Zhang Xiaowen suffered a blow before, which is probably to make up for it. He said again seriously: "I know my idea may not be mature, but I still welcome your more advice, which is also convenient for me to make better progress in the future."
"Because we have made statistics before, there are some customers who want two or three or more personal security at a time. Of course, it must be out of actual demand. After all, the more security, the stronger the strength, the higher the safety factor. "
"But in fact, the first batch of people who have passed the assessment must have no problem with their strength, unless the employers may be faced with a barrage of bullets, which requires more people to protect them. If it's in China, it's rare to see such a highly dangerous situation. Therefore, we can negotiate with those customers who have a large number of bodyguards in advance, and use one or two bodyguards temporarily in the early stage, and then increase them if necessary in the later stage. "
Because of the previous failure, Zhang Xiaowen was obviously a little timid, but he still tried to summon up courage and said: "I know that my idea may also have a problem, but I think that one is that the basic security of customers can be met, and the second is that more people can be spared to give those customers who really need it, which can also reduce their waiting time, Improve customer satisfaction. "
Zhang Xiaowen said, blushing: "I'm sorry, I just put forward some immature ideas. I also think we can have a better way to brainstorm together."
Lin Hai smile, did not directly answer: "is still everyone to comment, Xiaowen this idea?"
Shunzi took the lead in saying: "my staff, I am confident, can really ensure that the reduction of staff will not reduce the safety factor. Even if there is only one, they will put the life safety of their employers above themselves, and they have the absolute ability to protect the safety of ordinary employers."
"Of course, the kind of employers who risk their lives every day, the kind that no security company can guarantee absolute safety."
"So, I think Xiaowen can do it."
Li Qiang also nodded: "we can make more efforts in the security measures, make sure that the plan is perfect, and ensure that there is no risk as far as possible. Then, our bodyguards have strong observation ability. If we feel that there is such a need in our daily work, we need to add more staff, and we can meet the needs of such customers at the first time."
"In this way, we will be able to free about 10 or 20 people for other customers. In this way, customer satisfaction will be improved a lot."
Lin Hai said with a smile: "that's passed. Write down this one. Don't forget to count Xiaowen's bonus."
"It's not bad, even if the idea is wrong, or not perfect, but first of all, it must be bold to put forward, no matter how good the idea is only in your mind and not implemented, it's useless, but no matter how stupid the method is, try hard to temper, it will become better, and most importantly, in this process, your idea will make progress."
Zhang Xiaowen said excitedly: "thank you, Mr. Lin, I will continue to work hard!"
Later, others came up with some big and small ideas, some useful and some useless, but everyone was actively participating.
Then, after everyone almost stopped, Lin Hai asked, "do you have any other ideas?"
"If not, I'd like to talk about mine. What Li Qiang said just now is very good, and his thinking is very right: first of all, we should supplement the staff as soon as possible to meet the needs of customers. Second, we should try our best to appease customers, reduce their dissatisfaction, and let them accept the waiting process. When you encounter problems in the future, you can refer to this idea. "
"Then I would also like to talk about my idea of how to make customers accept the story of waiting and stopping their thirst. You should know that when Cao Cao was on the March, everyone was thirsty, but he was still far away from the water source. There was no way, so he cheated the soldiers that there was a plum in front of him and he could eat the plum. When we thought of the sour and sweet plum, our saliva suddenly came out, which also alleviated our thirst, so we successfully persisted until we found a source of water. "
"The wisdom that our ancestors left us can be learned and used flexibly. For example, we have no way to provide security for customers now, but if I tell customers to see their own bodyguards first, and then tell them to wait for another month or two, this private bodyguard, which is customized for you and ensures your safety in all aspects, will come to you. Do you think customers are more willing to accept the waiting process? "
"So I think that the security of our recruitment is in place, so we can let the customers see it with their own eyes, or even choose the right personnel, and then focus on intensive training to ensure that they pass the assessment within one or two months. Then if the customers can accept it, they can sign a contract and book in advance, and then we will send the bodyguards to them."
"In this way, customers are very clear about what kind of private security they are going to have, and they may be more looking forward to it and willing to accept it."
Lin Hai said with a smile: "this is a psychological thing. I'm not sure it's useful, and it's impossible to say it's useful for every customer. However, some people should be willing to accept it."
