Dragon King Hall
Chapter 823 Extremely Poor Attitude
Chapter 823 Extremely Poor Attitude
The attitude of the service staff in front of him was completely beyond Sylvia Lin’s expectations, and even Henry Zhang didn’t expect that the employees under Lin’s company would treat customers like this.
The young man just now looked like a salesman or something. If the two of them booked tickets online, the salesman would not get any commission, but even if there was no commission, no matter what service industry it is, it shouldn't be like this. The face is right, which obviously violates Sylvia Lin’s original intention of putting customer experience first.
Henry Zhang and Sylvia Lin asked a few more salesmen, and with the attitude of a few people ignoring their answers, they barely found the place to register information for online ticket purchases.
"Wife, looking at this situation, it should not be a problem with one or two people, but a problem with the management." Henry Zhang looked at several salesmen with a lazy look.
Sylvia Lin frowned all the way, tried to calm down her mood, and controlled herself not to burst out directly. What she has to do today is to use this travel company to find out all the inaction executives.
Among the complaint letters that Sylvia Lin saw, 30.00% were all complaints against this travel company. Some of these things, Sylvia Lin saw, couldn’t believe it!
The two made a simple registration at the service desk for online ticket purchases. Originally, Sylvia Lin thought that the two of them would have some troubles because they did not use their ID cards, but it turned out that nothing was affected, and the registration was completed smoothly.
The staff in charge of registration gave each of them a hand card with the numbers 32 and 33 written on it, and asked them to wear it on their wrists, and went to the waiting hall on the side to wait for the bus.
For this kind of tour around the province, the tourism company will arrange a bus to take everyone to visit the surrounding scenery and facilities.
When Henry Zhang and Sylvia Lin came to the waiting hall, the scene in front of them almost made Sylvia Lin unable to suppress the anger in his heart.
The construction area of the entire waiting hall is about [-] square meters. When the decoration was planned, Sylvia Lin personally selected the drawings. In order to let customers have the best enjoyment, the level of this waiting hall is based on the first-class waiting hall of the aircraft. Decorated, there will be some free drinks, tea, and some self-service pastries.
But now Sylvia Lin didn’t see any self-service pastries and drinks. The place where the pastries should have been placed was covered with dust at the moment. Obviously, nothing had been placed here for a long time, including the place where people rested. The cushions were covered in oil stains and no one cleaned them.
Originally, this place was supposed to be a place for people to have a good rest, but now it became a mess, and it was even a little difficult to sit down.
Henry Zhang saw a service worker coming over, waved his hand, and said loudly: “Hello, please help us change the cushion, it’s full of oil.”
"There are no cushions, you stand up for a meeting, the car is coming soon." The service staff said impatiently.
Sylvia Lin took a deep breath and tried to calm himself and said: "Then can you pour us a glass of water?"
“Okay, wait a minute.” The staff responded, and soon, they brought two glasses of water and put them on the table in front of Henry Zhang and Sylvia Lin, “Two glasses of water cost ten yuan.”
"Is there a charge?" Sylvia Lin's eyes widened. It's not that she lacks the money, it's just that the drinks here shouldn't be charged.
"Nonsense, where do you go to drink without money?" The staff looked at Sylvia Lin with contempt, then took out a private QR code from his pocket and put it in front of him, "Scan the code to pay."
“You!” Sylvia Lin shouted, and was about to say something when Henry Zhang stopped him.
“Okay wife, it’s okay.” Henry Zhang patted Sylvia Lin on the back, took out his mobile phone, and paid the money.
After Henry Zhang paid, the staff member left leisurely.
Sylvia Lin took a deep breath and said: "I will carefully analyze the company's monthly financial statements, and I remember every expense very clearly. This travel company, the subsidy expenses for the pastry buffet and drinks every month, probably Between 6000 and 10, the salary report of the pastry chef is [-] yuan per person, and there are a total of [-] shifts. This is really hard to know! The fictitious finance of [-] yuan per month is really big appetite. "
"Wife, every company will have such problems after a long time of operation, just deal with it in time." Henry Zhang tried his best to comfort him.
"I know." Sylvia Lin nodded, "Now the situation below has something to do with me. Recently, I have been too lax, and I haven't come out to see it myself."
Sylvia Lin and Henry Zhang stood in the waiting room, and the time passed by every minute.
