The psychology of the aura that makes your heart strong

Chapter 18 Influence is aura force, super prestige condenses super aura

Establish a good leadership image

Using punishment to correct the wrong leadership of subordinates will not leave a good impression on subordinates. At this time, it is only possible to establish a good image by changing the method.

First of all, remember: if you want to punish, you must punish appropriately and not too heavy.Before you punish an employee, double-check all the evidence and facts you have.See if it's enough to have a formal conversation with the person who made the mistake, and if anything needs to be added.However, once you make up your mind to punish him, you have to remind yourself: the sole purpose of punishment is to correct mistakes, not anything else.There must be no mentality of punishing for punishment or punishing for revenge.This attitude towards the erring is no different in business, in industry, or in the judiciary.When you have an incorrect attitude, the person being punished will feel unfair to him, which creates various hidden dangers for the company.

Here is an example.One factory uses a policy of punishment for punishment's sake, and the management is very dogmatic.Production workers resented their supervisors, vandalism was commonplace, theft was commonplace, and the factories were so disorganized that loyalty simply didn't exist.In fact, if the factory had adopted a humane approach to its production workers, the factory's profits could have easily doubled, and possibly more.

Here's another suggestion: let the person who made the mistake choose their own punishment plan.This method can be generalized.Ask the erring person first what he should do in such a situation, and you will be surprised to find that in most cases he takes reality seriously.100 times out of 99, they will punish themselves harder than you will punish them.In this way, when you announce the punishment for him, he will be overjoyed, he will be grateful, and will regard you as a benefactor.Even for someone who underestimates the seriousness of his mistake, you have to deal with it, you can tell him you are sorry, and punish him not according to your emotional thinking, but according to According to relevant regulations, such punishment must be given.You have to explain the reasons for the punishment clearly, and make it well-founded. Even if the punishment for him is heavier than he thinks, as long as you can explain the reasons fully and correct your attitude, he will usually accept it with a high attitude. down.After all, this kind of situation rarely happens, and most people estimate the punishment for themselves will be heavier than the punishment you want to give him.

During the meeting, all you have to do is emphasize the benefits gained.It's far less effective to ask people to do something just by issuing orders, especially when you want a person to change his behavior or correct his mistakes , it becomes more prominent.Then, offer genuine praise for the person's work and end the session with words of praise.You can't end your meeting with someone who sounds unpleasant, doesn't say something that is depressing, and doesn't call it an ideal meeting, even if it's reassured with criticism.

Correcting a man's mistakes should give him the impression of being helped, not criticized.Therefore, when you correct a person's mistakes, you should be kind and helpful to others, not criticizing or making things difficult for others.As an outstanding management scientist said: "There are two headaches, one is climbing stairs, and the other is managing people." If you can gently pat the back of the person you are talking to at the end of the conversation Back, you will leave a friendly impression, he will feel warm, and will leave a better impression of this conversation.Only when you have a good impression in the hearts of your subordinates, will they accept you from the bottom of their hearts and correct their mistakes smoothly.

Demonstrate the leadership's broad mind

As a leader, an important reappearance is to have a broad mind, not only to be able to tolerate the mistakes made by subordinates for a while, but also to tolerate the disrespect behavior of subordinates towards themselves.Good leaders express an image of kindness, graciousness, and low anger.Inclusion is a charisma that enhances a leader's personal image.

In the enterprise, there are not only bosses who just criticize their subordinates a little, but they are resisted by everyone, and there are also bosses who scold their subordinates as soon as they open their mouths, but are still loved by their subordinates.As a boss, in order to enable subordinates to develop their strengths and drive the entire group upward, the prerequisite is to become a loved one.This requires the supervisor to do the following:

First of all, be familiar with the work.If your subordinates have such an impression of you, hope to accept your guidance, and want to follow you, then you must be deeply respected.As for the behavior of inviting subordinates to drink and giving gifts to subordinates, it is unnecessary.

