Chapter 51 Part [-]
Previous: Questioning skills: how to speak so that others will listen, how to listen so that others will speak
Chapter 10Interrogation Scene 10: Hidden Rules for Interrogation in the Workplace
After the third quarter, it will be counterattack, avoiding the truth and then defusing the "promotion door"
Mini scene house:
When being promoted, colleagues' attitudes change. How to resolve dissatisfaction through questioning.
Question story session:
Due to his excellent performance and other aspects, Wang Gang was quickly promoted and became the manager of his department.At first he was very excited, after all, being a manager is a good thing.But gradually, he felt that the colleagues who were enthusiastic about him in the past were different from before, and they always had something to say when talking to him.This day he met Xiao Li from the department again.
"Hey, isn't this Manager Wang? Didn't you go out on business today?"
As soon as Wang Gang heard it, he felt something was wrong. He and Xiao Li were very close before, but after he became the department manager, Xiao Li's attitude towards him changed.He also knew the specific reason. Before the selection of the manager was confirmed, Xiao Li was also one of the candidates, but he was not selected because he was not as good as himself in some aspects.So, now he wants to try his best to appease the other party.
"No, no, Xiao Li, you've been in a good state recently, and the manager of the marketing department praised you that day. How about it, someday pass on the experience to our other colleagues, and teach everyone?"
"Manager Wang, how dare I have you around? I'm still in the learning stage."
"Xiao Li, the two of us have known each other before. I know your level. Why don't you teach me alone one day, or give me some advice? You can't keep your opinions in your stomach, right?"
Xiao Li was a little embarrassed when he heard that, knowing that Wang Gang probably heard the "sour" energy in his words, he quickly changed his words and said: "No, no, you have always been good, and now you are the leader, you should He is a role model for me to follow."
"Oh? Is that true? If there is no objection, I'll go first? You know I'm busy."
"Okay, okay, I'll ask you for advice next time."
Wonderful question:
Before becoming a manager, Wang Gang and Xiao Li in the same department were good friends, but after Wang Gang became a manager, Xiao Li's attitude towards him has changed, and he often has a "jealous taste" when speaking.
In the face of Xiao Li's question that something was wrong, Wang Gang didn't directly ask him if he changed his attitude towards him because of the manager's affairs. Attitude: In the beginning, he didn't point out this relationship, but focused on praising Xiao Li's progress, paralyzing the opponent's nerves for a short time, and giving him the illusion of showing weakness.Wait until the other party enjoys this state very much before changing the subject, and ask him if he has any opinions on himself and the colleagues around him, and if he has any opinions, he will raise them.
This made Xiao Li realize: Even if there are many opinions, the other party is already a manager. If he complains to the manager, especially the manager himself, what will be the consequence?So, when Wang Gang asked him if he had any comments, Xiao Li immediately became respectful, the initial jealousy and complaints disappeared, and he finally figured out his identity: I am just an employee.The process of attitude change is also the process of Xiao Li's psychological change.
Wang Gang is a calm person. He did not explode when his colleagues were dissatisfied with him at the initial stage, but gradually used his own words to trap the other party and strike later.
In normal work, if you also encounter troubles like Wang Gang, the first thing to do is to be patient.If the other party is really targeting you, first try to downplay this unfriendly atmosphere.As the conversation progresses, subdue him with a late-strike approach.
(End of this chapter)
Previous: Questioning skills: how to speak so that others will listen, how to listen so that others will speak
Chapter 10Interrogation Scene 10: Hidden Rules for Interrogation in the Workplace
After the third quarter, it will be counterattack, avoiding the truth and then defusing the "promotion door"
Mini scene house:
When being promoted, colleagues' attitudes change. How to resolve dissatisfaction through questioning.
Question story session:
Due to his excellent performance and other aspects, Wang Gang was quickly promoted and became the manager of his department.At first he was very excited, after all, being a manager is a good thing.But gradually, he felt that the colleagues who were enthusiastic about him in the past were different from before, and they always had something to say when talking to him.This day he met Xiao Li from the department again.
"Hey, isn't this Manager Wang? Didn't you go out on business today?"
As soon as Wang Gang heard it, he felt something was wrong. He and Xiao Li were very close before, but after he became the department manager, Xiao Li's attitude towards him changed.He also knew the specific reason. Before the selection of the manager was confirmed, Xiao Li was also one of the candidates, but he was not selected because he was not as good as himself in some aspects.So, now he wants to try his best to appease the other party.
"No, no, Xiao Li, you've been in a good state recently, and the manager of the marketing department praised you that day. How about it, someday pass on the experience to our other colleagues, and teach everyone?"
"Manager Wang, how dare I have you around? I'm still in the learning stage."
"Xiao Li, the two of us have known each other before. I know your level. Why don't you teach me alone one day, or give me some advice? You can't keep your opinions in your stomach, right?"
Xiao Li was a little embarrassed when he heard that, knowing that Wang Gang probably heard the "sour" energy in his words, he quickly changed his words and said: "No, no, you have always been good, and now you are the leader, you should He is a role model for me to follow."
"Oh? Is that true? If there is no objection, I'll go first? You know I'm busy."
"Okay, okay, I'll ask you for advice next time."
Wonderful question:
Before becoming a manager, Wang Gang and Xiao Li in the same department were good friends, but after Wang Gang became a manager, Xiao Li's attitude towards him has changed, and he often has a "jealous taste" when speaking.
In the face of Xiao Li's question that something was wrong, Wang Gang didn't directly ask him if he changed his attitude towards him because of the manager's affairs. Attitude: In the beginning, he didn't point out this relationship, but focused on praising Xiao Li's progress, paralyzing the opponent's nerves for a short time, and giving him the illusion of showing weakness.Wait until the other party enjoys this state very much before changing the subject, and ask him if he has any opinions on himself and the colleagues around him, and if he has any opinions, he will raise them.
This made Xiao Li realize: Even if there are many opinions, the other party is already a manager. If he complains to the manager, especially the manager himself, what will be the consequence?So, when Wang Gang asked him if he had any comments, Xiao Li immediately became respectful, the initial jealousy and complaints disappeared, and he finally figured out his identity: I am just an employee.The process of attitude change is also the process of Xiao Li's psychological change.
Wang Gang is a calm person. He did not explode when his colleagues were dissatisfied with him at the initial stage, but gradually used his own words to trap the other party and strike later.
In normal work, if you also encounter troubles like Wang Gang, the first thing to do is to be patient.If the other party is really targeting you, first try to downplay this unfriendly atmosphere.As the conversation progresses, subdue him with a late-strike approach.
(End of this chapter)
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