Originally according to the planned itinerary, the shuttle bus should arrive at 01:30 noon, but Henry Zhang and Sylvia Lin waited until 02:30 before seeing the shuttle bus coming. Saijiang Tourism was printed on the body of the bus. Company lettering.
The bus door opened, and a woman in her 30s who looked like a tour guide stood at the door, urging the two people in the waiting room, "Hurry up, hurry up! Get on the bus."
Henry Zhang and Sylvia Lin saw that the bus was already full of people at this time.
"Get in the car, don't get inked!"
When Sylvia Lin was stunned, the tour guide urged him again.
When Sylvia Lin and Henry Zhang got on the bus, only two seats were still vacant.
As soon as the two sat down, the car started in a hurry before even fastening their seat belts.
When the car drove, the tour guide wore a headset and began to introduce the itinerary and precautions for the past two days to the people in the car, which is very orthodox.
"Strange, I just went to the company's backend database and saw Saijiang's order today. It's just the two of us. How could there be a car?" Sylvia Lin looked around the car, his eyes full of puzzlement.
"They should belong to another travel company." Henry Zhang pointed to the wrist of the person in the front left. On the wrist of the other party, there was also a number plate with the words "Xiyi Travel" written on it. The font was very small and difficult Noticing, Henry Zhang whispered, "Wife, is Xiyi Tourism under our banner?"
Sylvia Lin shook his head, "No."
Now the bus that Henry Zhang and Sylvia Lin are riding on belongs to Saijiang Tourism, which is the private property of the Lin family, but the passengers on the bus, except for Henry Zhang and Sylvia Lin, belong to other travel companies. Obviously, it is Someone is messing around in the middle.
Sylvia Lin took out his mobile phone, took a few photos, then closed his eyes and began to fall asleep.
The vehicle was swaying, and the warm air was on in the car, which could easily stimulate people's drowsiness. Henry Zhang, who hadn't slept all night, gradually closed his eyes and fell asleep.
Just when Henry Zhang was in a daze, a sharp voice sounded from Henry Zhang’s ear.
"Get up! I told you to get up, do you hear me?"
"stand up!"
"Who made you sleep!"
(End of this chapter)
The attitude of the service staff in front of him was completely beyond Sylvia Lin’s expectations, and even Henry Zhang didn’t expect that the employees under Lin’s company would treat customers like this.
The young man just now looked like a salesman or something. If the two of them booked tickets online, the salesman would not get any commission, but even if there was no commission, no matter what service industry it is, it shouldn't be like this. The face is right, which obviously violates Sylvia Lin’s original intention of putting customer experience first.
Henry Zhang and Sylvia Lin asked a few more salesmen, and with the attitude of a few people ignoring their answers, they barely found the place to register information for online ticket purchases.
"Wife, looking at this situation, it should not be a problem with one or two people, but a problem with the management." Henry Zhang looked at several salesmen with a lazy look.
Sylvia Lin frowned all the way, tried to calm down her mood, and controlled herself not to burst out directly. What she has to do today is to use this travel company to find out all the inaction executives.
Among the complaint letters that Sylvia Lin saw, 30.00% were all complaints against this travel company. Some of these things, Sylvia Lin saw, couldn’t believe it!
The two made a simple registration at the service desk for online ticket purchases. Originally, Sylvia Lin thought that the two of them would have some troubles because they did not use their ID cards, but it turned out that nothing was affected, and the registration was completed smoothly.
The staff in charge of registration gave each of them a hand card with the numbers 32 and 33 written on it, and asked them to wear it on their wrists, and went to the waiting hall on the side to wait for the bus.
For this kind of tour around the province, the tourism company will arrange a bus to take everyone to visit the surrounding scenery and facilities.
When Henry Zhang and Sylvia Lin came to the waiting hall, the scene in front of them almost made Sylvia Lin unable to suppress the anger in his heart.
The construction area of the entire waiting hall is about [-] square meters. When the decoration was planned, Sylvia Lin personally selected the drawings. In order to let customers have the best enjoyment, the level of this waiting hall is based on the first-class waiting hall of the aircraft. Decorated, there will be some free drinks, tea, and some self-service pastries.
