My 1982

Li Zhongxin believes that after China's reform and opening up, although the service industry has changed, such a change is not very large.

According to Li Zhongxin's thoughts, China has been a planned economic era that does not pay attention to service quality.

Because everything is available at that time, we can contact it here, this situation should be related to the plan economy in my country in the early days of the founding, and the model supplied is not to rely on market regulation, and the goods are often less than seeking The goods become the first element in circulation, and the service can be available, and the service is ignored from the supplier to the buyer.

In terms of strict sense, this commodity circulation ignores consumer concepts, leading to incomplete consumption behavior. With the acceleration of marketization, commodity manufacturing is also developing rapidly, and the market supply situation greater than seeking promotes commodity circulation into marketing state.

Consumer role positioning is getting clearer, and the service has become an important factor in leading consumption. Under the guidance of Li Zhongxin, the company has always had a service level, although there is no customer is God, but everything is for customers. And think.

What we said is the matter of God! This originate should be traced back to the late Marshall Field Department Store. It is generally believed that the founder of this company Marshall Field and his hand, later created the British Servery Department Store Harry Gordi Selveri, which proposed the customer, always right. Farming marketing concept. At the same time, Marshall Field Department Store also changed the customer at the time of the retail industry, that is, once the product is sold out, it is changed to unconditional return.

In the store, there are convenient facilities such as stools, so that those who have been hesitant when buying goods sits and build a seating area, and paying too much fatigue or exciting customers to rest to have energy to continue their procurement.

Customers are always reflected in the marketing ideas for customers as the work center, not only selling goods and selling services.

In the modern service industry in the 19th century, this marketing means naturally got successful, even received by the service industry into a new guideline. Later, Selverch founded a department store in the UK, inherited this concept and successfully succeeded.

However, Western does not have to use God to describe customers, customers are God should be based on the Japanese singer Sanbo Scholar.

After the changes in the Chinese service industry, the customer is that God seems to be a slogan, but in this phrase like an emblem, the word God does not have special translation. Usually the West does not use God to express respect for customers, often in the process of customer priority, customers are always right, or customers are kings.

A more similar statement comes from Japan, but interesting is that this said is not from the manufacturing industry, nor from the service industry, but is proposed by Japanese singer Shanchunfu in 1961.

If the original words of Sanbao Schiff If you direct translation, it should be a customer, this god corresponds to the god of the Japanese God. In this case, it will be controversial, and the media will list this sentence as a typical version of the huntel. For this reason, Sanbao Haf has explained many times, saying that this sentence means that when he sang for the audience, it seems to be praying for God. But regardless of the intention, this sentence quickly sought after by the service industry, and on this basis, coupled with Chinese translation, the customer is God's statement.

Li Zhongxin believes that customers are the market sales of corporate products, which is a food, food, food, food, food, food, and development.

At this time, the faith company has been in this time, and the idea of ​​adhering is how to give back to customers, making money is only part of it, and the faith company will not make money because of making money.

What is the most important idea of ​​loyalty company? That is through the continuous development of the faith company, let's see such a service in China, see the success of the loyalty company, to make the quality of China's people live tall.

While changing the country's prosperity, the living standards of all people in China have improved, rather than the country's prosperity, and the lives of ordinary people have not reached their desired.

Li Zhongxin has been talking to Zhao Fangtian to manage supermarkets, and customers are people or service objects to buy things to the store or service industry. Enterprises must carefully understand its customer market, so that they can specifically understand the characteristics of different markets, better implementation of customers - centered business thinking.

With the increasing market competition, people's views have also changed significantly.

Li Zhongxin said that my country before the reform and opening up, there is a shortage of goods. Put, food ticket, oil ticket, bicycle ticket, sewing ticket, etc., can't play.

These things have become a product of a particular historical period, and can only be considered in the memory of people in the old generation.

At that time, in the department store, the salesperson was basically cold to the customer, as if the customer owed their money and human feelings.

Customers must take a smile over and over again and again, I want to buy some tight goods, ask a three-channel five, get cold ice attitude, blunt answer. At that time, the customer could not enjoy the treatment of the future service industry.

If you want to buy a tight product, you still need to find the right person, only find the right person, then you can buy a tight product through acquaintances.

In the tide of the market economy after the reform and opening up, whoever wins the customer, who will win the market, who can have a development.

Marx said in "Capital": "The goods to the currency is a thrilling jump. If you fall, then the broken is not only goods, but the owner of the goods."

But different people have different awareness of this problem.

Li Zhongxin believes that after foreign large supermarkets enter China, it is mainly to start a white-hot competition in the service level. The customer is the product of God is the product of this level. The role of consumers will basically get a certain position. .

Consumers' interests began to receive attention from producers and sellers.

Speaking of the vernacular, we are a customer, then we must hope that you will get quality service in the store.

It can be said that everyone is the same, I hope that the salesperson is an amiable and honest person. It has a good idea for everyone, no matter whether she is still old.