Be a Man and Do Things Pillow Book

Chapter 45: Pay Attention to Every Detail

Big things must be done in detail.

Lao Tzu once said: "Difficult things in the world must be done in an easy way; major things in the world must be done in a subtle way."Similarly, when Mies van der Rohe, one of the world's greatest architects in the 20th century, was asked to describe the reason for his success in one sentence, he only said five words: "The devil is in the details." , he repeatedly emphasized that if the details are not in place, no matter how magnificent your architectural design is, it cannot be called a successful work.It can be seen that the understanding of the role and importance of details has existed in ancient times, and is shared by both Chinese and foreign countries.This is the so-called "one tree, one bodhi, one sand, one world". Everything in life is originally composed of details. If everything is in order, it will be the details that determine success or failure. The competition of details is the ultimate. and compete at the highest level.

"Mount Tai does not reject the fine soil, so it can reach its height; the river and the sea do not choose the trickle, so it can reach its depth." Therefore, great gifts do not hesitate to make small concessions, and details determine success or failure.In China, there are many people who want to do big things, but very few people are willing to do small things in detail; we do not lack strategists who are ambitious, but what we lack are executors who strive for excellence; we do not lack various management rules and regulations, What is missing is the uncompromising enforcement of the terms of the regulations.We must change our impetuosity and pampering, and advocate paying attention to details and doing small things carefully.

Details reflect quality.

A person's quality is reflected in the details, because only those who are strict with themselves and pay attention to the details can really do things well.It is a kind of quality to start from small things and be serious about everything.For any details, do it well, or don't do this little thing, a mouse dropping can ruin a pot of porridge.

When writing a report at the same time, some people can make it decent, clean, and neat; while others are so-so, not doing what should be done, or what can be done.Even the tables in the report are of different sizes, which is very ugly.Some people may argue that the form is not the problem, what matters is the content.But if you don't even do what you can to do it well, how can you say that you really tried to do it?Besides, taking the standards of international conferences as an example, these are all formal things, but if these formal things are not met, how can we say which country's international conferences are successful?The quality of the report is both content and form. The difference in form reflects the difference in people's work and quality.

Whenever we do something, we should set a standard in our hearts, and the next time we do this or similar things, we will follow this standard without any discount.By training your literacy by doing ordinary little things, you can make yourself truly different, and you will be able to do more complex things with ease.

Everything can not be a "degree".

Once upon a time, there was a musician who could play many beautiful pieces of music. He was often invited to play and was very popular.Once, a musician was invited by a rich man to perform in his mansion, and the beautiful music made the rich man feel relaxed and happy.The rich man was very happy, and said to the musician: "If you can continue to play today's repertoire, day and night, I can give you a hundred acres of fertile land."

The musician didn't care, and asked the rich man: "If I keep playing, can you really keep listening?" The rich man thought that the musician didn't dare to accept this harsh condition, so he replied: "Of course, as long as you play, I will listen to you." .”

The musician happily accepts the rich man's harsh conditions.He tuned the instrument, collected himself, and began to play.The melody like water is sprinkled in the rich man's house, and the rich man is lying on the couch, enjoying it with his eyes closed.The musician really had extraordinary skills. He never stopped for three days and three nights, playing the beautiful melody over and over again.On the fourth day, the rich man couldn't take it anymore.Now when he listened to this piece of music, he could no longer feel the beautiful and beautiful charm, and it all turned into noises that made him restless.On the fifth day, the rich man gave up and gave the musician a hundred acres of fertile land in great annoyance, and sent the musician away.

You can't pass the word "degree" in everything. No matter how good you eat every day, you will lose your appetite.A smart chef will control the amount of the dish just right, the less you can eat, the better it will be.To do things in place, you need to grasp the size in this way.

Get a glimpse of the power of the leopard.

Seeing the spectacle and seeing the leopard is to see the big aspect from the small aspect, the surface from the point, and the essence from the appearance.When doing things, if we want to do things in place, we can't just be limited to one point, one step, and one action.Because any action will cause a series of effects, and these effects will in turn act on us.

We do things according to our understanding of things, so how to understand what we want to do is a key issue.A person who is good at observing and associating will see other aspects of things from one aspect of things. The difference between doing and not doing it is whether other aspects are also included in the category of what he does.

A thoughtful and thoughtful person will expand from a small matter or a detail to other aspects, and can do things in a very comprehensive and complete way inadvertently.

This deep awareness of details is a deep awareness of things.

Be good at observation.

To learn to work on details, one must be good at observation.Observation can not only make us notice the real situation of things, but also help us to understand the nature of things more deeply and guide our behavior.

The famous painter Da Vinci trained to paint eggs when he was a child, because there are no two identical eggs in the world, just like there are no two identical people.From observing the difference between these eggs, what da Vinci gained was the sense of perspective and the ability to accurately describe an object.Scientists especially need the ability to observe. If he does not observe carefully in the laboratory, he will miss the opportunity of new discoveries.

