The story of a cook

Chapter 504

After I said that the two things that companies are most afraid of are "salary increase" and "bonus", the old man was stunned for a moment, and then said: "Tell me your opinion."

I said: "Salary increases and bonuses are good things, but they are also bad things. Let me not talk about salary increases, but talk about bonuses. Bonuses are guaranteed to be given to those who perform well. If all employees are given bonuses, it will be the same as no bonuses. Anyway, you have one and I have one, you have one hundred and I have one hundred, you are not more than me, and I am not less than you. Once two people are in the same position, one of them gets more bonus than the other , For example, I am one hundred, he is two hundred, then I promise not to be happy, why? They all work the same, and I do not work a little less than him, why is he two hundred and I am one hundred? If I don’t make a fuss It’s strange to be a genius. Even if you don’t make a fuss, you still make a mess, and finally write a resignation application and quit. Not only do I quit, but he can’t continue after this trouble. Can't do it."

"The situation you mentioned also exists, but it is not a common phenomenon." The old man said.

"That's because our family didn't distribute bonuses on a large scale, try to distribute bonuses on a large scale, and make sure." I said.

"Don't talk about this first, you go on."

"This is about point management. We set a basic salary for each employee that he can accept, and we can also accept it. After the basic salary is set, do you want to raise the salary? Everyone wants to increase, and no one wants to. Then we On the basis of the basic salary, set a floating salary, or a salary increase. For example, the basic salary of a waiter is 100. On top of the basic salary, we set a first-level salary, a second-level salary, and a third-level salary. The salary will automatically increase by 100 yuan for each level up. From the basic salary of 100 to [-], before working for one year, the manager will give a [-] yuan increase if the performance is good. Now the manager It doesn’t count, it’s the score that counts. If the waiter’s score reaches [-] points within a year, then the salary will automatically increase by [-] yuan. A one-month opportunity, if you can get [-]% within a month, you can also go up." I said.

"The premise is that you have a scoring standard." The old man said.

"Yes, old man, you are right. There must be standards, and there must be standards. Without standards, it is absolutely impossible." I said, "Why do we always make mistakes in our work? Take simple hygiene as an example, whenever we check, we will always find something wrong. Come on, why? There is no fixed standard. Most of them say clean up the sanitation, check later, and pay a fine for failure. What we call "clean up" and what employees understand after hearing it are "clean up" Guaranteed to be different. When the results are checked, it will appear that some employees have cleaned up and some employees have not cleaned up. We will praise the clean-up employees and punish the dirty-clean-up employees. I think I have already cleaned up, and I am sure I don’t want to be punished, because he was not idle when others were cleaning up, and he also worked. He didn’t realize that he was still unqualified in the end. Did he feel wronged? Why did this happen and why? It's very simple, that is, there is no fixed hygiene standard, and the employees work according to the standards they think. The result is that the employees are tired and unqualified, and the managers still feel that they have explained their work clearly. Too stupid to work."

"Is it because the employees are stupid? I don't think the employees are stupid. If the employees are stupid and stupid, we won't use it. Is it because the management staff didn't arrange to understand? No, he has clearly said 'clean up the hygiene'. To put it bluntly, there is no standard. There will be mistakes of one kind or another in the work done without standards. The same is true for dishes. Processing standards, frying standards, taste standards, and packaging standards are all established, so the effects of the products are almost the same, and the standards can also be unified."

"We must have health standards, rules and regulations, operating procedures, and operating standards. When these standards are in place, what the managers need to do is to check, and score the employees during the inspection, so that the scores will come out. You can also see Yes, the kitchen has all the standards, but it is not perfect, and it has been further improved in the process of implementation.”

"En." The old man thought for a while, and said, "I understand what you said in general, let me tell you how to implement it."

