1000 Business Lessons Every Businessman Must Know
Chapter 84 Establishing Prestige: The Boss Must Do What He Says
Chapter 84 Establishing Prestige: The Boss Must Do What He Says
685. Say something, make sense
Speaking as a leader is not a random conversation, but a very important communication activity. No matter what the occasion is, what the leader says must be meaningful and reasonable, so that people can be more convincing .
If the boss speaks with substance and reason, he must pay attention to the following points:
1. Speak with emotion
Before the leader speaks, he must adjust his emotions to give people a shrewd and capable impression.Only in this way can you be full of self-confidence, and at the same time win the trust of the listener, so that you can make what you say have weight.
2. Have courage and never be stage fright
Many people are afraid to speak up because they think they will make a fool of themselves.If you believe in your abilities, in your preparation, and in the support of your subordinates, then stop being shy and speak up.
3. Clear thinking and clear expression
If you are going to say a, b, c in order, then, without letting anything interfere with your train of thought, say a first, then b, and finally c.
4. Learn to communicate with your audience
Speech is a two-way communication, even if it's just you talking.A good leader will also observe the listener's expression and emotional changes when he speaks, so as to judge the effect of his words, and will make corresponding adjustments and improvements.Therefore, you must learn to communicate with the listener and pay attention to the feedback from the listener at any time, so that what you say will have the desired effect.
686. Make Subordinates Believe and Convince
Leaders use language to establish their prestige. In layman's terms, they want to convince and convince their subordinates, so that they will naturally support you. This is prestige.To convince your subordinates to your words, you should do the following in turn:
1. Be approachable
This will help bring you closer to your subordinates and foster a sense of belonging.
2. Demonstrate ambition as a leader
Make subordinates feel that it is very promising to follow you to struggle.In this way they have the confidence to follow you and support you.
3. Show the arrogance that a leader should have
Every leader should have his own deterrence, so as to make subordinates obey you.This kind of domineering spirit should be elegant and solemn in the language style of the current leadership.
But remember, being domineering does not mean being superior and domineering.If that's the case, it's easy to lose people's hearts.
4. Give subordinates positive stimulation and motivation
It is a good choice to affirm the progress and outstanding performance of subordinates from time to time.In this way, subordinates will trust you more, forming a virtuous circle.
To establish prestige, the leader should always pay attention to the undiscovered problems of his subordinates in his speech, have personal charm in his speech and demeanor, and set an example everywhere.
687. The Leadership Quality a Leader Should Possess
To establish leadership prestige, it is important to show the charisma that a leader should possess.Leadership temperament is a kind of aggressive, no one else's pride.Only with this kind of temperament can we effectively guide the work.Let's take Zhu Yuanzhang, the founder of the Ming Dynasty, as an example to see what is the kingly spirit in language.
After Zhu Yuanzhang became emperor, he often went on tour in micro clothes.Once, when he returned from a cruise, a group of people went to a ferry on the outskirts of Jinling, the capital, to wait for a boat to cross the river.Coincidentally, a group of exam candidates were also waiting for the boat.
Seeing that the ferry had not yet arrived, the students recited poems by the river to pass the time by discussing literary talents.Zhu Yuanzhang thought it was very interesting, so he quietly stood aside and listened to their poems.
The scenery along the river was very magnificent that day, the Yangtze River flowed eastward for thousands of miles, the vast Zhongshan Mountain appeared and disappeared in the mist, and it was majestic.
A young man stared at the magnificent mountains and rivers in front of him, and said:
"There is a weight in the quarry."
The candidates all praised unanimously, "This metaphor is very grand."
After hearing this, Zhu Yuanzhang said with a smile: "The boldness of this sentence is so great, it will be difficult to continue in the future!"
Everyone thought about it for a while, and it is true. If such a large quarry rock is only compared to a weight, what are the beams and hooks?Even if you can barely scrape together such a large scale, what are you going to weigh?
Everyone looked at each other, not knowing how to answer.
Zhu Yuanzhang laughed when he saw this, and said, "Let me try it." After finishing speaking, he recited aloud:
"A quarrying rock, a weight,
What about the Changhong pole?
The crescent moon in the sky is a hook,
How many do you call me? "
After hearing this, all the disciples were dumbfounded. The one who could show such an aura of swallowing mountains and rivers could only be Long Live Today, so all the disciples knelt down to pay respects to the emperor.
From this story, we can see that it is easy for a leader to show his due momentum with words, and this kind of performance is often unintentional.As long as you have the prestige of a leader, you will naturally reveal the aura of a leader in your language.
