Give you a company, see how you manage

Chapter 19 Did "Hygiene" Come From "Cleaning"?
From now on, everyone should remember: a clean "environmental sanitation" is by no means "cleaned", but "maintained".A clean environment and hygienic conditions are definitely one of the "core competitiveness" that any company, especially those in the service industry, attaches great importance to.But unfortunately, many of our companies, both managers and ordinary employees, have wrong views on "environmental hygiene".As a result, although these enterprises have also carried out vigorous training and education, and formulated the relevant system of "one sack", the overall environmental sanitation situation has not been significantly changed.What is going on here?In fact, the answer lies in a simple question.This question is: Does "hygiene" come from "cleaning"?This question may sound a bit weird, but wait for me to explain in detail and you will understand.For hygiene, we Chinese usually only have the concept of "cleaning", but lack the concept of "maintenance".

In other words, we tend to have a deep-rooted habitual awareness-what is the need for "maintenance"?Isn't it over after "cleaning" when it's dirty?Or, "It is because it will be dirty that it needs to be cleaned!" Therefore, in our daily life, we often see such scenes-eating sunflower seeds, the skin of the melon seeds falls all over the ground and we don't care about it; throwing paper balls, the paper balls fall It doesn't matter if it's outside the trash can... It's okay, anyway, I'll just "clean" it when the time comes!Here is an interesting question to ask you—for you, what exactly do you want?Is it important to find ways to keep yourself in a "clean" environment all the time?Or is the "behavior" of "cleaning" itself more important?You might think this question is boring.But let me tell you, a lot of people actually don't understand the relationship between these two things.

Among us, there are many people who only regard the "behavior" of "cleaning" as the ultimate goal, thus ignoring the meaning of "environmental sanitation" itself.There is a common phenomenon in many of our companies: every morning when you go to work, you "clean" the sanitation (as a "duty day"), and then no matter how "dirty" the sanitation becomes throughout the day, it has nothing to do with you. "Okay, it's a big deal to arrange another "duty" before get off work-and "clean" again.Let's think about the result of this - the environmental sanitation of these companies will be very "clean" during the short time after work in the morning and after get off work.However, during the eight-hour working hours during the day, the sanitation will be very "dirty".So, who is a “clean” environment really for?Neither our employees nor our customers.

Because most of the time they are in the company, the environmental sanitation situation is extremely poor.And it is precisely when they are not in the company that sanitation is at its "best".If the situation I am talking about is familiar to you, then don't blame me for being mean - all you value is the act of "cleaning" itself, but you don't really care whether you, your colleagues, or your customers You are "in" a "clean" environment all the time, so you are abnormal.As far as environmental sanitation is concerned, the act of "cleaning" itself should not be the ultimate goal.As a manager of a company, I am actually very disgusted with the routine "cleaning" behavior of "on duty" and "cleaning when commuting to and from get off work".Even more opposed to the so-called "big cleaning" behavior.

Because hygiene is not "cleaned", but "maintained".As long as each of us can pay attention to "maintaining" our hygienic environment carefully at all times, in fact, our hygienic environment does not need to be "cleaned" to a large extent.Or to take a step back, as long as we usually pay attention to "maintenance", in fact, we only need to simply "clean" anytime, anywhere within eight hours, and there is no need to do it with great fanfare as if it is a big thing.The key here is that "maintenance" must be a "anytime, anywhere" thing.As long as everything can be done "anytime, anywhere", in fact, the workload of "cleaning" is not large, and everyone can simply "reach out".But if you can’t do it “anytime, anywhere” and “clean up” after accumulating “dirty mess” to a certain extent, the workload will suddenly increase, and instead it will “work hard” and tire everyone. "Environmental hygiene" is like this. Everyone can "stretch out their hands" anytime, anywhere, so that everyone can enjoy a clean and beautiful environment at any time; It will become "dirty" in an instant, until you look "big head" and "disgusting", and you don't bother to "clean".

Friends who like to watch Japanese dramas and Korean dramas have noticed some details in them - Japanese and Korean housewives always hold a rag in their hands, and they always wipe here and there anytime and anywhere, even when they answer and make phone calls. All the time.Because they have already developed the habit of "maintaining" hygiene, for them, finding a "special" time to deliberately "clean" hygiene has become a rather "superfluous" thing.During the World Cup in South Korea and Japan in [-], the Chinese news media reported a piece of news that shocked the people of the country.Thousands of Koreans gathered in the square in the center of Seoul to cheer for the national team. After the game and the carnival, the huge crowd dispersed, and there was no rubbish left on the ground—as if no one had ever been here.Think about it, if in China, after a carnival of this scale is over, how many people would the relevant departments have to dispatch to clean up the mess!From now on, give up the misconception that sanitation is for "cleaning"!Please re-establish a brand-new concept—environmental sanitation is for "enjoyment", so she needs our "maintenance" even more.

(End of this chapter)