In fact, Lin Hai realized that today's customers, to put it bluntly, are following suit. Many of them even want to show off on social platforms that they can book the same security as Wang Yu for the first time. In addition, the personnel of their security company are outstanding in terms of appearance, physical fitness and comprehensive quality, Under Wang Yu's dynamic, there are many little girls who are crazy about flowers.
If it's such a mindset, basically after the heat, such customer resources are likely to be lost. Therefore, booking in advance can satisfy their psychology and retain some people as much as possible.
In fact, according to Lin Hai's idea, the security in his mind should be to serve customers' safety. But on the other hand, when he runs this company, he can't say that he doesn't consider everyone's eating and drinking. He wants everyone to live a better life with him. Even for the sake of showing off, he can't avoid accidents in his life, Their security is bound to work.
What's more, Lin Hai wants to make more money with less danger. That's why he came up with such an idea.
Zheng Mingyu said with a smile: "Mr. Lin, this is to let our security personnel play the role of beautiful men. The security personnel of our company are all handsome and heroic. If the customers like it and choose it, they will definitely be willing to wait. Maybe there are beautiful customers who can also directly like it."
Lin Hai asked the staff of the administrative department to summarize the main points of the meeting. Then, he began to issue a statement first, and then announced the predetermined plan.
The whole company is now equivalent to a high-speed operation of the machine, from the formulation of action plans to implementation, are very fast.
Soon, Feiying security company issued a public apology letter to the public. It sincerely admitted that due to the sudden increase of customers and orders, coupled with the most important reason, the assessment standard was too high, resulting in the shortage of personnel reserves. Subsequent customers need to wait for at least one or two months, so it expressed its most sincere apology to the customers, and, If customers are willing to wait, they can extend the server for one month for free on the basis of the original customized security.
In addition, the new batch of personnel have not passed the assessment and are still in the training period. At present, customers can choose the appropriate bodyguards according to their own ideas. Flying eagle security company will formulate security measures in advance and extend the security for one month for free.
After all, the annual cost of high-end private security is about one million yuan, and a free extension of one month is about 100000 yuan. Of course, those who come to their company to find senior private bodyguards will not care about this money. This money is nothing more than pocket money for them, but it really reflects the sincerity and apology of the security company.
"Because we have made statistics before, there are some customers who want two or three or more personal security at a time. Of course, it must be out of actual demand. After all, the more security, the stronger the strength, the higher the safety factor. "
"But in fact, the first batch of people who have passed the assessment must have no problem with their strength, unless the employers may be faced with a barrage of bullets, which requires more people to protect them. If it's in China, it's rare to see such a highly dangerous situation. Therefore, we can negotiate with those customers who have a large number of bodyguards in advance, and use one or two bodyguards temporarily in the early stage, and then increase them if necessary in the later stage. "
Because of the previous failure, Zhang Xiaowen was obviously a little timid, but he still tried to summon up courage and said: "I know that my idea may also have a problem, but I think that one is that the basic security of customers can be met, and the second is that more people can be spared to give those customers who really need it, which can also reduce their waiting time, Improve customer satisfaction. "
Zhang Xiaowen said, blushing: "I'm sorry, I just put forward some immature ideas. I also think we can have a better way to brainstorm together."
Lin Hai smile, did not directly answer: "is still everyone to comment, Xiaowen this idea?"
Shunzi took the lead in saying: "my staff, I am confident, can really ensure that the reduction of staff will not reduce the safety factor. Even if there is only one, they will put the life safety of their employers above themselves, and they have the absolute ability to protect the safety of ordinary employers."
"Of course, the kind of employers who risk their lives every day, the kind that no security company can guarantee absolute safety."
"So, I think Xiaowen can do it."
Li Qiang also nodded: "we can make more efforts in the security measures, make sure that the plan is perfect, and ensure that there is no risk as far as possible. Then, our bodyguards have strong observation ability. If we feel that there is such a need in our daily work, we need to add more staff, and we can meet the needs of such customers at the first time."
"In this way, we will be able to free about 10 or 20 people for other customers. In this way, customer satisfaction will be improved a lot."
Lin Hai said with a smile: "that's passed. Write down this one. Don't forget to count Xiaowen's bonus."