688. Make People Acceptable Without Losing Prestige
The prestige of a leader among his subordinates is established by his words and deeds.Talking with subordinates is not a chat between friends. If you talk to your subordinates for an hour without saying a word with a sense of decision-making, then the conversation is invalid.
A leader who has no opinion and is influenced by others cannot get the respect and obedience of his subordinates.Therefore, leaders must maintain their own prestige. When talking with their subordinates, good leaders should adopt an attitude of inclusiveness, learning from each other's strengths, learning from each other, and seeking common ground while reserving differences.When encountering a situation, instead of being busy drawing conclusions and criticizing the other party, I express my opinion in a low-key but dominant way, such as: "Your opinion is still good, but if you look at it from another angle, what will happen? ?for example……"
"I think differently than you, can we exchange opinions?"
"Well, let me think about it and we can talk about it tomorrow."
Such words are majestic and easy to be accepted by subordinates.
If a subordinate asks the leader for instructions on the arrangement and agenda of a certain mobilization meeting, and the leader thinks there is no problem, he can express in an encouraging euphemistic tone: "Got it, you can just figure it out." This expression not only gives support and encouragement to the subordinate, It also gives subordinates the power to act.
When talking with subordinates, the subordinates should fully express their opinions and attitudes before speaking.Let the subordinates talk first. At this time, the initiative is on the leader's side. You can choose weaknesses from the subordinates' reports and ask questions to help the other party understand the problem, and then talk about your own views, which is easy for the other party to accept.Let the subordinates speak first, think about the problem by themselves, make a final decision, and strike later, which is more conducive to the performance of the leader's speaking level.
689. Leaders Should Pay Attention to Speech Styles
A leader must speak like a leader. A leader who can speak does not need to show his business card, and can tell others his identity through his own way of speaking.
First of all, the leader should speak concisely and keep the long story short, because as a leader, there is absolutely no need to explain everything clearly to his subordinates. Sentences should be shorter, not only easy to speak, but also less labor-intensive to hear, and more attractive.
The leader must be the last to make a speech. When speaking, put the emphasis on the back, the more important it is to show the importance of what is said.In particular, the Chinese are the ones who have the most psychological factors of "putting the emphasis on later".Therefore, leaders should not rush to speak, and the last to speak, the more authoritative they are.
Leaders must learn to speak in a humorous style.Humorous words, easy to remember and impressive, are the trademarks of self-promotion.Especially in the workplace, it is generally not suitable to joke, but if the leader can make a few jokes properly, it just shows his special status.
Leaders must speak in an orderly manner, enunciate words clearly, and speak at an appropriate speed.Be firm and confident when speaking.The strength should be moderate, and you should look into the other person's eyes, so that you can show that you are full of self-confidence and quite capable.If you dare not look your eyes straight when speaking, it will make subordinates feel that the leader is weak-willed and easy to dominate.
In a meeting, wait a few seconds before the leader speaks, and wait until everyone is looking at you.Be sure to use gestures for emphasis, but don't wave your finger at the subordinate's face.Speech is slow and clear, and the language is short, which is equivalent to telling subordinates: "I have the ability to control everything."
690. The Right to Control Should Be in Your Hands
There is a relationship between leaders and subordinates with different levels of power, and power is the basis for maintaining this relationship.When it comes to rights, some people yearn for it, while others hate it. Perhaps this is a misunderstanding of "rights" by the world.Because the reason why society runs in an orderly manner is because many ideas like rights constrain our actions in people's hearts and make them abide by social norms.
The existence of rights is a very reasonable phenomenon.This is also a sensitive issue for leaders and subordinates.Power means authority. Leaders must have this kind of authority, and subordinates must control their activities as freely as possible in the space shrouded by authority.This forms a relatively active contradiction, the focus of which moves between the leader and the subordinates, while the dominance lies with the leader.
The dominance is in your own hands, but you can give some power to your subordinates appropriately.
691. Pay attention to principles and policies
Whether a leader's speech is thoughtful or not, it can have a great impact on the audience and society.Sometimes an inadvertent word often brings a lot of trouble and unforeseen consequences.Therefore, the speaker must pay great attention to principles and policies in his speech.
1. Be principled
Principledness means that no matter what environment the leader is in, he must have a certain limit and size in his speech, and he cannot break away from this limit to expound, explain, and express his personal thoughts and views as he likes.Language is the embodiment of thought and the forerunner of action.Speech without principles will inevitably lead to unprincipled actions.Leaders who do not talk about principles will reduce their own prestige, affect the display of collective combat effectiveness, and hinder the development of normal work.
