Human resources department management system template collection

Chapter 21 Performance Appraisal Management (5)
(10) Make reasonable arrangements for the work of subordinates so that the work can be carried out efficiently and orderly.

(11) Responsible for the preparation and supervision of the department's annual budget and work plan.

(12) Make reasonable deployment of internal personnel to form a scientific and hierarchical personnel structure.

(13) Formulate education and training plans for departmental staff, train and train public relations personnel, and reserve talents for the development of the enterprise.

Management supervision
(1) Orders and prohibitions to ensure the realization of goals and plans.

(2) In terms of employment, give full play to the strengths of employees, fully mobilize the enthusiasm of all kinds of personnel, and form a collective force.

(3) Ensure that the team management work is carried out effectively, and jointly and efficiently complete various public relations work.

(4) Supervise the implementation of various management systems, rules, plans, etc. within the management department.

(5) Encourage subordinates to cooperate to complete tasks.

(6) Properly handle information feedback and additional temporary tasks in the work, and urge the project leader to complete the tasks accurately and timely.

(7) Responsible for presiding over the formulation and improvement of the management system, and strictly supervising the implementation of reward and punishment measures.

(8) Correctly guide the behavior of subordinates according to their needs and motivations.

(9) Clarify the department's work plan and goals, assist subordinates to formulate personal goals, and make their personal goals consistent with organizational goals.

direction and coordination

(1) As a member of the organization, establish a coordinated and harmonious working environment with superior and subordinate colleagues and other relevant personnel.

(2) Correctly and timely adopt two methods of material incentive and spiritual encouragement to fully mobilize the work enthusiasm of subordinates.

(3) Conduct an objective and fair assessment of the working ability and performance of subordinates in all aspects.

(4) Actively train and educate subordinates to promote the improvement of their skills and qualities.

(5) Help subordinates understand all aspects of the company's policies and regulations, knowledge of public relations etiquette and operating norms.

(6) Fully understand the intention of the superior, and dare to correct its mistakes without damaging the relationship.

(7) Point out and correct mistakes and deficiencies in the work of subordinates in a timely manner.

(8) Establish and maintain a good internal and external interpersonal network, and pay close attention to the relationship with the public.

(Continued)
Aspects of the review report
(1) Responsible for the organization and review of public relations objectives and activity plan reports.

(2) Review the suitability and effect of public relations communication media and channels.

(3) Review the public relations expense control report.

(4) Provide a true and accurate work summary report.

(5) Review public relations advertisements and public relations investigation reports.

(6) Responsible for the preparation and storage of various related report materials for the implementation of public relations planning.

(7) Patiently listen to the reports of relevant personnel on the work situation, and give corresponding instructions.

Storage and Transportation Manager Performance Evaluation

Storage and Transportation Manager Performance Evaluation

Executive department file number
Approver Approval Date
business work
(1) Make a reasonable inventory and transportation plan to ensure the supply of products to the sales department.

(2) Responsible for formulating a storage and transportation management system to ensure the safe storage and transportation of products.

(3) Responsible for the establishment of inventory information system and inventory statistics.

(4) Negotiate with the sales department to formulate reasonable annual, quarterly and monthly production and inventory plans to ensure product supply to the sales department.

(5) Responsible for the establishment of the regional inventory information system and the formulation of the regional inventory demand plan.

(6) Strictly implement the warehousing system to ensure the safe storage of products and do a good job in the management of goods in and out of the warehouse.

(7) Make a transportation plan and determine a suitable transporter.

(8) Make reasonable deployment of internal personnel to form a scientific and hierarchical personnel structure.

(9) Make reasonable arrangements for the work of subordinates so that the work can be carried out efficiently and orderly.

(10) Regularly inspect the warehouse in person and make instructions based on proper inventory.

(11) Clearly grasp the inventory content and strictly prevent loopholes in commodity management.

(12) Organize relevant inventory control materials and check necessary product information at any time.

Management supervision
(1) Formulate a sound warehouse management system and strictly implement it to ensure the safe entry and exit of products.

(2) Supervise the implementation process of the product storage plan.

(3) Strictly monitor and ensure the delivery time and safety of the goods during the transportation process.

(4) Strictly monitor the cost of warehousing and transportation.

(5) Orders and prohibitions to ensure the realization of goals and plans.

