1000 Business Lessons Every Businessman Must Know

Chapter 94 Image cultivation: Bosses should pay attention to personal image cultivation (3)
783. Complacent without forgetting shape, happy without losing demeanor

One of the most intuitive ways to identify the external image of a successful boss is to see whether he has a good temperament—the temperament of a successful person.Of course, it is not ruled out that some people have achieved great success in a certain aspect, and they do not seem to have any temperament, but such a person can only be regarded as a one-sided success, not a real one. successful.Because once you have the temperament of a successful boss, you will be endowed with energy and vitality, and naturally emit a kind of brilliance from within, and you will be able to better play a leading and exemplary role.

The most important aspect of boss temperament is the control and grasp of one's own emotions.As a qualified boss, one should use reason to control one's emotions, deal with various complex issues calmly, be complacent without forgetting one's form, and be happy without losing demeanor.So, how can this be done?

1. To understand and realize that there is always a certain distance between emotion and reason

In this sense, as the ideal state of boss self-control art, "anger does not change, happiness does not change", it is not easy to achieve. It needs a sense of responsibility and mission to gradually approach this state.

2. Divide it into two, so that there is joy in happiness and worry in worry

In the face of achievements, the boss should keep a calm mind, and consciously find deficiencies and gaps when the business is going smoothly, so as to keep the work at the forefront.On the contrary, it is often to hide worries in happiness and waste all previous efforts.Similarly, when facing setbacks, you must keep a calm mind, look for vitality from difficulties, find hope in despair, calmly sum up experience and lessons, and start all over again, so that you are not arrogant in victory, not discouraged in defeat, and not afraid of danger. Only then can you show success. General demeanor.

3. Be humble and prudent, give everyone the credit

We must always have such a point of view: any work achievement is the result of everyone's joint efforts.When the boss is delighted with his achievements at work, he should think that this is the credit of everyone, and the strength of the individual is insignificant.Only in this way can we correctly evaluate ourselves and sum up experience. Not only that, but in the face of achievements, the boss should calmly reflect: If one's work is done better, will the achievements be even higher?

784. Male Bosses and Female Subordinates Don’t Be Overzealous

The so-called overzealousness refers to an abnormal enthusiastic behavior that goes beyond the existing relationship between two people.Especially when getting along with female employees, it is certainly not good to be too indifferent, but being too enthusiastic can also easily arouse the anxiety of the female employee and the suspicion of her relatives, and even cause disputes and conflicts.Therefore, it can be said that male executives are overly enthusiastic about women, and no matter what the motives of the actors are, their behavior is inappropriate.

The enthusiastic care and help of male supervisors to female employees must be strictly restricted by the following four factors:
One is the time factor—whether it is appropriate to give some kind of enthusiasm to the female staff at this moment.

The second is the location factor—whether it is appropriate to express a certain kind of enthusiasm for female employees in a certain place and on a certain occasion.

The third is interpersonal factors—whether the female staff member herself, her relatives and friends, including objective public opinion, accept this enthusiastic approach.

Fourth, behavioral factors—whether it is necessary to take this kind of enthusiastic behavior.In other words, does this kind of enthusiastic behavior have to be taken by me.

785. Be Kind and Easy-going
Many books on charisma emphasize the mystique and majesty of a great man, and with some truth.Majesty is awe-inspiring, but kindness and easy-going will please all people.With the progress of society, the popularization of education, and the equalization of status, the possibility of success of this kind of personality is getting smaller and smaller.Therefore, in a free and equal society, making others like you is far more valuable than making others fear you.Getting others to like you can bring you opportunities for cooperation, deals, and business interests; but what can getting others to respect you bring you?

Majesty may be a successful personality in authoritarian societies, but one of the traits that are considered successful in modern society is agreeableness.The biggest advantage of being friendly and easy-going is to treat people equally and give people a sense of respect.If you don't respect others and always think of yourself as a strong person, it is almost impossible to establish a good relationship with others.Respect for others is the most important principle of human relationship.Friendly and easy-going people tend to make more friends, make good connections, and always gain the favor and approval of others.

"Why do you like being with him?"

"It's very easy to be with him, he's very easygoing."

We hear conversations like this all the time.This shows that agreeableness is a pleasant personality.So, if you want to make a good impression on more people, you have to be a kind and easy-going person.

786. Mild and polite

We often encounter such bosses in our lives. Their views on others are always sharp, they are easy to be irritable, and when they get angry, they will rage, or they are often aggressive and domineering when interacting with others.Or stick to one's own point of view, and the position cannot be refuted by others.I am afraid that everyone will not like such a person, let alone feel happy.The common feature of such people is the lack of gentle temperament and humility.

A gentle and courteous disposition indicates a person who is very well-bred, very mature, and has a comprehensive view of people and things.The opposite character, such as impatience, irritability, restlessness, bitterness, sharpness, etc., all show that this kind of person is still far away from the noble state, and it is difficult to get sympathy and help from others. , making it more difficult to succeed.Successful people are often characterized by neither arrogance nor impetuosity, and a calm mind. They can keep a clear head in the face of any complicated problems and are not dominated by restless emotions.Even if they are attacked maliciously, they can have peace of mind, because they know that humility, gentleness and equanimity are the best way to deal with malicious attacks.When their opinions are completely denied by others, they can listen to others' opinions patiently, while maintaining a friendly attitude, and ask themselves to change if they have something, and encourage them if they don't, so as to constantly improve their self-cultivation and temperament. .