2. Pay attention to policy
Under normal circumstances, the leader's speech is not on behalf of himself but on behalf of an organization, a collective m in front of everyone.Its speech often represents the organization's work policy, work principles, work purpose, and work requirements.The policy nature of the speech is most obvious and important in foreign affairs.The speech and behavior of leaders in foreign exchanges represent the image and dignity of the country and nation.Comments on events, suggestions on bilateral relations, foreign talks, and foreign statements are all concrete manifestations of a country's foreign policy, which directly affect the country's status and reputation.
692. Once a word is spoken, it is hard to follow
There is an old saying, "Once a word is spoken, it is hard to follow it." Even if ordinary people should be like this, leaders should be like this even more.Especially when making decisions, certain things cannot be easily changed. Decision-making can be said to be the core element of leadership, which affects the long-term development of the enterprise. "Smart depends on strategy, and will rely on courage." Only by strategizing can you win a thousand miles. However, if this kind of planning is unstable, today will be one day and tomorrow will be two. Anyway, this can only prove that your accumulation of endowment and experience is not enough, and such a leader is a bit unqualified.
If things go on like this, the subordinates will have distrust of you, and then find employment in other units.Because there is no future to speak of here.Work seems to have lost any elastic appeal.
All the world-renowned leaders in the world, whether they come from the front line of industry or agricultural production, or the cadres of government agencies, or the presidents of enterprises, they all know the value of words. A gentleman pays attention to accuracy when speaking. People have always been despised by them. It is difficult to establish a person's reputation, but it is very easy to destroy it.
Sometimes, you may not mean when you say it, but you don’t know that the listeners mean it. They take what you say is true, and then look forward to it.When it's disappointing, it's double pain, and then it's 1 mistrusts of you.
Therefore, it seems irresponsible for you to talk freely. When a person loses responsibility, he will intensify his nonsense, completely ignoring your feelings.However, you should not forget that the reason why your subordinates want to work with you is definitely not to listen to lies. Criticize and give appropriate advice.If you talk about business, it is false or meaningful, but in daily life, if you never talk about credibility, it will be difficult to become a competent leader.
(End of this chapter)
685. Say something, make sense
Speaking as a leader is not a random conversation, but a very important communication activity. No matter what the occasion is, what the leader says must be meaningful and reasonable, so that people can be more convincing .
If the boss speaks with substance and reason, he must pay attention to the following points:
1. Speak with emotion
Before the leader speaks, he must adjust his emotions to give people a shrewd and capable impression.Only in this way can you be full of self-confidence, and at the same time win the trust of the listener, so that you can make what you say have weight.
2. Have courage and never be stage fright
Many people are afraid to speak up because they think they will make a fool of themselves.If you believe in your abilities, in your preparation, and in the support of your subordinates, then stop being shy and speak up.
3. Clear thinking and clear expression
If you are going to say a, b, c in order, then, without letting anything interfere with your train of thought, say a first, then b, and finally c.
4. Learn to communicate with your audience
Speech is a two-way communication, even if it's just you talking.A good leader will also observe the listener's expression and emotional changes when he speaks, so as to judge the effect of his words, and will make corresponding adjustments and improvements.Therefore, you must learn to communicate with the listener and pay attention to the feedback from the listener at any time, so that what you say will have the desired effect.
686. Make Subordinates Believe and Convince
Leaders use language to establish their prestige. In layman's terms, they want to convince and convince their subordinates, so that they will naturally support you. This is prestige.To convince your subordinates to your words, you should do the following in turn:
1. Be approachable
This will help bring you closer to your subordinates and foster a sense of belonging.
2. Demonstrate ambition as a leader
Make subordinates feel that it is very promising to follow you to struggle.In this way they have the confidence to follow you and support you.
3. Show the arrogance that a leader should have
Every leader should have his own deterrence, so as to make subordinates obey you.This kind of domineering spirit should be elegant and solemn in the language style of the current leadership.
But remember, being domineering does not mean being superior and domineering.If that's the case, it's easy to lose people's hearts.
4. Give subordinates positive stimulation and motivation
It is a good choice to affirm the progress and outstanding performance of subordinates from time to time.In this way, subordinates will trust you more, forming a virtuous circle.