(Continued)
(6) Carry forward the advantages in employing personnel, fully mobilize the enthusiasm of all kinds of personnel, and form a collective force.

(7) Ensure that the team management work is carried out effectively, and all tasks are completed effectively together.

(8) Supervise various management systems, rules, plans, etc. within the management department.

(9) Properly handle failures in the work and additional temporary tasks, and supervise the accurate and timely completion of all tasks.

(10) Correctly guide the behavior of subordinates according to their needs and motivations.

(11) Be good at letting subordinates go to work, and encourage them to cooperate to complete the work in a timely manner.

(12) Reduce employee complaints and dissatisfaction in personnel relations and arrangements.

(13) Always explore the degree of rationalization of departmental work and commit to systematic construction.

(14) Regularly educate subordinates to ensure that they complete their work efficiently on schedule.

Guidance and coordination
(1) Coordinate sales and production department plans to ensure product supply to the sales department.

(2) Instruct warehouse managers at all levels to establish a regional inventory information system and improve information communication.

(3) As a member of the organization, establish a coordinated and harmonious working environment with superior and subordinate colleagues and other relevant personnel.

(4) Correctly and timely adopt material incentives and spiritual encouragement to fully mobilize the enthusiasm of subordinates.

(5) Conduct an objective assessment of the working ability and performance of subordinates in all aspects.

(6) Actively train and educate subordinates to promote the improvement of their work skills and quality.

(7) Help subordinates understand the policies and regulations of all aspects of the enterprise.

(8) Promptly point out and correct mistakes in the work of subordinates.

(9) Establish and maintain a good internal and external interpersonal network to make the work go smoothly.

(10) Pay attention to the management of work objectives, so that the work can be coordinated and orderly.

(11) Always consider issues such as welfare and security to improve employees' enthusiasm for work.

(12) Ensure coordination and consistency in objectives, policies, plans, procedures, and schedules.

(13) Coordinate the operations among various functional departments so that the entire enterprise can obtain the best benefits.

Aspects of the review report
(1) Examine and approve the regional storage and transportation development plan.

(2) Review the regional inventory plan.

(3) Review the warehouse management system.

(4) Examine the establishment plan of storage in each region, and strictly supervise the implementation process.

(5) Check storage and transportation costs and carry out effective control.

(6) Provide work summary report accurately, timely and truthfully.

(7) Patiently listen to the reports of relevant personnel on the work situation, and give corresponding instructions.

(8) Check whether the performance of the work meets the expected goals and plan requirements.

(Continued)
(9) Use the most effective methods and procedures to compile and save management-related reports.

(10) Propose a report on warehousing and transportation cost control.

Customer Service Manager Performance Evaluation

Customer Service Manager Performance Evaluation

Executive department file number
Approver Approval Date
business relationship
(1) Conduct regular surveys on customers to grasp their opinions.

(2) Handle customer complaints urgently to ensure customer satisfaction.

(3) Compile the statistical table of customer complaint cases and the registration tracking form of customer complaint cases.

(4) Responsible for the establishment of customer service files.

(5) Make reasonable deployment of internal personnel to form a scientific and hierarchical personnel structure.

(6) Formulate departmental employee education and training plans, train and train management personnel, and reserve talents for the development of the enterprise.

(7) Prepare the department's annual budget plan and supervise its implementation.

Management supervision
(1) Responsible for the tracking and handling of complaint cases.

(2) Supervise the implementation of customer opinion surveys.

(3) Carry forward the advantages in employing personnel, fully mobilize the enthusiasm of all kinds of personnel, and form a collective force.

(4) Ensure that the team management work is carried out effectively, and all tasks are completed effectively together.

(5) Responsible for the supervision and implementation of various management systems, rules, plans, etc. within the management department.

(6) Responsible for presiding over the formulation and improvement of the management system, and strictly supervising the implementation of reward and punishment measures.

(7) Encourage subordinates to cooperate to complete tasks in a timely manner.

(8) Correctly grant subordinates the responsibilities and powers corresponding to the tasks they undertake.

(9) Regularly educate subordinates to ensure that they complete their work efficiently on schedule.

Guidance and coordination
(1) Correctly coordinate the interest relationship between the enterprise and customers, so that the enterprise will not suffer losses and the customers will be satisfied.

(2) Coordinate circulation and delivery work, so that customers can quickly get the goods they need.

(3) Accelerate the speed of service and improve customers' trust in service.