"It's not bad, even if the idea is wrong, or not perfect, but first of all, it must be bold to put forward, no matter how good the idea is only in your mind and not implemented, it's useless, but no matter how stupid the method is, try hard to temper, it will become better, and most importantly, in this process, your idea will make progress."
Zhang Xiaowen said excitedly: "thank you, Mr. Lin, I will continue to work hard!"
Later, others came up with some big and small ideas, some useful and some useless, but everyone was actively participating.
Then, after everyone almost stopped, Lin Hai asked, "do you have any other ideas?"
"If not, I'd like to talk about mine. What Li Qiang said just now is very good, and his thinking is very right: first of all, we should supplement the staff as soon as possible to meet the needs of customers. Second, we should try our best to appease customers, reduce their dissatisfaction, and let them accept the waiting process. When you encounter problems in the future, you can refer to this idea. "
"Then I would also like to talk about my idea of how to make customers accept the story of waiting and stopping their thirst. You should know that when Cao Cao was on the March, everyone was thirsty, but he was still far away from the water source. There was no way, so he cheated the soldiers that there was a plum in front of him and he could eat the plum. When we thought of the sour and sweet plum, our saliva suddenly came out, which also alleviated our thirst, so we successfully persisted until we found a source of water. "
"The wisdom that our ancestors left us can be learned and used flexibly. For example, we have no way to provide security for customers now, but if I tell customers to see their own bodyguards first, and then tell them to wait for another month or two, this private bodyguard, which is customized for you and ensures your safety in all aspects, will come to you. Do you think customers are more willing to accept the waiting process? "
"So I think that the security of our recruitment is in place, so we can let the customers see it with their own eyes, or even choose the right personnel, and then focus on intensive training to ensure that they pass the assessment within one or two months. Then if the customers can accept it, they can sign a contract and book in advance, and then we will send the bodyguards to them."
"In this way, customers are very clear about what kind of private security they are going to have, and they may be more looking forward to it and willing to accept it."
Lin Hai said with a smile: "this is a psychological thing. I'm not sure it's useful, and it's impossible to say it's useful for every customer. However, some people should be willing to accept it."
In fact, Lin Hai realized that today's customers, to put it bluntly, are following suit. Many of them even want to show off on social platforms that they can book the same security as Wang Yu for the first time. In addition, the personnel of their security company are outstanding in terms of appearance, physical fitness and comprehensive quality, Under Wang Yu's dynamic, there are many little girls who are crazy about flowers.
If it's such a mindset, basically after the heat, such customer resources are likely to be lost. Therefore, booking in advance can satisfy their psychology and retain some people as much as possible.
In fact, according to Lin Hai's idea, the security in his mind should be to serve customers' safety. But on the other hand, when he runs this company, he can't say that he doesn't consider everyone's eating and drinking. He wants everyone to live a better life with him. Even for the sake of showing off, he can't avoid accidents in his life, Their security is bound to work.
What's more, Lin Hai wants to make more money with less danger. That's why he came up with such an idea.
Zheng Mingyu said with a smile: "Mr. Lin, this is to let our security personnel play the role of beautiful men. The security personnel of our company are all handsome and heroic. If the customers like it and choose it, they will definitely be willing to wait. Maybe there are beautiful customers who can also directly like it."
Lin Hai asked the staff of the administrative department to summarize the main points of the meeting. Then, he began to issue a statement first, and then announced the predetermined plan.
The whole company is now equivalent to a high-speed operation of the machine, from the formulation of action plans to implementation, are very fast.
Soon, Feiying security company issued a public apology letter to the public. It sincerely admitted that due to the sudden increase of customers and orders, coupled with the most important reason, the assessment standard was too high, resulting in the shortage of personnel reserves. Subsequent customers need to wait for at least one or two months, so it expressed its most sincere apology to the customers, and, If customers are willing to wait, they can extend the server for one month for free on the basis of the original customized security.
In addition, the new batch of personnel have not passed the assessment and are still in the training period. At present, customers can choose the appropriate bodyguards according to their own ideas. Flying eagle security company will formulate security measures in advance and extend the security for one month for free.
After all, the annual cost of high-end private security is about one million yuan, and a free extension of one month is about 100000 yuan. Of course, those who come to their company to find senior private bodyguards will not care about this money. This money is nothing more than pocket money for them, but it really reflects the sincerity and apology of the security company.
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