Chapter 86
At the end of the Spring and Autumn Period, there was a senior official named Zhao Jianzi in the State of Jin who had two beloved white mules.One night, a servant of Xuqu, a small official in Yangcheng, who lived in Guangmen County, came to Zhao Jianzi’s door, knocked on the door and told him, “Master Xuqu is sick. It can be cured; if it cannot be obtained, it will surely die."

The person in charge of the notification went in to report to Zhao Jianzi.Dong An, a retainer who served Zhao Jianzi at the side, was furious after hearing this: "This guy Xu Qu actually plotted against the lord's white mule. Please let me kill him!"

Zhao Jianzi said: "Isn't it too unrighteous to kill people to keep animals alive? But killing animals to save people's lives is a show of benevolence." So he ordered the cook to kill the white mule, take out the liver and give it to Xu. canal.People were very moved when they heard about it. Later, Zhao Jianzi attacked Dicheng.Xu Qu of Guangmen County led the army to join the battle. The left team of 700 people and the right team of 700 people rushed to the top of the city first. Zhao Jianzi defeated the enemy army.

As a leader, you must care and love your subordinates. "Sun Tzu's Art of War" begins with a clear statement that "Tao" is the first factor to win a war.The so-called "Tao" is to make the values ​​​​of the subordinates and the leader consistent, so that the subordinates will live and die with the leader, will not be afraid of any difficulties and dangers, and show a noble dedication.

In this era of fierce competition, enterprises need the dedication of employees more and more strongly, but the dedication of employees is so rare that it has almost become a myth.The reason for this situation may be that the manager's mercenaryism seriously hurts people's self-esteem, and dedication has even become the object of ridicule.The enterprise is caught in a dilemma, but it is still like a "leaky bucket", always unable to achieve ideal cost management and profitability.As a manager, you need to hoop this bucket.

After Wu Qi, a famous general of the Wei State, made great achievements in battle, he was appointed as the defender of Hexi.During his tenure, he shared joys and sorrows with the soldiers, shared life and death, and was deeply loved and respected by the soldiers.

Once, a soldier in the army had a malignant sore, which was red, swollen and festering, the pain was unbearable, and the stench was suffocating.After Wu Qi learned about it, he immediately sucked the pus and blood for him, wrapped the wound and applied medicine, and cared for him as if he were his own flesh and blood.Under Wu Qi's careful treatment and care, the soldier recovered quickly.

Wu Qi's action of loving soldiers like sons moved the whole army deeply.Soon, this matter spread to the soldier's home, and his mother burst into tears.People thought it was very strange, so they asked her: "General Wu personally sucked the pus and blood for your son and cured his sores. Instead of being grateful, you cried bitterly. What's the reason?" The old woman replied : "You guys don't know, my husband was also a soldier under General Wu, and the general also sucked the pus and blood for him, and healed the sores. In order to repay the general's deep friendship, he always went forward in battle and regarded death as home , until he died on the battlefield. How can my son not repay his favor now? I don’t know where he will be buried again, how can this not make me cry?”

In this way, Wu Qi cultivated a team that can be called the army of father and son, and led this team to fight 76 times with the princes, 64 of which were complete victories, and also won five cities from Qiang Qin.

People often use the phrase "love soldiers like sons" to praise generals for their care and love for soldiers. This kind of care and love has always been praised as a virtue.In modern society, this is especially true in the interpersonal relationship between leaders and subordinates.

There is a famous saying in "Historical Records" called "Peaches and plums do not speak, but they form a path", which means that although peaches and plums are silent, but because they bloom beautiful flowers and bear delicious fruits, people naturally like to get close to them. Down to form a trail.This is a metaphor that if a person treats others with integrity, he will get help and support from people without opening his mouth.This sentence was used by Sima Qian, the author of "Historical Records", to praise General Li Guang.

Li Guang was a famous general in the Western Han Dynasty. He was brave and good at archery.However, Li Guang also seemed to suffer from misfortune. Due to the jealousy of Emperor Wu and his relatives, Wei Qing, etc., although he made great achievements many times, he was never granted the title of Marquis.Li Guang's death was also tragic.Although Li Guang was almost old, he was still frail and voluntarily joined the general Wei Qing in the expedition to the Xiongnu. During the march, he was pushed out by Wei Qing and lost his way, which affected the battle plan, and finally committed suicide by committing suicide.