(4) Ensure the smooth flow of customer opinions and information channels in order to better serve customers.

(5) As a member of the organization, establish a coordinated and harmonious working environment with superior and subordinate colleagues and other relevant personnel.

(6) Correctly and timely adopt two methods of material incentive and spiritual encouragement to fully mobilize the work enthusiasm of subordinates.

(Continued)
(7) Objectively evaluate the working ability and performance of subordinates in all aspects.

(8) Actively train and educate subordinates to promote the improvement of their work skills and quality.

(9) Help subordinates understand the policies and regulations of all aspects of the enterprise.

(10) Promptly point out and correct mistakes in the work of subordinates.

(11) Establish and maintain a good internal and external interpersonal network to make the work go smoothly.

Aspects of the review report
(1) Propose a customer service planning report.

(2) Put forward customer demand opinion report.

(3) Review customer service work reports.

(4) Review customer service incident reports.

(5) Review the department's service expense control report.

(6) Review the customer service file preparation report.

(7) Provide work summary reports in a timely, accurate and truthful manner.

(8) Patiently listen to the reports of relevant personnel on the work situation, and give corresponding instructions.

(9) Review whether the work performance of subordinates meets the expected goals and plan requirements.

(10) Check whether subordinates correctly understand the meaning of work and whether they strive to achieve the best performance.

Marketing Manager Performance Evaluation

Marketing Manager Performance Evaluation

Executive department file number
Approver Approval Date
business work
(1) Lead the internal members of the organization department to jointly formulate annual marketing goals and overall marketing work plans.

(2) Formulate annual marketing plans and budgets, supervise the product launch process and make timely assessments and adjustments.

(3) Negotiate with the production and sales departments, and formulate a reasonable and forward-looking new product development plan based on the actual market situation.

(4) Cooperate with the sales department to design and improve the channel policy.

(5) Assist the sales department to implement market promotion work, monitor and evaluate its process and results.

(6) Plan and promote customer service plans and value-added activities, and organize relevant departments to assist the customer service department in implementing value-added customer service activities, and monitor and evaluate the process and results of the work.

(7) Assist the marketing director to understand the company's competitors and their business advantages, characteristics and other information, organize and formulate a competitive marketing plan according to the competition situation, and stabilize the company's market position.

(8) Use market surveys and forecasts to understand consumer demand and changing trends.

(9) In the market supply and demand information, analyze the law of consumer demand changes through phenomena, and provide timely information for the development of new products.
(Continued)
For reliable Market Analysis Reports.

(10) Make reasonable deployment of internal personnel to form a scientific and hierarchical personnel structure.

(11) Coordinate the cooperation and information communication within the department and between the department and other departments.

(12) Recruit, train and cultivate marketing personnel to reserve talents for the company's development.

Management supervision
(1) Can order and prohibit, to ensure the realization of the goal.

(2) Carry forward the advantages in employing personnel, fully mobilize the enthusiasm of all kinds of personnel, and form a collective force.

(3) Correctly guide the behavior of subordinate managers according to their needs and motivations.

(4) Clarify the department's work plan and goals, assist subordinates to formulate personal goals, and make personal goals consistent with organizational goals.

(5) Properly handle mistakes in work and additional temporary work tasks, and urge all tasks to be completed accurately and timely.

(6) Establish systematic market research, advertising and other information networks, organize and collect relevant market information on a regular basis.

(7) Use diversified methods to motivate subordinates to work hard, and encourage them to cooperate to complete tasks in a timely manner.

Guidance and coordination
(1) As a member of the organization, establish a coordinated and harmonious working environment with superior and subordinate colleagues and other relevant personnel.

(2) Correctly and timely adopt two methods of material incentive and spiritual encouragement to fully mobilize the work enthusiasm of subordinates.

(3) Conduct an objective assessment of the working ability and performance of subordinates in all aspects.

(4) Actively train and educate subordinates to improve their skills and qualities.

(5) Help subordinates understand all aspects of the company's policies and regulations.

(6) Promptly point out and correct mistakes in the work of subordinates.

(7) Establish a good internal and external interpersonal network to make the work go smoothly.

Aspects of the review report
(1) Propose sales and product-oriented market reports.

(2) Assess the scientific nature of the market research report.

(3) Review advertising and media cost control reports.

(4) Prepare and save various information and report materials.

