this time, if the leader says a few humorous and decent words, the tense atmosphere will be eased immediately, and the psychological distance between the two parties will be shortened, so that the subordinates can open their thinking gates and confide their true feelings to them.

Another advantage of an approachable way of speaking is that it leaves a "real" impression on people and wins the support and trust of others.

Lincoln, a poor lawyer, and Douglas, a millionaire, once competed for the presidency of the United States.During the election campaign, Douglas was extravagant. Everywhere he went, 32 cannons would be fired, and the band would play music. The momentum was unprecedented.Douglas also threatened to say: "I want to let the country guy Lincoln smell my aristocratic taste."

Lincoln, on the other hand, calmly bought a ticket and took a train to give speeches all over the country.Every time he arrived at a station, he boarded the horse-drawn cart that his friends prepared for him and made a campaign speech: "Many people wrote to ask me how much property I have. In fact, I only have one wife and three sons, but They are all invaluable. In addition, I also rent an office with a desk, three chairs, and a large bookshelf in the corner. The books on the shelf are worth reading for each of us. I am poor and thin , the face is also very long, and I will not gain weight, I really have nothing to rely on, the only one I can rely on is you."

Speaking in an approachable way is one of the most powerful weapons of influence.The reason why Lincoln was able to win the election in the end should largely be attributed to his humility and approachable way of speaking, and Douglas's domineering and excessive self-expression further brought out Lincoln's rare qualities.

When we watch some talk shows, we can’t help feeling like this: the talk shows have nothing to talk about.Because although these programs are dressed in the "cloak" of conversation, in fact, the host asks questions one after another according to the pre-set questions, while the guests answer them one by one.The entire "conversation" process is like a rigid machine, without the slightest vividness at all.

Since it is a chat, there should be no sense of distance between each other, nor should there be inequality in status.The host, guests and audience should all be equal.

Plain and friendly language will shorten the psychological distance between people.If you are a very easy-going person, then in the process of talking with people, the door of other people's emotions will be opened to you; when you need help, others will sincerely extend their hands to you.

When speaking, the tone and tone of voice are softer, and when you greet people with a smile, you can show that a person is kind, easy-going and approachable.

(End of this chapter)

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