Chapter 1 Preface
Communication is an art as well as a science.

In our daily life, we communicate with people all the time.Communicate with the conductor when taking the bus, communicate with the salesperson when shopping, communicate with parents when returning home, communicate with colleagues when working... It can be said that life is communication.But, do you know how to communicate with others?

I believe your answer is yes, but have you noticed that when you talk to others, why some people just don't like you and always find an excuse to avoid or leave?
As the saying goes, there are no two identical leaves in the world, and no two identical people.Therefore, whether it is communication between people or business to business, we must pay attention to the method.Therefore, only when you learn how to communicate, can you communicate with others with ease; only when you learn how to communicate, can you show your advantages to the fullest; only when you learn how to communicate, can you integrate the resources that are useful to you , so as to let oneself step by step towards success.

The present era is an era of openness, an era of mutual cooperation, and an era of communication.The ancients said: "One word can prosper the country, and one word can ruin the country." Today, communication, as a necessary personal quality, is self-evident. important role.

In fact, communication is to speak well. It is not only a physiological function, but also a kind of ability.People who can communicate, even if they are eloquent and eloquent, the listener will not feel pain;Language is amazing. If you say a word well, blessings may come from your mouth; if you say a word badly, disaster may come out of your mouth.A word can turn a friend into an enemy, trigger a dispute or even lead to a war; a word can also turn an enemy into a friend, clear up the old suspicion, and bring extraordinary honor and career success.

Therefore, each of us must learn to communicate.Starting from this point of view, this book teaches readers the skills of communication, so that readers can know when to speak and what to say, so that they can have a brilliant tongue and have both ways!

(End of this chapter)

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