Chapter 6 FBI Says: Everything Starts from the Heart (5)
Brown captured a style that buyers knew and loved, and it prevailed.

Ms. Evangeline Puth is also a good example of using this strategy. When she communicates with criminals, she can always make those stubborn and fierce criminals burst into tears in a few minutes. repent.Her method is to start by talking about the criminals' childhood, even using the local language they are familiar with.No matter how much pressure, injustice and bullying these people feel after they grow up, and no matter how vicious and indifferent they have cultivated their hearts, they can't forget the memories of their youth hidden deep in their hearts...

In the American movie "Dances with Wolves", the hero, Lieutenant Dunbar, was almost unable to survive when he was first sent to the west.At first, he was not familiar with the way the people lived there, and he was regarded as a "hateful person" by the local Indians.Later, he slowly learned the Indian language, learned to communicate with them in a special way, even learned their ways of offering sacrifices and praying, learned how to get along with the local wolves, and was finally welcomed by the tribe. There he married his beautiful wife.

In this way, when you want to gain the favor of strangers, the best strategy is no different from knowing a little bit of their language or their familiar experience, and showing it when appropriate.

Henry Thornton was an expert on American railways, and he served as the general manager of the Great Eastern Railway Company in Great Britain.When he first took office, he found that the people here were very indifferent to him. Although he was in a high position, he obviously felt that he was very cold at the top.After thinking about it, he suddenly remembered that he once said such a sentence: "Any British person is not qualified to hold this position." Presumably this sentence annoyed the British people, which aroused people's dissatisfaction with him.

How to make up for the mistakes and change the status quo?Henry was troubled by this for a long time, and then he used a small method to eliminate the hostility of the British.He switched to pure British English and made a public speech citing their idioms.In his speech, he specifically emphasized that he came to the UK to serve only because he wanted an opportunity to compete outdoors.

If you don't let the other person know what you're going to say at the outset, they may not bother to listen later, especially if you're explaining yourself.Therefore, it is very important to use the language that the other party can understand and speak the words that the other party can understand.

play friendship card

"There is nothing more touching than love." When you know how to use emotion to move the other party, even if your expression is not perfect, even if your mouth is not dexterous, and the words you speak are clumsy, you can still win the other party's favor. Because such true feelings can make the other person feel warm inside, not just a smile on the corner of the mouth.

persuading workers to strike

In 1915, Rockefeller Jr. was still an unknown person. Few people in Colorado, USA knew him.At that time, the most violent strike in the history of the United States occurred, and it lasted for two years.Those angry miners demanded higher wages from the Colorado Fuel Steel Company, which Rockefeller Jr. was running at the time.

Workers, outraged by the unresponsive silence after wave after wave of protests, rushed into the company and smashed a lot of equipment.The company's property was destroyed, and the company had to call in the army to suppress it, causing some bloody casualties, and the conflict between the two sides intensified.

The situation at that time can only be described in four words, that is, "people's grievances are boiling."But then Rockefeller Jr. used a little strategy to settle the matter and win the conviction of the strikers.

How did Rockefeller Jr. manage to do that at a time when strikers and corporations were already at odds?

It turned out that he had started making friends a few weeks in advance, visiting those workers and seeing their actual difficulties.He chatted with everyone to understand the real thoughts of the workers.The workers' demands were not high, but everything was exacerbated by the initial dissonance.

After figuring out these issues, Rockefeller Jr. delivered a speech full of emotion to the workers.This speech made Rockefeller Jr. famous all of a sudden, and won him a lot of praise.Here's what he said:
This is the most memorable day in my life, because this is the first time I represent the company, and I meet with our employee representatives and the company's administrative and management personnel.I can honestly say that I am very happy to be here and will never forget this gathering as long as I live.

Had this party been held three weeks earlier, I daresay I would have been a stranger to everyone, and I would have known only a few faces myself.But for three weeks, I visited camps throughout the mines in the South Side, and got to know a lot of people.I've talked to you guys, visited your homes, and had dinner with your family, so now that we're not strangers, we're friends, so I'm going to discuss this with my friends our mutual interests.

"Since this meeting is composed of management and labor representatives, I am able to sit here thanks to your kindness. Although I am not a shareholder or a laborer, I feel that I am closely related to everyone. In a sense, It also represents capital and labor..."

Such sincere words completely resolved the conflict between the two parties, and brought the two opposing forces together through a friendship relationship. Although the problem has not been resolved at this time, the hostile atmosphere has almost eased. Negotiations will be much easier to proceed.

win friendship cards

Bork was the founder of Ladies' Home magazine. At the beginning of his magazine, Rutherford Hayes, who was later elected President of the United States, published an article on the front page of the magazine, which made the magazine instantly famous.Everyone wants to have the good luck of taking a shortcut by taking advantage of the momentum of a celebrity, but that's just thinking about it. Why is Bok the only one who is really lucky?
In fact, he has been preparing for his career since he was 13 years old.He was just a newspaper boy at the Western Union Telegraph Company at the time, but he often wrote letters to the big shots.In order to increase the pertinence of the letters, he always thinks about the personalities of celebrities in advance, and then arranges the contents of the letters according to their personalities.Sometimes he will ask the other party why he did something, and sometimes he will ask the other party about his childhood experience.In his letters, he would always mention the most important events or dates in the other person's life, which even good friends would ignore.In this way, he met many famous people in society and became good friends with many of them.

