Harvard Emotional Intelligence Class

Chapter 83 Be on par with the elites with high emotional intelligence in the world's top 500 companies (4)
A senior boss once said: The subordinates who request the boss are higher than the subordinates who obey the boss. It is a skill to change from passive to active. It not only reflects the work enthusiasm and initiative of the subordinates, but also increases the awareness of the boss. own chance.This way of working has become more and more valued by modern bosses and subordinates.

3.Actively cooperate with flawed bosses

We live in an age where science, culture and technology are developing rapidly.Some bosses have a poor cultural foundation and lack professional knowledge.Such a boss does not have a high position in the minds of subordinates, and the more he is like this, the more sensitive he is to the subordinates' reactions.You may wish to learn from his years of management experience, make up for his lack of professional knowledge with your wisdom and ability, and actively offer suggestions and suggestions while obeying his decision. Give full play to your talents, the hero has a place to use, and become the right-hand man of the boss. The boss will not only remember you, but also appreciate you.

4.show intelligence in obedience

Bosses very much reproduce those talented "expert" subordinates.Therefore, whether they obey or not directly determines the level and quality of the decision-making execution of the boss.Therefore, if you are really capable and want to give full play to your ingenuity, you should conscientiously perform the tasks assigned by your boss, skillfully make up for the mistakes of your boss, and show your extraordinary talent in obedience.Wisdom and skillful work will make you a heavy weight on the boss's psychological balance.

5.Ask for instructions in key places
Smart subordinates are good at asking their superiors for instructions and reporting frequently when dealing with key issues, soliciting his opinions and opinions, and integrating their superiors' ideas into their own affairs.Asking for more instructions at key points is a good way for subordinates to take the initiative to win over their superiors, and it is also a prerequisite for subordinates to do their jobs well.

The authority of the boss is mainly to grasp the overall situation of the work and grasp the key links.No matter how capable and energetic a leader is, it is impossible to pay attention to all things and places in his jurisdiction.Some very methodical leaders always free themselves from many complicated and specific affairs, and specialize in macro management and control of key links.Therefore, these places become areas of concern and sensitivity for leaders.Many people don't understand the psychology of leaders, making their inquiries aimless, unable to grasp the key points, never making decisions on their own, and pushing everything to the leaders, which adds to the burden on the leaders.It can be seen that it is not wise to ask the leader for instructions on everything, no matter how big or small, because insignificant things will make him feel that his authority has been reduced.Therefore, the questions asked for instructions must be critical and valuable, so that leaders can better feel and understand the validity and value of their own power.

(No.14 Cultivate the spirit of taking risks

Successful people often dare to take risks and risk the world's dissatisfaction, so as to achieve things that others cannot achieve.As Carnegie said: "For a career that has the possibility of losing everything, it is foolhardy to bet your life savings. Although you have no experience and feel uneasy, but you challenge a job with new possibilities, that is An act of courage."

Many students at Harvard are noble children, but they are not lacking in adventurous spirit at all, and they are more courageous to face challenges than others.

Members of the Harvard Business School often ask themselves who makes the most of their careers, and the answer is "adventurous people."

Dare to take risks is one of the common characteristics of people with high emotional intelligence.

★Business empire created with $500
An old country doctor came to a pharmacy in a carriage, carrying with him an ordinary copper kettle.The clerk at the pharmacy bought the copper jug ​​and a note for $500.The note is a recipe for an ancient and magical drink.That $500 was all the capital his family depended on for their survival. Doing so would be a fight to the death!The boy's desperate and brave adventure finally brought him an unparalleled business empire!It has branches all over the world, and as long as there are human beings, this product is sold.It has generated billions of dollars in tax revenue, employed countless people, and now, this ancient copper pot and ancient recipe has become a well-known myth!This business empire is - Coca-Cola!
do you want to make $1000

Fuller, a black rich man, was a soap salesman when he started his business. Later, the soap company he worked for was going to be auctioned for $15.He decided to buy the company, for which he paid all of his savings over the years—$2 as a deposit.In the remaining 5 days, he must make up the remaining 10 US dollars, otherwise, he will lose the security deposit he has paid.

He borrowed part of the money from personal friends, and credit companies and investment banks also gave him some assistance.On the eve of the tenth day, he had scraped together $10—that is, the last $11—and Fuller had exhausted every conceivable source of credit!At this time, the $5 is like a ruthless broken bridge, lying in front of this brave entrepreneurial lion!Fowler was not timid. He drove all over Chicago's 10000st Street.At 10000 o'clock in the middle of the night, when he stepped into the only investment firm with lights on, he encouraged himself to be brave. "Do you want to make $6?" Fuller asked bluntly.

