90s hot wife
Chapter 667 Show Your Attitude
Chapter 667 Show Your Attitude
When he reached the door of the ward, Ye Qingran politely knocked on the door a few times, but opened the door and walked in without being in a daze.
After knocking on the door, she opened the door and brought Yan Ya and Ah Bing into the ward.
There were two patients living in the ward, one was Lu Shengrong, and the other was an elderly uncle.Sitting beside Lu Shengrong's bed was a woman in her forties, who seemed to be Lu Shengrong's mother.
Seeing the three of Ye Qingran coming to the ward, Mother Lu focused on their mother and son. She stood up and asked, "Who are you?"
Ye Qingran introduced herself, "Hi, I'm the boss of Xiangrui Food Delivery, and the two of them are my subordinates."
When they heard that they were from Xiangrui, Lu Mu and Lu Shengrong changed their expressions.
Mother Lu said angrily, "What are you doing here? Haven't you hurt my son enough?"
Ye Qingran looked at Lu Mu and Lu Shengrong calmly, and said sincerely, "This time it's my fault. I didn't choose good employees. I came here today to apologize to you."
Lu Shengrong, who was lying on the bed, sat up excitedly, and said angrily, "Your employees of Xiangrui insulted me, beat me, and it's over with an apology? Don't think that you can bully people casually because you are rich and powerful! "
Up to now, he still clearly remembers the arrogant appearance of the auspicious takeaway employee Fu Yuyu, the harsh words Fu Yuyu said, and the scene of himself being beaten to the ground.
When he remembered what happened yesterday, he was so angry that he wanted to punch someone.
Ye Qingran understood Lu Shengrong's mood at this moment, and she said with a good temper, "I understand your mood, and I came here to apologize with sincerity. I have already fired the employee who beat you. , Xiangrui will compensate you for your medical expenses and hospitalization expenses, as well as your mental damage expenses."
Lu Shengrong laughed mockingly, and said angrily, "Do you think it's great to have a few filthy money? If something happens, just throw some money away?"
Ye Qingran looked at Lu Shengrong, and said patiently, "Then what do you want? Tell me, and I will show the greatest sincerity to properly resolve this matter."
When asked by Ye Qingran, Lu Shengrong didn't know what to say for a while.
He didn't think about what to do to Xiangrui specifically, he was just very angry, and there was a fire in his heart, and he wanted to vent it.
Ye Qingran was so good-tempered that he was willing to compensate him for medical expenses, hospitalization expenses, and mental damage, and asked him what he thought. Ye Qingran's attitude had always been very good, so he really didn't know what to do.
If the other party was a man, he might still be angry, but the other party was a young, beautiful, gentle and polite woman. He would feel that he was a bit too much if he kept swearing at each other, and he couldn't save face.
For women, especially young and beautiful women, most men are not by nature too harsh, anyway, he is.
He was accidentally stepped on by a woman wearing high-heeled shoes while taking the bus or the subway a few times. It was a pain, but as long as the woman offered to apologize to him, he would say that it was okay.
Lu's mother was very excited and angry at the beginning, but now seeing Ye Qingran's good attitude, she was not so angry.
As for Ye Qingran asking what Lu Shengrong wanted, as Lu Shengrong's mother, she had no idea what to do.
The boss of Xiangrui Food Delivery has come to apologize and is willing to compensate, so what else can they want?
When Ye Qingran saw that Lu Shengrong had stopped talking, and Lu's mother hadn't spoken, she knew that both mother and son were honest and responsible people.
After thinking for a while, she took out her business card and handed it to Lu Shengrong, "This is my business card. The compensation for you will be handled by our company's vice president. If you have any other requirements, you can contact our company's vice president. Say, you can also call me, as long as it is reasonable, we will try our best to satisfy you."
Lu Shengrong glanced at the business card Ye Qingran handed over, raised his hand to accept it, and said nothing, acquiescing to Ye Qingran's handling method.