If you can be gentle and courteous in all situations, this will lay the foundation for your success.

787. Cultivate an infectious personality

An important characteristic of a successful person is his contagious personality.Wherever he goes, he is good at impressing others with his actions and words, otherwise how can he impress others?So, you have to work hard to cultivate your appeal.

So, how can we cultivate contagion?What forms the basis of contagion?What is it that moves you?You have to observe those who have moved you deeply, their every move, every word and deed.There are both character factors and language skills.But there is one thing in common, the basis of appeal is resonance, which is the perfect combination of a person's ability factors or emotional factors.

Some successful businessmen are contagious because they understand what most people care about. They can carefully observe everyone's interests, attitudes and feelings.

A person's sense of justice and sympathy are often the source of contagion.In daily life, a person's appeal comes more from the emotional aspect.So, a person who is infectious is also a person who has moral influence, a person with integrity and kindness, and a person who has compassion for the suffering of others.

788. Don't Be Unpopular
In business, there are always some people who don't fit in.If you look closely, you can spot the unwanted ones.

1. Rigid, unhappy personality

A person with an unhappy personality makes people feel lifeless, lifeless, and gloomy.The customer will be disappointed when he sees it, and his mood will be gloomy. In this state of mind, he will not have the idea of ​​buying your product.In the process of developing the market, many customers often have to introduce themselves many times. In this case, the customer will say disgustedly: "It's this kid again, like how much money is owed to him." People with gloomy personality , is not welcome in the business world.

2. Talking in a low voice and slurred speech

Some people's voices are too low, like mosquitoes, and what they say has no appeal to customers, which will often ruin the business.The habit of speaking loudly should be developed. Of course, it cannot be overcorrected and turned into yelling.

3. Too formal
Being overly prim isn't exactly a nasty flaw, but it's by no means a good quality in today's competitive marketplace.

This kind of person often arouses distrust or contempt from customers, so it is difficult to develop a good career.

4. Reckless
People who speak too lightly, utter all kinds of words casually, it is easy to make mistakes.Because when this kind of person speaks out, he often has countless things in his heart.Therefore, you should be prepared in your heart when you speak, and you can't just talk nonsense.

5. Treacherous and cunning
Some people give people a feeling of cunning and cunning when they first meet.Rolling eyelids upwards, smirking but not smiling, nodding and bowing, boasting, etc. are among them.Perhaps after a period of actual contact, the above-mentioned impression will be eliminated, and I feel that this person is quite honest.However, it will take a lot of time to clear up misunderstandings, during which time losses have already been considerable.Therefore, in order not to cause misunderstandings by the other party, you must pay more attention to your manners.

6. Frown

In real life, there are many people who like to frown. This kind of person makes people feel uncomfortable when they see it. This habit can be said to be a big taboo in the business field, so it must be eliminated.If it's going to be corrected, you have to remind yourself to stretch your brow all the time, even when you're nervous or angry.Also force yourself not to frown:
7. Arrogance
Some young people are self-satisfied because of their small success in their careers. Therefore, when dealing with some small and medium-sized customers, they talk casually and always want to show that they are superior to the other party, but this will only hurt the customer's self-esteem and affect their own. career.

8. Familiar with each other

Some people are very warm when they meet people for the first time, just like meeting old friends who haven't seen each other for many years.Some of them are proud of themselves thinking that this is a social stunt.However, under normal circumstances, the other party has an indescribable feeling about this, and will be wary of you, making you unable to achieve the expected purpose.This is especially true if you don't understand the other person's temper.

However, there are exceptions. For those customers who are familiar with each other, within the range he can accept, familiarity can be used as a weapon to succeed.

9. Lustful
Being witty is an effective means of communication, but if you go too far, the other party will doubt your character.The description of the relationship between men and women is very explicit. Whenever I visit and chat with my child, I always talk about pornography endlessly. When I see the opposite sex, I will get close to it and touch it. It is an abominable bad habit.

789. Show the Charm of Your Smile
Smile is a special language—emotional language". It can cooperate with vocal language and actions, play a "complementary" role, communicate people's hearts, build a bridge of friendship, and give people beautiful enjoyment. Work, life Beauty is inseparable from a smile, and a beautiful image needs a smile even more.

In the career market like a battlefield, there are strong players like forests and full of fierce competition. It is an inevitable practical problem for every newcomer in the workplace to find his place, develop his potential, and realize his own life value.In this process, many newcomers are often unable to adapt to the development of the form: conceptual conflicts, spiritual confusion, conflicts of choice, etc. To successfully obtain employment opportunities, not only good knowledge, quality, and ability, but also a positive job-hunting attitude and Smile with confidence.

Smiles are regulated, and there are generally four combinations to pay attention to:

One is the combination of mouth and eyes.Only when you speak, see, and look, and smile vividly, can a smile be exciting.

The second is the combination of laughter with spirit, emotion and temperament.The "spirit" here is to laugh with enthusiasm, to show one's expression, look, and demeanor, to be full of emotions and radiant; Mind; "Temperament" is to laugh out a good temperament of humility, prudence, generosity and decentness.

The third is the combination of laughter and language.Both language and smile are important symbols for disseminating information. Only by paying attention to the combination of smile and beautiful language, and the combination of sound and emotion, can the smile play its due special function.

The fourth is the combination of laughter, appearance and manners.Use laughter to help posture, use laughter to promote posture, and form a complete, unified and harmonious beauty.

(End of this chapter)