Such as Rockefeller Jr. or Bok, they have the same method of winning friendship and respect for themselves-playing a friendship card reasonably.It is impossible to live without friends. "Independence" is just an exaggerated description of loneliness. We should try to play a friendship card at the right time. Even if it doesn't help the actual situation, at least it can make others feel spiritually. Warmth and strength.

Start a conversation on topics of interest to the other person
Everyone has things that they are interested in and proud of. These things are like the "little angels" hidden deep in people's hearts. The little angel in his heart, he will also be beaming with joy and high spirits.

Apply for school funding
Founded in 1701, Yale University was originally named "University College" and is located in New Haven, USA. It is the third university in American history.

In 1718, the reputation of the University College was urgently needed for large sums of money to build a school building so that more students could study here.

In order to raise funds for the construction of the school building, the first principal, Abraham Pearson, wrote reports step by step and asked for instructions step by step.As a last resort, he had to ask Elihu Yale, a senior official of the British East India Company in New Haven at the time, for help.

Abraham chose this senior official because Elihu was very enthusiastic about education and often helped poor children. It is said that he also sponsored a school in England.Such a person should not sit idly by the difficulties faced by university education.

Unfortunately, Abraham had only heard of Elihu, but had never met him formally, and he had already heard about the reputation of the East India Company.Whether Elihu can help him, Abraham is not sure at all, but thinking that the teachers and students in the school do not have a unified school building, life and study are very inconvenient, he feels that he has a great responsibility, so he must bite the bullet and try anyway.

So Abraham knocked on the door of Elihu's house.

"Dear Mr. Elihu Yale, hello. I have heard about your name for a long time. When I went to the state church recently, I heard friends from all walks of life praise you again. I am deeply impressed. I am passing by your residence today and I am here to visit you." Abraham's tone was full of humility.

"You are so kind, Mr. Abraham." Elihu's tone was flat and distant.

"In all New Haven, who doesn't know Mr. Elihu, you are a visionary, philanthropic, and a charitable foundation. You help the poor, support education, and you don't just affect those you help, but more importantly. Taking you as an example, many gentlemen in the upper class have begun to pay attention to the poor and be enthusiastic about public welfare and charity. And the foundation you founded has helped hundreds of children. No matter where they go in the future, they will Remembering you, Mr. Elihu Yale."

Abraham's speech not only talked about all aspects of Elihu's charitable work, but also fully explained and affirmed his actions. This praise made Elihu's heart burst into joy.

Next, Abraham changed the subject and began to talk about his "incompetence" and remorse. "As the person in charge of the school, I clearly know that the school has no school buildings, teachers and students have nowhere to rest, and spend a lot of time on the road every day, which delays their studies, but there is nothing I can do. I always get no response when I apply to the higher authorities. I am personally incompetent. Alas, it would be great if there were more people like Mr. Elihu who sincerely care about the poor and support education. As long as some supplies can be applied, children can be in school Stay here, and spend more time studying and doing research." After speaking, Abraham's mood dropped significantly.

Hearing this, Elihu immediately stood up, patted his chest, and said generously: "I understand your difficulties as the head of the school. It's rare that we all care about the children in the same way. You don't have to report to the higher authorities anymore. I will find a way to give these materials to you, hoping to really help those children who are willing to study hard."

Abraham shook Elihu's hand excitedly, expressing his heartfelt thanks to him.

Later, Mr. Elihu donated nine bundles of goods with a total value of more than 500 pounds, more than 400 books, and the portrait and coat of arms of King George I to the school.These items, which seem extremely ordinary now, were tantamount to helping Yale University at the time.In order to thank Elihu Yale for his generous donation, the school was officially renamed "Yale College", which is the predecessor of today's Yale University.

If Abraham hadn't knocked on the door of Elihu's house, or babbled in the conversation, or made his purpose very obvious from the beginning, then the result may not be like this.What Abraham did was start with a topic of interest to Elihu, and he took the direction of the conversation.

When interacting with people, if you can know the preferences of the other party in advance, or pay more attention to the key points of the other party's speech during the conversation, and then talk about the things that the other party is interested in naturally, intentionally or unconsciously, as long as the other party is not in a bad mood or is not interested in you. If you are very dissatisfied, he must be very happy to know a person like you.

