learn to speak, learn etiquette

Chapter 21 Understanding the Principles of Dressing (7)
Generally speaking, when service personnel choose a specific hairstyle for themselves, they must consciously make it simple and bright.If you are not engaged in hairstyling or hairdressing, it is generally not advisable for service personnel to make their hairstyles too fashionable, especially not to deliberately choose extremely avant-garde hairstyles in order to be unconventional.

Singers, movie stars, football stars and other celebrities can do this because they must always be different in order to attract the attention of the world.Unemployed youths in society can do this because they are not subject to any constraints.But if the service staff do this, for example, when they go to work in general jobs, but they wear a bunk or beggar hairstyle, it will only make people feel that they are different, not keeping their duties, or bohemian .

When service personnel choose hairstyles for themselves, they must keep in mind that they must conform to their own identities, must conform to the "commonness" of the industry, and must not make it far from their own identities, or "personalized". "The colors are unusually intense.This is not in line with the service etiquette requirements.

([-]) Beautification of hair
In order to maintain their own image, service personnel should usually use appropriate methods to dress their own hair.However, according to the specific requirements of service etiquette, service personnel must abide by the following specific regulations when using different specific methods to hairdress themselves:

The basic method of hair beautification

proper hair care
▲Appropriate hair dyeing
▲Careful perm

wear a wig
wear a hat
wear hair accessories
proper hair care
In terms of hair care, service personnel should give great attention.Only by paying attention to hair care can you truly make your hair perfect.To care for hair correctly, one is to persist for a long time, the other is to choose a good hair care product, and the third is to adopt the correct hair care method.All three are indispensable.

◇Appropriate hair dyeing
In terms of hair dyeing, the service staff should first consider whether it is necessary to dye their hair.Chinese people have always regarded black hair as beautiful.It is often necessary to dye your hair black if you assume that your hair is not greasy enough, especially if you have premature gray hair or a patchwork of hair.However, if you deliberately dye your black hair into other colors, or even dye it colorful, in order to follow the fashion, most of them are not suitable for service personnel.

Perm carefully
In terms of perm, service personnel can use this method to make some dignified and generous hairstyles for themselves.But when choosing the specific shape of the perm, the service personnel should keep in mind not to perm the hair too messy, gorgeous and glamorous.In particular, it should be pointed out that the currently popular method of ironing large flowers on the head, or ironing out patterns and characters should not be chosen by service personnel.

◇Wear a wig

In terms of wearing wigs, service personnel should make it clear that only when their own hair loss or baldness occurs, they are suitable for wearing wigs to make up for their own defects.Wearing wigs for cosmetic reasons is generally discouraged.

◇Wear a hat

In terms of wearing hats, the problem that service personnel must pay attention to is: in the workplace, only wearing work hats is allowed.Of course, it is wrong for service personnel to wear fashion hats to receive customers when they go to work.There are roughly four functions of the work caps worn by service personnel at work: one is for beauty, the other is for sun protection, the third is for hygiene, and the fourth is for safety.When wearing a work cap, it is generally required that the hair should not be exposed.

◇Wear hair accessories

In terms of wearing hair accessories, it is best for service personnel not to wear them at work.Even if hair accessories are allowed, it is only for women to "control" their hair, not for dressing up.Therefore, when female service personnel choose hair accessories, they should only choose hair clips, headbands, and headbands that are black, navy blue, and without any pattern.

body modification
([-]) Modification of the arm
In interpersonal communication, as far as normal conditions are concerned, the upper limbs are often the most frequently used body parts.For the vast number of service personnel, whether it is to indicate the direction, deliver items, receive money, pack goods, demonstrate purposes, install and debug, or wave goodbye, it is often impossible not to use their arms.If you can have a pair of well-maintained, clean and beautiful arms, they will often add to the beauty of the service personnel.And if you have a pair of "disrepaired" and dirty arms, they will definitely make people feel disgusted, and even affect others' overall evaluation of service personnel and their units.