When we are doing things, we also need to observe.What are you observing?Observe the conditions hidden behind things, even solving math problems has hidden conditions.These conditions may be some unspoken rules, some unspeakable secrets, some things that are deliberately covered up, or some aspects that we often neglect...we also need to observe the thing itself, the progress of the thing, the difficulty of the thing, etc.

In short, people who are good at observation do master a "craft", good at discovering some unnoticed things, and these things are related to the quality of the things to be done. If these things are controlled, things can be done more excitingly. When people are satisfied, you are superior to others.

Quantify every detail.

The meat of puffer fish is delicate and delicious, but although this fish tastes delicious, it is extremely poisonous, and a little careless handling may kill people.In China, those who envy the delicacy and "eat puffer fish desperately" have thousands of people poisoned and died every year.But it is also eating fugu, but in Japan, poisoning and death rarely occur.Where is the problem?

In Japan, the fugu processing procedures are very strict. A fugu chef must undergo at least two years of rigorous training.In actual operation, the processing and detoxification of each fugu requires 30 procedures, and it takes a skilled chef 20 minutes to complete.But in China, processing puffer fish is just like making other seafood. The processing process is casual, and the cooking process does not go through too many processes. The consequences can be imagined.

The story of twelve smiles.

Before the plane took off, a passenger asked the flight attendant to pour him a glass of water to take medicine.The stewardess said very politely: "Sir, for your safety, please wait for a while, and I will bring you the water immediately after the plane enters a stable flight, okay?"

After 15 minutes, the plane had already entered a stable flight state.Suddenly, the passenger service bell rang quickly, and the stewardess suddenly realized: Oops, because she was too busy, she forgot to pour water for that passenger!When the stewardess came to the cabin, she saw that it was the passenger who rang the service bell.She carefully brought the water to the passenger, and said with a smile: "Sir, I'm really sorry. Due to my negligence, I delayed the time for you to take the medicine. I am very sorry." The passenger raised his left hand, Pointing to the watch, she said, "What's the matter, is there any service like yours?" The stewardess held the water in her hand and felt wronged, but no matter how she explained, this picky passenger refused to forgive her negligence.

During the next flight, in order to make up for her mistakes, every time she went to the cabin to serve a passenger, the stewardess would deliberately walk up to the passenger and ask him with a smile if he needed water or other help.However, the passenger was still angry, put on a non-cooperative look, and ignored the flight attendant.

Before arriving at the destination, the passenger asked the flight attendant to send him the guestbook. Obviously, he wanted to complain to the flight attendant.At this time, although the stewardess felt aggrieved, she still did not lose her professional ethics. She was very polite and said with a smile: "Sir, please allow me to express my sincere apologies to you again. No matter what opinions you have, I will respect them." I gladly accept your criticism!" The passenger's face tightened, and he was about to say something, but he didn't speak, he took the guestbook and started writing in it.

When the plane landed safely and all the passengers left one after another, the stewardess thought the flight was over. Unexpectedly, when she opened the guestbook, she was surprised to find that what the passenger wrote in the notebook was not a complaint letter. It is a warm letter of commendation.

What made the fussy passenger finally drop his complaint?In the letter, the stewardess read this sentence: "During the whole process, your sincere apology, especially your twelve smiles, deeply moved me, so that I finally decided to write the complaint letter as a letter of praise. ! Your service quality is very high, next time if I have a chance, I will take your flight again!"

This is the service in place!

Don't be impetuous in doing things.

The big taboo for young people in doing things is impetuousness.

There are several manifestations of impetuousness:
First, when things are halfway done, I feel like I'm done, and I start to feel ecstatic.

Second, when doing things rough and rough, I am eager to do it right away, only talking about speed, not quality.

Third, in a state of irritability: I feel that everything has nothing to do, it is meaningless, I can’t make a name for it, it’s boring.

Impetuousness is a common problem, and it is generally because the novice who debuted is still superficial in doing things, without a deep understanding of the complexity of things or the meaning of doing things.They do not see the matter in its detail, the difficulties that lie behind it, or the other factors involved.Their interests are not promoted, and their desire to challenge themselves and others is suppressed.

So as a newcomer, it is very important to let yourself settle down and get into the role. The sooner you get in, the sooner you get on the track of your career.We need to communicate with our colleagues, communicate with our superiors, and learn from experienced staff.It is a good way to record the daily gains and discoveries through the habit of keeping a diary. It gives us a chance to comprehensively reflect every day, and makes ourselves more mature, less impetuous and more down-to-earth every day.Knowing the quality of work and the relationship between people from the details every day, impetuousness will naturally decrease.

Don't be careless in doing things.

From the beginning of primary school, the teacher kept pointing out that this classmate was sloppy and that classmate was sloppy. Until he got to work, there would still be superiors who would keep admonishing this sloppy and that one for not being serious.In fact, sloppy is people's paralysis, ignoring things that should be paid attention to, or making low-level mistakes that can be avoided.For example, lost something important, accidentally leaked business secrets to others, did not include what should be written in the document, and so on.Some sloppiness doesn't matter, but some matters a lot.

