learn to speak, learn etiquette

Chapter 22 Understanding the Principles of Dressing (8)
Generally speaking, most service personnel will not use clothing with exposed shoulders as their work clothes.The main reason is that this kind of clothing will make the service staff's armpits visible to others, and the armpit hair on a person's body may look somewhat indecent in the eyes of outsiders.In case, due to the special needs of the work, when the service personnel have to wear clothing with exposed shoulders to serve on the job, they must remember: it is best to shave their armpit hair before, and absolutely not let it go.In addition, some people tend to have thicker hairs on other parts of their arms.This kind of phenomenon does not meet the traditional aesthetic standards of our country.When necessary, effective methods should be taken to remove them.

◇Arm disease prevention

Since the service personnel mainly serve people with the help of their arms when they are working, it is necessary to try to protect them more to avoid injuries.The spirit of insisting on serving people with injured hands is commendable, but consumers may not appreciate it.

Service personnel should pay attention to the prevention of arm disease, and should mainly pay attention to the following three points:
First, pay attention to personal hygiene and prevent problems before they happen.

First, we must pay attention to the timely diagnosis and treatment of the disease, and do not let it develop.

First, pay attention to the nature of the work, and do not touch others with injured hands.

Do not serve guests when the server has an infectious arm, is unsightly injured, or is smeared with drugs.Needless to say, just imagine what kind of mood you will feel when you see other people's hand stretched out full of tinea manuum, and you will understand why you have to do this.

In addition, care should be taken to cut off the dead skin around the nails in time.Their appearance is actually the result of hand contact with dirty things.

([-]) Modification of the lower limbs
According to the nature of work, service personnel should pay attention to the following three aspects when grooming their lower limbs:
Basic requirements for lower extremity modification:
Diligent in cleaning
proper cover up
Appropriate landscaping
Diligent in cleaning
Service personnel should not only ignore the lower limbs, but also treat them seriously when performing personal cleaning.

The service personnel are required to pay attention to the cleanliness of the lower limbs, especially the details of the following three aspects: wash feet frequently; change socks frequently; change shoes frequently.

proper cover up
When service personnel serve people at work, they need to properly cover their lower limbs with their own clothing and footwear.

Generally speaking, service personnel should carefully do four things when choosing clothing and footwear:
1. Don't bare legs
If the lower limbs of the service personnel are directly exposed to the sight of others, it is better not to have bare legs.If a man has bare legs, it will only make others disgusted with his pair of "scud legs".Women's bare legs are usually understood as deliberately showing their sexiness and charm to the opposite sex.If you have bare legs due to excessively hot weather or special nature of work, you must choose shorts or skirts longer than your knees.

2. Don't go barefoot
Conventionally, service personnel are usually not allowed to wear shoes barefoot when they are working, but they must wear socks. This requirement is not only for the sake of appearance, but also for shaping the image of service personnel as a whole.

3. Don't show your toes
When choosing shoes, service personnel should not only pay attention to the style and size, but also pay special attention to it. After wearing the shoes, no matter whether you wear socks or not, it is not advisable to let your toes be exposed outside.Because of this, service personnel, especially those at the window, are generally not allowed to wear open-toed sandals or slippers in their jobs.

4. Don't show off your heels
For the same reasons that open toes are not allowed, service personnel can appear too loose if they expose their heels at work.Therefore, service personnel should generally not wear shoes without heels, or shoes with exposed heels.

Appropriate landscaping
When service personnel beautify their own lower limbs, they mainly need to pay attention to the following three issues:
1. Pay attention to leg hair
A small number of women experience some leg hair on their legs due to a number of factors.If you encounter this situation and you want to wear a skirt, it is best for the person concerned to remove it, or choose socks that are dark in color and opaque.

2. Trim the toenails
Service personnel should remember to check and trim their toenails as often as they do their fingernails.

3. Avoid makeup
Many fashion-forward women appreciate the practice of applying color makeup on their feet, that is, applying colorful pedicure polish to their toenails.However, it should be pointed out that this approach is not suitable for women working in the service industry.

make up
([-]) The meaning of makeup
In the service industry, except for very few positions that have their own special requirements, the majority of service personnel, especially those in the "window department", should generally wear proper make-up.This basic requirement was once summed up in two sentences, that is, "go to work with makeup, and go to work with light makeup".The personal make-up of service personnel before on-duty service has the following three functions:

meaning of makeup

Contributes to the self-esteem and self-love of service personnel
It helps to show the dedication and professionalism of service personnel
Helps show service staff is well trained

Contributes to the self-esteem and self-love of service personnel
When service personnel wear makeup at work, it is first of all a kind of respect for themselves, and it is also a kind of love for their personal image.If you don't wear makeup, or even have a poor personal image, you can hardly speak of self-esteem and self-love.