"Of course!" The investor was taken aback by this late-night visitor.

"Then give me a check for $0000, and I will pay you $1000 in interest when I repay it." When Fuller walked out of the office, there was already a check for $10000 in his coat pocket.Since then, relying on his extraordinary courage and adventurous spirit, Fuller soon owned many companies and became a famous American entrepreneur. ★
All successful entrepreneurs in the world are adventurers—the courage to face everything and the adventurous spirit to overcome everything make them the most outstanding and enviable people in the world!
Whether it is the workplace that must be faced, or the journey of exploring life, what is the wealth that a person should have the most?Be fearless!Afraid of other people's faces, afraid of being hit by one's self-esteem, afraid of losing face in front of colleagues... The result of timidity is that nothing is achieved and nothing is left.Although the outcome of things is often unpredictable, there will never be any progress if you are cowardly, and there is hope for bravery!And try it bravely, you will find that there are many things you can do, and you can do them well!
(No.15, be considerate

★ Serve customers from the heart

Oda Chie is a receptionist in the sales department of Japan's Sony Corporation, and is mainly responsible for ordering air tickets and bus tickets for the guests.With the continuous expansion of her business, she often has to order a round-trip bus ticket between Tokyo and Osaka for the president of a large American company.Later, the president discovered a very interesting phenomenon: every time he went to Osaka, his seat was always next to the window on the right, and when he returned to Tokyo, he always sat on the window on the left. "Won't it always be this good luck?" Because then he can easily see the beautiful Mount Fuji when he looks up.The president was puzzled by this, and then asked Oda Chie with great interest. "Oh, that's right," Oda Chie explained with a smile, "When you go to Osaka by car, the most famous Mount Fuji in Japan is on the right side of the car. According to my observation, foreigners like the magnificent view of Mount Fuji very much. The seats are just the opposite, so every time I specially reserve a seat for you with a view of Mount Fuji." The American president was very moved and praised sincerely: "Thank you, you are such an excellent employee!" Thank you for your compliment! This is completely my duty!" Oda Chie replied with a smile.After being shocked, the president said to Chie Oda's boss: "The employees of your company have thought of such a small matter so thoughtfully, so there is no doubt that your company will do its best for the big business. With you I can rest assured about the cooperation!" To Chie Oda's surprise, the president quickly increased the trade volume from 500 million US dollars to 2000 million US dollars, and she was promoted to the supervisor of the reception department. ★
Entrepreneurs of the world's top 500 hope that their employees can be empathetic and understand their intentions accurately.Only in this way, the enterprise will be harmonious and the work efficiency will be higher.Most empathetic employees can do their work meticulously, and material rewards or opportunities for promotion will naturally accompany them!An empathetic employee is more likely to gain the recognition of colleagues, the appreciation of the president and the trust of customers, because he can work happily, actively and creatively, and it can push you from ordinary to outstanding in no time!What's more valuable, the enterprise team composed of empathetic employees will also be full of vitality and cohesion, so that the entire enterprise will have strong combat effectiveness and competitiveness!

(No.16, be proactive and have dreams
★Full of hope for the future
Konosuke Matsushita's family was very poor when he was young. In 1917, he, his wife and brother-in-law transformed their house into a factory, and began to independently develop and operate electric light sockets.But their severance pay and savings combined are less than 100 yuan, and they don't even have the ability to buy a machine.Still, he devoted himself persistently. "Once you choose, you will never turn back", this is his personality.Persistence is victory, and he believes he can succeed.Later, two more collaborators came, and the development work gradually got on the right track.However, the products they worked so hard to produce broke their legs, but only sold 100 pieces, and the total amount was less than 10 yuan.Konosuke Matsushita's desperate business failed.The two collaborators also went to fend for themselves, and he sent all his and his wife's clothes to the pawn shop.However, at this time, he still regarded his bad luck as a gift from God, and he still actively promoted his products.Finally, he received an order.He worked hard day and night, using the skillful hands he had acquired as a child as an apprentice to complete the work within the stipulated deadline.

