Fourteen Lectures on Consumer Psychology
消费心理十四讲
This "Fourteen Lectures on Consumer Psychology" edited by Harry D. Kaisen does not teach specific sales skills, because different sales forms have different operating skills, so they are not the same. "Fourteen Lectures on Consume
Summary
This "Fourteen Lectures on Consumer Psychology" edited by Harry D. Kaisen does not teach specific sales skills, because different sales forms have different operating skills, so they are not the same. "Fourteen Lectures on Consumer Psychology" focuses on the common skills and principles of all sales.As we all know, in different forms of sales, the factors that affect the success of sales are common.The objects of these influencing factors are, in the final analysis, the psychological activities of consumers.Whether speaking a word, writing or drawing a word, the mind of a consumer goes through several stages before a purchase takes place.The book will describe the changing process of mental activities in these stages and analyze them.
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- 1 Chapter 1 Preface
- 2 Chapter 2 Understanding Psychological Activities in Sales
- 3 Chapter 3 Understanding Psychological Activities in Sales
- 4 Chapter 4 From what aspects attract consumers' attention
- 5 Chapter 5 From what aspects attract consumers' attention
- 6 Chapter 6 The Role of Repetition
- 7 Chapter 7 Group Sales
- 8 Chapter 8 Group Sales
- 9 Chapter 9 Arousing Consumer Interest in Products
- 10 Chapter 10 Focusing on the Pleasure of Consumption
- 11 Chapter 11 Don't Ignore the Consumer's Imagination
- 12 Chapter 12 Why consumers have the desire to buy
- 13 Chapter 13 Trust and a Good Public Image
- 14 Chapter 14: The Impact of Rationality on Purchasing
- 15 Chapter 15 Instinct and Sales
- 16 Chapter 16 Instinct and Sales
- 17 Chapter 17: Suggestions in Sales
- 18 Chapter 18: Suggestions in Sales
- 19 Chapter 19 The Best Psychological Moments in Sales
- 20 Chapter 20 The Ultimate Goal of Sales: Satisfying the Customer
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