Everyone should be very clear about the disadvantages of sloppy.People are most likely to be sloppy in the details, so how to get rid of this bad habit?First of all, of course, the key lies in your determination to cultivate your meticulous attitude towards doing things.Write down your attitude towards doing things on the notepad and look through it frequently to motivate yourself.Second, think twice before acting.When doing everything, think carefully about the aspects you want to pay attention to, and write them down in case you forget them in the future.Third, if you are sloppy, give yourself a punishment. This punishment will strengthen your impression that you will not do this in the future.

Be diligent in paying attention to the details of things.

Zeng Guofan expounded diligence from five aspects: "Diligence is hard to perish, leisure is perishable, and everything is the same. There are five ways of diligence: one is physical diligence. The dangerous and long road is experienced by oneself; the difficult situation , personally taste it. The second is eye diligence. When you meet someone, you must examine it in detail; When you treat your colleagues, you should advise each other; when you treat your subordinates, you should teach them again and again. The fifth is hard work. With sincerity, gold and stones will be opened; with hard thinking, ghosts and gods will be connected. When all five are present, there is no limit to the duty.”

We have to regulate our behavior from all aspects of life. We have worked hard to perfect the five aspects of body, mind, eyes, mouth, and hands, so we can pay attention to details.

Carefully observe others, teach subordinates, and persuade colleagues; for things, one must personally observe and understand with one's heart; for things, one must carefully observe and make it clear.

For ordinary people, they can only do body work or hand work, and the mind, eyes and mouth are the easiest to ignore.In ancient China, there was a saying that "keep your ears off the outside world and read only the books of sages and sages", which told people to concentrate on doing things.But in fact, this state can easily lead to occlusion and rigidity.Only those with body, mind, eyes, mouth, and hands can observe things most meticulously and truly, and grasp the details.

This is diligence, diligent in walking, reading, listening, speaking, thinking, diligent in paying attention to the details of things.

Remind yourself as you remind others.

There was an old lady sitting on the side of the road looking at a high wall not far away, always feeling that it was about to collapse. Seeing someone walking towards the wall, she kindly reminded her: "That wall is going to collapse." Let’s go farther away.” The reminded person looked at her in puzzlement as she walked along the bottom of the wall in a big way, and the wall did not fall down.The old lady was very angry: "Why don't you listen to me?" Someone came again, and the old lady gave advice again.Three days passed, and many people walked across the wall without any danger.On the fourth day, the old lady felt a little strange and disappointed, so she couldn't help but went to the bottom of the wall to watch carefully. However, at this moment, the wall collapsed, and the old lady was buried in the dusty masonry and died of her breath.

When reminding others, I found that it was easy for me to notice, but once I started to do it, I found that I actually forgot these details, because my mind was slack or paralyzed, or I was thinking about other things. up.

When doing things, we should carry a small book with us, and remind ourselves when reminding others.

Personality exists in every detail.

Personality is reflected in the details.Adding a pearl pendant to a very ordinary skirt has a different taste. Changing the cover of the resume to look like playing cards is very attractive.If we want to personalize things, we must work hard on the details.

To do things well, to whom, it may be a customer, it may be yourself, it may be a superior, it may be a friend, and so on.In any case, it is in place to satisfy the subject.If it is aimed at customers, it is necessary to highlight personalized services.A small design of the product can meet the needs of a class of customers.For example, Haier refrigerators not only make ordinary models, but also make refrigerators designed according to the special requirements of individual customers, and only need to modify the detailed functions of the refrigerators.For the superiors, it is necessary to establish their own personalized working methods, and they can also start from the trivial things.Let your boss know that this is how you work in place.

Personalization is not unrestrained, it must be done under a unified purpose and goal.Outside of this scope, personalization would be meaningless.Haier's personalization is also the embodiment of thoughtful service to customers, and this more detailed service is the work in place.

The personalization we pursue when we do things is not purely unconventional, but to make things more complete and perfect, and to make the work more in place in a way that breaks away from the tradition.

Innovation: based on experience.

The details are summarized.

Innovation is often not a sudden invention of something inexplicable, but it is almost always obtained by improving the achievements and experience of the predecessors.The source of innovation is actually digging deep into a certain point of existing ideas, which is the charm of details.Now that the social division of labor is becoming more and more refined, and various industries are becoming more and more difficult, it is not easy to make a breakthrough.We need to make associations by observing details.

There is a unit that has a special task of recording the content of incoming letters. The staff have to quickly read a letter and enter the content of the letter they have summarized into the computer.There are a lot of letters every day, and they have to sit by the computer all day long, repeating many similar tasks.One of the young people found that many of the contents of these letters were very similar. It is completely possible to classify the similar contents and enter them directly without resummarizing the contents, which will be very convenient for searching.So he designed such an information management system, which improved the efficiency several times.

The key here is that young people summarize the details on the basis of experience and discover some rules that can be used to save time and energy.There are no earth-shattering inventions in his innovations, but the use of more appropriate methods and technologies for corresponding things.In this way, the work of recording information is very in place.

(End of this chapter)