life is sweet

Chapter 65 [065] Doctor Culture

Seeing his master Tao Jianguo's affirmation of his views, Su Qingchun quickly said, "That's right! Sometimes it's really hard for us doctors to be human."

"The patient hates the difficulty of seeing a doctor and has to wait in line for a long time, and the other side hates that we have too short a time to see him. It will take longer." Su Qingchun added.

"Well, what you said is correct. You are now standing in your doctor's perspective." Tao Jianguo said, "Then let's talk about it from a different perspective."

"Look, when people talk about China's medical system and Chinese doctors, they like to compare it with the United States. It's always about how good the attitude of the doctors in the United States is, and how advanced the medical technology in the United States is."

"When we talk about doctors in China, we often talk about how black Chinese doctors are, how high their gray income is, and if they don't receive red envelopes, they won't perform the surgery well."

"Yes! Master!" Su Qingchun echoed, "I don't know when these values ​​were spread."

"Our salary is much lower than that of doctors in the United States, and the so-called red envelopes are at most only a small number of doctors. Most doctors have never said that they accept red envelopes for surgery."

After being affirmed by his master many times, Su Qingchun, who was somewhat reserved, became eloquent, and he continued to add, "Furthermore, most of the time, the red envelopes are given to the doctor for comfort by the patients or their family members. Yes, you and I both know that the operation is exactly the same whether you give the red envelope or not, but everyone has to exaggerate the value of the red envelope, which is really hard to argue with."

"Yes! Yes! What you said is correct." Tao Jianguo said, "Let's talk about the difference between American doctors and Chinese doctors."

"The workload of doctors in the United States is not comparable to that of our doctors in China. It is due to the institutional gap and cultural gap that we are fundamentally different from them."

"That's right! How many patients do American doctors see? How many patients do we have to see? How can we have so much time to communicate with patients with a smile every day? Sometimes we just run while walking." Su Qingchun replied.

"Yes, but patients don't understand it. This may be a big cultural gap among doctors in our country."

"Doctor cultural gap?" Su Qingchun heard this term for the first time, and he asked, "Master, how do you say this?"

"I haven't thought about the culture of doctors."

"Look, when we Chinese talk about doctors, what is the first impression we usually associate with?"

"Heal the wounded?" Su Qingchun replied uncertainly.

"Yes! That's right! Save lives and heal the wounded."

"In our culture, doctors have always had this label. We have been taught by teachers since childhood that doctors are to save lives and heal the wounded. This means that from the beginning of our culture, doctors are treating diseases and saving lives!"

Tao Jianguo said eloquently, "It doesn't include the comfort and care that patients demand, that is to say, we doctors are not obliged to demand excessive service attitude and humanistic care from a cultural perspective."

"The American doctor culture is different." Tao Jianguo continued to explain, "What is the American culture?"

"A very important principle for doctors in the United States to start their careers is that those few words sometimes heal, often care, and always comfort."

"You should have heard this sentence, right?"

"Well, I heard."

"Yes, this sentence has become popular in our country recently."

"Why did it become popular?" Tao Jianguo asked again.

Before Su Qingchun could reply, he asked himself and answered, "The relationship between doctors and patients in our country is becoming more and more tense. Everyone has also discovered that doctors are no longer just saving lives and helping the wounded. Patients are asking more and more. Doctors have a better service attitude and want care and comfort."

"Master, what you said is really true. I remember that I was watching TV some time ago, and I happened to see a doctor and expert in Beijing. I forgot what the subject was. Anyway, he also said this sentence, although it is not The exact words, but the meaning is the same.”

Su Qingchun said, "It also expresses the many tasks of doctors. In fact, healing is not necessarily the main thing, especially now that our life is getting faster and faster. Many people suffer from depression. This is more about caring and comforting."

"Yes! It can be seen that this has been discovered in many places now."

Tao Jianguo said meaningfully, "Look at the twelve words, American doctors really cared and comforted, greeted the patients as soon as they met, and expressed sympathy for the patients. Although antibiotics are given less, painkillers are free. It’s crazy to give it, and verbal comfort is even worse, it can be said that what they say makes the patient think that only their doctor understands him best in this world.”

"Didn't you go to Australia for a while before? It should be the same over there, right?"

"I stayed in the research institute in Australia, but I just heard them say it."

"That's right! They have taken care and comfort to the extreme. If they can do this, which patient would go to the doctor unless there is a serious medical accident? It can't be."

"Master, your analysis of the medical gap between China and the United States is indeed correct." Su Qingchun was also convinced when he heard it.

"So." Tao Jianguo dragged out the tone, "This may be one of the major reasons for the tense conflict between doctors and patients!"

"However, the national conditions of our country and the United States are different. How many patients do they match with a doctor, and how many patients do I match with a doctor! We simply don't have so much time and thought to care about patients all the time."

"Our hardware is really not up to par," Tao Jianguo said, "You said this, and I suddenly remembered Japan. A few years ago, many people said that Japan's medical care is good, and they brought medicine back when they traveled to Japan. They just do a good job of grading diagnosis and treatment. I also saw a friend bring medicine back from Japan. Of course, we don’t have these medicines, but they are definitely not as good as everyone’s crazy rumors. They are all exaggerated.”

"Yes, but Japan's graded diagnosis and treatment is very good. Isn't our country also mentioning it in recent years?"

"Well, I just want to tell you this. This tiered diagnosis and treatment is actually a triage of patients for tertiary hospitals, especially super tertiary hospitals, so that limited resources can be used for patients in need."

"So the reason for the tense relationship between doctors and patients is not something that we can analyze in a few words, one reason and two reasons, but they are all complicated relationships that influence each other, just like what you said about the shortage of resources. It's a big reason too."

"Now the national policy is slowly developing in a good direction, and various policies have been introduced, just like the hierarchical diagnosis and treatment you mentioned, and there are more and more international private hospitals in various places in recent years, and they are becoming more and more professional. Well, it can be regarded as a kind of diversion to large tertiary hospitals, and it is also a good phenomenon."

"Yes." Su Qingchun nodded in agreement, "Yes, this is a good direction."

(End of this chapter)