How to deal with bosses and employees

Chapter 12 How to be a Competent Boss - Basic Common Sense and Elements of Management (12)

Twelve, be willing to give training to employees
If Chinese companies want to catch up with the advanced companies in the world, they must overcome an obstacle in front of them, that is, the biggest difference in understanding and behavior between them and foreign business owners: foreign business owners put the training of employees It is regarded as an investment, so they spare no effort to continuously strengthen the training of their own employees; however, Chinese bosses are unwilling to train their employees. Their reason seems to be very logical, that is, they are afraid that employees will fly away after their wings are hardened.

The training of employees is the investment with the highest return rate.

As early as the 20s, a survey company in the United States drew a surprising conclusion through a large number of surveys: for every dollar invested in employee training, a return of $40 (that is, sales revenue) would be obtained.

In 2000, the American Training and Development Annual Conference made another horizontal comparison, and they concluded that companies that value and actively invest in employee training have an average increase in profits that is 37% higher than companies that do not pay attention to employee training. %, at the same time, its per capita output value is 57% higher than that of companies that do not pay attention to employee training.

Seeing the above data, I believe many bosses will express doubts.why?Because they have never planned to train their employees at all, and of course they have no intention of thinking about how much benefit the training can bring to their company.

Many bosses only follow a principle that seems to be very effective, that is, to recruit people who can be used, that is, people who can immediately bring benefits to the company.This is also the main reason why companies today are reluctant to hire fresh graduates.

However, things are not so simple. The human resources situation of many enterprises is: people are recruited, although they can be used, but the vast majority of employees are always maintained at an average output value level.However, because the boss is afraid that the employees will quit after receiving the training, they will not keep pace with the times to provide the necessary training for the employees. As a result, the human capital in their hands is actually depreciating due to the intensified competition.

Many bosses see that their businesses are struggling to maintain but are helpless, because they don't know that the amount of money spent is actually not enough to bring direct returns.For example, advertising fees, in the context of today's flood of information, how many consumers will remember your advertisements?

In fact, among all expenses, the one with the highest rate of return is the training of employees.

Case story:

Based on the "people-oriented" training idea of ​​improving the quality of all employees, Haier Group has established a talent training mechanism that can fully stimulate the vitality of employees.

In the training system of Haier Group, timely practical skills training is the characteristic of Haier training, which is called "immediate" in Haier's training term.Specifically, it is to focus on using problems that arise at any time in actual work as cases during skill training, such as the best deeds or worst deeds, hold meetings after get off work every day, analyze on the spot, and use events as teaching materials to unify other The concepts, actions and skills of the staff on duty, and then use the form of on-site Kanban to train all employees in the entire work area.

Through such training, employees can learn ideas and methods for analyzing and solving problems from cases.In addition, employees can also publish their feelings on the group's internal newspaper "Haier People", so that more people can participate in the discussion, thereby further improving the overall skill level of other employees.

Comments:

As an entrepreneur or an entrepreneur, if you want to become a business master, and if you want the money you spend to generate returns, or even super-value returns, you must first get out of a misunderstanding in your understanding, that is, to completely give up the idea of ​​"employees grow old" as soon as possible. The ability will definitely change jobs” concept.In essence, whether an employee changes jobs or not has nothing to do with whether he is capable or not.An employee's choice to leave or join a company is only related to whether some needs can be effectively met during his working for the company, such as requirements in terms of wages and treatment, requirements in terms of development opportunities, and requirements for being respected and valued. needs and so on.

(End of this chapter)