Second, maintain a pleasant expression.Everyone wants to talk to a boss who always smiles.In this case, your subordinate will offer information even if you don't ask for it.The influence of your body language, such as posture and attitude, cannot be ignored.If you can always maintain the right behavior, it will lead you to success invisibly.If you always have a smile on your face, you will naturally feel very happy and feel better physically and mentally.Many sports players have expressed similar views: "I will imagine myself winning the championship before an important game. In this way, the strength will immediately flow up like a spring."

Again, listen carefully to the opinions of your subordinates.Especially constructive opinions should be paid more attention to and listened to attentively.If it is a good idea and can be put into practice, no matter how trivial the subordinate's suggestion is, it must be adopted concretely.At this time, the subordinate will be very happy because his opinion is adopted. Even if this subordinate has been blamed by you for other incidents, he will pay more attention to you and develop respect.If the boss attaches great importance to the work proposal of the subordinate and expresses a high degree of concern regardless of success or failure, the subordinate will thank the boss and feel that all the hard work has been rewarded.

Finally, do not insist on perfection.When the boss explains the tasks of the subordinates, he should say: "Take the method you think is the most appropriate." Even if the results obtained by the subordinates are not very satisfactory, the boss should also correct their shortcomings with heart.Usually, the boss will assign tasks that are slightly beyond the ability of the subordinates to him. Therefore, capable subordinates will be assigned to tasks with higher difficulty; subordinates with slightly less ability will be assigned to tasks that are equivalent to their abilities.If the task is not achieved, the boss must judge fairly regardless of whether the subordinate's ability is good or bad.But if you think that because the task assigned to him is difficult, there is nothing you can do about it if you fail, then you are making a big mistake, because then your original intention of trusting him to give him the harder work will appear to be in vain. Meaningless.

The boss must be tolerant of his subordinates, and cannot neglect to give proper affirmation to subordinates who have failed.Although the tasks of the subordinates fail, but do not ignore the efforts made by the subordinates at work, and give proper evaluation.At this time, it is essential to support the subordinates who are not capable.If you remain complacent and stagnate, the whole team may be eliminated due to low standards.Therefore, we must not just stop at the original position.In this competitive society, personal sentimentality is not allowed.

You are loyal to the company and concentrate on your work. When you are struggling with all your strength, if you find that some of your subordinates cannot keep up with the pace, you must make a decision immediately.You have to try your best to ask him to move forward at the same speed as everyone else.Because of your eagerness, you will reprimand and encourage him. If he still cannot grow, you have to transfer him to another position.Such a well-intentioned effort may not be beneficial to him.

When you communicate this decision to your subordinates, it must be simple and clear.If you act reluctant and say unnecessary things, you will hurt him instead.If the subordinate can understand the general situation, there is no problem; if the subordinate suffers a great blow and appears depressed, you should not easily show sympathy.At this time, you should express with a sudden attitude: "The new job may be more suitable for you, so use your energy to break out of this world!"

You can't get entangled with your subordinates, but you have to sprint forward with all your strength.If you hear that your subordinate has been unable to make a comeback due to job transfer, I hope you have a kind heart and wish him sincerely. I believe your sincerity will make him feel it.

Enhance your charisma
Charismatic leaders are charismatic, and charismatic leaders are often charismatic. The two are interlinked.

Bosses should understand the truth that, in the final analysis, enterprise competition is the competition of talents.If a boss has a group of elite soldiers under his command, he will have the strength to compete in the market.In this sense, how the boss enhances his cohesion among employees becomes the key.At least, the boss should attach great importance to the following aspects:

First, pay attention to listening to the current business situation reported by employees to you, and don't act superior in front of employees.Let employees love listening to you and let them know that you love them reporting back to you.At this time, many operating rules and systems must be repeatedly told to employees.You can't expect your employees to obey them consciously and naturally without saying a word.Of course, in addition to exhorting you, you must show that you trust your employees and their ability to do things.

Second, the boss should take the initiative to listen to the opinions and opinions of others, and cannot think that he is always right.In fact, employees always hope that their ingenuity will be appreciated by their bosses. Sometimes what they say is not just talking, but the result of many days of thinking.Truth is often in the hands of the masses.

