Alternative Bodyguard:Beauty president falls in love with me

Li Qiang frowned: "then we will have a lot of losses in the later period, especially many customers who come here today. It's obvious that it's an impulse consumption brought by Miss Wang's dynamic, and even some people obviously show off that they can get the same security as the vice president of the veteran regiment for the first time. Obviously, it's impossible to wait that long, This is tantamount to the loss of customer resources in vain. "

"So we still have to find a way to make the output of our trained personnel keep up with our orders as soon as possible."

Zhang Xiaowen plucked up the courage and said: "in fact, I think the main reason why our personnel output can't keep up is that the training cycle is too long and the standards are too strict, far beyond what other companies don't know. But in fact, even if we are eliminated to the second echelon or team security personnel, the quality is also very high, and even our team security is higher than the level of private bodyguards of many security companies. "

"If the customer is really in urgent need, and there is no time to wait for the next batch of trainers to come out, after all, the time cycle is too long. If the customer is not satisfied for a long time, it is likely to be lost, or even transferred to another home. In the face of such a situation, can we take a compromise, that is, first use the first batch to eliminate the second batch, First to these customers. "

Zhang Xiaowen looked at Lin Hai. Lin Hai was very calm and could not see any changes in his face. However, Zhang Xiaowen felt guilty and his voice went down: "in fact, we have participated in the training ourselves, and we all know very well that the quality of the second batch of personnel is not low, which is better than the best of other companies, mainly because our own standards are strict."

"Or, we can arrange them out temporarily, and then replace them with new personnel after our later training."

Zhang Xiaowen said, also a little flustered: "I just see that the next staff may be insufficient, affecting our subsequent development, so I want to make some suggestions."

Lin Hai knocked on the table: "Li Qiang, you are the head of the business department, and Xiao Wen is also your subordinate. How about his method?"

Li Qiang pondered for a while, and then seriously said: "Xiaowen's starting point is good. As a member of the company, everyone is thinking about solving problems for the company, which is worthy of affirmation."

"But it's not going to work. In the same industry, our company can only be said to be a rising star. It started much later than other companies. In all aspects, it is still much worse than other companies. What's more, our price is much higher than other companies. Why are you willing to choose us under such circumstances? It's not only because of Miss Wang Yu's leading role, The main reason is our specialty and strength. "

"In particular, our security industry is a special industry, which means that our customers have put their own life safety into our hands. This industry does not allow any accidents, because accidents are only professional mistakes for us, but may be the cost of life for our customers. So one mistake is enough to ruin all our efforts. "

"It is precisely because of this that minister Lin and Minister Wang and Minister Xu have been so strict in training, resulting in a very low output of our personnel. On the surface, it seems to affect our performance and make money, but in fact, such a strict standard is the reason why customers choose us. Otherwise, why do they choose us instead of other competitors at such a high price? "

"What's more, why does Mr. Lin set such a high price for our security, especially for private bodyguards, which is so much higher than that of other companies, while customers are still willing to spend this money, which means they have to buy services at this price. The simplest truth: to spend 100 yuan to buy cigarettes, the boss did not have 100 yuan of cigarettes, will sell 10 yuan to you, then what do you think in your heart? In the short run, it has met the needs of customers, but it has ruined its own reputation. "

"We are different from other industries. For example, the quality of clothes is poor, but as long as we can wear them, some people will not care. But we do security, any problem, directly threaten the safety of customers' lives, who will take their own lives to gamble? Then we can't make fun of the customer's life. Otherwise, the money we make will be the last

Li Qiang said seriously: "therefore, even if there is no way to provide security in the short term, and no way to make achievements, we can not say that we are only concerned about the immediate and ignore the long-term. As for arranging the second batch of personnel first and then replacing them, it is even more infeasible. "

"Because first of all, we need to customize the exclusive security measures for employers. Secondly, the bodyguards should have a certain degree of running in with the employers. After all, many bodyguards follow the employers closely, so it may be difficult for employers to accept frequent replacement."

Li Qiang concluded: "therefore, we can't just look at the present, we should have a bigger pattern, consider the long term, and we can't relax our standards."

Lin Hai clapped and said: "Li Qiang said very well here. He said long-term and pattern. I hope you can think of these two words when you think about problems, instead of looking at the present. It's true that we will encounter the biggest personnel problem at present, but we can't leave a lot of holes or even cut off the road in the future in order to solve the problem. "

Zhang Xiaowen's face has turned red, and his head is embarrassed to lift up. Lin Hai said: "Xiaowen, you don't have to be too ashamed and blame yourself, but I also hope that you can work harder in the future. You and Li Qiang are starting from the same starting point. Some people may be slower, but I hope that everyone is always making progress."

Zhang Xiaowen was silent and nodded his head at last.

"Well, back to the point, let's talk about how to solve the problem. Xiaowen's method doesn't work, but it's a pity if we really wait for the loss of customers. So let's talk about whether there is any good way

"First of all, what I can do here is to contact and recruit more high-quality personnel as soon as possible. There is a new group of about 40 people in place, and they have started training, but now it seems that it is still not enough, especially after this event, we need to adjust the reserve plan, so I will further recruit in the future. "

"Wang Yinhu, Xu Mingli, one of your tasks is to bring out the second batch of people as soon as possible, but the premise is not to relax the assessment standards."

"What's more, we should select enough excellent people from them to stay as instructors and lead the team after reaching the standard, because our team will continue to expand in the future. It's impossible to expect you two to be responsible for all the training. Moreover, with the increase of performance and scale in the future, what you should do is to invest in management, So your most important task is to cultivate people who can replace you as soon as possible, and the more the better

"But it can only work in the future. I need everyone to work out how to solve our current problems."

Lin Hai said, in fact, he has many ways, but he can't say that all of them depend on himself. He will be very tired in the future, and the development of the company is doomed to be very slow. Therefore, he must lead others to participate in the management of the company, so as to promote the development of the company as quickly and effectively as possible, and also drive everyone to grow together.

Li Qiang thought for a moment: "the main starting point now is to have more personnel as soon as possible to fundamentally meet the needs of customers and orders, and to find ways to appease customers, reduce their dissatisfaction as far as possible, and let them accept the waiting process."

"First of all, should we make a public statement and apologize in time, because it is an inevitable fact that there is no way to transport more security in time and let the customers wait? Then we admit this situation, explain the situation to the customers with a sincere attitude, and explain our assessment standards, as well as the situation that we refuse to lower the standards at this time, so we have to extend the waiting time, Is it at least to give an account to our customers, which also reflects our serious and responsible attitude? "

Lin Hai nodded: "it's necessary to write down and arrange this."