Although Li Guang was a general who ended in tragedy, he was very successful in winning people's hearts, and his subordinates were all convinced by him.As soon as the news of Li Guang's suicide spread, according to the records: "Guangzhi's sergeant-bureaucrats, the entire army cried." That is to say, not only his subordinates, but even the soldiers wept for Li Guang's death.Not only that, even the people of the whole country, whether they knew him directly or not, shed tears and mourned Li Guang's death.

The reason why Li Guang is so widely admired by the people of the whole country is because of his brilliant victories against the Huns for more than [-] years, but the main reason why he is loved by his subordinates is Li Guang's attitude towards his subordinates.

Li Guang was indifferent to fame and fortune all his life, and if he had any rewards, he would distribute them all to his subordinates. He ate the same meals as the soldiers every day.In his life, although he had a salary of two thousand shi for more than 40 years, Li Guang's family never had a permanent property, and no one ever heard him complain.

During the march, when the soldiers and horses in the army were hungry and thirsty, they finally found drinking water. Li Guang never drank it first, and he had to wait until the soldiers and horses in the army were full. I have never eaten it before.

A fellow general once commented on Li Guang's army: "Li Guang's military discipline is too lax. If he is attacked by surprise, he will be vulnerable. However, although the soldiers are loose in action, they are all warriors who are willing to serve Li Guang at any time. !" From this, it can be seen that the subordinates all admire Li Guang sincerely, and are willing to obey Li Guang's orders.

Loving soldiers like sons is the way of leading soldiers respected by the Chinese, and many literati have advocated this "love subordinates" way of managing people.Leaders must have a deep understanding of this kind of management. The psychological effect of "loving subordinates" is huge. As a leader, if you can respect the wishes of subordinates, understand the emotions of subordinates, and safeguard the interests of subordinates in daily management activities, then at critical moments, subordinates will be more active. , Actively put into work and do our best.

Thick Black New Mysteries

Those who love others will always be loved by others; those who respect others will always be respected by others. As a leader, you should not just care about work matters and ignore the personal mood and life of your subordinates, otherwise you will put yourself in opposition to your subordinates. On the one hand, it is not conducive to the development of work.

Management Thick Heiology believes that leaders should put down their airs, "thick" face and often go to the "basic level" to mingle with subordinates. At the same time, when subordinates have difficulties, they must actively help them solve problems.This not only demonstrates the ability of the leader to solve problems, but also promotes the relationship between the leader and the subordinates, and increases the status and weight of the leader in the minds of the subordinates.

No matter who you are, you are willing to work and live in a group full of human touch. Whether the leader is empathetic, sympathetic and caring for his subordinates has become the key.A little care from the leader will make the subordinates think about your kindness for days and nights.Some clever leaders are very good at using the method of "wrapping people's hearts" to control and employ people. Starting from emotion, thought, work, and life, they use various methods to win over the hearts of subordinates, arouse their enthusiasm for work, and achieve their own goals. The purpose, "wrapping people's hearts" is a stepping stone for them to reach the pinnacle of their careers.

Treat people with generosity and tolerate the faults of subordinates
[Zongwu Mantra] If a mortal wants to be successful, he must have a large quantity first, followed by virtue.As far as the Chu and Han Dynasties are concerned, the two men, Liu Xiang, have no virtue. Xiang Yu's talent is better than Liu Bang's, but Liu Bang's measurement is better than Xiang Yu's.Han Xin, Chen Ping, Ying Bu, etc. were originally from Xiang Yu's side, but because Xiang Yu was too small to accommodate these people, they all came to Liu Bang's side.Liu Bang was open-minded and magnanimous, and he accommodated these people together, and the Han Dynasty's prosperity and Chu's defeat were inevitable.

Only by being able to tolerate the mistakes made by subordinates can we win the support and cooperation of subordinates and carry out our work better.As a leader, you must first have a broad mind and a tolerant heart, and be able to correctly treat and tolerate the mistakes made by subordinates. This is the leadership "tolerance technique" in Houheiology.However, some leaders are always self-centered when dealing with their subordinates, and they demand high standards from them, which is almost harsh.

In fact, when getting along with subordinates, you don’t have to be so "stingy" and go to war for a little thing. If you try to treat the mistakes made by your subordinates with a tolerant heart, smile at them, and persuade them with kind words, I believe they will treat them in a different way in the future. way to repay you.