To establish prestige, the leader should always pay attention to the undiscovered problems of his subordinates in his speech, have personal charm in his speech and demeanor, and set an example everywhere.
687. The Leadership Quality a Leader Should Possess
To establish leadership prestige, it is important to show the charisma that a leader should possess.Leadership temperament is a kind of aggressive, no one else's pride.Only with this kind of temperament can we effectively guide the work.Let's take Zhu Yuanzhang, the founder of the Ming Dynasty, as an example to see what is the kingly spirit in language.
After Zhu Yuanzhang became emperor, he often went on tour in micro clothes.Once, when he returned from a cruise, a group of people went to a ferry on the outskirts of Jinling, the capital, to wait for a boat to cross the river.Coincidentally, a group of exam candidates were also waiting for the boat.
Seeing that the ferry had not yet arrived, the students recited poems by the river to pass the time by discussing literary talents.Zhu Yuanzhang thought it was very interesting, so he quietly stood aside and listened to their poems.
The scenery along the river was very magnificent that day, the Yangtze River flowed eastward for thousands of miles, the vast Zhongshan Mountain appeared and disappeared in the mist, and it was majestic.
A young man stared at the magnificent mountains and rivers in front of him, and said:
"There is a weight in the quarry."
The candidates all praised unanimously, "This metaphor is very grand."
After hearing this, Zhu Yuanzhang said with a smile: "The boldness of this sentence is so great, it will be difficult to continue in the future!"
Everyone thought about it for a while, and it is true. If such a large quarry rock is only compared to a weight, what are the beams and hooks?Even if you can barely scrape together such a large scale, what are you going to weigh?
Everyone looked at each other, not knowing how to answer.
Zhu Yuanzhang laughed when he saw this, and said, "Let me try it." After finishing speaking, he recited aloud:
"A quarrying rock, a weight,
What about the Changhong pole?
The crescent moon in the sky is a hook,
How many do you call me? "
After hearing this, all the disciples were dumbfounded. The one who could show such an aura of swallowing mountains and rivers could only be Long Live Today, so all the disciples knelt down to pay respects to the emperor.
From this story, we can see that it is easy for a leader to show his due momentum with words, and this kind of performance is often unintentional.As long as you have the prestige of a leader, you will naturally reveal the aura of a leader in your language.
688. Make People Acceptable Without Losing Prestige
The prestige of a leader among his subordinates is established by his words and deeds.Talking with subordinates is not a chat between friends. If you talk to your subordinates for an hour without saying a word with a sense of decision-making, then the conversation is invalid.
A leader who has no opinion and is influenced by others cannot get the respect and obedience of his subordinates.Therefore, leaders must maintain their own prestige. When talking with their subordinates, good leaders should adopt an attitude of inclusiveness, learning from each other's strengths, learning from each other, and seeking common ground while reserving differences.When encountering a situation, instead of being busy drawing conclusions and criticizing the other party, I express my opinion in a low-key but dominant way, such as: "Your opinion is still good, but if you look at it from another angle, what will happen? ?for example……"
"I think differently than you, can we exchange opinions?"
"Well, let me think about it and we can talk about it tomorrow."
Such words are majestic and easy to be accepted by subordinates.
If a subordinate asks the leader for instructions on the arrangement and agenda of a certain mobilization meeting, and the leader thinks there is no problem, he can express in an encouraging euphemistic tone: "Got it, you can just figure it out." This expression not only gives support and encouragement to the subordinate, It also gives subordinates the power to act.
When talking with subordinates, the subordinates should fully express their opinions and attitudes before speaking.Let the subordinates talk first. At this time, the initiative is on the leader's side. You can choose weaknesses from the subordinates' reports and ask questions to help the other party understand the problem, and then talk about your own views, which is easy for the other party to accept.Let the subordinates speak first, think about the problem by themselves, make a final decision, and strike later, which is more conducive to the performance of the leader's speaking level.
689. Leaders Should Pay Attention to Speech Styles
A leader must speak like a leader. A leader who can speak does not need to show his business card, and can tell others his identity through his own way of speaking.
First of all, the leader should speak concisely and keep the long story short, because as a leader, there is absolutely no need to explain everything clearly to his subordinates. Sentences should be shorter, not only easy to speak, but also less labor-intensive to hear, and more attractive.
The leader must be the last to make a speech. When speaking, put the emphasis on the back, the more important it is to show the importance of what is said.In particular, the Chinese are the ones who have the most psychological factors of "putting the emphasis on later".Therefore, leaders should not rush to speak, and the last to speak, the more authoritative they are.