Seeing that Lu Shengrong took the business card, Ye Qingran said everything she had to say, and said, "Then take good care of your health, let's go first."
After speaking, she left the ward with Yan Ya and Ah Bing.
In the ward, Lu Shengrong and Lu's mother glanced at each other.
Lu Mu said, "Is this the end of the matter?"
Lu Shengrong sighed, "What else? What else can we ask for?"
Lu Mu said, "It seems that there is no other request."
What Lu Shengrong suffered were all skin traumas, and then a slight concussion, but nothing serious.
Things have to be resolved after all, and the general solution is an apology and compensation.
The middle-aged uncle on the other hospital bed heard clearly what Ye Qingran said just now, and also saw Ye Qingran's expression clearly.
At this moment, Ye Qingran took people out, and when he heard Lu Shengrong and Lu's mother discussing this matter, the middle-aged uncle interrupted, "I think that female boss is quite sincere, and a boss can let go of herself." It is not easy to apologize and compensate in person so sincerely.
How many rich big bosses are rich and powerful, look down on people, and when something happens, they either use money to settle it, or use some shady means to solve the matter. Apologizing means publishing an apology article in the newspaper for the public to read. "
Lu Shengrong looked at the middle-aged uncle and agreed, "That's indeed the case."
He is young and has little experience, but he has heard of similar things.
There was a person in their village who somehow offended the son of a certain boss, and was hospitalized with a broken bone after being beaten by the son of the boss.The person who was beaten called the police and wanted to sentence the son of the big boss.
But then it seemed that the big boss paid the beaten person some money, and the matter was settled.The son of the big boss has nothing to do, and he is still very arrogant in his words and deeds.
In such a comparison, this is not bad.
Ye Qingran didn't know about the conversation in the ward, she took Yan Ya and Ah Bing out a few steps before she was blocked by reporters waiting outside.
The reporters turned to her with microphones and asked questions in a hurry.
"Boss Ye, what do you think of this incident?"
"Mr. Ye, does Xiangrui ignore customers because of his wealth and wealth?"
"Boss Ye, how do you plan to deal with this matter?"
Ye Qingran looked at those reporters, and replied seriously, "It is our company's improper employment that caused such a thing to happen. I am sorry for this. However, our company definitely does not take customers seriously. We attach great importance to customers, because without the support of customers, there will be no development of our company.
In this incident, our company will compensate the injured customers accordingly, and will also fire the employees who made mistakes, and will increase the management of employees to avoid similar incidents from happening again. "
After expressing her attitude, she stopped talking and got into the car.
The reporters who were guarding outside the ward heard what she said to Lu Shengrong, and she also accepted the interviews of the reporters to express her attitude, and how it develops in the future will just go with the flow.
She thinks that the reporters in the mountain city are not bad. Most of the news and articles they publish are relatively objective. They will tell the public what they see and hear in the newspapers, and there are relatively few malicious attacks on others.
"go to company."
She said to Cheng Shi lightly.
"Yes."
Cheng Shi stepped on the accelerator and drove Ye Qingran and the others to the branch office.
After arriving at the company, Ye Qingran asked Yan Ya to gather all the employees of the branch, including the riders, and she wanted to hold a meeting.
After all the employees were convened, she first told the staff about Fu Yuyu insulting and beating customers that happened yesterday, and then she announced in public that Fu Yuyu would deduct one month's salary and dismiss Fu Yuyu.
After talking about how to deal with Fuyu, she mentioned the company's regulations again, emphasizing that all employees should pay attention to their service attitude, especially riders who are in direct contact with customers.
The food delivery should be delivered in time, even if the delivery is late for some reason, or the soup was spilled on the way, it is your own fault, you must take the initiative to admit the mistake and explain it patiently.Even if the customer blames them, they can't quarrel with the customer, let alone fight with the customer.
No matter what the reason is, any employee who takes the initiative to do something to a customer will be fired immediately upon discovery.
Later, in order to prevent any more employees from being bought by competitors, she announced a decision of her own.