King Zhuang of Chu was the king of the state of Chu in the Spring and Autumn Period, one of the Five Overlords in the Spring and Autumn Period, and a famous statesman and military strategist in ancient my country.There are many legendary stories about him in history, such as "If you don't sing, you will be a blockbuster", "The king of Zhuang buried the horse", etc. "The king of Chu broke his tassel" is also a historical story that has been passed down through the ages.

Once, King Zhuang of Chu hosted a banquet for his ministers and made the beauties drink wine.In the evening, when the banquet was singing and laughing, a sudden gust of wind blew out all the candles.In the dark, Xu Ji, the beloved concubine of the King of Chu, quietly told the King of Chu that someone took the opportunity to touch her jade hand just now, and she also tore off the man's cap tassel, asking Zhuang Wang to find out who this person is based on this clue. Then give severe punishment.

Unexpectedly, after hearing this, the king of Chu scolded her in a low voice and said: "How can you insult a scholar because of the women's festival?" After finishing speaking, he immediately ordered no candles to be lit, and said to everyone: "The widow must be drunk with you tonight." , everyone must have fun, and those who keep tassels will not be able to return." So the officials all pulled off the tassels on their hats.At this time, King Zhuang ordered to relight the candles, and broke up with the officials.This is the famous "Jueying Club".

Later, Chu and Zheng fought for hegemony, and the king of Chu defeated Zheng. One strong general led hundreds of people alone, opened the way for the three armies, defeated the general, and approached Zheng's capital, which greatly shocked the king of Chu.Moreover, he often fought in the front, and defeated the enemy five times in five battles, and finally gave the Chu army a big victory.Later someone asked him how he was so brave and not afraid of sacrifice. It turned out that this person was the one who molested Xu Ji at the banquet.

People who "knowingly know what they have done" are not in the same breath as those who "revenge every grievance".King Zhuang of Chu didn't pursue his subordinates' behavior of molesting his concubine, and he took the initiative to rescue that person to avoid embarrassment. This kind of open-minded and careful approach couldn't make the person not moved, and couldn't make him stop working hard in the days to come.The ancients had the "weakness" skill of "swearing as if you don't hear it, and seeing it as if you don't see it", which can not only avoid right and wrong, but also be more conducive to success. Sometimes when faced with some phenomena that we don't want to see done by our subordinates, we might as well make a choice , If you let go generously, you will be rewarded.

As a leader, if you can't tolerate even a small mistake of your subordinates, and you must retaliate, it will be difficult for your subordinates to feel grateful and cooperate with you in your work, let alone help you at critical moments.If you can tolerate a little mistake made by your subordinates and don't pursue them, your subordinates will definitely do their best to repay you.The reason is that you don't remember his mistakes, give him hope, and keep the feeling of repayment in your heart.

Jack Welch of General Electric believes that managers will focus too much on employees' mistakes, and no one will dare to try.And no one has the courage to try, which is more terrible than making mistakes. It makes employees stand still, stick to everything they have, and dare not have the slightest breakthrough and transcendence.Therefore, the key to evaluating employees is not whether they maintain a perfect record of not making mistakes in their careers, but whether they have the courage to take risks and are good at learning from mistakes and gaining lessons.GM's strong corporate vitality has a lot to do with Welch's wrong way of treating employees.

Similarly, Siemens is very tolerant of employees' mistakes.The human resources director of Siemens (China) Co., Ltd. said that we allow subordinates to make mistakes. If that person becomes "strong" after making a few mistakes, it is very valuable to the company.Make a mistake so that you can never make the same mistake again on the road of personal development.There is such a slogan in Siemens: Employees are their own entrepreneurs.This atmosphere enables Siemens employees to fully display their talents. As long as it is a creative activity, the company will not blame the company for mistakes.

Whether a leader can maintain a sufficient tolerance for the mistakes of his subordinates also reflects a leader's mind, tolerance, self-cultivation, and the level of his work ability.

Mary Kay Ash is an infectious and charismatic leader who founded, served as president and chairman of Mary Kay Cosmetics, and made Mary Kay Cosmetics one of the best companies in the world through her efforts First, she herself became a member of the board of directors of the Olympic Awards Committee due to her outstanding ability, the winner of the Haretio Otto Award in 1978, and the winner of the titles of "Entrepreneur of the Year" and "Woman of the Year".