Leaders must learn to speak in a humorous style.Humorous words, easy to remember and impressive, are the trademarks of self-promotion.Especially in the workplace, it is generally not suitable to joke, but if the leader can make a few jokes properly, it just shows his special status.
Leaders must speak in an orderly manner, enunciate words clearly, and speak at an appropriate speed.Be firm and confident when speaking.The strength should be moderate, and you should look into the other person's eyes, so that you can show that you are full of self-confidence and quite capable.If you dare not look your eyes straight when speaking, it will make subordinates feel that the leader is weak-willed and easy to dominate.
In a meeting, wait a few seconds before the leader speaks, and wait until everyone is looking at you.Be sure to use gestures for emphasis, but don't wave your finger at the subordinate's face.Speech is slow and clear, and the language is short, which is equivalent to telling subordinates: "I have the ability to control everything."
690. The Right to Control Should Be in Your Hands
There is a relationship between leaders and subordinates with different levels of power, and power is the basis for maintaining this relationship.When it comes to rights, some people yearn for it, while others hate it. Perhaps this is a misunderstanding of "rights" by the world.Because the reason why society runs in an orderly manner is because many ideas like rights constrain our actions in people's hearts and make them abide by social norms.
The existence of rights is a very reasonable phenomenon.This is also a sensitive issue for leaders and subordinates.Power means authority. Leaders must have this kind of authority, and subordinates must control their activities as freely as possible in the space shrouded by authority.This forms a relatively active contradiction, the focus of which moves between the leader and the subordinates, while the dominance lies with the leader.
The dominance is in your own hands, but you can give some power to your subordinates appropriately.
691. Pay attention to principles and policies
Whether a leader's speech is thoughtful or not, it can have a great impact on the audience and society.Sometimes an inadvertent word often brings a lot of trouble and unforeseen consequences.Therefore, the speaker must pay great attention to principles and policies in his speech.
1. Be principled
Principledness means that no matter what environment the leader is in, he must have a certain limit and size in his speech, and he cannot break away from this limit to expound, explain, and express his personal thoughts and views as he likes.Language is the embodiment of thought and the forerunner of action.Speech without principles will inevitably lead to unprincipled actions.Leaders who do not talk about principles will reduce their own prestige, affect the display of collective combat effectiveness, and hinder the development of normal work.
2. Pay attention to policy
Under normal circumstances, the leader's speech is not on behalf of himself but on behalf of an organization, a collective m in front of everyone.Its speech often represents the organization's work policy, work principles, work purpose, and work requirements.The policy nature of the speech is most obvious and important in foreign affairs.The speech and behavior of leaders in foreign exchanges represent the image and dignity of the country and nation.Comments on events, suggestions on bilateral relations, foreign talks, and foreign statements are all concrete manifestations of a country's foreign policy, which directly affect the country's status and reputation.
692. Once a word is spoken, it is hard to follow
There is an old saying, "Once a word is spoken, it is hard to follow it." Even if ordinary people should be like this, leaders should be like this even more.Especially when making decisions, certain things cannot be easily changed. Decision-making can be said to be the core element of leadership, which affects the long-term development of the enterprise. "Smart depends on strategy, and will rely on courage." Only by strategizing can you win a thousand miles. However, if this kind of planning is unstable, today will be one day and tomorrow will be two. Anyway, this can only prove that your accumulation of endowment and experience is not enough, and such a leader is a bit unqualified.
If things go on like this, the subordinates will have distrust of you, and then find employment in other units.Because there is no future to speak of here.Work seems to have lost any elastic appeal.
All the world-renowned leaders in the world, whether they come from the front line of industry or agricultural production, or the cadres of government agencies, or the presidents of enterprises, they all know the value of words. A gentleman pays attention to accuracy when speaking. People have always been despised by them. It is difficult to establish a person's reputation, but it is very easy to destroy it.
Sometimes, you may not mean when you say it, but you don’t know that the listeners mean it. They take what you say is true, and then look forward to it.When it's disappointing, it's double pain, and then it's 1 mistrusts of you.
Therefore, it seems irresponsible for you to talk freely. When a person loses responsibility, he will intensify his nonsense, completely ignoring your feelings.However, you should not forget that the reason why your subordinates want to work with you is definitely not to listen to lies. Criticize and give appropriate advice.If you talk about business, it is false or meaningful, but in daily life, if you never talk about credibility, it will be difficult to become a competent leader.
(End of this chapter)
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