Although the first successful business income was only 160 yuan, he felt a heavy weight.Then, orders came in... Matsushita Konosuke said: "In my life, any negativity and pessimism are enough to kill Matsushita. When the company encounters difficulties, I alone must be able to cope with it. No. Fortunately, I have many employees who stand with me from the beginning to the end. With the joint efforts of everyone, the company was able to seize the opportunity and get out of the predicament." "People who lack enthusiasm and initiative at work, Must be pessimistic people. Such people tend to be unemployed for most of their lives unless they have a very prominent family, and even then God waits for him with a stick on the corner of the street Pessimism and negativity are the biggest killers of success. Opportunities will never come to him!" Not only for business leaders, but even for ordinary employees, optimism and positive enterprising spirit are also essential.So far, Panasonic's recruiters still put "proactive and optimistic" at the top of the necessary conditions for employees. ★
When Microsoft is recruiting employees, people who are aggressive and dreamy are the most popular type of people.For those who are timid, conservative, and negative, even if he is talented, Microsoft will firmly not hire him.Passive people are most likely to be influenced by the environment. In the autumn season, they are happy; in the gloomy and gloomy days, they are listless.Proactive people have their own space in their hearts, and changes in the environment will not have much effect on them, and their mood is in their own hands.A dull, dull, and conventional person cannot survive in the fierce competition, because no company needs him.

(No.17 Know how to save money
Now, our country is engaged in "conservation" from top to bottom, and we must build a "conservation-oriented society".The emotional intelligence of our national leaders is definitely high, right?Leaders have advocated saving, so what are we still hesitating about?Countries, enterprises, and individuals all need to save; saving is one of the necessary qualities for people with high emotional intelligence.

★ Jack who doesn't know how to save money
After Jack graduated, he was lucky enough to become an employee of Ford, one of the world's top 500 companies.The working environment here is good, the salary is good, and there are many opportunities for promotion.Jack worked very hard and achieved results quickly.At the end of the year, he was summoned by his boss, and he couldn't help feeling hopeful.So, he sat upright and waited for the good news. "Jack, your work situation this year is very good. However, in order to control costs, the company has to tighten its personnel. This is a last resort. I hope you can understand. According to the regulations, you can receive three months of unemployment benefits. I believe You can quickly find a better job."

He was stunned by the sudden blow, a little overwhelmed, and even wondered if he had heard it wrong, so he boldly asked: "You mean to say that I was fired? What mistake did I make? Is it because I don’t work hard or I’m not capable enough?” “Please don’t get excited, the company can select you from hundreds of applicants, it can be seen that your personal ability is not a problem, and you work very hard. But it’s a pity Yes, you don’t regard yourself as a member of the company.” Then, the boss took out a document: “According to my observation and records, your business trip cost in a year is 30% higher than that of similar employees. %. It can be seen from your reimbursement documents that you have never taken the subway transportation that is more convenient and faster than taxis, and you have never eaten the free breakfast provided by the hotel for every staying guest. In addition, you are in the office supplies The utilization rate of the aspect is almost twice that of others, and the work reports you gave me are all typed on brand new printing paper..." According to ordinary people's thinking, Jack is hardworking and capable. , What's the point of wasting it?But from Ford's point of view, it's the exact opposite.Ford has been able to rank among the top 500 companies in the world for many consecutive years. The secret of its success is "high quality and low price" - its products must be cheaper than other manufacturers.It is this small difference that allows them to beat their competitors and win the favor of customers. ★
Panasonic Group, one of the world's top 500 companies, has a strict rule: there is a piece of paper with several horizontal lines on the front of the envelope used internally; when it is used for the first time, the name of the recipient is written on the first line, , obliterate the name of the last recipient, and write the recipient's name on the second line.At Panasonic, write a note or write something down, and if you waste new paper, you will be criticized immediately.Even the notebook used by the chairman of the company is bound with used paper.Also, the electric lights that are not in use in the company must be turned off, otherwise they will be punished by the administrative department.If an employee forgets to turn off the light three times in a row, the HR department will consider dismissing this person.

The strength of the enterprise is strong, and the waste of one employee is just a drop in the bucket for the entire company, but if the company's tens of thousands or even hundreds of thousands of employees are wasted, these inadvertent "flows" will be a huge sum of money. asset.Therefore, enterprises pay more attention to the cultivation of frugal habits of employees.If someone dares to violate this principle, the result will inevitably be punished by the company, or even abandoned.

Learn to adjust your mentality, adapt to changes, be good at finding problems, distinguish between public and private, know how to keep company secrets, cultivate a creative spirit, don’t be easily satisfied, don’t wait, take active actions, take your responsibilities, be honest and punctual, and do things in a down-to-earth manner , know how to be grateful, you must keep learning, learn to obey the art, cultivate the spirit of taking risks, be understanding, be proactive, have dreams, and know how to save—these seventeen are from the elites with high EQ in the world's top 500 companies. pearl, have you caught it?Grab them and you will achieve your high EQ and great career! !
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