mortal train conductor

Chapter 158
"Everyone, please note that it has entered the peak passenger flow period. Before the departure meeting, I have already contacted the passenger duty officers of the stations along the route with a large passenger flow. Three of the stations have requested that our trains be double-operated when they arrive. The door, this is because the number of passengers on the train at these three stations has more than doubled that of the past, so our focus on this train is to organize boarding and landing safely after the overcrowding, and to serve passengers safely in the train.

At the departure meeting, Liu Qun arranged the key tasks for the train, mainly emphasizing the serious overcrowding that is likely to occur on this train.

The passenger section where Liu Qun works has formulated a "two advance" work system for emergency response.The two advances are to grasp the weather conditions along the way in advance and to grasp the passenger flow conditions in each section in advance.And require the train to grasp the passenger flow situation of the first three stations at least on the way.

"Everyone should pay attention, it is not ruled out that some passengers may 'buy short and take long' when buying tickets. This phenomenon is unpredictable, and the railway ticketing system only regards these 'buy short' passengers as normal ticket arrival at the station Get off, but in reality, once these passengers do not get off after "arriving at the station", but want to take the station far from the ticket station, there will be unpredictable hidden overcrowding.

Under normal circumstances, according to the proportion of passengers arriving at the station, these passengers who bought short-distance tickets have been excluded from the train in the online ticket sales statistics, but in reality, they actually ride in our trains, so hard seats, When hard-sleeper trains in each car are performing guarding operations, when they encounter passengers holding short-distance tickets, they will first ask the passengers’ real arrival at the station. Get off at the station indicated on the ticket, and explain to the passengers that this train will be seriously overcrowded. Since the train is unable to provide transportation services for them, they must get off at the station specified on the ticket. Change to another train.

Otherwise, the train will not be able to reissue the over-the-station extension ticket for them according to the regulations, but can only be treated as a passenger without a ticket. When leaving the station, an additional 50% of the fare for the section that has been taken will be charged as a punishment.

Furthermore, before departure, Captain Zhang has already checked for everyone. During the operation of our trains, passengers are more accustomed to buying transfer trains at several short-distance stations.Please make good records and remember them as much as possible. While publicizing passengers and getting off the train according to the ticket, don't blindly blame passengers. Instead, while persuading passengers to get off the bus, point out the number of trains that passengers can transfer to and waiting time etc.

After the train is overcrowded, the conductors in each carriage must stick to their posts, strengthen inspections, and provide key services to key passengers. Especially for passengers with children and elderly passengers, they must be well-informed, and they should be arranged in the middle of the carriage as much as possible. 10 minutes before arriving at the station, you must go deep into the car to make a publicity. Passengers who are going to get off the car are asked to wait at the door of the car. Passengers who are standing or sitting at the door or not getting off the car should try their best to mobilize them to change to the middle of the car. .

Eliminate the phenomenon that the conductors do not go deep into the carriages to guide the passengers, but only conduct oral propaganda at both ends of the carriages, and eliminate the phenomenon of passengers passing the station due to overcrowding and the Vietnam War caused by the inadequacy of the conductors' work and failure to go deep into the carriages to guide them happened.

In the work, if there is an emergency, it is necessary to report to the conductor in time.

Next, Zhang Che will tell you about the train numbers and time of several transfer stations. "

Standing in front of the podium, Zhang Lan opened the "Train Conductor's Record Book" and said: "After our train K18 departs from Station A, the stations where passengers are most likely to buy short-distance tickets are mainly concentrated in B, C, D, and E. these four stations.

As Liu Che said, we need to anticipate the situation of overcrowding in advance, and anticipate the phenomenon that passengers who hold short-distance tickets for long-distance travel and refuse to get off the bus may occur. Well, how to persuade and deal with such passengers when encountering such passengers, and think about them, and think ahead of them, does not mean that after dissuading them from getting off the bus, the job will be over, and they will not ask where they are going, and let them go. Instead, find out the number and time of the train for them, and give them a thoughtful suggestion for taking the bus.

Also, when persuading, everyone should pay attention to the method and method. The bad phenomenon of "buying short and taking long" really makes our train staff hate it, but everyone must not bring this kind of emotion to work, but stand on the side of passengers. Put yourself in the passenger's shoes, and never feel disgust or contempt when persuading.

First of all, for passengers who have bought tickets to station B, after getting off train K18, wait 30 minutes for train Zxx to arrive at station U; after 42 minutes, train Dxx will arrive at station R. After 50 minutes, the Gxx train arrives, and the terminal station is the M station.

Below are the transfer times and train numbers at Station C..."

At the departure meeting, Liu Qun and Zhang Lan fully anticipated the possible overcrowding of this train, and put forward many targeted suggestions for everyone to implement together, so as to try their best to maximize the To prevent serious overcrowding of passenger trains, or how to deal with it in a safe and orderly manner after overcrowding occurs.

Sure enough, when station A departed, many passengers held short-distance tickets from station A to station B, station A to station C, etc. When Moriguchi conductor asked, only about 20% of the passengers answered that the real destination was these tickets. There are short-distance stations recorded, and the vast majority of passengers answer that they get on the train first to see if they can get a sleeper berth by chance.

When Wang Mengmeng, the conductor of carriage No. 4, was at the gate, he quickly reminded the passengers holding short-distance tickets: "Please go to the station and board the train according to the face of the purchased ticket. After arriving at the station, please get off and take another train, because your seat number is already in the front station. Sold. If you need to change trains after getting off at the arrival station on the ticket, I will introduce you in detail after the train leaves.”

For those passengers holding short-distance tickets without seats, Wang Mengmeng vigorously dissuaded and reminded passengers to get off at the station on the ticket. Today's train does not have sufficient transportation capacity, so the train does not allow passengers to go through the formalities of boarding beyond the station on the train.

The train announcement also played in a loop without losing the opportunity: "Passengers, please pay attention, please buy tickets and ride according to the actual arrival station. The situation of 'buying short and taking long' will lead to serious overcrowding of the train. If the train reaches the specified overcrowding rate, the train will Passengers will not be able to go through the formalities of ticket replacement for passengers arriving at the station in front of the ticket. Passengers need to get off at the station according to the ticket and get on the train again. After contacting the station in front and the data of the ticket system, the train will be overcrowded by about 40% today. Under such circumstances, the train has no transportation capacity and will not go through the procedures for crossing the station on the train. Please understand and cooperate."

(End of this chapter)