In the service industry, the arm is usually regarded as the "second business card" of every service worker.Therefore, service personnel who pay attention to maintaining their self-image must carefully modify their arms, which are in a dazzling position throughout the whole process of serving others.When service personnel modify their arms, they often need to pay high attention to the following four aspects:
Basic Requirements for Arm Grooming

arm cleaning
arm care
arm makeup
arm disease prevention
◇Arm cleaning

The cleanliness of the arms, especially the hands, is often impressive.In the service industry, the cleanliness of a service worker's arms is sometimes even crucial.For example, suppose a service worker in the catering industry delivers food or beverages to consumers with blackened hands, and the other party may only lose his appetite.

The service personnel should pay attention to the cleaning of the arms, first of all, they should pay attention to the cleaning of the arms.After you wash your arms, really make sure there's no mud, no smudges.In addition to the smoke stains on the hands that must be eradicated, all other traces of eye-catching, such as ink, ink, sauce, oil stains and other colors on the hands should be cleaned.

From the perspective of hygiene, service personnel must wash their hands frequently.In the workplace, every service worker must remember that his hands must be carefully "six washes", that is, they must wash their hands in at least six situations.The first is to wash hands before going to work, the second is to wash hands after dirty hands, the third is to wash hands before touching delicate objects or imported objects, the fourth is to wash hands when washing hands is required, the fifth is to wash hands after going to the bathroom, and the sixth is to wash hands before leaving get off work. Wash your hands.

Service personnel are not allowed to use their hands indiscriminately at work, such as rubbing eyes, picking out ear holes, picking nose and eyes, picking teeth, scratching hair, scratching, etc., or groping around with their hands, picking up objects on the ground.In some special jobs, service personnel must also wear special gloves.

◇Arm maintenance

Since the service personnel use their arms a lot on weekdays, and sometimes special work positions even cause certain damage to the service personnel's arms to some extent, so the service personnel must attach great importance to maintaining their arms, especially the maintenance of their arms. hands.

Service personnel must understand: no matter how hard the work is, no matter how short of time it is, it cannot be used as an excuse to neglect their own arms.Under normal circumstances, if a service worker's arm is always rough, chapped, red, swollen, sore, ringworm, or traumatic, it can only show that he is used to the care of his arm.

To maintain your arms, you need to pay attention to the following two things:
One is to have a proper method.Arm maintenance, if you don't pay attention to science and don't use the correct method, it will be difficult to be effective.

The second is to focus on persistence.To maintain your arms, you must persist in it for years to really do it well.

◇Arm decoration

Most modern people are very particular about their own makeup.When modern people do their own makeup, especially modern women do their own makeup, they usually give priority to the decoration of their arms.Among the employees in the service industry in various countries, women often occupy a large proportion.In this way: we can't help but discuss the issue of service staff's arm decoration.

Needless to say, the reason why people decorate their arms is naturally to add beauty to themselves.However, the service industry has unique requirements for the aesthetic feeling of employees.In short, the decoration of service personnel on the job post should be simple and solemn, and should not be gorgeous or grotesque, otherwise it is not commensurate with their specific social roles.

Following this theme, service personnel need to pay special attention to the following aspects when modifying arms:

Grooming the problem of the arm needs attention
don't grow long nails
don't paint
Do not show armpit hair
don't grow long nails
Long nails, in some people's eyes, have a unique beauty.For service personnel, keeping too long fingernails will only make others feel that their hands are not refreshing enough.This is especially the case when you have black blobs under your fingernails.Therefore, service etiquette requires that the fingernails of service personnel should not usually be longer than their fingertips.Otherwise, it is considered too long and must be cut off.Service staff should develop a good habit of "trimming every three days and checking every day" when trimming their fingernails, and they must be persistent.

don't paint
For the purpose of maintaining nails, service personnel are allowed to use colorless nail polish at ordinary times.However, non-professional cosmetics marketers are generally not allowed to smear colored nail polish on their nails or perform artistic painting on their nails in their jobs.Outside of work, it is understandable for the service staff to paint their fingernails with Kodan, or even ten colors, or to make miniature art paintings on them, but if it is like this in the workplace, it will give people a sense of putting the cart before the horse. , often unacceptable to consumers.It is also inappropriate to tattoo or carve on the arm.

Do not show armpit hair
(End of this chapter)