(End of this chapter)
When he reached the door of the ward, Ye Qingran politely knocked on the door a few times, but opened the door and walked in without being in a daze.
After knocking on the door, she opened the door and brought Yan Ya and Ah Bing into the ward.
There were two patients living in the ward, one was Lu Shengrong, and the other was an elderly uncle.Sitting beside Lu Shengrong's bed was a woman in her forties, who seemed to be Lu Shengrong's mother.
Seeing the three of Ye Qingran coming to the ward, Mother Lu focused on their mother and son. She stood up and asked, "Who are you?"
Ye Qingran introduced herself, "Hi, I'm the boss of Xiangrui Food Delivery, and the two of them are my subordinates."
When they heard that they were from Xiangrui, Lu Mu and Lu Shengrong changed their expressions.
Mother Lu said angrily, "What are you doing here? Haven't you hurt my son enough?"
Ye Qingran looked at Lu Mu and Lu Shengrong calmly, and said sincerely, "This time it's my fault. I didn't choose good employees. I came here today to apologize to you."
Lu Shengrong, who was lying on the bed, sat up excitedly, and said angrily, "Your employees of Xiangrui insulted me, beat me, and it's over with an apology? Don't think that you can bully people casually because you are rich and powerful! "
Up to now, he still clearly remembers the arrogant appearance of the auspicious takeaway employee Fu Yuyu, the harsh words Fu Yuyu said, and the scene of himself being beaten to the ground.
When he remembered what happened yesterday, he was so angry that he wanted to punch someone.
Ye Qingran understood Lu Shengrong's mood at this moment, and she said with a good temper, "I understand your mood, and I came here to apologize with sincerity. I have already fired the employee who beat you. , Xiangrui will compensate you for your medical expenses and hospitalization expenses, as well as your mental damage expenses."
Lu Shengrong laughed mockingly, and said angrily, "Do you think it's great to have a few filthy money? If something happens, just throw some money away?"
Ye Qingran looked at Lu Shengrong, and said patiently, "Then what do you want? Tell me, and I will show the greatest sincerity to properly resolve this matter."
When asked by Ye Qingran, Lu Shengrong didn't know what to say for a while.
He didn't think about what to do to Xiangrui specifically, he was just very angry, and there was a fire in his heart, and he wanted to vent it.
Ye Qingran was so good-tempered that he was willing to compensate him for medical expenses, hospitalization expenses, and mental damage, and asked him what he thought. Ye Qingran's attitude had always been very good, so he really didn't know what to do.
If the other party was a man, he might still be angry, but the other party was a young, beautiful, gentle and polite woman. He would feel that he was a bit too much if he kept swearing at each other, and he couldn't save face.
For women, especially young and beautiful women, most men are not by nature too harsh, anyway, he is.
He was accidentally stepped on by a woman wearing high-heeled shoes while taking the bus or the subway a few times. It was a pain, but as long as the woman offered to apologize to him, he would say that it was okay.
Lu's mother was very excited and angry at the beginning, but now seeing Ye Qingran's good attitude, she was not so angry.
As for Ye Qingran asking what Lu Shengrong wanted, as Lu Shengrong's mother, she had no idea what to do.
The boss of Xiangrui Food Delivery has come to apologize and is willing to compensate, so what else can they want?
When Ye Qingran saw that Lu Shengrong had stopped talking, and Lu's mother hadn't spoken, she knew that both mother and son were honest and responsible people.
After thinking for a while, she took out her business card and handed it to Lu Shengrong, "This is my business card. The compensation for you will be handled by our company's vice president. If you have any other requirements, you can contact our company's vice president. Say, you can also call me, as long as it is reasonable, we will try our best to satisfy you."
Lu Shengrong glanced at the business card Ye Qingran handed over, raised his hand to accept it, and said nothing, acquiescing to Ye Qingran's handling method.
Seeing that Lu Shengrong took the business card, Ye Qingran said everything she had to say, and said, "Then take good care of your health, let's go first."