One of her management creeds is very important: talent is the most valuable asset in an enterprise, and the key to enterprise management is talent management.When the reporter asked how she would treat unqualified or erroneous employees, she said that the most important thing is to learn to be lenient, and we should learn to think differently. In fact, when a job is not done well, the most uncomfortable thing is staff.As managers, we should help employees find problems and correct them.If it is found that the employee is really not suitable for this job, we will do our best to help him find the job he is good at and complete the role change...

In her company, employee satisfaction is surprisingly high, and everyone works hard because they appreciate Mary Kay Ash's personal charm and believe that as long as they follow her to do things, they will live a happy life, even if they are rejected. When she criticizes, they will also say thank you excitedly.

Mary Kay Ash's management experience is worthy of our serious study and practice.Just think about the following, how can a company that thinks about employees everywhere fail to retain employees?How can a manager who always thinks about the progress of employees not be loved and respected by employees?When an employee makes a mistake, instead of rushing to criticize him, stand on the same front with him and help the employee find the reason why the work is not done well.If he is really not suitable for the job, help them complete the role change and ask their opinion if they need to change jobs... In this way, your employees will definitely work hard to do a good job next time.

Of course, tolerating the mistakes of subordinates does not mean ignoring the mistakes of subordinates, indifferent to them, or even giving people the impression of condoning mistakes.So, as an excellent manager, how should you face and deal with the mistakes made by your subordinates?

1.Share mistakes with subordinates.Faced with the mistakes made by their subordinates, many managers do not understand the simple truth of taking responsibility for the mistakes together. They always think that since the mistakes made by their subordinates, they should take responsibility, but they themselves as managers have no responsibility.Facing the mistakes made by subordinates, first find responsibility on yourself, review whether the mistakes made by subordinates are due to your own negligence, whether you have not given enough guidance or supervision, and seriously think about it. Only such middle-level cadres will let Subordinates admire.

2.Be considerate of your subordinates.When subordinates make mistakes, they will feel uneasy and guilty in their hearts, and they are afraid of being criticized and blamed.Therefore, managers should be considerate of their subordinates’ feelings, and they cannot criticize their subordinates without asking indiscriminately. They should first praise and affirm their work, that is, praise their good aspects and shining points, so that subordinates will never forget Thank you from the bottom of my heart.

3.Appropriate criticism.Subordinates make mistakes, of course criticism is still necessary, but it must be moderate and the skills of criticism must be paid attention to.Subordinates have made mistakes, and some leaders criticize them again and again, which will make subordinates change from guilt and restlessness to impatience to disgust.Therefore, as a manager, you should insist on "making a mistake once and only criticizing once" to your subordinates, and you should not simply repeat the criticism again, but use a different angle and another way of saying it, so that subordinates will not feel that the same mistake is "caught". Hold on and not let go", and the boredom will be reduced accordingly.In addition, criticism should be done individually and not in public.Otherwise, the subordinates will lose face, and the effect will be even worse.

Thick Black New Mysteries

Always staring at the mistakes of subordinates is the biggest mistake a leader can make.When a subordinate makes a mistake, if he criticizes him severely, or even scolds him bloody, this will not only fail to serve as an example to others, but will also make things go to the opposite side.Paying too much attention to the mistakes of subordinates, especially some non-fundamental mistakes, will greatly dampen the enthusiasm and creativity of subordinates, and even make them feel confrontational.Houheixue believes that in management, leaders should learn to tolerate the mistakes of subordinates, and do not forget to affirm the achievements of subordinates while criticizing.A manager who knows how to take care of his face will not only make criticism have the desired effect, but also get strong support from his subordinates.The mistakes of the subordinates cannot always be stared at, and the faults of the subordinates should be tolerated and given the opportunity to correct them.

White face and black face technique: to control subordinates to use both grace and power.
[Zongwu Mantra] The words fear and praise are used in conjunction with each other.Those who are good at fear have fear in their praise... Those who are good at praise have praise in their fear.

As a leader, sometimes you are in a dilemma: you are too strict with your subordinates, you manage your subordinates with an iron fist, you are too demanding in everything, and you can’t tolerate even a small mistake from your subordinates, which will make your subordinates stay away from you, and even cause problems. Rebellious psychology makes it difficult to carry out work; you are too lenient with your subordinates, manage them with a gentle policy, turn your eyes and close your eyes when things happen, and you will lose your prestige if your subordinates make mistakes, and you will lose your prestige. Responsibility will also make it difficult to complete the work.

(End of this chapter)

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