It helps to show the dedication and professionalism of service personnel
Wearing makeup at work can be understood not only as a direct expression of service personnel's respect for service objects, but also as a concrete practice of service personnel loving their work and fulfilling their duties.The reason is simple: a person will deliberately modify his self-image only if he loves his job and respects the person he associates with.

Helps show service staff is well trained

If in a service unit, all employees can consciously put on makeup and go to work, then people can feel that the unit has perfect management, strict discipline, orders and prohibitions, and all employees are well-trained.

([-]) Rules for makeup
When applying makeup, strictly follow the rules of makeup.When the service staff is applying makeup, they must understand some guiding principles about makeup in general.They are the so-called makeup rules for service personnel.The make-up of service personnel is fundamentally a kind of work make-up.

Generally speaking, there are five makeup rules that service personnel should abide by:

makeup rules

elegant
concise

Moderate
solemn
避短
◇Elegant

"Appearance with light makeup" is one of the basic norms for service personnel when putting on makeup.The so-called elegance means that service personnel should generally wear light makeup when they are working.Light makeup refers to elegant makeup, which is what people usually call natural makeup.When the service personnel make up, it is important to be unpretentious, pure and elegant.

concise

The post makeup of service personnel should be a kind of simple makeup.Under normal circumstances, the focus of service personnel's makeup is mainly on the lips, cheeks and eyes.For other parts, makeup is not considered and is allowed.

Moderate
The work make-up of service personnel must be suitable for the actual needs of their own work, and the degree of make-up must be appropriate.According to the nature of your specific work, you should decide whether to wear makeup and how to wear makeup.

solemn
If you pay attention to the correct role positioning of yourself when putting on makeup, the service personnel will definitely understand that the makeup of service personnel that all walks of life want to see should be solemn as the main feature.Some makeup methods that are popular in society, such as gold powder makeup, sun-tanned makeup, printed makeup, decadent makeup, ghost makeup, stage makeup, banquet makeup, etc., are not suitable for service personnel to use when they go to work.

避短
Service personnel make up, of course, for the purpose of beautifying their own image.To beautify one's own image when applying makeup, it is necessary to promote one's strengths, that is, to properly display one's own advantages, and to avoid one's shortcomings, that is, to carefully cover up one's shortcomings and make up for one's own deficiencies.

([-]) Taboos of makeup
Service personnel must avoid certain wrong practices that should not occur when performing personal make-up.Generally speaking, there are five main taboos for service personnel to make up:

Makeup taboo
Don't be weird

Avoid bad technique

Do not show people with residual makeup
Do not wear makeup on the job

Do not teach others at will

Don't be weird

The most important thing is that the makeup of the service personnel on the job should be in harmony with their dedication to work and dedicated service enthusiasm, so as to achieve the purpose of helping to maintain the corporate image and personal image, and must not be alternative Known for style.The bizarre appearance of the service staff when they put on work makeup refers to those who deliberately break away from their role in makeup, and specialize in pursuing absurd, weird, and mysterious makeup looks, or deliberately make their makeup out of line, resulting in Shocking or creepy effects.

This type of practice will cause damage to the maintenance of corporate image or personal image.

Avoid bad technique

To tell you the truth, if a service worker doesn't know how to make up, then even if he doesn't make up, it's often better than making a mistake by himself and making a mistake in making up, so as to make people laugh.The reason why I say this is mainly because when I don’t wear makeup, it’s only a temporary poor personal image, but when there are obvious mistakes in makeup techniques, it will expose my serious lack of quality.

◇Do not show people with residual makeup

For the service personnel, especially the female service personnel who usually wear make-up, they should not only pay attention to make-up, but also make up in time when they go to work.If this point is neglected, the makeup may be incomplete, which is the so-called residual makeup.Makeup touch-up refers to timely partial repair when residual makeup is found.

Do not wear makeup on the job

The work makeup of service personnel should generally be done before taking up the job, and it is not allowed to be done on the job.Due to various reasons, some service staff do not have time to put on makeup before going to work, but apply makeup for themselves during work.What's more, they actually put on makeup in front of colleagues or clients.They simply don't understand that makeup is a private act.Wearing makeup while on duty will only make you look half-hearted.And if you do this in public, it will make others feel that you don't respect yourself or the other party.

Do not teach others at will

Except that the service personnel who sell cosmetics have the opportunity to teach others about makeup, other service personnel should generally not pay too much attention to the makeup of their clients when they are working.Not only should you not gossip quietly about the makeup of the other party, but you should also not rashly inquire about the brand and price of the cosmetics used by the other party, the specific method of makeup, and the self-operation of the makeup, or let others do it for you.It is even more inappropriate to point out some deficiencies in other people's makeup in public.

(End of this chapter)