How to deal with bosses and employees

Chapter 10 How to be a Competent Boss - Basic Common Sense and Elements of Management (10)

[-]. To be a role model for employees, it is even more important at critical moments
Take the lead and share weal and woe

In addition to being restricted by the rules and regulations, the behavior of employees cannot be ignored.Leaders who are good at management are those who use their actual actions to set an example for employees.As the saying goes, "Teaching by example is more important than teaching by words."

1. The power of role models is two-way and infinite

As the boss of the company, if you require employees to go to work on time, should you, as the boss, set an example?The answer is yes.

Many of my classmates have now become white-collar workers in foreign-funded enterprises. Whenever they talk about work-related topics in class reunions, without exception, they will show their admiration for the high professionalism of foreign managers.Despite their high positions, these foreign managers, even the presidents, have not relaxed their requirements in the slightest. They are exemplary and impeccable in abiding by the company's various systems.The effect of their doing so is that they not only maintain the image of the company and their own image, but also subtly imply something to the employees through this silent language-that is the power of role models.

In our company, it is often the senior managers, or even the boss himself, who take the lead in undermining the corporate system. Ordinary employees, though they can't say anything, will follow suit whenever they have the opportunity.

2. At critical moments, the boss should take the lead and share weal and woe with the employees

To make the enterprise form a cohesive force, the boss must have appeal and appeal.And this depends on the boss being able to share weal and woe with the employees at certain critical moments, especially in times of crisis. At this time, the personality charm embodied by the boss will play an incomparably huge role.

Case story:

In June 1994, a disaster came to Galanz.The turbulent flood of the Pearl River made the Galanz factory area a vast ocean overnight. The high-precision instruments worth tens of millions of yuan were almost turned into scrap copper and rotten iron due to continuous soaking in water, and the down products and various raw materials worth tens of millions of yuan were destroyed. Flood damage.In the face of sudden natural disasters, every Galanz person is heartbroken to see his family business that he has worked so hard for more than ten years being soaked in the water.

At this time, Liang Qingde, the founder of Galanz, who is honored as "Uncle De", did not complain about others. He knew that if he lost confidence at this time, the entire factory would soon collapse completely.In order to get rid of the deep water in the factory area, Liang Qingde was the first to jump into the water to divert and divert the water.For an old man who is nearly [-] years old, this means a kind of spirit, a kind of persistence, a kind of belief, and even more a kind of strength.

Seeing the old man gritted his teeth and persisted in his work in the flood, all the workers in the factory were moved and shocked, and no one left the factory.Under the influence of this kind of perseverance and the strength of personality, everyone wiped away their tears and began to rebuild their homes.

This is how the miracle happened, and some factories resumed production on the third day after the flood.In this flood, Galanz did not dismiss a single employee, let alone a penny of wages owed to the employees.

Today, Galanz has become a world-renowned home appliance company, and its leader has been replaced by the son of "Uncle De", but the scene where "Uncle De" took the lead in jumping into the stagnant water has always encouraged and inspired the new generation of Galanz People continue to push Galanz's business to new heights.

Comments:

One leaf falls and you know autumn.Through the behavior of employees, you can see what kind of person the boss of the company is.Because the behavior of employees is to a large extent learning and imitating their bosses, or being guided or encouraged by similar behaviors of their bosses.I have seen the front-line service personnel of some enterprises quarreling with customers, and even saw service personnel (or salespersons) satirizing, sarcasm, and even cursing and insulting customers. At this time, I will realize reflexively, The boss of this company must be ten times more fierce than this employee.Next, I will immediately remember the name of this company, and I will never buy the company's products or services for the company.

Why do security guards from property management companies injure property owners?Why do supermarket employees search the identity of customers?Shouldn't we reflect on this: Does the problem lie with the grassroots employees or with the bosses of the company?

(End of this chapter)