mortal train conductor

Chapter 192 Responding
Accompanied by Liu Qun, inspector Li inspected the ticket holdings of the passengers in the train, the management of the safe, and the use of the fare replacement machine. He found no problems, and then returned to the office seat of the train to check the data ledger. .

Only one person can sit in the office seat of the train. Li Jizha sits inside, and Liu Qun and Wang Jian stand outside.

Inspector Li asked Liu Qun: "Liu Che, how is the completion of our train income work?"

Liu Qun said: "In particularly low off-seasons, such as November and December each year, the team may not be able to complete the task even though they try their best to carry out marketing."

Li inspector said: "Then tell me, what are the main reasons for not completing the income task?"

Liu Qun said: "In fact, it has been completed according to the annual task, because in January, our team will split the transportation revenue index every month, and the split amount will be more during the peak season, and monthly during the off-season. The amount of splits is small, and it seems that the transportation revenue target of the month has not been completed, but the annual target has been completed well.

The main reason for not completing the task is that the passenger flow is small. In the off-season, the flow of migrant workers, students, and visiting relatives rarely occurs.What's more, the congestion checking work at the station is very good now. Passengers can't enter the station without a ticket, so the amount of train supplementary income is relatively small.

Of course, during the process of seat re-use, train replacement cannot be made in time. Although some sleeper berths are vacant, according to the ticket quota, trains cannot make up sleeper berths.Of course, these are some objective reasons, and the work cannot fully emphasize objectivity. Objective reasons are only part of it.

We also have certain problems subjectively. The main reason is that the marketing awareness is not in place, and the active marketing and the initiative to strengthen the car subsidy have not been fully utilized.The train conductor and the attendant got off the carriage to pay for the fare, and the efforts to publicize the vacant sleeper berths were not enough. This is our subjective reason.In the off-season of November and December this year, we will take the initiative to do a good job in car subsidy marketing, and try to increase the income index as much as possible.

There are also certain flaws in the issue of checking for leaks and blocking receipts. The next step is to check and block passengers without tickets, which is also the direction of the team's efforts.

Finally, I would like to suggest to the leaders that the amount and scope of the off-season sleeper ticket discount plan should be relaxed as much as possible, so that passengers can really enjoy the benefits. In the off-season, many passengers sleep on hard-seat cars. If the ticket discount is increased, the train will be able to use the price advantage to mobilize more passengers to rest in sleeper berths and reissue sleeper berth tickets. "

Liu Qun's report has both achievements and deficiencies, as well as suggestions, which can be said to be more pertinent and credible.

Li inspector said with great interest after listening: "Okay, this suggestion is good. The off-season preferential system has been introduced. How do you suggest increasing it? Although we cannot decide these situations at this level, I can ask my superiors According to the department, the higher authorities are very willing to hear such rationalization suggestions from the front line."

Liu Qun said: "I think that the discount period should be slightly extended and fixed as much as possible. The annual discount period should be familiar to passengers, so that both travelers and travel agencies can clearly know it, and the discount period will be clear. Planning in advance, especially when travel agencies are organizing tours, during this period of ticket discounts, the price may be reduced to attract more tourists, which is beneficial to both the travel agency and our railway.

And if the discount section is uncertain, and the policy system is inconsistent from year to year, then travel agencies and tourists will be at a loss, and it is impossible to plan the itinerary in advance. "

Liu Qun treated the superior inspectors in a reasonable manner, neither humble nor overbearing, whether in speaking or in the process of welcoming the inspection, which was also welcomed by the superior inspectors.

Liu Qun has also analyzed the mentality and mentality of the superior inspectors. In the case of empathy, if he is a superior inspector, if the inspected person is submissive and submissive, although it seems that he is respecting the inspectors , in fact, this kind of image of not daring to look at people directly, or even sneaky and sneaky image, will leave a very bad first impression on the inspectors, and will make the inspectors feel that there must be some problems in the inspected unit. First impressions on big issues.

Some inspectors did not have a correct view of the inspection work of the superior inspectors, and mistakenly believed that the superior inspectors came to inspect the work to assess and deduct money.

Liu Qun once said to all the staff when the team held a meeting that there is no need for the team staff to be afraid and cower during the inspection process, because as long as it is an inspection, there will definitely be a conductor present during the inspection process, so the focus of the inspectors is the train. As long as the on-site operators do their jobs well and do not violate regulations, there will be no major loopholes.

In other words, when you meet inspectors, it doesn’t mean that you quit your job and accompany you completely, that’s good, but sometimes the inspectors will ask you to miss items in your homework, so it can be said that when you meet superior inspectors , The work you should do must be done well. The inspectors are here to inspect the work, not to see you talking with a smiley face. You must understand the other party's thinking so that everyone's inspection work can be targeted.

Besides, it doesn’t matter if a problem is found during the inspection. No one can guarantee that there will be no problem in the work. As long as the problem can be solved well, that is called skill. If a problem is found by the superior inspection, don’t deliberately avoid it.When the conductor is exchanging opinions, he must say what should be said, and he must not dare to speak. It is very likely that when you explain the cause and effect of the matter to the inspector, the inspector will think that the problem does not lie in the fault of the operator. Due diligence, but arising from objective reasons and force majeure.

When Li Inspector was immersed in reading the materials, a middle-aged female passenger said to Wang Jian who was standing in the office seat: "Master, I want to go to the sleeper car. My old mother is in the sleeper car. I want to go and take care of her. "

The middle-aged woman spoke very loudly, including Li Jizha and Liu Qun, who could hear them clearly. Li Jizha did not look up, but was still looking at the documents. Wang Jian said, "I'm really sorry, there are inspectors in our car now. , when checking our work, we can’t let you go to the sleeper car, that’s an overseat ride, it’s a violation of the rules and regulations, and it makes us make mistakes.”

Liu Qun wanted to stop Wang Jian as soon as he spoke, but Wang Jian didn't look in Liu Qun's direction at all, but spoke a long paragraph to the middle-aged woman like a cannonball.

At this moment Li inspector looked up at Wang Jian, with doubts and dissatisfaction in his eyes, and Liu Qun had a panoramic view of all this.

(End of this chapter)