Third, bosses should assist employees.The boss can't think that the employee should work for you after getting the salary. This is inappropriate. As long as it is necessary, the boss should condescend to help his subordinates. The only purpose is to achieve the work goal smoothly.Some bosses don't know if their subordinates are competent.This kind of boss often thinks that whether they are doing well or not is their problem, not their own.The correct attitude should be that when the boss finds that someone has not done a good job, he should take it as his own work and help his subordinates to achieve results.

Fourth, the boss must know what his subordinates expect of him, and even understand the inner world of these employees.This is the job of the boss.The boss should always tell his subordinates what he expects of them, and he should also be clear about what the subordinates expect of him. In this way, the goals of both parties are consistent and there is no misunderstanding.At the same time, we must have full confidence in our subordinates. No matter how difficult we encounter, first of all, we must not be discouraged, and second, we must give more encouragement to employees so that they can work with confidence and create miracles together.

Fifth, pay attention to the progress of subordinates' work.Don't think that if your subordinates do well, it means that you are a good leader; if your subordinates do not do well, it is not your fault.In fact, the boss should clearly tell the subordinates whether they are doing well or not.They need to be recognized for their achievements, and they have to be given a chance to correct their mistakes when they make mistakes.Don't put too much emphasis on "name" and think that many work results are your own credit.Bosses should be modest and regard performance as the result of brainstorming and teamwork.

Sixth, use your brain to come up with a method that is good for everyone, instead of stubbornly thinking that the method you have established is the best method.The method that works for everyone is the most effective method that increases the productivity of each employee.Be open to opinions.

A charismatic boss or superior will be successful in everything; but a boss or superior without charisma will be unable to move forward.In a word, leaders must have charisma!Who will respect a leader who has lost his charisma, trust him, and listen to his orders?Carl Jack of Yale University in the United States believes in the book "The Charm of Leaders Controlling People": "A good personality itself is the charm of controlling people." It can be seen that business leaders should create a good self-image in front of their subordinates, improve their personality charm, and fully Demonstrate intelligence and management ability to win the respect of subordinates, and avoid damaging self-image with disgraceful things and being left out by subordinates.

Show your leadership qualities
Whether it is highlighting personality or creating details, we are all working towards a big goal: to break out from the crowd and become a person with certain influence.

In any group, there will always be a person who has the ability to persuade and guide others. He may not hold real power, but he already has the demeanor of a leader.For example, those heroes in troubled times have always been the core of the crowd.Zhu Yuanzhang, the founding emperor of the Ming Dynasty, was the "king" among a group of children even though he played house games when he was a child.In the late Qing Dynasty, Hu Xueyan, a red-capped businessman who was extremely wealthy, did not come from a noble background. He worked hard from the bottom, but his collaborators were all his followers.

Where does this power come from?
Establishing one's own authoritative image in a group does not happen overnight.When it comes to demeanor, two things are crucial: confidence and enthusiasm.

Have you ever been confused like this: Why does the same suggestion have completely different effects when spoken from your mouth and from his mouth?In some cases, why can't you, who has more outstanding talents than him, be recognized by everyone like him?
Some people, when faced with problems at work, obviously have their own opinions, but after thinking about it, hesitate, and regret it when other colleagues raise it.Missing it again and again made me lose a lot of performance opportunities.There are also some people who are always ambiguous in their speech. It is obviously a correct opinion, but it makes others feel vague, which will also make others doubt their authority.

There is a salesman in a company, whenever he talks about business with customers, the customer's reaction is very cold, even when he introduces products, the customer seems absent-minded.He was troubled by this.A friend smiled after hearing his grievances, and pointed out that his problem was that he was too humble, actually too humble.In the eyes of customers, he has no confidence in himself, let alone in the product.He acted like he was courting his customers, and promoting his product was like asking for a handout.A friend told him: "If you want others to value you, you must first value yourself. You must be full of confidence and enthusiasm, and let the other party feel that you are a person worthy of attention. Your product is very important to him. Opportunity will be an irreparable loss to him." After seriously considering what his friend said, he worked hard to improve, and since then, his work has become better and better.