After speaking, she left the ward with Yan Ya and Ah Bing.
In the ward, Lu Shengrong and Lu's mother glanced at each other.
Lu Mu said, "Is this the end of the matter?"
Lu Shengrong sighed, "What else? What else can we ask for?"
Lu Mu said, "It seems that there is no other request."
What Lu Shengrong suffered were all skin traumas, and then a slight concussion, but nothing serious.
Things have to be resolved after all, and the general solution is an apology and compensation.
The middle-aged uncle on the other hospital bed heard clearly what Ye Qingran said just now, and also saw Ye Qingran's expression clearly.
At this moment, Ye Qingran took people out, and when he heard Lu Shengrong and Lu's mother discussing this matter, the middle-aged uncle interrupted, "I think that female boss is quite sincere, and a boss can let go of herself." It is not easy to apologize and compensate in person so sincerely.
How many rich big bosses are rich and powerful, look down on people, and when something happens, they either use money to settle it, or use some shady means to solve the matter. Apologizing means publishing an apology article in the newspaper for the public to read. "
Lu Shengrong looked at the middle-aged uncle and agreed, "That's indeed the case."
He is young and has little experience, but he has heard of similar things.
There was a person in their village who somehow offended the son of a certain boss, and was hospitalized with a broken bone after being beaten by the son of the boss.The person who was beaten called the police and wanted to sentence the son of the big boss.
But then it seemed that the big boss paid the beaten person some money, and the matter was settled.The son of the big boss has nothing to do, and he is still very arrogant in his words and deeds.
In such a comparison, this is not bad.
Ye Qingran didn't know about the conversation in the ward, she took Yan Ya and Ah Bing out a few steps before she was blocked by reporters waiting outside.
The reporters turned to her with microphones and asked questions in a hurry.
"Boss Ye, what do you think of this incident?"
"Mr. Ye, does Xiangrui ignore customers because of his wealth and wealth?"
"Boss Ye, how do you plan to deal with this matter?"
Ye Qingran looked at those reporters, and replied seriously, "It is our company's improper employment that caused such a thing to happen. I am sorry for this. However, our company definitely does not take customers seriously. We attach great importance to customers, because without the support of customers, there will be no development of our company.
In this incident, our company will compensate the injured customers accordingly, and will also fire the employees who made mistakes, and will increase the management of employees to avoid similar incidents from happening again. "
After expressing her attitude, she stopped talking and got into the car.
The reporters who were guarding outside the ward heard what she said to Lu Shengrong, and she also accepted the interviews of the reporters to express her attitude, and how it develops in the future will just go with the flow.
She thinks that the reporters in the mountain city are not bad. Most of the news and articles they publish are relatively objective. They will tell the public what they see and hear in the newspapers, and there are relatively few malicious attacks on others.
"go to company."
She said to Cheng Shi lightly.
"Yes."
Cheng Shi stepped on the accelerator and drove Ye Qingran and the others to the branch office.
After arriving at the company, Ye Qingran asked Yan Ya to gather all the employees of the branch, including the riders, and she wanted to hold a meeting.
After all the employees were convened, she first told the staff about Fu Yuyu insulting and beating customers that happened yesterday, and then she announced in public that Fu Yuyu would deduct one month's salary and dismiss Fu Yuyu.
After talking about how to deal with Fuyu, she mentioned the company's regulations again, emphasizing that all employees should pay attention to their service attitude, especially riders who are in direct contact with customers.
The food delivery should be delivered in time, even if the delivery is late for some reason, or the soup was spilled on the way, it is your own fault, you must take the initiative to admit the mistake and explain it patiently.Even if the customer blames them, they can't quarrel with the customer, let alone fight with the customer.
No matter what the reason is, any employee who takes the initiative to do something to a customer will be fired immediately upon discovery.
Later, in order to prevent any more employees from being bought by competitors, she announced a decision of her own.
(End of this chapter)
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