I said: "This is a preliminary idea. Let me tell you, what do you think, old man? The score is designed in this way. When a new employee starts working on the first day, we will give him points. When the score reaches [-] When scoring points, he starts to enjoy two days of paid vacation, and when the score reaches [-] points, he enjoys three days of paid vacation. When there are many reception tasks, he is not allowed to take vacation, and it will be calculated as overtime. This is also a disguised form for employees Welfare, of course, we have to pay for people who work hard.”

"If they all reach [-] points, can they recover after three days of rest?" the old man asked.

"I took a look. According to the old store, the normal business sells for 4 yuan a day, the staffing is sound, and each employee has three days off a month and is completely closed, so that the normal business will not be delayed. If it is 5 yuan a day , then the cutting board, chef, and pastry need to be assigned one more person to take a break. If no one is assigned, then only two days off and one day of overtime work. But if you sell 5 yuan a day, even if you add more people, or work overtime It’s all worth it, that’s 150 million a month, and you’ll understand what it means even if I don’t tell you.” I said.

"Well, let's continue." The old man said.

"This is rest. We don't give employees three days off every month now. After half a year, or even later at the end of the year, Binhai Hotel will give all employees three days off. Also, when the employee's score reaches 50 points , the monthly seniority bonus is [-] yuan, [-] yuan for [-] points, and [-] yuan for [-] points.

"Didn't I just say that there are first-level wages, second-level wages, and third-level wages for employees? I designed it this way. When an employee's points reach 100 points, he is a first-level salary, so he is a first-level employee, and so on. , The second-level salary is the second-level employee, the third-level salary is the third-level employee, and there are more, let’s talk about these three levels first. In addition to the automatic increase in the first-level salary, the first-level employees also have a seniority bonus of 100 yuan. Enjoy the parents’ filial piety fund of [-] yuan per month, this money is for parents, it is best to remit it directly to the parents of employees, this will work best and show our corporate culture.”

"Old Tan, let me interrupt. The filial piety fund you mentioned is very good. Chinese people should pay attention to filial piety. How can one be without parents. Is there a level for this filial piety fund?" the old man asked.

I said, "Yes, there are three levels, and the first level is [-] yuan."

"Well, okay." The old man nodded.

"I have divided the scores into nine levels, which means that employees can reach the highest level of nine employees, and each level has different benefits. When the employee is at the third level, in addition to enjoying the third-level salary, he also enjoys With three levels of filial piety funds and top working years, we can also provide him with medical insurance. After level four, five, six and above, this can provide employees with endowment insurance, housing subsidies, etc. after consideration, reaching level nine employees , it is completely possible to distribute year-end dividends in proportion, that means our family members are getting old.”

The old man smiled.

I said: "This is my idea, and it can be regarded as a management method. Now let's calculate that when an employee has worked for one year and becomes a first-level employee, if he wants to leave, he will think carefully. , the salary is about the same as other stores, maybe other stores are not as high as ours. Second, if he resigns, the seniority bonus is gone, the filial piety funds are gone, and the first-level salary increase is gone, then he will consider the gains and losses Yes. And what we need are old employees who are familiar with our business and can operate proficiently. Old employees not only have strong business capabilities, but also have a sense of belonging and loyalty to the company, and can rush forward at critical moments. Well, two are guaranteed to be worth three, and this is the benefit of veteran employees."

"The reason for employees to leave is very simple. Either the salary is low or the work is not satisfactory. We first guarantee his salary, and then use good management methods to make him work here. It is not enough. Employees have two demands , one is salary, and the other is to be valued and developed. Both of these can be accomplished through point management. For employees who perform well, they have value to be cultivated. After the points reach [-] points, they can be sent to Dongfang Gourmet. Learning, he learns and grows, and he also cultivates a reserve force for the company. Those who don’t want to learn, but work hard and bear the burden of hard work, can travel for free. All of these can become the capital for employees to go out to show off, and at the same time, they can be more Good at retaining staff."