In real life, the low profile of the little people has become a habit, so their words and deeds are all imprinted with humility.We are not saying that humility is inappropriate, but it should be noted that in the eyes of people who don't know your strength, excessive humility will make you always look like an insignificant person.

If you are always looking at other people's faces, you can only make his head look higher and higher.

The best self-promoters in the world are politicians, and public speaking is their main means of expressing themselves.In their view, there is no indistinguishable thing in the world, and even ambiguity is impossible. They always speak clearly and confidently.Tens of thousands of listeners were infected by them and became their strong supporters.

You are capable and powerful, but it is meaningless to know only yourself. What is important is to be recognized by the public and give you a platform to play.

In the July 2000 issue of Forbes magazine, its cover story described a Chinese entrepreneur as follows: deep-sunken cheekbones, twisted hair, mischievous grin, and the appearance of a 7-foot-tall, 5-pound urchin.

However, it was such a strange person who was the first to explore the commercial use of the Internet in China, and was therefore called Mr. Internet (Mr. Internet) by foreign media.He founded the world's largest electronic trading website, even in his sleep, Alibaba has a daily income of 100 million yuan.

He has an ordinary name, he has created an extraordinary life, he is Jack Ma.

In 1995, Jack Ma, who was still a young teacher, began to think deeply about his life.He believes that he is the kind of person who dares to try and take risks, and he is good at talking, has strong communication skills, and is eager to do challenging work. He is not suitable for a teacher with a stable job. Self-employment is more in line with his personality.So, he voluntarily resigned.

On March 1999, 3, Alibaba was born in Ma Yun's home in Hangzhou.After several months of preparation and construction, www.alibaba.com appeared on the Internet.Once spread to ten, ten spread to hundreds, Alibaba.com has become famous in the business circle.But Jack Ma knows that Alibaba is facing a huge strategic choice - domestic e-commerce is still immature, and only by using the e-commerce concept that has been deeply rooted in the hearts of the people in developed countries to serve foreign trade can it obtain huge profits.Therefore, Jack Ma decided to use his persuasive eloquence to conquer the world.

From 1999 to 2000, Ma Yun flew in the air non-stop like a big bird. He participated in all business forums around the world, especially in economically developed countries, to deliver crazy speeches and use his superhuman oratory talent to publicize His world's first e-commerce idea promoted Alibaba.He believes that he is a never-ending engine, a promotional machine.

He can go to Europe three times in a month and travel to seven countries in a week.Everywhere he goes, he always speaks non-stop. He gives live speeches on the BBC (British Broadcasting Corporation), lectures at MIT, Wharton School of Business, and Harvard University, world-renowned institutions of higher learning, and at the "World Economic Forum" "Speech, speaking at the Asian Business Association.He waved his finger like dry wood, and said loudly to the audience: "The e-commerce model will eventually change the business methods of tens of millions of businessmen around the world, and thus change the lives of billions of people around the world!" Harvard and the president of Nokia debated on the same stage and won a standing ovation from thousands of people in the audience.The weird appearance, eloquent and provocative eloquence, and business ideas beyond the world are integrated in this seemingly thin and weak Chinese, and the audience is all surprised.

Speaking of beautiful words such as leadership, self-confidence, and appeal, we tend to associate them with those tall and handsome characters.The emergence of Ma Yun completely subverted this concept.Because he believes that what he is doing is the most potential business in the world, Jack Ma is enthusiastic and even arrogant. This enthusiasm infected the audience, and everyone became enthusiastic together, pushing Alibaba's e-commerce business to the peak.

No matter how powerful Ma Yun is, he must have difficulties in starting a business and technical difficulties, but he has the ability to press down all these problems, and only put on the table the strategic thinking and unlimited development prospects.This is not a kind of deception. In fact, successful people always focus on the bright side. For those who do not take difficulties as one thing, difficulties are always temporary.In the process of actual operation, this kind of confidence is enough to motivate oneself and mobilize the enthusiasm of relevant personnel.