(5) Review market-oriented financial reporting.

(6) Review the feasibility of the planning report.

(7) Patiently listen to the reports of relevant personnel on the work situation, and give corresponding instructions.

(8) Provide timely, accurate and truthful work summary reports.

Sales Manager Performance Evaluation
Sales Manager Performance Evaluation
Executive department file number
Approver Approval Date
business work
(1) Lead and organize internal members of the department to jointly formulate annual sales plans and assign target tasks to specific personnel.

(2) Responsible for the formulation of marketing promotion plans and budgets, grasp the scope of marketing, and conduct market sales surveys.

(3) Responsible for the preparation of annual sales forecast and sales expense forecast.

(4) Discuss with advertisers and distribution agents about advertising design, program arrangement and other related publicity activities.

(5) Regularly conduct statistical analysis on the collected product market intelligence and respond in time.

(6) According to the market survey results, put forward product improvement suggestions to meet market demand.

(7) Make timely adjustments to product supply based on market product information and market dynamic information.

(8) Manage the target completion and measurement status of each distribution department, provide timely guidance, and strictly prevent uneven quotas and price confusion.

(9) Strictly control the capital operation and account collection checkpoints, make timely statistics on sales performance, and conduct rigorous analysis based on sales conditions.

(10) Do a good job as a marketing consultant to discover potential customers and consumers.

(11) Cooperate with the marketing department to design and improve the channel policy.

(12) Assist the marketing director to understand the competitive advantages and characteristics of the company's competitors' products, organize and formulate competitive promotion plans according to the competition situation, and stabilize the company's market position.

(13) Make reasonable deployment of internal personnel to form a scientific and hierarchical personnel structure.

(14) Feedback the market information of relevant products to the product development department in time to promote the development of new products.

(15) According to customer needs, formulate effective promotion plans, and do a good job in customer return visits and after-sales service in a timely manner.

(16) Examine and establish marketing branches, directly affiliated operation departments and offices.

(17) Formulate employee education and training plans, train and train sales managers, and reserve talents for the development of the enterprise.

Management supervision
(1) Be able to enforce orders and prohibit, and ensure the realization of goals and plans.

(2) Carry forward the advantages in employing personnel, fully mobilize the enthusiasm of all kinds of personnel, and form a collective force.

(3) Correctly guide the behavior of subordinate managers according to their needs and motivations.

(4) According to the enterprise management system, correctly formulate the sales rules of the department, comprehensively plan and reasonably arrange the work of the department, and supervise the implementation of various tasks.

(5) Properly handle failures in the work and additional temporary work tasks, and urge all tasks to be completed accurately and in a timely manner.

(6) Establish a sound marketing, investigation, and information network to support, serve, monitor, and evaluate the department's work process, efficiency, and performance, and ensure continuous improvement and promotion.

(Continued)
(7) Use diversified methods to motivate subordinates to work hard, and encourage them to cooperate to complete the work in a timely manner.

(8) Presided over the formulation of a sound management system and strictly implemented reward and punishment measures.

Guidance and coordination
(1) As a member of the organization, establish a coordinated and harmonious working environment with superior and subordinate colleagues and other relevant personnel.

(2) Correctly and timely adopt two methods of material incentive and spiritual encouragement to fully mobilize the work enthusiasm of subordinates.

(3) Conduct an objective assessment of the working ability and performance of subordinates in all aspects, and put forward suggestions for improvement.

(4) Actively train and educate subordinates to promote their quality in product knowledge and sales knowledge.

(5) Help subordinates understand the policies and regulations of the company in all aspects, and help subordinates understand the laws, taxes, securities, prices, etc. of the target market.

(6) Do a good job in contacting the sales affairs and the inside of the company in a timely manner, and establish and maintain a good internal and external interpersonal network.

(7) Promptly point out and correct mistakes in the work of subordinates.

(8) Assess the credit and performance of the staff in the department, and make reasonable deployment of internal staff to complete the work quickly.

Aspects of the review report
(1) Put forward policy reports on market development, profit improvement, advertising, recycling management.

(2) Put forward various market promotion plan reports.

(3) Provide accurate and real sales reports to superiors in time.

(4) Review sales and advertising expense control reports.

(5) Responsible for collecting, sorting, analyzing, compiling and saving all kinds of information and marketing reports.

(6) Review the financial report of market sales.

(End of this chapter)