This Mr. Abraham is very shrewd. First of all, he understands Elihu's situation and knows that the other party is interested in and has a sense of responsibility for charity.Then he affirmed and praised his brilliant performance, which greatly motivated Elihu.In the end, he talked about his incompetence and remorse, and won Elihu's great sympathy, and his incompetence happened to be something that the other party was interested in and did well, thus impressing the other party and achieving his goal .

chat with hoover

Paul Rich is a well-known reporter for the American "Chicago News". This time, his task is to interview President Hoover, and at this moment, he is sitting in the same train carriage with Hoover.

Paul, who has the right time, location, and people, is very distressed, because although he already has an excellent opportunity to interview this famous person on the surface, no matter what he says, Hoover doesn't seem to want to speak, just uses his Intelligent, dark blue eyes glanced at Pavel.

Do you just let the opportunity pass by?Paul was very unwilling.He watched the scenery passing by outside the window, and his mind was spinning rapidly.At this time, the train was passing through Nevada.He looked at the wasteland and the misty mountains outside the window, and suddenly said: "God, I didn't expect that Nevada is still cultivated artificially with hoes and shovels!"

Who knew that Hoover would answer the conversation immediately, saying: "Since modern times, those old and even purposeless reclamation methods have long been replaced by advanced mechanical methods..."

In the next nearly an hour, Hoover happily told Paul about the reclamation, and the more he talked, the more excited he was, as if he couldn’t stop. Later, he extended the topic to aviation, oil, etc. industry.

Although they had never met, Hoover and Paul actually had a good chat.And through this experience, Paul made a deep impression on Hoover.

Why did Paul finally "trick" Hoover into speaking?Quite simply, he found the topics that Hoover was most interested in. When people's inner interest and passion for something are mobilized, they usually become eloquent.

How to understand each other's interests

If you want to win the favor of the other party, it is undoubtedly the fastest way to start with topics that the other party is interested in.However, where should you learn about the other party's interests?
First of all, see if there are people in your friends who know each other or have work contacts. If so, it is of course easiest to ask them.If what you need to know is a public figure, then pay attention to newspapers or publications, pay more attention to the interests and hobbies of the other party on weekdays, and use them when needed.

In addition, always pay attention to the conversations in the social field, and the information disclosed by some strangers may be exactly what you need.But you must pay attention to timeliness. Some things may be of interest to the other party before but are no longer of interest to you. If this happens, do not bring it up hastily, so as not to cause embarrassment or even displease the other party, which will be detrimental to you.

Get along with others or ask for others, learn to like what others like, and be kind to others, this is not "spineless".Say what the other person is interested in at the right time, and others will definitely regard you as a confidant.

As the saying goes, "Wine is less than a thousand cups when you have a bosom friend, and you don't speculate more than half a sentence." Everyone wants to hear what they are interested in and what they like to hear, and everyone tends to express profound opinions on things they know well.Starting with something the other person is interested in is like giving a warm fur coat to a person who is about to freeze to death.

Of course, pay special attention to skills when speaking: express admiration, but don't exaggerate your admiration, otherwise he will think you are flattering; grasp the key to the matter, understand "his thoughts", and then put it forward carefully, and talk about the other party. In his heart, he will think you are a true confidant.As you listen to what he has to say, learn more about his interests, and at the same time say a few words of approval, in this way, even if he is a cold person, he will become amiable and approachable.If you have something to ask for, then take this opportunity to express your meaning a little, and maybe success will wave to you.

Pick the questions the other person knows best

A newspaper reporter was ordered to interview a famous banker and ask him about very complicated issues in finance about international exchange rates.After talking for about 15 minutes, the reporter stood up and was about to leave. He said: "Thank you very much, I already understand this issue very well." The banker smiled and said: "Young man, you are amazing. I have worked in the bank for 40 years , I still don’t know much about it.”

ask others who are good at it

The above joke satirizes some young people who, after superficially understanding the surface of things, think they have got the truest answer.This leads them to dislike asking others questions because they feel that they know enough already, but is that really the case?
Many facts have proved that if you want to win the trust of others and win the favor of others, it is more effective to express your curiosity and respect for the knowledge in the field that the other party is good at.

Former US President Roosevelt was such a person who broke the casserole and asked the bottom line.When Roosevelt was in office, the door of the White House was always open, and people from all walks of life were welcome.During the interview, whether the other party is an expert or a visitor, he can always find a topic that both parties are interested in.Roosevelt was very successful in dealing with people.

Of course, his erudition and talents will also cause misunderstandings. People will say that he is showing off himself, but Roosevelt knows that he has learned a lot of this knowledge from visitors from all walks of life. If he really has any talents, but Just more curious than others.

No matter who he is, Roosevelt can see the strengths of the other person, and he can ask about the fields that the other person is best at. Roosevelt may not be able to touch these fields, so he is willing to study tirelessly. His studious and humble attitude is always Surprising.

(End of this chapter)

Tap the screen to use advanced tools Tip: You can use left and right keyboard keys to browse between chapters.

You'll Also Like