What kind of person you eventually become is what you do, not what you say.However, if you make people frown when you say it, no matter whether you are selling knowledge, skills or a certain commodity, no one will be interested.

Practice super courage and endurance
For a leader, in addition to professional knowledge and work attitude, he must surpass all his subordinates in terms of mental and physical endurance and set an example for them.

Endurance is part of physical fitness, and you must have the ability to see through to the end no matter what happens.Endurance is a sign of good health and mental vigor.It is also a personal quality that is necessary for you to be a leader of others and to achieve excellent mastery of people.

In fact, endurance is closely related to courage. It is the ability to persevere to the end when the situation is really serious.Endurance can also be thought of as the physical and mental stamina required to endure pain, fatigue, hardship, and even criticism.

As one movie star put it: "Patience and courage go hand in hand. Lack of endurance is almost lack of courage. To pursue a career in acting, you must have the physical stamina and mental stamina to develop Your stamina. Sometimes a person can be mistaken for a coward and a loser because of his lack of stamina and lack of stamina.” Truth be told, sometimes you may not need to be as physically fit as some People are as full of endurance as they show at work. However, whether you show it or not, work still requires you to pay a lot of adrenaline and blood sugar to persevere. No matter what obstacles and difficulties you encounter, you You have to stick to it to the end.

To gain mental and physical endurance, you must follow these guidelines:

First, don't indulge in activities that affect your physical and mental health.Smoking and drinking, for example, affect your health, if not with certainty, at least they can affect the proper functioning of certain systems in your body.Scientific research has proved that smoking and drinking excessively can reduce the body's endurance and ability to think clearly, and also affect the brain's ability to function normally, which will eventually lead to severe deterioration of physical and mental strength, and it will become more and more serious.Few people who smoke or drink to excess become successful executives.In fact, quite a few successful executives have fallen from high leadership or responsible positions because of alcohol addiction.

We believe that it is impossible for your brain to think and function normally when your body's endurance, your health, and even your life are out of order, whether caused by smoking or drinking, or Caused by some other reasons.You might as well give it a try and see if you can make a correct decision when you feel unwell.

Second, developing the habit of physical activity helps strengthen your physique.For those who sit in the office, aerobic exercise seems to be the most suitable.No matter what type of physical exercise, as long as you can persevere, it will strengthen your physique, and using the principle of overload can also increase your endurance.The principle of overloading has long been proved by practice. The development and improvement of muscles depends on the pressure you increase on the muscles. If you expect continuous improvement, the pressure on the muscles must also be continuously increased as the ability continues to increase. Increase.

Third, learn a sport that you can play alone and enjoy in your old age.Like basketball, tennis, and volleyball, although they are good sports, they cannot be played alone, and it is inconvenient for them to play when they are old.However, bowling and fishing are sports that can be shared with other people and enjoyed alone.

The best kind of exercise you can do alone is walking, especially as you get older.Many health care authorities recommend that vigorous brisk walking is more effective than leisurely slow walking for keeping in shape, and you should walk for at least 20 minutes each time, no less than three times a week.

Fourth, test your mental endurance by constantly forcing yourself to do some intense mental work.Pushing yourself to work when you're exhausted and your energy is drained is the only way to learn to keep working under extreme stress.To learn this principle of overloading is also necessary, and to complete various tasks with your best physical and mental state is usually the best test of your endurance, and it is also a way to maintain courage and endurance.

Always maintain courage and endurance, so that even those young and strong subordinates will not dare to underestimate you, but will admire you from the bottom of their hearts.

Salesmen also need an aura, which can make customers buy their products willingly.Almost everyone who is engaged in sales has this experience: "If I have a strong enough aura, I will be able to complete this job more smoothly." In the sales industry, excellent salesmen are very strong, They can guide customers' thinking, make demands, dare to ask questions, ask some questions that are conducive to the transaction, and ask some "penetrating" questions.Their strength comes from their win-win thinking, that is, they are not seeking customers, but helping customers.

(End of this chapter)