But now Sylvia Lin didn’t see any self-service pastries and drinks. The place where the pastries should have been placed was covered with dust at the moment. Obviously, nothing had been placed here for a long time, including the place where people rested. The cushions were covered in oil stains and no one cleaned them.
Originally, this place was supposed to be a place for people to have a good rest, but now it became a mess, and it was even a little difficult to sit down.
Henry Zhang saw a service worker coming over, waved his hand, and said loudly: “Hello, please help us change the cushion, it’s full of oil.”
"There are no cushions, you stand up for a meeting, the car is coming soon." The service staff said impatiently.
Sylvia Lin took a deep breath and tried to calm himself and said: "Then can you pour us a glass of water?"
“Okay, wait a minute.” The staff responded, and soon, they brought two glasses of water and put them on the table in front of Henry Zhang and Sylvia Lin, “Two glasses of water cost ten yuan.”
"Is there a charge?" Sylvia Lin's eyes widened. It's not that she lacks the money, it's just that the drinks here shouldn't be charged.
"Nonsense, where do you go to drink without money?" The staff looked at Sylvia Lin with contempt, then took out a private QR code from his pocket and put it in front of him, "Scan the code to pay."
“You!” Sylvia Lin shouted, and was about to say something when Henry Zhang stopped him.
“Okay wife, it’s okay.” Henry Zhang patted Sylvia Lin on the back, took out his mobile phone, and paid the money.
After Henry Zhang paid, the staff member left leisurely.
Sylvia Lin took a deep breath and said: "I will carefully analyze the company's monthly financial statements, and I remember every expense very clearly. This travel company, the subsidy expenses for the pastry buffet and drinks every month, probably Between 6000 and 10, the salary report of the pastry chef is [-] yuan per person, and there are a total of [-] shifts. This is really hard to know! The fictitious finance of [-] yuan per month is really big appetite. "
"Wife, every company will have such problems after a long time of operation, just deal with it in time." Henry Zhang tried his best to comfort him.
"I know." Sylvia Lin nodded, "Now the situation below has something to do with me. Recently, I have been too lax, and I haven't come out to see it myself."
Sylvia Lin and Henry Zhang stood in the waiting room, and the time passed by every minute.
Originally according to the planned itinerary, the shuttle bus should arrive at 01:30 noon, but Henry Zhang and Sylvia Lin waited until 02:30 before seeing the shuttle bus coming. Saijiang Tourism was printed on the body of the bus. Company lettering.
The bus door opened, and a woman in her 30s who looked like a tour guide stood at the door, urging the two people in the waiting room, "Hurry up, hurry up! Get on the bus."
Henry Zhang and Sylvia Lin saw that the bus was already full of people at this time.
"Get in the car, don't get inked!"
When Sylvia Lin was stunned, the tour guide urged him again.
When Sylvia Lin and Henry Zhang got on the bus, only two seats were still vacant.
As soon as the two sat down, the car started in a hurry before even fastening their seat belts.
When the car drove, the tour guide wore a headset and began to introduce the itinerary and precautions for the past two days to the people in the car, which is very orthodox.
"Strange, I just went to the company's backend database and saw Saijiang's order today. It's just the two of us. How could there be a car?" Sylvia Lin looked around the car, his eyes full of puzzlement.
"They should belong to another travel company." Henry Zhang pointed to the wrist of the person in the front left. On the wrist of the other party, there was also a number plate with the words "Xiyi Travel" written on it. The font was very small and difficult Noticing, Henry Zhang whispered, "Wife, is Xiyi Tourism under our banner?"
Sylvia Lin shook his head, "No."
Now the bus that Henry Zhang and Sylvia Lin are riding on belongs to Saijiang Tourism, which is the private property of the Lin family, but the passengers on the bus, except for Henry Zhang and Sylvia Lin, belong to other travel companies. Obviously, it is Someone is messing around in the middle.
Sylvia Lin took out his mobile phone, took a few photos, then closed his eyes and began to fall asleep.
The vehicle was swaying, and the warm air was on in the car, which could easily stimulate people's drowsiness. Henry Zhang, who hadn't slept all night, gradually closed his eyes and fell asleep.
Just when Henry Zhang was in a daze, a sharp voice sounded from Henry Zhang’s ear.
"Get up! I told you to get up, do you hear me?"
"stand up!"
"Who made you sleep!"
(End of this chapter)
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