"Wait for employees' spare time, we can hold regular employee dinners, celebrate employees' birthdays, hold parties on major festivals, cooking competitions, service skill competitions, etc., which not only enrich the lives of employees, but also improve their skills. , kill two birds with one stone."

"Can all these be solved by points?" the old man asked.

"Yes, I can." I said.

The old man nodded, and then said: "It's good to discuss these things today. If you perfect it, I'll think about it when I go back. I'll think about it and we'll meet again in two days." The old man said.

I said: "Okay."

"You didn't tell the staff what you told me just now, did you?" the old man asked.

"No, I can't tell the employees about this. No one has ever told anyone. This is the first time I have said it." I said.

"That's good. Let's talk about it after we finish the research. This point management is not that simple. It needs to be studied carefully. None of us have done it before. We don't know what it is. We must be cautious." The old man said.

"Yes, you must be cautious."

"Old Tan, you have a lot of research on management, and you are good at management." The old man smiled.

I said, "You asked me to be in charge of the kitchen to study. My biggest interest is cooking. I like to study dishes. I haven't studied new dishes for more than half a year. I don't have any inspiration."

"Management is also helpful for cooking. Now the management of the dishes in the old store is very good. The quality of the dishes has surpassed that of coarse grains. I think it can sell more than 100 million in May."

"In May, Manager Chen and I ordered 120 million yuan, and now it has sold to 80 yuan. Today is NO.18, and there are still twelve days left. It should be about the same."

"Well, at this speed."

"Employees have been receiving bonuses for nine consecutive days, and everyone is very happy." I said.

"That's good. Was the bonus paid out in time?" the old man asked.

I said: "In time, the accountant will send it to the employees at the door when they get off work. It's not bad for a day."

"Go ahead, old Tan, you sell 120 million this month, and I will give you and Manager Chen a bonus of 1000 yuan each." The old man said.

"Okay, it must be done." I said happily.

The old man looked at the time and said, "That's all for today. I still have something to do. I have an appointment." Then he thought of something and asked me, "By the way, the foreman you introduced is your old aunt who is your daughter. gone?"

"Yes, my aunt likes her very much." I said.

"It's a manager's material, and there will be development in the future."

"Okay."

"And Lao Tan, let's hire a dumpling worker now, and if hired, stay and learn how to make dumplings at the pastry." The old man said.

"Understood, recruit now, after recruiting and training." I said.

"You can also look for chefs. Two will come from Jilin in two days, and they will be arranged in your old shop first." The old man said, and then asked: "How is Xiaodu now?"

I said, "Very good, there is progress."

"You keep saying that he has made progress. When the new store opens, he will be transferred to the new store to see how it looks."

"Okay, you promise to be satisfied."

"Didn't he manage all the five permanent managements in the kitchen now?" the old man asked.

I said, "It's done."

The old man looked at me and wanted to say something, but he didn't say anything. He came out of the private room, walked around the hall, and then went downstairs.

After sending the old man away, Manager Chen asked me what we talked about with the old man, and I talked about the new store and the dishes.She couldn't believe it, talk about this long time?I said I didn't know what I was talking about.

She reached out and slapped me, and said, "It's not necessarily that you two are talking about something, you didn't talk about the manager of the new store?"

I said, "I didn't say that." Then I asked, "Why, you want to be a manager."

"No." She said, and immediately said: "If you want to go, I will go."

"I follow all orders. If you tell me to go, I will go. If you don't tell me to go, you can stay here, but it's best not to go." I said.

"Don't go, we are in the old store." She said.

"It seems that they really told us to go, and what they said is the same as the truth." I said, "Don't worry, the old man is based in the old shop, and there will be no one who told us to go, and we are going to spend the rest of the prison. "

she laughs.

"Let me tell you a good thing. If we sell for 120 million this month, the old man will give us a bonus of 1000 yuan each." I said.

"Really?" she asked.

"Really, the old man said it himself."

"It must be sold for 120 million!"

She clenched her small fist and waved it excitedly.

(End of this chapter)