Aiming at the current situation of franchising chain stores, combined with the author's years of training and practical experience, this book summarizes and extracts the personal cultivation methods of excellent store managers, practical techniques in
Summary
Aiming at the current situation of franchising chain stores, combined with the author's years of training and practical experience, this book summarizes and extracts the personal cultivation methods of excellent store managers, practical techniques in store management, standardized sales models, refined operation modes of store processes and Practical skills such as store personnel management skills are practical teaching materials tailored for corporate organization training and personal improvement of store managers and managers.
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- 1 Chapter 1 Preface
- 2 Chapter 2 Preface
- 3 Chapter 3 The Store Manager's Role Cognition and Core Competence
- 4 Chapter 4 The Store Manager's Role Cognition and Core Competence
- 5 Chapter 5 Ability Gap: Ability Determines Performance
- 6 Chapter 6
- 7 Chapter 7
- 8 Chapter 8 Five Indicators of an Excellent Store Manager
- 9 Chapter 9 Key 1: Service Orientation—Service is the core factor to enhance store value
- 10 Chapter 10 Key 2: Laws as the key link - system guarantees performance
- 11 Chapter 11 Key 2: Laws as the key link - system guarantees performance
- 12 Chapter 12 Key 3: Model Replication—Building a High-Performance Sales Team
- 13 Chapter 13 Enabling Technology for Formulating and Distributing Business Plans
- 14 Chapter 14 Customer Relationship Management
- 15 Chapter 15 Store Performance Improvement Method
- 16 Chapter 16 Five Misunderstandings of Face-to-face Sales
- 17 Chapter 17 Five Misunderstandings of Face-to-face Sales
- 18 Chapter 18
- 19 Chapter 19
- 20 Chapter 20 God's needs determine everything
- 21 Chapter 21 introduces techniques for commodities
- 22 Chapter 22 Objection Handling
- 23 Chapter 23 - The Skills of Closing the Deal
- 24 Chapter 24 Work Focus in Three Periods
- 25 Chapter 25 Exception Transaction Handling
- 26 Chapter 26 Safety in Store Operations is Profit——Loss Prevention and Exception Management
- 27 Chapter 27 Information Collection and Use
- 28 Chapter 28 Basic Principles of Store Personnel Management
- 29 Chapter 29 Basic skills of store personnel management
- 30 Chapter 30 Basic skills of store personnel management
- 31 Chapter 31 Employee Performance Evaluation
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